Avis clients
Platform
Commentaire
Google
Google
J'ai pris possession de mon 5m3 hier et tout c'est bien passé, j'ai rencontré un petit problème de clé mais qui a été immédiatement réglé par l'accueil. Merci encore!
(Translated by Google)
I picked up my 5m³ van yesterday and everything went smoothly. I had a minor issue with the key, but it was resolved immediately by reception. Thanks again!
(Translated by Google)
I picked up my 5m³ van yesterday and everything went smoothly. I had a minor issue with the key, but it was resolved immediately by reception. Thanks again!
Google
J’étais très bien accueilli par Nathalie du reste j’ai réservé un box hier ce matin, je suis allée le voir et j’ai confirmé l’option du box, j’étais très bien reçu par un monsieur et c’est gens de cette société-là sont très agréables très compétent et vraiment les box sont vraiment très très très bien, je les recommande fortement
(Translated by Google)
I received a very warm welcome from Nathalie. I booked a storage unit yesterday morning, went to see it, and confirmed my reservation. I was very well received by a gentleman, and the people at this company are very pleasant and competent. The storage units are truly excellent; I highly recommend them.
(Translated by Google)
I received a very warm welcome from Nathalie. I booked a storage unit yesterday morning, went to see it, and confirmed my reservation. I was very well received by a gentleman, and the people at this company are very pleasant and competent. The storage units are truly excellent; I highly recommend them.
Google
Très bon accueil, explications très claires et mise en service du box très rapidement le jour même. Merci Guillaume
(Translated by Google)
Excellent service, very clear explanations, and the storage unit was activated very quickly, on the same day. Thank you, Guillaume.
(Translated by Google)
Excellent service, very clear explanations, and the storage unit was activated very quickly, on the same day. Thank you, Guillaume.
Google
Je conseille vivement ce lieu de stockage. Les box sont propres et même après y avoir laissé mes meubles pendant 2 ans il n'y avait aucune poussière dessus.
Mes interlocuteurs ont toujours été courtois et efficaces que ce soit par téléphone ou en présentiel.
Si besoin, c'est là que je retournerai.
(Translated by Google)
I highly recommend this storage facility. The units are clean, and even after leaving my furniture there for two years, there wasn't a single dust mark.
My contacts were always courteous and efficient, both on the phone and in person.
If needed, I'll definitely go back.
Mes interlocuteurs ont toujours été courtois et efficaces que ce soit par téléphone ou en présentiel.
Si besoin, c'est là que je retournerai.
(Translated by Google)
I highly recommend this storage facility. The units are clean, and even after leaving my furniture there for two years, there wasn't a single dust mark.
My contacts were always courteous and efficient, both on the phone and in person.
If needed, I'll definitely go back.
Google
J'ai eu un super accueil par Nathalie qui m'a tout bien expliqué. Je me sens rassurée sur le choix de mon box. C'est la deuxième fois que je confie mes meubles à Shurgard Pessac.
(Translated by Google)
I received a very warm welcome from Nathalie, who explained everything clearly. I feel reassured about my choice of storage unit. This is the second time I've entrusted my furniture to Shurgard Pessac.
(Translated by Google)
I received a very warm welcome from Nathalie, who explained everything clearly. I feel reassured about my choice of storage unit. This is the second time I've entrusted my furniture to Shurgard Pessac.
Google
Accueil parfait
Box au top
Les yeux fermés j’ai enfin trouvé un box au top
Et j’ai fait plusieurs box ses derniers mois bein sincèrement dans le coin c’est vraiment les meilleurs niveaux prix et accueil
Enfin des gens à l’écoute vraiment merci beaucoup
(Translated by Google)
Perfect service
Top-notch storage unit
I've finally found a top-notch storage unit without hesitation!
And I've tried several units in the last few months, and honestly, this is the best in the area in terms of price and service.
Finally, people who actually listen! Thank you so much!
Box au top
Les yeux fermés j’ai enfin trouvé un box au top
Et j’ai fait plusieurs box ses derniers mois bein sincèrement dans le coin c’est vraiment les meilleurs niveaux prix et accueil
Enfin des gens à l’écoute vraiment merci beaucoup
(Translated by Google)
Perfect service
Top-notch storage unit
I've finally found a top-notch storage unit without hesitation!
And I've tried several units in the last few months, and honestly, this is the best in the area in terms of price and service.
Finally, people who actually listen! Thank you so much!
Google
Très bon accueil, efficace pour la mise en place du contrat.
Nous avons pu commencer à remplir notre box, le jour même.
Et l'accès avec l'application est également très simple.
(Translated by Google)
Excellent service and efficient contract setup.
We were able to start filling our storage unit the same day.
Accessing it with the app is also very easy.
Nous avons pu commencer à remplir notre box, le jour même.
Et l'accès avec l'application est également très simple.
(Translated by Google)
Excellent service and efficient contract setup.
We were able to start filling our storage unit the same day.
Accessing it with the app is also very easy.
Google
"Excellente expérience avec Shurgard et spécialement à Nathalie ! J'ai loué un box et l'agent au téléphone m'a expliqué toutes les procédures de location de manière claire, patiente et complète : du contrat à l'accès, en passant par les codes et la sécurité. Tout était simple et rassurant, sans aucune surprise. Service client au top, je recommande vivement ! 5 étoiles méritées."
(Translated by Google)
"Excellent experience with Shurgard and especially with Nathalie! I rented a storage unit and the agent on the phone explained all the rental procedures clearly, patiently and thoroughly: from the contract to access, including codes and security. Everything was simple and reassuring, without any surprises. Top-notch customer service, I highly recommend them! Well-deserved 5 stars."
(Translated by Google)
"Excellent experience with Shurgard and especially with Nathalie! I rented a storage unit and the agent on the phone explained all the rental procedures clearly, patiently and thoroughly: from the contract to access, including codes and security. Everything was simple and reassuring, without any surprises. Top-notch customer service, I highly recommend them! Well-deserved 5 stars."
Google
Accueil efficace et cordial
(Translated by Google)
Efficient and friendly welcome
(Translated by Google)
Efficient and friendly welcome
Google
Très bon accueil téléphonique, explications très claires, efficace et rapide !!
Je recommande vivement.
(Translated by Google)
Excellent telephone reception, very clear explanations, efficient and quick!
I highly recommend them.
Je recommande vivement.
(Translated by Google)
Excellent telephone reception, very clear explanations, efficient and quick!
I highly recommend them.
Google
Merci à Guillaume pour ses explications et sa bonne humeur, il a été très pro !!!!
(Translated by Google)
Thanks to Guillaume for his explanations and good humor, he was very professional!!!!
(Translated by Google)
Thanks to Guillaume for his explanations and good humor, he was very professional!!!!
Google
Vraiment au top. Réservation en ligne simple, tarifs attractifs, lieu propre et sécurisé, personnel aidant. Top top!
(Translated by Google)
Absolutely fantastic. Easy online booking, attractive prices, clean and secure location, helpful staff. Top-notch!
(Translated by Google)
Absolutely fantastic. Easy online booking, attractive prices, clean and secure location, helpful staff. Top-notch!
Google
Accueil très agréable !!
(Translated by Google)
Very pleasant welcome!!
(Translated by Google)
Very pleasant welcome!!
Google
Nathalie nous a accueilli de manière très chaleureuse, ses explications sont niquels et elle a été très attentive à nos besoins!
Top top top
(Translated by Google)
Nathalie gave us a very warm welcome, her explanations were perfect, and she was very attentive to our needs! Absolutely fantastic!
Top top top
(Translated by Google)
Nathalie gave us a very warm welcome, her explanations were perfect, and she was very attentive to our needs! Absolutely fantastic!
Google
Un grand merci à Nathalie, qui a pris en charge ma demande. Étant dans une situation d'urgence elle a réussi à me trouver un moyen de stockage pour mes meubles pour pas grand chose. Un grand merci pour sa bienveillance 🙏
(Translated by Google)
A huge thank you to Nathalie, who took care of my request. Being in an emergency situation, she managed to find me a storage solution for my furniture at a very reasonable price. Thank you so much for her kindness 🙏
(Translated by Google)
A huge thank you to Nathalie, who took care of my request. Being in an emergency situation, she managed to find me a storage solution for my furniture at a very reasonable price. Thank you so much for her kindness 🙏
Google
Très bon accueil
(Translated by Google)
Very warm welcome
(Translated by Google)
Very warm welcome
Google
Après un contact efficace par téléphone avec la plateforme, nous avons étés très bien accueillis par Nathalie qui nous a expliqué clairement le fonctionnement et accompagnés pour notre première location.
Les locaux sont propres, accessibles et bien sécurisés, le personnel à l'écoute et professionnel.
Bravo, je recommande.
(Translated by Google)
After an efficient initial contact by phone with the platform, we received a very warm welcome from Nathalie, who clearly explained how everything worked and guided us through our first rental.
The premises are clean, accessible, and secure, and the staff are attentive and professional. Excellent, I highly recommend them.
Les locaux sont propres, accessibles et bien sécurisés, le personnel à l'écoute et professionnel.
Bravo, je recommande.
(Translated by Google)
After an efficient initial contact by phone with the platform, we received a very warm welcome from Nathalie, who clearly explained how everything worked and guided us through our first rental.
The premises are clean, accessible, and secure, and the staff are attentive and professional. Excellent, I highly recommend them.
Google
J'ai été rappelé par Nathalie de l'accueil a Pessac, bon accueil souriante, et explication claire. Je suis satisfaite
(Translated by Google)
I received a call back from Nathalie at reception in Pessac; she was very welcoming, smiling, and gave a clear explanation. I am satisfied.
(Translated by Google)
I received a call back from Nathalie at reception in Pessac; she was very welcoming, smiling, and gave a clear explanation. I am satisfied.
Google
Félicitation à Nathalie mérite une promotion
(Translated by Google)
Congratulations to Nathalie, she deserves a promotion.
(Translated by Google)
Congratulations to Nathalie, she deserves a promotion.
Google
Je suis content Natalie très bon accueil
(Translated by Google)
I'm happy, Natalie gave me a very warm welcome.
(Translated by Google)
I'm happy, Natalie gave me a very warm welcome.
Google
Suite à un appel téléphonique pour accéder à un Shurgard j’ai eu en ligne Nathalie, qui a répondu avec grande gentillesse et compétence bref parfait
(Translated by Google)
Following a phone call to access a Shurgard, I spoke with Nathalie, who answered with great kindness and competence – in short, perfect.
(Translated by Google)
Following a phone call to access a Shurgard, I spoke with Nathalie, who answered with great kindness and competence – in short, perfect.
Google
Je recommande, bonne accueil, bonne équipe, de bonnes personnes
(Translated by Google)
I recommend it; a warm welcome, a great team, and good people.
(Translated by Google)
I recommend it; a warm welcome, a great team, and good people.
Google
J’ai été reçu par Gregory et Guillaume.
Super gentil.
Très bon accueil.
Rien à dire, les informations étaient super claires !
(Translated by Google)
I was greeted by Gregory and Guillaume.
They were incredibly kind.
A very warm welcome.
No complaints, the information was crystal clear!
Super gentil.
Très bon accueil.
Rien à dire, les informations étaient super claires !
(Translated by Google)
I was greeted by Gregory and Guillaume.
They were incredibly kind.
A very warm welcome.
No complaints, the information was crystal clear!
Google
Accueil parfait, et super efficace
(Translated by Google)
Excellent service, and super efficient
(Translated by Google)
Excellent service, and super efficient
Google
Choix rapide du box, avec une équipe à l’écoute. On m’a proposé un box plus proche de chez moi, avec une offre promotionnelle. Que demander de plus
(Translated by Google)
Quick storage unit selection, with a very helpful team. They offered me a unit closer to my home, with a promotional offer. What more could you ask for?
(Translated by Google)
Quick storage unit selection, with a very helpful team. They offered me a unit closer to my home, with a promotional offer. What more could you ask for?
Google
Je tiens à remercier Nathalie pour son accueil chez Shurgard Pessac. Elle est très agréable, souriante et explique tout de manière claire. Son professionnalisme met tout de suite en confiance. Un vrai plaisir d’avoir été accompagnée par une personne aussi attentive et efficace !
(Translated by Google)
I would like to thank Nathalie for her warm welcome at Shurgard Pessac. She is very pleasant, always smiling, and explains everything clearly. Her professionalism immediately inspires confidence. It was a real pleasure to be assisted by such an attentive and efficient person!
(Translated by Google)
I would like to thank Nathalie for her warm welcome at Shurgard Pessac. She is very pleasant, always smiling, and explains everything clearly. Her professionalism immediately inspires confidence. It was a real pleasure to be assisted by such an attentive and efficient person!
Google
Très satisfait, très pratique. Accueil remarquable. Merci à Killian et Guillaume
(Translated by Google)
Very satisfied, very practical. Outstanding service. Thank you to Killian and Guillaume.
(Translated by Google)
Very satisfied, very practical. Outstanding service. Thank you to Killian and Guillaume.
Google
Super accueil!
Nathalie qui nous a accueilli, nous a clairement tout montré, expliqué et a prit le temps de répondre à nos questions.
En ajoutant à ça de bons prix et une très bonne sécurité.
Je recommande ce Shurgard!
(Translated by Google)
Fantastic welcome!
Nathalie, who greeted us, clearly showed us everything, explained everything, and took the time to answer our questions.
Add to that good prices and excellent security.
I highly recommend Shurgard!
Nathalie qui nous a accueilli, nous a clairement tout montré, expliqué et a prit le temps de répondre à nos questions.
En ajoutant à ça de bons prix et une très bonne sécurité.
Je recommande ce Shurgard!
(Translated by Google)
Fantastic welcome!
Nathalie, who greeted us, clearly showed us everything, explained everything, and took the time to answer our questions.
Add to that good prices and excellent security.
I highly recommend Shurgard!
Google
Was very happy with this storage facility.
Google
Très bon accueil, pédagogique.
(Translated by Google)
Very welcoming and educational.
(Translated by Google)
Very welcoming and educational.
Google
Merci à Shurgard Pessac. Cela fait plusieurs mois que j'utilise cette solution de stockage.
Tout y est propre, accessible et bien organisé.
Merci particulièrement à Nathalie pour son contact client et sa clarté 👍🏻🙏🏻
(Translated by Google)
Thank you to Shurgard Pessac. I've been using this storage solution for several months now.
Everything is clean, accessible, and well-organized.
A special thank you to Nathalie for her excellent customer service and clear communication. 👍🏻🙏🏻
Tout y est propre, accessible et bien organisé.
Merci particulièrement à Nathalie pour son contact client et sa clarté 👍🏻🙏🏻
(Translated by Google)
Thank you to Shurgard Pessac. I've been using this storage solution for several months now.
Everything is clean, accessible, and well-organized.
A special thank you to Nathalie for her excellent customer service and clear communication. 👍🏻🙏🏻
Google
Très bonne accueil, bonne disposition. Bonnes explications de la part de Killian
(Translated by Google)
Very warm welcome, friendly atmosphere. Killian provided excellent explanations.
(Translated by Google)
Very warm welcome, friendly atmosphere. Killian provided excellent explanations.
Google
Visite ce jour afin de prendre des renseignements sur la location de box, le professionnalisme de Kyllian et son accueil sont remarquable.
Si la solution du box est celle que je dois choisir pour mon avenir locatif, ce sera avec plaisir que j’irais travailler avec votre collaborateur qui fut de bon conseil !
(Translated by Google)
I visited today to inquire about storage unit rentals, and Kyllian's professionalism and welcoming manner were remarkable.
If storage unit rentals are the solution I choose for my future rental needs, I will gladly work with your colleague, who provided excellent advice!
Si la solution du box est celle que je dois choisir pour mon avenir locatif, ce sera avec plaisir que j’irais travailler avec votre collaborateur qui fut de bon conseil !
(Translated by Google)
I visited today to inquire about storage unit rentals, and Kyllian's professionalism and welcoming manner were remarkable.
If storage unit rentals are the solution I choose for my future rental needs, I will gladly work with your colleague, who provided excellent advice!
Google
Merci Kylian pour son accueil et ses conseils avisés. Étant en plein déménagement, je suis venu dans l’optique de louer un box.
Kylian a su en quelques minutes, mesurer mes besoins et notamment calculer la superficie du box en fonction de ma situation.
De plus, n’ayant pas de visibilité sur la date exact de mon déménagement, celui-ci a pris mes coordonnées afin de faire un point hebdomadaire sur ma situation dans l’optique de réserver ledit box.
Je recommande fortement, vous ne serez pas déçu si vous venez pour un déménagement.
Florian
(Translated by Google)
Thank you, Kylian, for your warm welcome and helpful advice. As I'm in the middle of moving, I came in to rent a storage unit.
Kylian was able to assess my needs in just a few minutes, including calculating the appropriate unit size based on my situation.
Furthermore, since I didn't know the exact date of my move, he took my contact information so we could schedule weekly check-ins to discuss my situation and reserve the unit.
I highly recommend him; you won't be disappointed if you're moving.
Florian
Kylian a su en quelques minutes, mesurer mes besoins et notamment calculer la superficie du box en fonction de ma situation.
De plus, n’ayant pas de visibilité sur la date exact de mon déménagement, celui-ci a pris mes coordonnées afin de faire un point hebdomadaire sur ma situation dans l’optique de réserver ledit box.
Je recommande fortement, vous ne serez pas déçu si vous venez pour un déménagement.
Florian
(Translated by Google)
Thank you, Kylian, for your warm welcome and helpful advice. As I'm in the middle of moving, I came in to rent a storage unit.
Kylian was able to assess my needs in just a few minutes, including calculating the appropriate unit size based on my situation.
Furthermore, since I didn't know the exact date of my move, he took my contact information so we could schedule weekly check-ins to discuss my situation and reserve the unit.
I highly recommend him; you won't be disappointed if you're moving.
Florian
Google
Merci a Nathalie pour l'accueil et les explications. Ravi d'avoir choisi cette entreprise
(Translated by Google)
Thank you to Nathalie for the warm welcome and explanations. I'm delighted to have chosen this company.
(Translated by Google)
Thank you to Nathalie for the warm welcome and explanations. I'm delighted to have chosen this company.
Google
Bon accueil, visite du local très bien, bonne explication pour l'utilisation du local ainsi que pour rentré et sortir avec la voiture, chariot disponible, parfait.
(Translated by Google)
Good welcome, very good tour of the premises, good explanation for the use of the premises as well as for entering and exiting with the car, trolley available, perfect.
(Translated by Google)
Good welcome, very good tour of the premises, good explanation for the use of the premises as well as for entering and exiting with the car, trolley available, perfect.
Google
Très bien bon accueil je recommande transférer de box possible bonnes explications de Nathalie et Killian
(Translated by Google)
Excellent service, I recommend transferring boxes; Nathalie and Killian provided clear explanations.
(Translated by Google)
Excellent service, I recommend transferring boxes; Nathalie and Killian provided clear explanations.
Google
Accueil très chaleureux. Personnel disponible et aimable.
(Translated by Google)
Very warm welcome. Helpful and friendly staff.
(Translated by Google)
Very warm welcome. Helpful and friendly staff.
Google
Merci à Nathalie pour son professionnalisme
(Translated by Google)
Thank you to Nathalie for her professionalism.
(Translated by Google)
Thank you to Nathalie for her professionalism.
Google
Merci à Nathalie de sont professionnalisme
(Translated by Google)
Thank you to Nathalie for her professionalism.
(Translated by Google)
Thank you to Nathalie for her professionalism.
Google
Super équipe très clair dans les explications! Super sécurisé notamment grâce à l'application ! Je recommande
(Translated by Google)
Great team, very clear explanations! Super secure, especially thanks to the app! I highly recommend them.
(Translated by Google)
Great team, very clear explanations! Super secure, especially thanks to the app! I highly recommend them.
Google
Service de qualité je recommande
(Translated by Google)
Quality service I recommend
(Translated by Google)
Quality service I recommend
Google
Non accueil,bon tarif , facilité de modification pour les prélèvements
(Translated by Google)
No reception, good price, easy to modify direct debits
(Translated by Google)
No reception, good price, easy to modify direct debits
Google
Echanges telephoniques et physuques tres sympa, claires, facilite etablissement contrat, visite box et renseignements diverses, je recommande franchement cette enseigne qui est tres accueillante et serviable.
(Translated by Google)
Very friendly and clear telephone and physical exchanges, easy contract establishment, box visit and various information, I frankly recommend this company which is very welcoming and helpful.
(Translated by Google)
Very friendly and clear telephone and physical exchanges, easy contract establishment, box visit and various information, I frankly recommend this company which is very welcoming and helpful.
Google
Excellent accueil de Nathalie.
Explications claires.
Mise en place et démarches facilités par son professionnalisme.
(Translated by Google)
Nathalie was very welcoming.
Her explanations were clear.
Her professionalism made the setup and procedures easy.
Explications claires.
Mise en place et démarches facilités par son professionnalisme.
(Translated by Google)
Nathalie was very welcoming.
Her explanations were clear.
Her professionalism made the setup and procedures easy.
Google
J'ai été extrêmement bien accueilli par Nathalie. Explications claires et précises, chaleureuse et enthousiaste, c'était un vrai plaisir de découvrir le monde du stockage et mon futur local, je l'espère.
(Translated by Google)
I received an extremely warm welcome from Nathalie. Her explanations were clear and precise, and she was friendly and enthusiastic; it was a real pleasure to discover the world of storage and my future premises, I hope.
(Translated by Google)
I received an extremely warm welcome from Nathalie. Her explanations were clear and precise, and she was friendly and enthusiastic; it was a real pleasure to discover the world of storage and my future premises, I hope.
Google
Très bon accueil chez Shurgard ce matin. Une équipe sympathique et des locaux lumineux. On se sent en confiance
(Translated by Google)
A very warm welcome at Shurgard this morning. A friendly team and bright offices. We felt confident.
(Translated by Google)
A very warm welcome at Shurgard this morning. A friendly team and bright offices. We felt confident.
Google
Super accueil et très réactif
(Translated by Google)
Excellent service and very responsive
(Translated by Google)
Excellent service and very responsive
Google
Excellent service client
F.A.Q. | Mentions légales | Politique de confidentialité |
© 2026 Shurgard Self Storage. Tous droits réservés.
© 2026 Shurgard Self Storage. Tous droits réservés.