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See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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Customer reviews
Platform
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Google
super accueil
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great welcome
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great welcome
Google
⭐⭐⭐⭐⭐
Un grand merci à Fabrice pour son accueil et sa gentillesse ! Il a été très professionnel, à l'écoute et a pris le temps de répondre à toutes mes questions avec le sourire. Grâce à lui, tout s'est déroulé simplement et rapidement. C'est vraiment agréable de tomber sur une personne aussi sympathique et serviable. Je recommande Shurgard sans hésiter, notamment grâce à la qualité de son accueil. Merci encore Fabrice !
(Translated by Google)
⭐⭐⭐⭐⭐
A huge thank you to Fabrice for his warm welcome and kindness! He was very professional, attentive, and took the time to answer all my questions with a smile. Thanks to him, everything went smoothly and quickly. It's truly a pleasure to encounter such a friendly and helpful person. I highly recommend Shurgard, especially because of the excellent service. Thank you again, Fabrice!
Un grand merci à Fabrice pour son accueil et sa gentillesse ! Il a été très professionnel, à l'écoute et a pris le temps de répondre à toutes mes questions avec le sourire. Grâce à lui, tout s'est déroulé simplement et rapidement. C'est vraiment agréable de tomber sur une personne aussi sympathique et serviable. Je recommande Shurgard sans hésiter, notamment grâce à la qualité de son accueil. Merci encore Fabrice !
(Translated by Google)
⭐⭐⭐⭐⭐
A huge thank you to Fabrice for his warm welcome and kindness! He was very professional, attentive, and took the time to answer all my questions with a smile. Thanks to him, everything went smoothly and quickly. It's truly a pleasure to encounter such a friendly and helpful person. I highly recommend Shurgard, especially because of the excellent service. Thank you again, Fabrice!
Google
L'accueil et la disponibilité sont au rendez-vous, le box loué est très propre. A recommander
(Translated by Google)
The welcome and availability were excellent, and the rented storage unit was very clean. Highly recommended.
(Translated by Google)
The welcome and availability were excellent, and the rented storage unit was very clean. Highly recommended.
Google
Louant depuis plusieurs années un box chez Shurgard, je recommande l'agence d'Aix pour la qualité de l'accompagnement et la bonne humeur offerte par Alex et Ossema qui parviennent à transformer une tâche administrative en un moment agréable ! Au delà de l'aspect pratique et sécurisé de l'ensemble des Shurgard, une équipe agréable et souriante fait la différence dans ce monde de fous! Un grand merci à vous, Messieurs!
Et merci également à Fabrice de Paris qui m'a conseillée par téléphone et qui n'est finalement pas une IA 😁
(Translated by Google)
Having rented a storage unit from Shurgard for several years, I highly recommend the Aix-en-Provence branch for the excellent support and cheerful atmosphere provided by Alex and Ossema, who manage to turn an administrative task into a pleasant experience! Beyond the practicality and security of all Shurgard units, a friendly and welcoming team makes all the difference in this crazy world! A huge thank you to you both!
And thank you also to Fabrice from Paris, who advised me over the phone and who, after all, isn't an AI! 😁
Et merci également à Fabrice de Paris qui m'a conseillée par téléphone et qui n'est finalement pas une IA 😁
(Translated by Google)
Having rented a storage unit from Shurgard for several years, I highly recommend the Aix-en-Provence branch for the excellent support and cheerful atmosphere provided by Alex and Ossema, who manage to turn an administrative task into a pleasant experience! Beyond the practicality and security of all Shurgard units, a friendly and welcoming team makes all the difference in this crazy world! A huge thank you to you both!
And thank you also to Fabrice from Paris, who advised me over the phone and who, after all, isn't an AI! 😁
Google
Très bien, Fabrice est très accueillant, arrangeant, à l'écoute et de bon conseil. Je vous le recommande fortement
(Translated by Google)
Excellent! Fabrice is very welcoming, accommodating, attentive, and offers good advice. I highly recommend him.
(Translated by Google)
Excellent! Fabrice is very welcoming, accommodating, attentive, and offers good advice. I highly recommend him.
Google
Yannick est très accueillant et très professionnel
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Yannick is very welcoming and very professional.
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Yannick is very welcoming and very professional.
Google
Yannick est très accueillant et très professionnel
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Yannick is very welcoming and very professional.
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Yannick is very welcoming and very professional.
Google
Je tiens à remercier Fabrice « le Girondin de la Valise RTL » pour son accueil et son professionnalisme. Il m’a accompagnée avec beaucoup de gentillesse et a été à l’écoute de mes besoins tout au long de la location de mon box chez Shurgard. Ses explications étaient claires, ses conseils pertinents, et il a rendu les démarches simples et agréables. Grâce à son sérieux et à sa bonne humeur, j’ai même trouvé que les 20 € de frais de dossier étaient pleinement justifiés. Un grand merci à Fabrice pour cette excellente expérience et son professionnalisme exemplaire, je le recommande sans hésiter !
(Translated by Google)
I would like to thank Fabrice, "the Girondin from RTL's Suitcase," for his warm welcome and professionalism. He assisted me with great kindness and listened attentively to my needs throughout the entire process of renting my storage unit from Shurgard. His explanations were clear, his advice relevant, and he made the process simple and enjoyable. Thanks to his professionalism and good humor, I even found the €20 processing fee to be fully justified. A big thank you to Fabrice for this excellent experience and his exemplary professionalism; I recommend him without hesitation!
(Translated by Google)
I would like to thank Fabrice, "the Girondin from RTL's Suitcase," for his warm welcome and professionalism. He assisted me with great kindness and listened attentively to my needs throughout the entire process of renting my storage unit from Shurgard. His explanations were clear, his advice relevant, and he made the process simple and enjoyable. Thanks to his professionalism and good humor, I even found the €20 processing fee to be fully justified. A big thank you to Fabrice for this excellent experience and his exemplary professionalism; I recommend him without hesitation!
Google
Nickel le conseiller Ahmed merci beaucoup très aimable 👌🏽
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Excellent advisor Ahmed, thank you very much, very kind 👌🏽
(Translated by Google)
Excellent advisor Ahmed, thank you very much, very kind 👌🏽
Google
Google
Super accueil et accompagnement de Julien pour l’application
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Julien provided a great welcome and support with the application.
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Julien provided a great welcome and support with the application.
Google
Stockage pratique. Super service client. Merci Aziz.
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Convenient storage. Great customer service. Thank you Aziz.
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Convenient storage. Great customer service. Thank you Aziz.
Google
Personnel très accueillant et agréable tarif très intéressant
Je recommande
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Very welcoming and friendly staff, very reasonable price.
I recommend them.
Je recommande
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Very welcoming and friendly staff, very reasonable price.
I recommend them.
Google
Personnel très accueillant et agréable tarif très intéressant
Je recommande
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Very welcoming and friendly staff, very reasonable price.
I recommend them.
Je recommande
(Translated by Google)
Very welcoming and friendly staff, very reasonable price.
I recommend them.
Google
Merci infiniment Mme ZAHRA pour l'accueil, je vous remercie. Félicitations
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Thank you so much, Ms. Zahra, for the warm welcome. Congratulations!
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Thank you so much, Ms. Zahra, for the warm welcome. Congratulations!
Google
accueil satisfaisant et sympathique merci mariyam
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Satisfactory and friendly welcome, thank you Mariam
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Satisfactory and friendly welcome, thank you Mariam
Google
Service Impeccable, merci à Aziz
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Impeccable service, thank you Aziz
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Impeccable service, thank you Aziz
Google
Merci à yacine
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Thanks to Yacine
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Thanks to Yacine
Google
Très satisfaite du site, accès impeccable, bon accueil , avec l'aide de Mariyam merci je recommande fortement
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Very satisfied with the site, impeccable access, warm welcome, thanks to Mariyam's help, I highly recommend it
(Translated by Google)
Very satisfied with the site, impeccable access, warm welcome, thanks to Mariyam's help, I highly recommend it
Google
Très bien
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Alright
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Alright
Google
Cliente depuis pratiquement 2 ans et satisfaite du service
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I have been a customer for almost two years and am satisfied with the service.
(Translated by Google)
I have been a customer for almost two years and am satisfied with the service.
Google
Très bonne expérience chez Shugard ! J’ai été très bien accueillie. La personne qui s’est occupée de moi a été très gentille, souriante et a pris le temps de tout m’expliquer de manière claire. Le service était professionnel et agréable du début à la fin. Je recommande sans hésiter. Merci pour votre accueil !
(Translated by Google)
Excellent experience at Shugard! I received a very warm welcome. The person who helped me was very kind, smiling, and took the time to explain everything clearly. The service was professional and pleasant from beginning to end. I highly recommend them. Thank you for your hospitality!
(Translated by Google)
Excellent experience at Shugard! I received a very warm welcome. The person who helped me was very kind, smiling, and took the time to explain everything clearly. The service was professional and pleasant from beginning to end. I highly recommend them. Thank you for your hospitality!
Google
Une équipe digne de confiance
Tout c'est très bien passé
Des boxs spacieux et très sécurisé
Merci Claude et julien
(Translated by Google)
A trustworthy team
Everything went very well
Spacious and very secure storage units
Thank you Claude and Julien
Tout c'est très bien passé
Des boxs spacieux et très sécurisé
Merci Claude et julien
(Translated by Google)
A trustworthy team
Everything went very well
Spacious and very secure storage units
Thank you Claude and Julien
Google
Très satisfait client de longue date merci à monsieur macrem et Zahra toujours au top
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Very satisfied, long-time customer. Thank you Mr. Macrem and Zahra, always top-notch.
(Translated by Google)
Very satisfied, long-time customer. Thank you Mr. Macrem and Zahra, always top-notch.
Google
Très bien reçu, très satisfaite, hyper sympa, accueillantet, professionnelle, je vous la recommande cent pour cent. Merci
Pour Chahrazad et Ahmed
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I received a very warm welcome and was extremely satisfied. She was incredibly friendly, welcoming, and professional. I recommend her one hundred percent. Thank you.
For Chahrazad and Ahmed
Pour Chahrazad et Ahmed
(Translated by Google)
I received a very warm welcome and was extremely satisfied. She was incredibly friendly, welcoming, and professional. I recommend her one hundred percent. Thank you.
For Chahrazad and Ahmed
Google
Ouarda à été très réactif d'une gentillesse inouïe bonne explication qui a pris le temps de tout m'expliquer dans les moindres détails j'ai vu le box impeccable je la recommande si vous avez besoin de renseignements elle est au top vraiment j'appréhendais beaucoup elle m'a rassurée sur tout les points merci infiniment
(Translated by Google)
Ouarda was incredibly responsive and kind, providing excellent explanations and taking the time to explain everything in detail. The storage unit was spotless. I highly recommend her if you need any information; she's truly fantastic. I was very apprehensive, but she reassured me on all points. Thank you so much!
(Translated by Google)
Ouarda was incredibly responsive and kind, providing excellent explanations and taking the time to explain everything in detail. The storage unit was spotless. I highly recommend her if you need any information; she's truly fantastic. I was very apprehensive, but she reassured me on all points. Thank you so much!
Google
Si je pouvais mettre une 6eme étoile, je n'hésiterai pas uniquement pour l'agent qui y travaille dont je ne connais pas le nom ( il a grain de beauté sur le visage). Il est très professionnel et de très bon conseils. De plus, il reste souriant alors que la clientèle est souvent stressée. Après le box est propre, conforme à notre demande et accessible. Quoi demander de plus?
(Translated by Google)
If I could give a sixth star, I wouldn't hesitate, solely because of the agent who works there (I don't know his name, but he has a mole on his face). He's very professional and offers excellent advice. What's more, he remains cheerful even when customers are stressed. The cubicle is clean, meets our requirements, and is easily accessible. What more could you ask for?
(Translated by Google)
If I could give a sixth star, I wouldn't hesitate, solely because of the agent who works there (I don't know his name, but he has a mole on his face). He's very professional and offers excellent advice. What's more, he remains cheerful even when customers are stressed. The cubicle is clean, meets our requirements, and is easily accessible. What more could you ask for?
Google
Si je pouvais mettre une 6eme étoile, je n'hésiterai pas uniquement pour l'agent qui y travaille dont je ne connais pas le nom ( il a grain de beauté sur le visage). Il est très professionnel et de très bon conseils. De plus, il reste souriant alors que la clientèle est souvent stressée. Après le box est propre, conforme à notre demande et accessible. Quoi demander de plus?
(Translated by Google)
If I could give a sixth star, I wouldn't hesitate, solely because of the agent who works there (I don't know his name, but he has a mole on his face). He's very professional and offers excellent advice. What's more, he remains cheerful even when customers are stressed. The cubicle is clean, meets our requirements, and is easily accessible. What more could you ask for?
(Translated by Google)
If I could give a sixth star, I wouldn't hesitate, solely because of the agent who works there (I don't know his name, but he has a mole on his face). He's very professional and offers excellent advice. What's more, he remains cheerful even when customers are stressed. The cubicle is clean, meets our requirements, and is easily accessible. What more could you ask for?
Google
Très bon accueil je recommande
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Very welcoming, I recommend it
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Very welcoming, I recommend it
Google
Ahmed est un directeur qui est très sympathique et agréable! Aucun complaint ici! J'ai déjà faire références à 2 amis chez Shurguard aussi!
(Translated by Google)
Ahmed is a very friendly and pleasant manager! No complaints here! I've already referred two friends to Shurguard as well!
(Translated by Google)
Ahmed is a very friendly and pleasant manager! No complaints here! I've already referred two friends to Shurguard as well!
Google
Très bonne accueil merci à Benjamin.
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Very warm welcome, thank you Benjamin.
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Very warm welcome, thank you Benjamin.
Google
Application au top
C est tres siimple kes box sont propre
(Translated by Google)
Top-notch app!
It's very simple and the boxes are clean.
C est tres siimple kes box sont propre
(Translated by Google)
Top-notch app!
It's very simple and the boxes are clean.
Google
Merci beaucoup pour le professionnalisme et la réactivité de amed pour la location d’un box sur Vitrolles tout cela par téléphone
Belle journée
(Translated by Google)
Thank you so much for Amed's professionalism and responsiveness in arranging the storage unit rental in Vitrolles, all done over the phone.
Have a lovely day!
Belle journée
(Translated by Google)
Thank you so much for Amed's professionalism and responsiveness in arranging the storage unit rental in Vitrolles, all done over the phone.
Have a lovely day!
Google
Une équipe agréable et souriante. Réponds à toutes vos questions.
(Translated by Google)
A pleasant and smiling team. They answer all your questions.
(Translated by Google)
A pleasant and smiling team. They answer all your questions.
Google
Bonne equipe et excellent service
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Good team and excellent service
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Good team and excellent service
Google
J’ai toujours un bel accueil des conseils et un accompagnement au top
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I always receive a warm welcome, excellent advice, and top-notch support.
(Translated by Google)
I always receive a warm welcome, excellent advice, and top-notch support.
Google
Très bon acceuil. Patience et bonne humeur. Ce fût un vrai plaisir !
(Translated by Google)
A very warm welcome. Patience and good humor. It was a real pleasure!
(Translated by Google)
A very warm welcome. Patience and good humor. It was a real pleasure!
Google
Merci l'équipe super expérience
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Thank you team, great experience!
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Thank you team, great experience!
Google
Super equipe merci
(Translated by Google)
Great team, thank you!
(Translated by Google)
Great team, thank you!
Google
Killian est très réactif et de bons conseils
(Translated by Google)
Killian is very responsive and gives good advice.
(Translated by Google)
Killian is very responsive and gives good advice.
Google
Très bon accueil, merci Killian pour son aide il est très dévoué et réactif. Merci encore
(Translated by Google)
Excellent service, thank you Killian for your help, he is very dedicated and responsive. Thanks again.
(Translated by Google)
Excellent service, thank you Killian for your help, he is very dedicated and responsive. Thanks again.
Google
J ai été très bien conseillée par Hugo qui est resté très professionnel et courtois. J étais assez indécise mais Hugo a su répondre à mes attentes et a fait un beau geste commercial! Encore merci. La réservation est simple et rapide.
Je recommande vivement.
(Translated by Google)
I received excellent advice from Hugo, who remained very professional and courteous. I was quite undecided, but Hugo was able to meet my expectations and offered a generous discount! Thank you again. Booking was quick and easy.
I highly recommend him.
Je recommande vivement.
(Translated by Google)
I received excellent advice from Hugo, who remained very professional and courteous. I was quite undecided, but Hugo was able to meet my expectations and offered a generous discount! Thank you again. Booking was quick and easy.
I highly recommend him.
Google
Superbe accompagnement de chaînes, je la recommande fortement
(Translated by Google)
Excellent accompaniment to chains, I highly recommend it
(Translated by Google)
Excellent accompaniment to chains, I highly recommend it
Google
Experience client au top grace aux conseils de Teresa et Kevin! Box facile d’accès pratique pour décharger et charger en vitesse! Box en promotion et contrat flexible
(Translated by Google)
Excellent customer experience thanks to Teresa and Kevin's advice! Easy-access storage unit, convenient for quick loading and unloading! Special offer and flexible contract.
(Translated by Google)
Excellent customer experience thanks to Teresa and Kevin's advice! Easy-access storage unit, convenient for quick loading and unloading! Special offer and flexible contract.
Google
Merci au conseille Paul très agréable et très explicite
Je recommande
(Translated by Google)
Thanks to Paul for his very pleasant and clear advice.
I recommend him.
Je recommande
(Translated by Google)
Thanks to Paul for his very pleasant and clear advice.
I recommend him.
Google
Bel accueil de l'agent chaïnes, très rapide je recommande
(Translated by Google)
The agent from Châines was very welcoming and quick; I recommend him.
(Translated by Google)
The agent from Châines was very welcoming and quick; I recommend him.
Google
Parfait
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Perfect
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Perfect
Google
Très efficaces
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Very effective
(Translated by Google)
Very effective
Google
Google
Good experience with this storage 😀
