Avis clients
Platform
Commentaire
Google
Très bonne expérience chez Shurgard à gerland aujourd’hui samedi 15h. J'ai été très bien accueilli et le personnel a pris le temps de m'orienter vers le box adapté à mes besoins. Les explications étaient claires, la prise en main rapide, le personnel top Je recommande sans hésiter !
(Translated by Google)
Excellent experience at Shurgard in Gerland today, Saturday at 3 pm. I received a very warm welcome and the staff took the time to guide me to the storage unit best suited to my needs. The explanations were clear, the setup was quick, and the staff were fantastic. I highly recommend them!
(Translated by Google)
Excellent experience at Shurgard in Gerland today, Saturday at 3 pm. I received a very warm welcome and the staff took the time to guide me to the storage unit best suited to my needs. The explanations were clear, the setup was quick, and the staff were fantastic. I highly recommend them!
Google
Une expérience formidable du début à la fin. Mention spéciale à Samia qui a été hyper agréable, très à l'écoute et réactive. Je recommande ✨️
(Translated by Google)
A fantastic experience from start to finish. Special mention to Samia who was incredibly pleasant, very attentive, and responsive. I highly recommend it ✨️
(Translated by Google)
A fantastic experience from start to finish. Special mention to Samia who was incredibly pleasant, very attentive, and responsive. I highly recommend it ✨️
Google
Très bonne expérience chez Shurgard Gerland ! Équipe accueillante, service professionnel et locaux propres et sécurisés. Tout s’est très bien passé, je recommande vivement
(Translated by Google)
Excellent experience at Shurgard Gerland! Welcoming team, professional service, and clean, secure premises. Everything went very smoothly, I highly recommend them.
(Translated by Google)
Excellent experience at Shurgard Gerland! Welcoming team, professional service, and clean, secure premises. Everything went very smoothly, I highly recommend them.
Google
Ambrine super accueil propre et sécurisé
(Translated by Google)
Ambrine, great welcome, clean and safe
(Translated by Google)
Ambrine, great welcome, clean and safe
Google
(Translated by Google) I've used other rental spaces in other countries, but the service with Shugard has been the best so far. The contracting process was easy and TRANSPARENT. I had no surprises when it came time to pay. Everything was clearly explained. The company's app is very functional and works super fast to open the doors. My first access to the unit was on a Sunday, when the office is closed. I only had that day available and was quite apprehensive since the process with other companies always presented some problem. At Shugard Gerland everything was perfect and fast, even without anyone present at the unit. I also appreciate the team's quick responses to ensure everything went smoothly on Sunday. I am very satisfied and intend to use other units in the future.
(Original)
Já uso outros espaços de aluguel em outros países, mas o serviço com a Shugard foi o melhor até agora. Contratação fácil e TRANSPARENTE. Não tive surpresas na hora do pagamento. Tudo bem informado. O app da empresa é muito funcional e funciona super rápido para abrir as portas. Meu primeiro acesso a unidade foi num domingo, quando o escritório está fechado. Eu só tinha esse dia disponível e estava bem apreensivo já que o processo com outras empresas sempre apresentavam algum problema. Na Shugard Gerland foi tudo perfeito e rápido, mesmo sem nenhuma pessoa presente na unidade. Agradeço também às rapidas respostas da equipe para que tudo desse certo no domingo. Estou bastante satisfeito e pretendo usar outras unidades no futuro.
(Original)
Já uso outros espaços de aluguel em outros países, mas o serviço com a Shugard foi o melhor até agora. Contratação fácil e TRANSPARENTE. Não tive surpresas na hora do pagamento. Tudo bem informado. O app da empresa é muito funcional e funciona super rápido para abrir as portas. Meu primeiro acesso a unidade foi num domingo, quando o escritório está fechado. Eu só tinha esse dia disponível e estava bem apreensivo já que o processo com outras empresas sempre apresentavam algum problema. Na Shugard Gerland foi tudo perfeito e rápido, mesmo sem nenhuma pessoa presente na unidade. Agradeço também às rapidas respostas da equipe para que tudo desse certo no domingo. Estou bastante satisfeito e pretendo usar outras unidades no futuro.
Google
Disponible, agréable attentif rapide et attentionné ! A l’écoute et propose des meilleurs offres!
Très ravie de mon choix et du service client proposé.
(Translated by Google)
Available, pleasant, attentive, quick, and considerate! They listen and offer the best deals!
I'm very happy with my choice and the customer service provided.
Très ravie de mon choix et du service client proposé.
(Translated by Google)
Available, pleasant, attentive, quick, and considerate! They listen and offer the best deals!
I'm very happy with my choice and the customer service provided.
Google
Merci beaucoup à islam et samia au top bcp de gentillesse box propre.
(Translated by Google)
Many thanks to Islam and Samia, they were fantastic, very kind, and the box was clean.
(Translated by Google)
Many thanks to Islam and Samia, they were fantastic, very kind, and the box was clean.
Google
Très bonne accueil je remercie Madame Samia qui a pu me conseiller et me guider de la meilleure des manières
(Translated by Google)
I received a very warm welcome; I thank Ms. Samia who was able to advise and guide me in the best possible way.
(Translated by Google)
I received a very warm welcome; I thank Ms. Samia who was able to advise and guide me in the best possible way.
Google
Merci à Samia pour sa réactivité (la seule, après de multiples appels à d’autres de ses confrères) pour sécuriser mon box !
(Translated by Google)
Thanks to Samia for her responsiveness (the only one, after multiple calls to other colleagues) in securing my box!
(Translated by Google)
Thanks to Samia for her responsiveness (the only one, after multiple calls to other colleagues) in securing my box!
Google
Équipe super accueillant parfait je recommande
(Translated by Google)
Super welcoming team, perfect, I highly recommend them
(Translated by Google)
Super welcoming team, perfect, I highly recommend them
Google
Acceuil chaleureux équipe adorable merci a Ambrine et Islam pr leur gentillesse et leur professionnalisme
(Translated by Google)
Warm welcome, lovely team, thank you to Ambrine and Islam for their kindness and professionalism
(Translated by Google)
Warm welcome, lovely team, thank you to Ambrine and Islam for their kindness and professionalism
Google
Merci à Samia qui est professionnelle et très clair dans ses explications
(Translated by Google)
Thank you to Samia, who is professional and very clear in her explanations.
(Translated by Google)
Thank you to Samia, who is professional and very clear in her explanations.
Google
Five stars! The on-site manager was wonderful and made the whole move-in process seamless. Loading and unloading stuff is super easy and convenient, with hassle-free access. Really glad I chose this place. Dix sur dix T’as cpaté
Google
Un grand merci à Samia et à toute l'équipe une gestion au top, un service au top, je recommande fortement. Prix raisonnables. Les locaux sont propres rien a dire 💪🏽
(Translated by Google)
A huge thank you to Samia and the whole team! Top-notch management and service, I highly recommend them. Reasonable prices. The premises are spotless, nothing to complain about 💪🏽
(Translated by Google)
A huge thank you to Samia and the whole team! Top-notch management and service, I highly recommend them. Reasonable prices. The premises are spotless, nothing to complain about 💪🏽
Google
Une équipe au top, capable de gérer tout problème même en urgence, j'apprécie vraiment leur service, je recommande fortement. Les
Prix sont très raisonnables. Et la localisation est très bonne !
(Translated by Google)
A top-notch team, capable of handling any problem, even in emergencies. I really appreciate their service and highly recommend them.
The prices are very reasonable. And the location is excellent!
Prix sont très raisonnables. Et la localisation est très bonne !
(Translated by Google)
A top-notch team, capable of handling any problem, even in emergencies. I really appreciate their service and highly recommend them.
The prices are very reasonable. And the location is excellent!
Google
L’équipe des bureaux de Lyon Gerland est vraiment exceptionnelle. Leur gentillesse, leur professionnalisme et leur disponibilité inspirent immédiatement confiance, et on se sent parfaitement rassurée à l’idée de leur confier ses affaires.
Eugenia F
(Translated by Google)
The team at the Lyon Gerland office is truly exceptional. Their kindness, professionalism, and availability immediately inspire confidence, and you feel completely reassured about entrusting them with your business.
Eugenia F
Eugenia F
(Translated by Google)
The team at the Lyon Gerland office is truly exceptional. Their kindness, professionalism, and availability immediately inspire confidence, and you feel completely reassured about entrusting them with your business.
Eugenia F
Google
(Translated by Google) The staff were all very kind and helpful. It was my first time using a storage unit, but everything was very easy to understand. I highly recommend it.
(Original)
スタッフの対応がみんな優しい。貸し倉庫は初めてでしたが、とてもわかりやすかったです。おすすめです
(Original)
スタッフの対応がみんな優しい。貸し倉庫は初めてでしたが、とてもわかりやすかったです。おすすめです
Google
Personnel très professionnel et souriant
Je remercie Samia pour sa disponibilité et son service c’est une personne très agréable je recommande 🤗
(Translated by Google)
Very professional and friendly staff.
I thank Samia for her availability and service; she's a very pleasant person. I highly recommend her! 🤗
Je remercie Samia pour sa disponibilité et son service c’est une personne très agréable je recommande 🤗
(Translated by Google)
Very professional and friendly staff.
I thank Samia for her availability and service; she's a very pleasant person. I highly recommend her! 🤗
Google
(Translated by Google) Everything worked perfectly. Highly recommended.
(Original)
Alles super funktioniert. Nur zu Empfehlen
(Original)
Alles super funktioniert. Nur zu Empfehlen
Google
J'ai vécu une excellente expérience avec cette entreprise. Le personnel est toujours très aimable et serviable, les installations sont très propres et les horaires d'accès sont pratiques. Je recommande !
(Translated by Google)
I had an excellent experience with this company. The staff are always very friendly and helpful, the facilities are very clean, and the opening hours are convenient. I highly recommend them!
(Translated by Google)
I had an excellent experience with this company. The staff are always very friendly and helpful, the facilities are very clean, and the opening hours are convenient. I highly recommend them!
Google
Très bon expérience merci a Rayane pour son sourire
(Translated by Google)
A very good experience, thank you Rayane for his smile.
(Translated by Google)
A very good experience, thank you Rayane for his smile.
Google
Une équipe sympathique,des locaux très propres.Un merci tout particulier à Fabrice qui m'a gentiment aidé à retrouver mon compte 😅,très aimable.En bref expérience très positive
(Translated by Google)
A friendly team, very clean premises. A special thank you to Fabrice who kindly helped me find my account 😅, very friendly. In short, a very positive experience.
(Translated by Google)
A friendly team, very clean premises. A special thank you to Fabrice who kindly helped me find my account 😅, very friendly. In short, a very positive experience.
Google
Acceuil performance
(Translated by Google)
Home performance
(Translated by Google)
Home performance
Google
Google
Très bon accueil
(Translated by Google)
Very warm welcome
(Translated by Google)
Very warm welcome
Google
Super équipe merci pour l'accueil
(Translated by Google)
Great team, thank you for the welcome.
(Translated by Google)
Great team, thank you for the welcome.
Google
Excellente équipe, accueil formidable, lieu propre, facile à accéder - il ne manque qu’un distributeur de boissons 😉
(Translated by Google)
Excellent team, fantastic welcome, clean place, easy to access - all that's missing is a drinks vending machine 😉
(Translated by Google)
Excellent team, fantastic welcome, clean place, easy to access - all that's missing is a drinks vending machine 😉
Google
Super équipe merci
(Translated by Google)
Great team, thank you!
(Translated by Google)
Great team, thank you!
Google
Merci lequipe pour l'accueil
(Translated by Google)
Thank you team for the welcome
(Translated by Google)
Thank you team for the welcome
Google
Un grand merci à Julia et Wilfrid pour l'accueil et conseil
(Translated by Google)
A big thank you to Julia and Wilfrid for the warm welcome and advice
(Translated by Google)
A big thank you to Julia and Wilfrid for the warm welcome and advice
Google
Trea bon pric trea bon box je recommande
(Translated by Google)
Trea bon pric, trea bon box, I recommend it
(Translated by Google)
Trea bon pric, trea bon box, I recommend it
Google
Très bon service, arrangeant
(Translated by Google)
Excellent service, very accommodating
(Translated by Google)
Excellent service, very accommodating
Google
Merci a l’équipe de Shurgard gerland, qui nous accueille depuis bientôt 4 ans maintenant
(Translated by Google)
Thank you to the Shurgard Gerland team, who have been hosting us for almost 4 years now
(Translated by Google)
Thank you to the Shurgard Gerland team, who have been hosting us for almost 4 years now
Google
Google
Équipe sympathique et pro
(Translated by Google)
Friendly and professional team
(Translated by Google)
Friendly and professional team
Google
very good. The worker is nice. He explained everything.
Google
Personnel très à l’écoute et qui a su répondre à toutes mes questions :)
(Translated by Google)
The staff were very attentive and answered all my questions :)
(Translated by Google)
The staff were very attentive and answered all my questions :)
Google
Équipe vraiment super sympa rapide et efficace je recommande
(Translated by Google)
Really great team, fast and efficient, I highly recommend them
(Translated by Google)
Really great team, fast and efficient, I highly recommend them
Google
Monsieur Elhadji, nous a très bien accueilli et conseillé pour la réservation de notre box. Je conseille vivement aux personnes désirant un box de se renseigner auprès de Shurgard.
(Translated by Google)
Mr. Elhadji gave us a very warm welcome and helpful advice regarding our storage unit reservation. I highly recommend that anyone interested in a storage unit contact Shurgard.
(Translated by Google)
Mr. Elhadji gave us a very warm welcome and helpful advice regarding our storage unit reservation. I highly recommend that anyone interested in a storage unit contact Shurgard.
Google
Bon accueil de la part de Julia et El hadji.
Merci à El hadji de m’avoir aider à souscrire.
(Translated by Google)
Julia and El Hadji gave me a warm welcome.
Thank you to El Hadji for helping me subscribe.
Merci à El hadji de m’avoir aider à souscrire.
(Translated by Google)
Julia and El Hadji gave me a warm welcome.
Thank you to El Hadji for helping me subscribe.
Google
Elhadji très professionnel
(Translated by Google)
Elhadji is very professional
(Translated by Google)
Elhadji is very professional
Google
Elhadji,tres bon accueil ,tres patient,explications claires et nette . Merci beaucoup
(Translated by Google)
Elhadji was very welcoming, very patient, and his explanations were clear and concise. Thank you very much.
(Translated by Google)
Elhadji was very welcoming, very patient, and his explanations were clear and concise. Thank you very much.
Google
Elhadji est top il a su répondre à toutes mes questions ! C’est un très très bon conseiller !
(Translated by Google)
Elhadji is great, he was able to answer all my questions! He's a very, very good advisor!
(Translated by Google)
Elhadji is great, he was able to answer all my questions! He's a very, very good advisor!
Google
Super accueil de la part de El hadji et de Martin, très pros.
(Translated by Google)
Excellent welcome from El hadji and Martin, very professional.
(Translated by Google)
Excellent welcome from El hadji and Martin, very professional.
Google
Très bon accueil de Elhadji merci
(Translated by Google)
Elhadji gave me a very warm welcome, thank you.
(Translated by Google)
Elhadji gave me a very warm welcome, thank you.
Google
Service simple, personnel à l'écoute, je recommande sans hésiter. Endroit facile d'accès, propre et sécurisé.
(Translated by Google)
Simple service, attentive staff, I highly recommend it. Easy to access, clean and secure location.
(Translated by Google)
Simple service, attentive staff, I highly recommend it. Easy to access, clean and secure location.
Google
Accueil très agréable !! Je recommande
(Translated by Google)
Very pleasant welcome!! I recommend it
(Translated by Google)
Very pleasant welcome!! I recommend it
Google
Tout bien service tres bien Merci
(Translated by Google)
Everything was great, excellent service. Thank you.
(Translated by Google)
Everything was great, excellent service. Thank you.
Google
Très bonne expérience avec El hadj une promo en plus, j'ai trouvé le box qu'il me fallait.
(Translated by Google)
Very good experience with El hadj, plus a promotion, I found the box I needed.
(Translated by Google)
Very good experience with El hadj, plus a promotion, I found the box I needed.
Google
Le problème à été régler
(Translated by Google)
The problem has been resolved.
(Translated by Google)
The problem has been resolved.
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© 2026 Shurgard Self Storage. Tous droits réservés.
© 2026 Shurgard Self Storage. Tous droits réservés.