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See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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Customer reviews
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Google
Je suis passé le 09/10 Amel a l'acceuil m'a trés bien conseillé, trés souriante elle m'a meme aidé avec l'application franchement rien a dire en plus les locaux sont trés propre je vous recommande leur service
(Translated by Google)
I went on October 9th. Amel at reception gave me excellent advice; she was very friendly and even helped me with the app. Honestly, I have nothing to complain about. Plus, the premises are very clean. I highly recommend their service.
(Translated by Google)
I went on October 9th. Amel at reception gave me excellent advice; she was very friendly and even helped me with the app. Honestly, I have nothing to complain about. Plus, the premises are very clean. I highly recommend their service.
Google
Je suis cliente de lagny, cecile m a accompagné au téléphone a mon box et m a également aidé a télécharger mon application, j étais avec mes déménageurs sur place le site etait fermée. Merci beaucoup.
(Translated by Google)
I'm a customer in Lagny, and Cécile helped me on the phone to my internet box and also helped me download my app. I was with my movers there, as the site was closed. Thank you very much.
(Translated by Google)
I'm a customer in Lagny, and Cécile helped me on the phone to my internet box and also helped me download my app. I was with my movers there, as the site was closed. Thank you very much.
Google
Je remercie le service client jai eu Cécile.
Merci pour sa patience elle a su m accompagner au téléphone a mon box et télécharger mon application.
(Translated by Google)
I'd like to thank the customer service representative, Cécile.
Thank you for her patience; she guided me over the phone to my internet box and helped me download the app.
Merci pour sa patience elle a su m accompagner au téléphone a mon box et télécharger mon application.
(Translated by Google)
I'd like to thank the customer service representative, Cécile.
Thank you for her patience; she guided me over the phone to my internet box and helped me download the app.
Google
Très bonne expérience chez Shurgard à gerland aujourd’hui samedi 15h. J'ai été très bien accueilli et le personnel a pris le temps de m'orienter vers le box adapté à mes besoins. Les explications étaient claires, la prise en main rapide, le personnel top Je recommande sans hésiter !
(Translated by Google)
Excellent experience at Shurgard in Gerland today, Saturday at 3 pm. I received a very warm welcome and the staff took the time to guide me to the storage unit best suited to my needs. The explanations were clear, the setup was quick, and the staff were fantastic. I highly recommend them!
(Translated by Google)
Excellent experience at Shurgard in Gerland today, Saturday at 3 pm. I received a very warm welcome and the staff took the time to guide me to the storage unit best suited to my needs. The explanations were clear, the setup was quick, and the staff were fantastic. I highly recommend them!
Google
Équipe efficace et professionnelle:Sylvie et Pierre. Transfert de box pour moins cher. Belle economie
(Translated by Google)
Efficient and professional team: Sylvie and Pierre. Storage unit transfer for less. Great savings.
(Translated by Google)
Efficient and professional team: Sylvie and Pierre. Storage unit transfer for less. Great savings.
Google
Personnel très très agréable, explications claires, boxe parfait, juste les chariots à changer ça ils roulent très mal.
(Translated by Google)
Very very pleasant staff, clear explanations, perfect boxing, just the trolleys need changing as they roll very poorly.
(Translated by Google)
Very very pleasant staff, clear explanations, perfect boxing, just the trolleys need changing as they roll very poorly.
Google
Google
Un grand merci à Daniel et à l'équipe de Shurgard Massy pour son professionnalisme et son aide dans la gestion de mon dossier. Malgré un impayé, il a su faire preuve de compréhension, d’écoute et de bienveillance, tout en cherchant une solution adaptée à ma situation.
C’est agréable d’avoir affaire à une personne humaine, arrangeante et professionnelle, qui prend le temps d’accompagner ses clients même lorsqu’ils rencontrent des difficultés.
Merci encore à Daniel pour son aide et sa compréhension. Je recommande vivement cette agence pour la qualité de son accueil et de son service !
(Translated by Google)
A huge thank you to Daniel and the Shurgard Massy team for their professionalism and assistance in handling my case. Despite an outstanding payment, they demonstrated understanding, attentiveness, and kindness, while finding a solution tailored to my situation.
It's a pleasure to deal with someone so personable, accommodating, and professional, who takes the time to support their clients even when they encounter difficulties.
Thank you again to Daniel for his help and understanding. I highly recommend this agency for the quality of its service and customer care!
C’est agréable d’avoir affaire à une personne humaine, arrangeante et professionnelle, qui prend le temps d’accompagner ses clients même lorsqu’ils rencontrent des difficultés.
Merci encore à Daniel pour son aide et sa compréhension. Je recommande vivement cette agence pour la qualité de son accueil et de son service !
(Translated by Google)
A huge thank you to Daniel and the Shurgard Massy team for their professionalism and assistance in handling my case. Despite an outstanding payment, they demonstrated understanding, attentiveness, and kindness, while finding a solution tailored to my situation.
It's a pleasure to deal with someone so personable, accommodating, and professional, who takes the time to support their clients even when they encounter difficulties.
Thank you again to Daniel for his help and understanding. I highly recommend this agency for the quality of its service and customer care!
Google
Un grand merci à Delphine et Jihane pour leur accueil chaleureux, leur patience et leur professionnalisme irréprochable ! Elles ont été au top du début à la fin. Je recommande vivement ! 😊
(Translated by Google)
A huge thank you to Delphine and Jihane for their warm welcome, patience, and impeccable professionalism! They were fantastic from start to finish. I highly recommend them! 😊
(Translated by Google)
A huge thank you to Delphine and Jihane for their warm welcome, patience, and impeccable professionalism! They were fantastic from start to finish. I highly recommend them! 😊
Google
Je recommande nos affaires sont en sécurité et le personnel bienveillant
(Translated by Google)
I recommend them; our belongings are safe and the staff are kind.
(Translated by Google)
I recommend them; our belongings are safe and the staff are kind.
Google
Une expérience formidable du début à la fin. Mention spéciale à Samia qui a été hyper agréable, très à l'écoute et réactive. Je recommande ✨️
(Translated by Google)
A fantastic experience from start to finish. Special mention to Samia who was incredibly pleasant, very attentive, and responsive. I highly recommend it ✨️
(Translated by Google)
A fantastic experience from start to finish. Special mention to Samia who was incredibly pleasant, very attentive, and responsive. I highly recommend it ✨️
Google
Google
Merci à Cécile qui a été d’une grande aide.
Stephane
(Translated by Google)
Thanks to Cécile, who was a great help.
Stephane
Stephane
(Translated by Google)
Thanks to Cécile, who was a great help.
Stephane
Google
Merci à Grégory pour son écoute et son accueil
(Translated by Google)
Thank you to Gregory for listening and for his welcome.
(Translated by Google)
Thank you to Gregory for listening and for his welcome.
Google
bonjour vraiment au top j’ai eu wail au téléphone il ma sauver franchement chapeau merci a wail il est tres fort
(Translated by Google)
Hello, absolutely fantastic! I spoke to Wail on the phone and he saved me, honestly, hats off to him, thank you Wail, he's very good
(Translated by Google)
Hello, absolutely fantastic! I spoke to Wail on the phone and he saved me, honestly, hats off to him, thank you Wail, he's very good
Google
Bjr,
Bon accueil de l'équipe Shurgard, informations très claires.
(Translated by Google)
Hi,
The Shurgard team gave us a warm welcome and the information was very clear.
Bon accueil de l'équipe Shurgard, informations très claires.
(Translated by Google)
Hi,
The Shurgard team gave us a warm welcome and the information was very clear.
Google
Bjr,
Bon accueil de l'équipe Shurgard, informations très claires.
(Translated by Google)
Hi,
The Shurgard team gave us a warm welcome and the information was very clear.
Bon accueil de l'équipe Shurgard, informations très claires.
(Translated by Google)
Hi,
The Shurgard team gave us a warm welcome and the information was very clear.
Google
Malaury m’a très bien conseillé !
Un grand merci pour son aide je recommande fortement ce site !
(Translated by Google)
Malaury gave me excellent advice!
A huge thank you for her help; I highly recommend this site!
Un grand merci pour son aide je recommande fortement ce site !
(Translated by Google)
Malaury gave me excellent advice!
A huge thank you for her help; I highly recommend this site!
Google
Prise en charge parfaite et très professionnelle de Amel. Me voilà locataire d’un box.
(Translated by Google)
Amel provided perfect and very professional service. I am now a tenant of a storage unit.
(Translated by Google)
Amel provided perfect and very professional service. I am now a tenant of a storage unit.
Google
Super accueil et super service de Rayane et sa collègue😊
(Translated by Google)
Excellent welcome and great service from Rayane and his colleague 😊
(Translated by Google)
Excellent welcome and great service from Rayane and his colleague 😊
Google
Équipe au top et très sympa ! merci a Olivier sofiane mourad et amanda pour leur professionnalisme !!!
(Translated by Google)
Top-notch and very friendly team! Thank you to Olivier, Sofiane, Mourad, and Amanda for their professionalism!
(Translated by Google)
Top-notch and very friendly team! Thank you to Olivier, Sofiane, Mourad, and Amanda for their professionalism!
Google
Everything was fine, but the gentleman who showed me how it works was really great. I recommend it!
Google
Après trois coups de téléphone sans avoir des informations correctes, je suis tombé sur Fabien qui a enfin pu résoudre mon problème. Excellent service client.
(Translated by Google)
After three phone calls without getting any correct information, I finally got through to Fabien who was able to resolve my problem. Excellent customer service.
(Translated by Google)
After three phone calls without getting any correct information, I finally got through to Fabien who was able to resolve my problem. Excellent customer service.
Google
Merci au filles
(Translated by Google)
Thanks to the girls
(Translated by Google)
Thanks to the girls
Google
Google
Je suis satisfaite de Shurgard. Personnel sympathique et professionnel. Très pratique, propre, mais prix qui augmentent en continu.
(Translated by Google)
I'm satisfied with Shurgard. Friendly and professional staff. Very convenient and clean, but prices keep increasing.
(Translated by Google)
I'm satisfied with Shurgard. Friendly and professional staff. Very convenient and clean, but prices keep increasing.
Google
Personnel accueillant, chaleureux et prêt à nous proposer de l'aide. Très propre, et bien sécurisé.
(Translated by Google)
The staff were welcoming, friendly, and ready to help. Very clean and secure.
(Translated by Google)
The staff were welcoming, friendly, and ready to help. Very clean and secure.
Google
Bien reçu a shurgard. Équipe sympa surtou Islam
(Translated by Google)
Warmly received at Shurgard. Friendly team, especially Islam
(Translated by Google)
Warmly received at Shurgard. Friendly team, especially Islam
Google
Très bon dépôt, accueil chaleureux et équipe sympathique. Le personnel est professionnel, à l’écoute et efficace. Tout s’est bien passé, je recommande ce dépôt sans hésitation ! Merci pour votre sérieux et votre disponibilité. 😊👍merci ambrine
(Translated by Google)
Excellent depot, warm welcome, and friendly team. The staff is professional, attentive, and efficient. Everything went smoothly, I recommend this depot without hesitation! Thank you for your professionalism and availability. 😊👍 Thank you, Ambrine
(Translated by Google)
Excellent depot, warm welcome, and friendly team. The staff is professional, attentive, and efficient. Everything went smoothly, I recommend this depot without hesitation! Thank you for your professionalism and availability. 😊👍 Thank you, Ambrine
Google
Très bonne expérience chez Shurgard Gerland ! Équipe accueillante, service professionnel et locaux propres et sécurisés. Tout s’est très bien passé, je recommande vivement
(Translated by Google)
Excellent experience at Shurgard Gerland! Welcoming team, professional service, and clean, secure premises. Everything went very smoothly, I highly recommend them.
(Translated by Google)
Excellent experience at Shurgard Gerland! Welcoming team, professional service, and clean, secure premises. Everything went very smoothly, I highly recommend them.
Google
Un grand merci à Sabrina pour sa positivité et son humour et particulièrement à Loris pour nous avoir tout expliqué et guidé, merci à Shurgard!
(Translated by Google)
A big thank you to Sabrina for her positivity and humor, and especially to Loris for explaining and guiding us through everything, thank you to Shurgard!
(Translated by Google)
A big thank you to Sabrina for her positivity and humor, and especially to Loris for explaining and guiding us through everything, thank you to Shurgard!
Google
Un accueil toujours à la hauteur avec Anaïs,
Son professionnalisme et ses conseils sont toujours pertinents. Je recommande le site les yeux fermés.
(Translated by Google)
Anaïs always provides excellent service.
Her professionalism and advice are always relevant. I recommend the website without hesitation.
Son professionnalisme et ses conseils sont toujours pertinents. Je recommande le site les yeux fermés.
(Translated by Google)
Anaïs always provides excellent service.
Her professionalism and advice are always relevant. I recommend the website without hesitation.
Google
Superbe accueil par madame Malaury !
(Translated by Google)
Superb welcome from Mrs. Malaury!
(Translated by Google)
Superb welcome from Mrs. Malaury!
Google
Depuis 2008 je suis client chez shurgard toujours satisfait une équipe exceptionnelle poli agréable les équipes renseignent bien les clients et ce jour je suis passé à la pioline et
Vitrolles j'ai été acceulis par une jeune fille agréable qui est elisa je recommande shurgard
(Translated by Google)
I've been a Shurgard customer since 2008 and have always been satisfied. The team is exceptional, polite, and pleasant. They provide excellent customer service, and today I visited the La Pioline and Vitrolles locations. I was greeted by a lovely young woman named Elisa. I highly recommend Shurgard.
Vitrolles j'ai été acceulis par une jeune fille agréable qui est elisa je recommande shurgard
(Translated by Google)
I've been a Shurgard customer since 2008 and have always been satisfied. The team is exceptional, polite, and pleasant. They provide excellent customer service, and today I visited the La Pioline and Vitrolles locations. I was greeted by a lovely young woman named Elisa. I highly recommend Shurgard.
Google
Cynthia est très avenante et professionnelle. 👍🏽👍🏽👍🏽
(Translated by Google)
Cynthia is very friendly and professional. 👍🏽👍🏽👍🏽
(Translated by Google)
Cynthia is very friendly and professional. 👍🏽👍🏽👍🏽
Google
Prise en charge clair et rapide.
(Translated by Google)
Clear and quick response.
(Translated by Google)
Clear and quick response.
Google
Merci à Jérôme pour ce rdv !
(Translated by Google)
Thanks to Jérôme for this meeting!
(Translated by Google)
Thanks to Jérôme for this meeting!
Google
Merci Pour l'accueil professionnel de madame Amel très bon service propre et securise et merci a mr macrem
(Translated by Google)
Thank you to Ms. Amel for the professional welcome, very good service, clean and secure, and thank you to Mr. Macrem.
(Translated by Google)
Thank you to Ms. Amel for the professional welcome, very good service, clean and secure, and thank you to Mr. Macrem.
Google
Excellent accueil de la part de Delphine et Pauline...De bons conseils et professionnelles.
(Translated by Google)
Excellent welcome from Delphine and Pauline...Good advice and professional.
(Translated by Google)
Excellent welcome from Delphine and Pauline...Good advice and professional.
Google
Très bon accueil, Benjamin est sympathique et professionnel
(Translated by Google)
Very welcoming, Benjamin is friendly and professional
(Translated by Google)
Very welcoming, Benjamin is friendly and professional
Google
Très bonne expérience chez Shurgard ! Un grand merci à Nadine pour son accueil et sa gentillesse. Elle a pris le temps de me faire visiter les locaux et de répondre à toutes mes questions
(Translated by Google)
Excellent experience at Shurgard! A big thank you to Nadine for her warm welcome and kindness. She took the time to show me around the premises and answer all my questions.
(Translated by Google)
Excellent experience at Shurgard! A big thank you to Nadine for her warm welcome and kindness. She took the time to show me around the premises and answer all my questions.
Google
Bon accueil sur le site de Yann et Aurore
(Translated by Google)
A warm welcome awaits you on Yann and Aurore's website.
(Translated by Google)
A warm welcome awaits you on Yann and Aurore's website.
Google
Top merci sabrina
(Translated by Google)
Thanks so much Sabrina!
(Translated by Google)
Thanks so much Sabrina!
Google
Impec très propre personnels accueillant
(Translated by Google)
Impeccably clean, very clean, welcoming staff
(Translated by Google)
Impeccably clean, very clean, welcoming staff
Google
Je tenais à remercier l'équipe d'accueil qui nous a accueilli aujourd'hui ils ont été efficaces et à l'écoute et réactive
(Translated by Google)
I wanted to thank the reception team who welcomed us today; they were efficient, attentive, and responsive.
(Translated by Google)
I wanted to thank the reception team who welcomed us today; they were efficient, attentive, and responsive.
Google
Mourad nous a accueilli avec soin, les explications étaient complètes et précises.
(Translated by Google)
Mourad welcomed us warmly, and his explanations were thorough and precise.
(Translated by Google)
Mourad welcomed us warmly, and his explanations were thorough and precise.
Google
Excellent concept, au coeur de Lille.
hyper pratique
(Translated by Google)
Excellent concept, in the heart of Lille.
Extremely convenient.
hyper pratique
(Translated by Google)
Excellent concept, in the heart of Lille.
Extremely convenient.
Google
Equipe au top! Site propre et sécurité optimale. Pas d'engagement de durée du contrat. Accès 7/7
(Translated by Google)
Top-notch team! Clean site and optimal security. No long-term contract commitment. 24/7 access.
(Translated by Google)
Top-notch team! Clean site and optimal security. No long-term contract commitment. 24/7 access.
Google
Acceuil très courtois et agréable, très a l'écoute, très Bon conseils, toujours disponible, propreté, disponibilité très bien, je recommande,
(Translated by Google)
Very courteous and pleasant welcome, very attentive, very good advice, always available, cleanliness, availability very good, I recommend.
(Translated by Google)
Very courteous and pleasant welcome, very attentive, very good advice, always available, cleanliness, availability very good, I recommend.
Google
Excellente réception et du fonctionnement. Merci Guillaume
(Translated by Google)
Excellent reception and functionality. Thank you, Guillaume.
(Translated by Google)
Excellent reception and functionality. Thank you, Guillaume.
