See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say.
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Google
Je suis passé au Shurgard de Lagny tout à fait par hasard, car j’avais besoin de quelques renseignements.
J’ai eu la chance de tomber sur Sabrina, qui a été tout simplement géniale ! Elle a parfaitement su répondre à mes besoins et, mieux encore, elle a pris le temps de comparer les différentes offres afin de me proposer celle qui était la plus avantageuse et la mieux adaptée à ma situation.
Un accueil au top, de très bons conseils et un vrai sens du service client !
Un grand merci à Sabrina pour son professionnalisme et sa gentillesse. Je recommande vivement !
(Translated by Google)
I went to the Shurgard in Lagny quite by chance, as I needed some information.
I was lucky enough to meet Sabrina, who was simply fantastic! She perfectly understood my needs and, even better, she took the time to compare the different offers to suggest the most advantageous one best suited to my situation.
A top-notch welcome, excellent advice, and a true commitment to customer service!
A huge thank you to Sabrina for her professionalism and kindness. I highly recommend her!
J’ai eu la chance de tomber sur Sabrina, qui a été tout simplement géniale ! Elle a parfaitement su répondre à mes besoins et, mieux encore, elle a pris le temps de comparer les différentes offres afin de me proposer celle qui était la plus avantageuse et la mieux adaptée à ma situation.
Un accueil au top, de très bons conseils et un vrai sens du service client !
Un grand merci à Sabrina pour son professionnalisme et sa gentillesse. Je recommande vivement !
(Translated by Google)
I went to the Shurgard in Lagny quite by chance, as I needed some information.
I was lucky enough to meet Sabrina, who was simply fantastic! She perfectly understood my needs and, even better, she took the time to compare the different offers to suggest the most advantageous one best suited to my situation.
A top-notch welcome, excellent advice, and a true commitment to customer service!
A huge thank you to Sabrina for her professionalism and kindness. I highly recommend her!
Google
Google
Bonjour :
Suite à mon précédent avis, je tenais à apporter une précision.
Après mon mécontentement initial, le responsable est venu directement échanger avec moi afin de comprendre la situation. Il a pris le temps de m’écouter et a présenté ses excuses.
Il y a finalement eu un malentendu et j’apprécie sincèrement sa démarche ainsi que le fait qu’il ait pris l’initiative de venir s’expliquer.
Je trouve important de savoir reconnaître également les efforts lorsqu’une situation est prise en considération et qu’une personne fait preuve de professionnalisme.
Merci pour cet échange et pour votre écoute. Je tiens donc à rectifier mon précédent avis et à souligner cette démarche positive.
Merci
(Translated by Google)
Hello:
Following my previous review, I wanted to clarify something.
After my initial dissatisfaction, the manager came directly to speak with me to understand the situation. He took the time to listen and apologized.
It turns out there was a misunderstanding, and I sincerely appreciate his approach and the fact that he took the initiative to come and explain.
I believe it's important to also recognize efforts when a situation is taken seriously and someone demonstrates professionalism.
Thank you for this discussion and for listening. I would therefore like to amend my previous review and highlight this positive step.
Thank you
Suite à mon précédent avis, je tenais à apporter une précision.
Après mon mécontentement initial, le responsable est venu directement échanger avec moi afin de comprendre la situation. Il a pris le temps de m’écouter et a présenté ses excuses.
Il y a finalement eu un malentendu et j’apprécie sincèrement sa démarche ainsi que le fait qu’il ait pris l’initiative de venir s’expliquer.
Je trouve important de savoir reconnaître également les efforts lorsqu’une situation est prise en considération et qu’une personne fait preuve de professionnalisme.
Merci pour cet échange et pour votre écoute. Je tiens donc à rectifier mon précédent avis et à souligner cette démarche positive.
Merci
(Translated by Google)
Hello:
Following my previous review, I wanted to clarify something.
After my initial dissatisfaction, the manager came directly to speak with me to understand the situation. He took the time to listen and apologized.
It turns out there was a misunderstanding, and I sincerely appreciate his approach and the fact that he took the initiative to come and explain.
I believe it's important to also recognize efforts when a situation is taken seriously and someone demonstrates professionalism.
Thank you for this discussion and for listening. I would therefore like to amend my previous review and highlight this positive step.
Thank you
Google
Super équipe
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Great team
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Great team
Google
Un merci à Samia et Rudy
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Thanks to Samia and Rudy
(Translated by Google)
Thanks to Samia and Rudy
Google
Très bonne communication avec les deux jeunes filles. Merci
(Translated by Google)
Excellent communication with the two young women. Thank you.
(Translated by Google)
Excellent communication with the two young women. Thank you.
Google
Superbe acceuil et service par Sylvie et Matthias ! Les locaux sont propres et l'accès au stockage bien indiqué !
(Translated by Google)
Superb welcome and service from Sylvie and Matthias! The premises are clean and access to the storage area is well signposted!
(Translated by Google)
Superb welcome and service from Sylvie and Matthias! The premises are clean and access to the storage area is well signposted!
Google
Service de qualité _ personnel agréable et pro Mathias et Sylvie MERCI
(Translated by Google)
Excellent service – friendly and professional staff. Thank you, Mathias and Sylvie!
(Translated by Google)
Excellent service – friendly and professional staff. Thank you, Mathias and Sylvie!
Google
Juliette a été formidable ...
Ravie de la prise en main de mon dossier !
(Translated by Google)
Juliette was fantastic... I'm delighted with how she handled my case!
Ravie de la prise en main de mon dossier !
(Translated by Google)
Juliette was fantastic... I'm delighted with how she handled my case!
Google
Tres propre facilement accessible je recommande
(Translated by Google)
Very clean and easily accessible, I recommend it.
(Translated by Google)
Very clean and easily accessible, I recommend it.
Google
Merci beaucoup pour votre disponibilité et vos bons conseils,
(Translated by Google)
Thank you very much for your availability and your helpful advice.
(Translated by Google)
Thank you very much for your availability and your helpful advice.
Google
Merci à Julia, les explication et le fonctionnement ont été très bien expliqué et le box était très propre.le site et très resent. Merci encore
(Translated by Google)
Thanks to Julia, the explanations and how it works were very well explained, and the box was very clean. The website is very modern. Thanks again.
(Translated by Google)
Thanks to Julia, the explanations and how it works were very well explained, and the box was very clean. The website is very modern. Thanks again.
Google
Box tout neuf j'ai pu avoir un box à tout petit prix merci pour l'accueil, spécialement madame Julia
(Translated by Google)
Brand new storage unit! I was able to get one at a very low price. Thank you for the warm welcome, especially Ms. Julia.
(Translated by Google)
Brand new storage unit! I was able to get one at a very low price. Thank you for the warm welcome, especially Ms. Julia.
Google
Super site, neuf, j’ai pu avoir un boxe à un prix très raisonnable habitant à cité internationale c’est très pratique pour moi ! Je tenais à remercier Julia pour l’aide qu’elle m’a fournit avec l’application.
(Translated by Google)
Great site, brand new, I was able to get a storage unit at a very reasonable price, living in Cité Internationale it's very convenient for me! I wanted to thank Julia for the help she provided me with the application.
(Translated by Google)
Great site, brand new, I was able to get a storage unit at a very reasonable price, living in Cité Internationale it's very convenient for me! I wanted to thank Julia for the help she provided me with the application.
Google
Super équipe, merci à Julia et à Rayan qui sont vraiment compétent et toujours arrangeant
(Translated by Google)
Great team, thanks to Julia and Rayan who are really competent and always accommodating.
(Translated by Google)
Great team, thanks to Julia and Rayan who are really competent and always accommodating.
Google
Super équipe, merci à Julia et à Rayan qui sont vraiment compétent et toujours arrangeant
(Translated by Google)
Great team, thanks to Julia and Rayan who are really competent and always accommodating.
(Translated by Google)
Great team, thanks to Julia and Rayan who are really competent and always accommodating.
Google
Un grand merci a la dame de l accueil pour ta gentillesse Mme Sherazade a pris le temps pour m expliquer comment cela se passe et la visite détaillé du sites. Elle a ete patiente et a répondu a l ensemble de mes questions je la remercie et je la recommande.
(Translated by Google)
A big thank you to the receptionist for her kindness. Ms. Sherazade took the time to explain everything to me and gave me a detailed tour of the site. She was patient and answered all my questions. I thank her and highly recommend her.
(Translated by Google)
A big thank you to the receptionist for her kindness. Ms. Sherazade took the time to explain everything to me and gave me a detailed tour of the site. She was patient and answered all my questions. I thank her and highly recommend her.
Google
Grand merci à Marvin pour son professionnalisme et ses conseils
(Translated by Google)
Many thanks to Marvin for his professionalism and advice
(Translated by Google)
Many thanks to Marvin for his professionalism and advice
Google
Centre propre et sécurisé. Super facile d’accès en totale autonomie. Je recommande fortement !
(Translated by Google)
Clean and secure center. Super easy to access and completely independent. I highly recommend it!
(Translated by Google)
Clean and secure center. Super easy to access and completely independent. I highly recommend it!
Google
L'accès , la propreté,les box et le personnel sont au top je recommande fortement
(Translated by Google)
The access, cleanliness, storage units, and staff are all top-notch; I highly recommend it.
(Translated by Google)
The access, cleanliness, storage units, and staff are all top-notch; I highly recommend it.
Google
L’accès et là propreté et la disponibilité au top je recommande
(Translated by Google)
The access, cleanliness, and availability were top-notch; I highly recommend it.
(Translated by Google)
The access, cleanliness, and availability were top-notch; I highly recommend it.
Google
Google
Merci pour l’accueil de Rayane et Julia, un service au top et centre nickel
(Translated by Google)
Thank you to Rayane and Julia for the warm welcome, top-notch service and a spotless center!
(Translated by Google)
Thank you to Rayane and Julia for the warm welcome, top-notch service and a spotless center!
Google
Google
Super centre je recommande
(Translated by Google)
Great center, I recommend it.
(Translated by Google)
Great center, I recommend it.
Google
Bonjour. La meilleure chose que j'ai faite c'est de prendre un garde-meuble car ça organise bien mes affaires. Et Shurgard est très professionnelle et organisée. De plus, le personnel à l'accueil est très sympa.
Je vous conseille.
Luciana.
(Translated by Google)
Hello. The best thing I did was rent a storage unit because it keeps my belongings organized. Shurgard is very professional and organized. Plus, the reception staff are very friendly.
I recommend them.
Luciana.
Je vous conseille.
Luciana.
(Translated by Google)
Hello. The best thing I did was rent a storage unit because it keeps my belongings organized. Shurgard is very professional and organized. Plus, the reception staff are very friendly.
I recommend them.
Luciana.
Google
Satisfait de la garde de nos meubles pendant la durée de notre déménagement et emménagement sur une période de 4 mois. Endroit très sain pour les meubles.
(Translated by Google)
We were satisfied with the storage of our furniture during our move-in and move-out period of four months. The storage was very safe for our furniture.
(Translated by Google)
We were satisfied with the storage of our furniture during our move-in and move-out period of four months. The storage was very safe for our furniture.
Google
Service excellent. Suivi et conseils au client. Locaux propres. Caractère très pratique de l'application qui permet d'accéder au site 7/7 et 24/24.
À recommander
(Translated by Google)
Excellent service. Follow-up and advice provided to clients. Clean premises. The app is very convenient, allowing access to the site 24/7.
Highly recommended.
À recommander
(Translated by Google)
Excellent service. Follow-up and advice provided to clients. Clean premises. The app is very convenient, allowing access to the site 24/7.
Highly recommended.
Google
Très bon accueil avec le sourir et les explications. Très bien organisé. Rien à dire👏👏
(Translated by Google)
A very warm welcome with smiles and clear explanations. Very well organized. Nothing to complain about 👏👏
(Translated by Google)
A very warm welcome with smiles and clear explanations. Very well organized. Nothing to complain about 👏👏
Google
Un grand merci à Malaury pour son accueil et son aide lors de l'installation et de la configuration de notre box. Elle a été très aimable, très gentille et à l'écoute du début à la fin. Elle a pris le temps de tout nous expliquer clairement, avec beaucoup de patience et de bonne humeur. On se sent vraiment bien accompagné. Je recommande vivement le centre Shurgard Paris 19, en grande partie grâce à elle !
(Translated by Google)
A huge thank you to Malaury for her warm welcome and help during the installation and setup of our internet box. She was incredibly kind, friendly, and attentive from start to finish. She took the time to explain everything clearly, with great patience and good humor. We felt truly well taken care of. I highly recommend the Shurgard Paris 19 center, largely thanks to her!
(Translated by Google)
A huge thank you to Malaury for her warm welcome and help during the installation and setup of our internet box. She was incredibly kind, friendly, and attentive from start to finish. She took the time to explain everything clearly, with great patience and good humor. We felt truly well taken care of. I highly recommend the Shurgard Paris 19 center, largely thanks to her!
Google
Très bon accueil ce jour dans le cadre d'un transfert de box. Gentillesse, disponibilité et professionnalisme de l'équipe !
(Translated by Google)
Excellent service today for a storage unit transfer. The team was kind, helpful, and professional!
(Translated by Google)
Excellent service today for a storage unit transfer. The team was kind, helpful, and professional!
Google
Accueil très bien et environnement très pratique
(Translated by Google)
The welcome was excellent and the environment very convenient.
(Translated by Google)
The welcome was excellent and the environment very convenient.
Google
Merci a l'équipe Pour le service client
(Translated by Google)
Thank you to the team for the customer service.
(Translated by Google)
Thank you to the team for the customer service.
Google
Merci a l'équipe Pour le service client
(Translated by Google)
Thank you to the team for the customer service.
(Translated by Google)
Thank you to the team for the customer service.
Google
Merci a zahra, hugo et hassan pour le service client
(Translated by Google)
Thank you to Zahra, Hugo, and Hassan for the customer service.
(Translated by Google)
Thank you to Zahra, Hugo, and Hassan for the customer service.
Google
Espace propres et tres bonne explication du personnel
(Translated by Google)
Clean facilities and very good explanation from the staff
(Translated by Google)
Clean facilities and very good explanation from the staff
Google
Excellent service et grande amabilité. Merci Eve ;)
(Translated by Google)
Excellent service and great friendliness. Thank you Eve ;)
(Translated by Google)
Excellent service and great friendliness. Thank you Eve ;)
Google
Rien n'a redire. Simple et efficace.
(Translated by Google)
Nothing to complain about. Simple and effective.
(Translated by Google)
Nothing to complain about. Simple and effective.
Google
Merci à sabrina qui m'a trouver la solution à un petit prix
(Translated by Google)
Thanks to Sabrina who found me the solution at a low price
(Translated by Google)
Thanks to Sabrina who found me the solution at a low price
Google
Très bien accueillie par RATIBA
(Translated by Google)
I was very warmly welcomed by Ratiba.
(Translated by Google)
I was very warmly welcomed by Ratiba.
Google
Bon accueil centre tres propre et pratique pour la location d espace de stockage
(Translated by Google)
Friendly welcome, very clean and convenient center for renting storage space
(Translated by Google)
Friendly welcome, very clean and convenient center for renting storage space
Google
Super centre je recommande
(Translated by Google)
Great center, I recommend it.
(Translated by Google)
Great center, I recommend it.
Google
Super service de Rayane et Julia merci beaucoup je recommande
(Translated by Google)
Excellent service from Rayane and Julia, thank you so much, I highly recommend them!
(Translated by Google)
Excellent service from Rayane and Julia, thank you so much, I highly recommend them!
Google
Appel suite a des difficultés de réservation sur le site internet : super service, à l'écoute, gentil, a su me proposer une solution dont je suis tout à fait satisfait, je recommande !
(Translated by Google)
Call following difficulties booking on the website: great service, attentive, kind, was able to offer me a solution which I am completely satisfied with, I recommend!
(Translated by Google)
Call following difficulties booking on the website: great service, attentive, kind, was able to offer me a solution which I am completely satisfied with, I recommend!
Google
Le personnel est extrêmement pro, mention spéciale à Alex qui a su m'aider et trouver une solution adaptée qui m'a clairement sorti du bourbier lors de mon départ de Paris (surtout la possibilité d'utiliser les chariots).
Les box répondent à tous mes besoins et attente, tout est très sécurisé, c'est top !
(Translated by Google)
The staff is extremely professional, a special mention to Alex who was able to help me and find a suitable solution that clearly got me out of a jam when I left Paris (especially the option to use the trolleys).
The storage units meet all my needs and expectations, everything is very secure, it's great!
Les box répondent à tous mes besoins et attente, tout est très sécurisé, c'est top !
(Translated by Google)
The staff is extremely professional, a special mention to Alex who was able to help me and find a suitable solution that clearly got me out of a jam when I left Paris (especially the option to use the trolleys).
The storage units meet all my needs and expectations, everything is very secure, it's great!
Google
Très bon accueil de la part de Sherazade ! Elle a été très agréable, professionnelle et a pris le temps de bien tout m’expliquer. Merci à elle pour sa gentillesse et ses conseils. Je recommande !
(Translated by Google)
Sherazade gave me a very warm welcome! She was very pleasant, professional, and took the time to explain everything thoroughly. Thank you to her for her kindness and advice. I highly recommend her!
(Translated by Google)
Sherazade gave me a very warm welcome! She was very pleasant, professional, and took the time to explain everything thoroughly. Thank you to her for her kindness and advice. I highly recommend her!
Google
Google
Bon accueil et professionnels à l’écoute.
(Translated by Google)
Friendly welcome and attentive professionals.
(Translated by Google)
Friendly welcome and attentive professionals.
Google
Très bonne expérience avec cette enseigne. La réservation sur internet est très facile. Nous avons été recontactés par un centre d'appel pour confirmer la commande (le site a planté à ce moment). Nous nous sommes présentés à l'agence et nous avons été très bien accueillis par Nathalie. C'est une personne très courtoise et professionnelle qui nous a parfaitement bien expliqué le fonctionnement de l'application pour l'ouverture du portail et de l'ascenseur, comment accéder à notre box, le fonctionnement du cadenas (achat obligatoire mais nous le conservons ensuite).
Nos affaires seront conservées en sécurité.
En espérant que l'expérience sera également satisfaite lors de la résiliation.
(Translated by Google)
We had a very good experience with this company. Booking online was very easy. We were contacted by a call center to confirm the order (the website crashed at that point). We went to the agency and were warmly welcomed by Nathalie. She is very courteous and professional and explained perfectly how to use the app to open the gate and the elevator, how to access our storage unit, and how the padlock works (it's a mandatory purchase, but we keep it afterward). Our belongings will be kept safe and secure. We hope the experience will be just as positive when we cancel.
Nos affaires seront conservées en sécurité.
En espérant que l'expérience sera également satisfaite lors de la résiliation.
(Translated by Google)
We had a very good experience with this company. Booking online was very easy. We were contacted by a call center to confirm the order (the website crashed at that point). We went to the agency and were warmly welcomed by Nathalie. She is very courteous and professional and explained perfectly how to use the app to open the gate and the elevator, how to access our storage unit, and how the padlock works (it's a mandatory purchase, but we keep it afterward). Our belongings will be kept safe and secure. We hope the experience will be just as positive when we cancel.
Google
Accueil chaleureux. La gentillesse dame de l'accueil s'est très bien occupée de moi et m'a trouvé de suite une solution.
Je recommande vivement ce shurgard de la Seyne-sur-Mer 👍
(Translated by Google)
Warm welcome. The kind lady at reception took excellent care of me and found a solution right away.
I highly recommend this Shurgard in La Seyne-sur-Mer 👍
Je recommande vivement ce shurgard de la Seyne-sur-Mer 👍
(Translated by Google)
Warm welcome. The kind lady at reception took excellent care of me and found a solution right away.
I highly recommend this Shurgard in La Seyne-sur-Mer 👍
