Customer reviews

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(4.7) based on 686 reviews
Date
Platform
Rating
Feedback
Iris Hilferink 10-10-2026
Google
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(Translated by Google) Everything was well organized and neat.

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Alles was goed geregeld en netjes.
Mariana TT 03-10-2026
Google
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Great service, attentive, storage space amazing as well!!
A — FC 02-10-2026
Google
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(Translated by Google) Zenn helped me very kindly :)

(Original)
Heel vriendelijk geholpen door Zenn :)
Nuno Rodeia 01-10-2026
Google
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Great support from office in OverAmstel
Chioma Anyabuike 30-09-2026
Google
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I can to Shugard this afternoon and Gerald was very helpful in getting me set up and makeing sure I understood things such as the notice period, desk support and how the app works!
Nicolas Estrem 10-09-2026
Google
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Avneet Sinha 05-09-2026
Google
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Llyod and maikls are super helpful!
Vlad Gosa 01-09-2026
Google
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Fair price and good service. The onboarding process is quick and smooth. You can navigate to your storage unit using the Shurgard mobile app which gives you access to the elevators and the indoor parking spots.
The storage units are well laid-out, with a easy to follow "hotel-like" floorplan. Inside the building, you can find a dozen of storage trolleys to easily transport your belongings to your rental unit.
Vana Soran 26-08-2026
Google
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(Translated by Google) Zen helped me really well! Was able to arrange a storage unit within 5 minutes! Very professional and friendly🥹

(Original)
Heel goed geholpen door Zen! Binnen 5 minuten een opslag kunnen regelen! Heel netjes en vriendelijk🥹
Mark De Cloe 15-08-2026
Google
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Oudebrugsteeg Oudebrugsteeg 05-08-2026
Google
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(Translated by Google) Great service! Highly recommended! Thanks Alvin and Maikls!

(Original)
Hele goede service! Aanrader! Bedankt Alvin en Maikls!
Frank Michel 03-08-2026
Google
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Great support by Alvin
Yasser Arif 01-08-2026
Google
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Onboarding was fast and easy! Thanks Alvin for the clear instructions!
Klinta Stala 29-07-2026
Google
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Excellent service, Maikls was an incredible guidance through the process of renting the storage.
Χρήστος Μπασιούδης 28-07-2026
Google
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Gustavo Thorell dos Santos 25-07-2026
Google
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Good personnel!
Researchista Research 19-07-2026
Google
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Michael and his lovely team are extremely friendly and supportive. We have been a business customer at Shurgard Amsterdam Amstel, rented numerous lockers of various sizes throughout the years and have never had a case of troubles. Extremely happy with your services!! Thank you.
Stijn de Vries 18-07-2026
Google
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(Translated by Google) Good service, clean and dry storage units, and convenient access with the app.

(Original)
Goede service, schone en droge opslagunits, en handig binnenkomen met de app.
Daan H 18-07-2026
Google
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(Translated by Google) Received and helped very well and kindly!

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Heel goed en aardig ontvangen en geholpen!
C.J. Magwood 16-07-2026
Google
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Great staff ! Super easy process. Maikls was very helpful, professional and knowledgeable. Clean and secure building.
no Study 16-07-2026
Google
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Austin Hartell 15-07-2026
Google
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Orlando, Maikls and Alvin were absolutely wonderful. Very kind and attentive and helped me with my unit. The app was easy to use and to sign up. Thank you to the whole team! I will definitely be using your services again!
Ted Brandsen 09-07-2026
Google
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aliyaa putrii 08-07-2026
Google
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Great service by Maikls
Anaïs Battut 08-07-2026
Google
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Very good customer service. Special thanks to Maikls, who was very helpful and explained everything to me as this is the first time I rent a storage unit. The process was very smooth and efficient. I really recommend this place if you’re in need of storage. Easy access and fast!!
Jose Vaca 02-07-2026
Google
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Agnieszka Stolarczyk 27-06-2026
Google
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Maikls was an amazing help. Thank you for helping me go through with this experience. Made it all seem very easy ! 😁
Music 26-06-2026
Google
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(Translated by Google) The gentlemen of Amstel helped me well.

(Original)
Heren van Amstel hebben me goed geholpen
Judith Hirsch 16-06-2026
Google
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(Translated by Google) Alvin helped me fantastically. Dear Mom

(Original)
Alvin heefd me fantastish geholpen. Beste mam
Isabelle Gassie 16-06-2026
Google
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Great experience ! Alvin is amazing!
Sieda 03-06-2026
Google
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(Translated by Google) Good explanation and service!

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Goede uitleg en service!
Q Zhang 02-06-2026
Google
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team answer is amazing!
T.G. Security 01-06-2026
Google
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(Translated by Google) Needed temporary storage space due to moving; rented a unit here and am still renting. Was very pleased with it. They think along with the customer and see what is possible for everyone's budget. Super friendly staff! Thanks!!!!

(Original)
Vanwege verhuizing tijdelijk opslagruimte nodig gehad, hier een opslag gehuurd en nog steeds hurende. Beviel heel goed. Denken mee met de klant en kijken wat mogelijk is voor ieder zn budget. Super vriendelijk personeel! Thanks!!!!
T Gunduz 01-06-2026
Google
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(Translated by Google) Incredibly good service! A customer for years and renting storage. Always customer-friendly and solution-oriented! Thank you Gerold!!

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Onwijs goede service! Jarenlang al klant en huur een opslag. Altijd klantvriendelijk en oplossingsgericht meedenken! Dankjewel Gerold!!
Chayenne Delhaye 31-05-2026
Google
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(Translated by Google) Great customer service. They are happy to help. The app is easy to use and everything is neatly ready upon arrival.

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Fijne klantenservice. Denken graag met je mee. App is handig in gebruik en alles staat netjes klaar bij aankomst.
Bradley Sykes 30-05-2026
Google
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The team at Shurgard Amstel was so helpful for my partner and I’s move to Amsterdam. Also the proximity to the metro is great
Nikola Atanassov 30-05-2026
Google
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Shorty Shane 28-05-2026
Google
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Great work and communication by Diana Swan. 10/10 recommend. Will keep on using, great place and great help.
Chelsea Kartodimedjo 28-05-2026
Google
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(Translated by Google) Helped well by friendly staff!

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Goed geholpen door vriendelijke personeel!
haoran zhu 26-05-2026
Google
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Maria Luque Calvo 22-05-2026
Google
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The service was excellent, and had a very good experience
Agam Singh 11-05-2026
Google
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Gonçalo Oliveira 10-04-2026
Google
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Team Amstel is a great team, a special thanks to Gerold for his excellent service!
Stephen X 09-04-2026
Google
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(Translated by Google) Excellent service by employee Gerold!

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Uitstekende service door medewerker Gerold!
Marcia van Engel 30-03-2026
Google
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Ivana Bankiher 28-03-2026
Google
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Great location and service from Maikls! I had a really great experience here today. Maikls was super friendly, professional, welcoming, and knowledgeable. Maikls took the time to show me around properly, explained everything clearly, and made the whole contract and renting process feel really easy and smooth. Great customer experience!
The storage itself is super clean and well maintained. Highs recommended!
Fernanda Neiva 28-03-2026
Google
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Excellent service. Amazing work and assistence from Alvin and Michael, both store managers.
Boudewijn Dikkers 28-03-2026
Google
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(Translated by Google) Maikls helped me tremendously!

(Original)
Maikls heeft me geweldig geholpen!
Rene Nederlof 26-03-2026
Google
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(Translated by Google) Great service

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Fijne service
Frederic 26-03-2026
Google
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Top service!


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG