Shurgard Bonn Brühler Kundenrezensionen

(Translated by Google) Great experience. Very friendly tour and instruction, this won't be the last time I use your service.

(Original)
Super Erfahrung. Sehr freundliche Führung und Einweisung, das wird nicht das letzte Mal sein, dass ich euren Service nutze.

I had a great experience with Shurgard! The customer service team was incredibly helpful and professional from start to finish especially Patrick. He patiently answered all my questions, helped me choose the right unit size, and made the entire rental process seamless. The facility is clean, secure, and well-maintained, giving me peace of mind about storing my belongings. Highly recommend their services to anyone in need of reliable storage!

(Translated by Google) Super dry, easy with the app

(Original)
Super trocken einfach mit der App

(Translated by Google) Very good advice and service...
Patrick does it very well and accommodating. VG Neigum

(Original)
Sehr guter Beratung und Service...
Patrick macht es sehr gut und zuvorkommend. VG Neigum

(Translated by Google) Storing my suitcases there helped me a lot; the technical system is well thought out.
Thank you!

(Original)
Die Unterbringung meine Koffer dort hat mir sehr geholfen, das technische System ist gut durchdacht.
Vielen Dank!

(Translated by Google) Very friendly, very clean & a fair price.

(Original)
Sehr freundlich, sehr sauber & ein fairer Preis.

(Translated by Google) Very friendly contact and great advice. The process was smooth and easy. Can be recommended without hesitation...

(Original)
Sehr freundlicher Kontakt und super Beratung. Der Ablauf war reibungslos und einfach. Kann man bedenkenlos weiter empfehlen..

(Translated by Google) Thank you Mr. S. For everything you have done for us as the landlord of these great boxes!
A great partner when it comes to SELF STORAGE!
This is how you store today!
FULL 5 STARS FOR YOU!

(Original)
Danke Herr S. Für alles was Sie als Vermieter dieser tollen Boxen für uns getan haben!
Ein toller Partner in Sachen SELFSTORAGE!
So lagert man heute!
VOLLE 5 STERNE FÜR SIE!

(Translated by Google) Very clean and comfortable camp! The owner personally takes a lot of time to give good, individual and honest advice. For me, Mietlager365 is the best address for warehousing in Bonn! Can highly recommend it.

(Original)
Sehr sauberes und komfortables Lager! Der Inhaber persönlich nimmt sich sehr viel Zeit für eine gute, individuelle und ehrliche Beratung. Das Mietlager365 Ist für mich die beste Adresse in Sachen Lagerhaltung in Bonn! Kann es wärmstens empfehlen.

(Translated by Google) Well located and close to the city. Well maintained inside and a suitable box can be found in every size. However, the narrow aisle layout makes transporting bulky goods somewhat difficult

(Original)
Gut gelegen und citynah. Inenn gepflegt und in jeder Größe ist eine passende Box zu finden. Allerdings macht die enge Gangführung den Transport sperriger Güter etwas beschwerlich

We rented a small storage unit here for half a year, and now that the time is up, I can finally leave a proper review. It started off nicely with a very convenient €1 for the first month, but from the moment we moved in, we were bombarded with at least six emails asking us to leave a review—even though it’s impossible to give any meaningful feedback when you’ve just arrived.

Now, after six months of usage, here are my honest thoughts:

The parking situation is pretty okay—you can reverse right up to the gate, which makes unloading easier. However, our unit was on the first floor, so we had to carry everything to a freight elevator located in the middle of the building, which meant a long walk from the entrance. There’s also a door along the way with no stopper, which makes the whole process quite annoying. We had to bend some loading devices to keep it open since we were alone during our move-out.

The freight elevator is only for items—not for people—so after loading, you need to walk back and take the stairs to reach the first floor again. Once upstairs, there’s yet another door that doesn’t stay open, which further complicates the unloading process. I’ve added a photo of the elevator dimensions in case it helps others visualize the situation.

The app to access the facility is decent, but setting it up is a bit tricky if you booked the unit online—you’ll likely need to call support to get it working properly. One frustrating thing is that you can only change your bank account details after canceling your standing order. That really shouldn’t be the case.

For comparison, I reviewed another storage location in Vienna, and that one was far better organized. What really influenced my decision to rent here were the long opening hours, but unfortunately, they were changed without any clear notice. I couldn’t find an email informing me about this. Closing at 21:00 is simply too early, especially after a long workday—it used to be open until 23:00.

In the end, I’m honestly relieved that we don’t have to use this storage anymore. I wouldn’t recommend it for anything long-term. Maybe it’s fine for one or two months as a temporary solution, but if you’re planning on storing things for a longer period, I’d definitely suggest looking into other providers.

(Translated by Google) Manager wasn't there, said on the phone he would be there in 15 minutes. When I returned after 15 minutes, he was busy with a few ladies. He said it would only take 10 minutes and instead of hurrying up he chatted with them for 15 minutes. I didn't get a call from him until 10 minutes after I left the place. I'll take my money somewhere else.

(Original)
Manager war nicht da, meinte am Telefon er wäre in 15 Min da. Als ich nach 15 Min zurück kehrte, war er mit einen paar Damen beschäftigt. Er meinte es dauert nur 10 Min. und statt sich zu beeilen hat er mit denen für 15 Min. gequatsch. Ich habe erst 10 Min. nachdem ich den Platz verlassen hatte, erst ein Anruf von ihm bekommen. Ich nehme mein Geld woanders.