Reviews of Shurgard Lyon Etats-Unis

Merci pour votre écoute et le conseil Paul. Personne très agréable et professionnel

(Translated by Google)
Thank you for listening and for the advice, Paul. A very pleasant and professional person.

Accompagnement et suivi parfaits et très clairs de la part de Paul. Merci!

(Translated by Google)
Paul provided excellent and very clear support and guidance. Thank you!

Le service client a été très reactif et compétent, notemment Paul qui a été mon contact. Tres efficace , je recommande

(Translated by Google)
The customer service was very responsive and competent, especially Paul, who was my contact. Very efficient, I recommend them.

J’ai récemment eu une excellente expérience avec l’entreprise de stockage Shurgard , située à la Gare de l’Est.

Dès mon arrivée, j’ai été accueilli par Paul, un conseiller particulièrement aimable, à l’écoute et très clair dans ses explications. Son collègue a également été tout aussi professionnel et agréable. Ensemble, ils ont pris le temps d’avoir une discussion approfondie avec moi, en allant bien au-delà des simples informations commerciales.

Ils m’ont expliqué de manière concrète et transparente les avantages d’avoir un box chez eux, mais aussi l’impact réel que ce type de service peut avoir dans le contexte actuel. J’ai particulièrement apprécié cette approche humaine et réfléchie, qui donne du sens à leur accompagnement.

Les informations fournies étaient limpides, le service irréprochable, et le professionnalisme au rendez-vous. C’est rare de rencontrer une équipe aussi engagée et bienveillante.

Je recommande vivement Shurgard à toute personne à la recherche d’une solution de stockage fiable, avec un vrai sens du service client.

(Translated by Google)
I recently had an excellent experience with the Shurgard storage company, located at Gare de l'Est.

Upon arrival, I was greeted by Paul, a particularly friendly and attentive advisor who provided very clear explanations. His colleague was equally professional and pleasant. Together, they took the time to have an in-depth discussion with me, going far beyond simple sales information.

They explained to me, in a concrete and transparent way, the advantages of having a storage unit with them, as well as the real impact this type of service can have in the current climate. I particularly appreciated this thoughtful and personal approach, which gave meaning to their support.

The information provided was crystal clear, the service impeccable, and the professionalism evident. It's rare to encounter such a dedicated and caring team.

I highly recommend Shurgard to anyone looking for a reliable storage solution with a genuine commitment to customer service.

10/10 pour ce service. merci beaucoup !

(Translated by Google)
10/10 for this service. Thank you very much!

Échanges efficaces et très bon accueil de Paul. Merci!

(Translated by Google)
Efficient communication and a very warm welcome from Paul. Thank you!

très satisfait vraiment:esprit de service, efficacité,reactivité;
Paul tu fais bien ce que tu as à faire!!Merci

(Translated by Google)
Very satisfied indeed: excellent service, efficiency, and responsiveness;
Paul, you do what you have to do well!! Thank you

Quelle Efficacité !
Arnaud a été super avec nous.
Outre la promotion du 1er mois, le process est efficace et rapide, les box super sécurisés et tout neuf !
On cherchait une solution de transition pour 2-3 mois pas cher et disponible immédiatement, on a été conquis avant notre déménagement.

Un grand merci à Aranud pour toutes les explications par téléphone qui m’ont rassuré. Je suis venue signer en agence dans l’après midi !
Merci encore

(Translated by Google)
What efficiency!

Arnaud was fantastic with us.

Besides the first-month discount, the process was efficient and quick, the storage units were super secure and brand new!
We were looking for an affordable, immediate, and temporary solution for 2-3 months, and we were thrilled before our move.

A huge thank you to Arnaud for all the explanations over the phone, which were very reassuring. I came to the agency to sign the contract that afternoon!
Thanks again!

Accueil sympathique et professionnel pour prise d’informations, de Paul et Arnaud.

(Translated by Google)
Friendly and professional welcome for information gathering, from Paul and Arnaud.

Excellent accueil. Merci à Arnaud.

(Translated by Google)
Excellent welcome. Thank you to Arnaud.

Super accueil et prise en charge par Paul.
Je recommande !

(Translated by Google)
Excellent welcome and service from Paul.

I highly recommend!

The best storage solution, everything is simple and transparent. Special thanks to Paul

Très bons échanges avec Paul ! Merci pour son aide et son suivi.

(Translated by Google)
Excellent communication with Paul! Thank you for his help and follow-up.

Merci à Paul et Alex pour leurs accueil ainsi que leurs professionnalisme à toutes épreuves

(Translated by Google)
Thank you to Paul and Alex for their warm welcome and unwavering professionalism.

Alex et Paul ont été top. Merci !

(Translated by Google)
Alex and Paul were great. Thank you!

I had a great experience opening our storage unit this week.
Alex in particular was extremely helpful. It took no time at all. Brilliant service!

Merci Loris pour votre écoute et pour votre professionnalisme

(Translated by Google)
Thank you Loris for listening and for your professionalism.

Merci à Loris pour sa sympathie, son professionnalisme et son efficacité.

(Translated by Google)
Thank you to Loris for his friendliness, professionalism and efficiency.

Merci Alex pour cet accueil. Presentation claire. Je recommande en 6etoiles.

(Translated by Google)
Thank you Alex for the warm welcome. Clear presentation. I give it 6 stars.

Very clean and modern facilities. Feels perfectly safe. Very smooth process. I received very clear and kind step-by-step guidance on the phone from Paul, and on site with Alex and Paul.

Support de l'équipe (Paul et Alex) au top, disponible pour vous aider avec le sourire !

(Translated by Google)
The support from the team (Paul and Alex) is top-notch, always available to help with a smile!

j’ai ete bien recu par christelle , avec un accompagnement parfait pour mon box . je valide et je recommande le site shurgard de paris. ce site est propre et tres securise . merci

(Translated by Google)
I received excellent service from Christelle, who provided perfect support for my storage unit. I highly recommend the Shurgard website in Paris. The site is clean and very secure. Thank you.

Super accueil je suis satisfaite Loris a été très gentil et m’a très bien indiqué comment accéder à mon box avec l’application

(Translated by Google)
Excellent welcome, I'm very satisfied. Loris was very kind and explained very clearly how to access my storage unit with the app.

J’ai eu Olivier au téléphone qui a été à l’écoute, claire et organiser dans son approche. Ça fait plaisir d’avoir des personnes sympa et de bonne humeur au téléphone ! Très contente

(Translated by Google)
I spoke with Olivier on the phone, and he was attentive, clear, and organized in his approach. It's a pleasure to talk to such friendly and cheerful people on the phone! Very happy.

Très bonne expérience ! J’ai été accueilli par Paul qui su, par ses conseils et son professionnalisme, à me guider pour la location d’un box. Je recommande chaudement cette agence.

(Translated by Google)
Excellent experience! I was welcomed by Paul who, through his advice and professionalism, guided me through the process of renting a storage unit. I highly recommend this agency.

Très satisfaite !
Et même soulagée…
J’ai eu recours au garde-meubles du 96 rue des poissonniers 75018 paris. J’ai été agréablement surprise du service rendu. C’est clair, net et précis !
L’équipe est très efficace, surtout Sabrina, qui connaît très bien ces clients et a su me diriger et m’informer efficacement !

Parfait !

(Translated by Google)
Very satisfied!

And even relieved…
I used the storage unit at 96 rue des Poissonniers, 75018 Paris. I was pleasantly surprised by the service. It was clear, straightforward, and precise!

The team is very efficient, especially Sabrina, who knows her clients very well and was able to guide and inform me effectively!

Perfect!

Paul a répondu immédiatement à mes questions/concernes avec des solutions et suggestions

(Translated by Google)
Paul responded immediately to my questions/concerns with solutions and suggestions

Merci beaucoup à Paul pour son professionnalisme, sa gentillesse et son aide du traitement de mon dossier lors de ma venue cette semaine!

(Translated by Google)
Many thanks to Paul for his professionalism, kindness and help in processing my case during my visit this week!

Excellent place to store items. The service is super. Everything functions automatically so you can access your storage unit even when the office is closed. Great option in Paris to store the items that don’t fit in your flat

(Translated by Google) Perfect, very kind and attentive people, from the initial call to the reception. Thank you, Christelle.

(Original)
Perfeito, pessoas muito Getil, atenciosos, desde a ligação até a recepção. Obrigada christelle.

Service, sécurité, accueil. Une équipe compétente et efficace.
Merci à Shahineze, Paul et toute l'équipe qui ont toujours su répondre à mes questions et me conseiller.

(Translated by Google)
Service, security, and a warm welcome. A competent and efficient team.
Thank you to Shahineze, Paul, and the entire team who were always able to answer my questions and advise me.

J'ai eu location de connaître cette société de stockage présenté par Chaines, elle est très chaleureuse. 😊 Les boxes de stockages sont très propres et prix raisonnable. Je recommande fortement.

(Translated by Google)
I was pleased to learn about this storage company, recommended by Chaines; they are very welcoming. 😊 The storage units are very clean and reasonably priced. I highly recommend them.

La simplicité et la sécurité 👌🏼

Merci de l'accueil

(Translated by Google)
Simplicity and security 👌🏼

Thank you for the welcome.

J’avais besoin d’un box pour stocker mes affaires et tout a été fait très rapidement et efficacement, sans perte de temps ni complication. L’accueil a été irréprochable : les deux personnes présentes ont fait preuve d’un grand professionnalisme, ont parfaitement compris mon besoin et m’ont proposé une solution réellement adaptée.

Elles se sont montrées disponibles, claires dans leurs explications et d’une aide précieuse du début à la fin. Une expérience fluide, rassurante et très bien gérée. Je recommande Shurgard Paris Est sans la moindre hésitation.

(Translated by Google)
I needed a storage unit for my belongings, and everything was handled very quickly and efficiently, without any wasted time or complications. The service was impeccable: the two people present demonstrated great professionalism, perfectly understood my needs, and offered me a truly tailored solution.

They were readily available, clear in their explanations, and invaluable from start to finish. A smooth, reassuring, and very well-managed experience. I recommend Shurgard Paris Est without hesitation.

Le personnel a été très attentionné et a traité le problème que j’ai rencontré de manière professionnelle. Je remercie tout particulièrement Paul pour son attention et son soutien tout au long du processus de résolution.

(Translated by Google)
The staff were very attentive and handled my issue professionally. I would especially like to thank Paul for his attention and support throughout the resolution process.

Super service , Monsieur Paul sympa, site très sécurisé et propre

(Translated by Google)
Excellent service, Mr. Paul was very friendly, and the site was very secure and clean.

Un grand merci à Paul pour son professionnalisme, sa patience, son écoute et sa réactivité ! Il a parfaitement su me conseiller et me guider !

(Translated by Google)
A huge thank you to Paul for his professionalism, patience, attentiveness, and responsiveness! He provided excellent advice and guidance!

Ok

Bonjour
Les 2 personnes sont adorable
Merci beaucoup pour l'accueil

(Translated by Google)
Hello
Both people are lovely
Thank you so much for the warm welcome

Très satisfait de mon expérience chez Shurgard. Locaux propre, sécurisés et faciles d'accès. Le personnel est accueillant, professionnel et toujours disponible. Je recommande sans hésiter !!!!

(Translated by Google)
Very satisfied with my experience at Shurgard. Clean, secure, and easily accessible premises. The staff are welcoming, professional, and always available. I highly recommend them!

I tried booking a storage via the website but got a little lost. But Paul helped me figure out the formalities and help us store goods safely. Thanks to him the entire process went very smoothly. Great service would highly recommend.

Paul a été très pro.

(Translated by Google)
Paul was very professional.

Je n’ai pas encore loué de box mais j’ai appelé pour des renseignements et Mélanie a été absolument super! Merci beaucoup pour votre aide.

(Translated by Google)
I haven't rented a storage unit yet, but I called for information and Mélanie was absolutely wonderful! Thank you so much for your help.

Suite a mon passage chez Shurgard dans le cadre d’un transfert, j’ai ete recu par christelle et Melanie. Service parfait, et le site est três securise. Je recommande

(Translated by Google)
Following my visit to Shurgard for a transfer, I was greeted by Christelle and Melanie. The service was perfect, and the site is very secure. I highly recommend them.

Un excellent service, rapide et précis. Merci à Paul, qui m’a aidé à trouver le box correspondant parfaitement à mes besoins.

(Translated by Google)
Excellent service, quick and precise. Thank you to Paul, who helped me find the storage unit that perfectly matched my needs.

Paul was super helpful and very professional.

We just left our stuff and Christelle and the other girl (sorry we didn't see her name) were super nice to us and helpful. They explained everything to us, tried to speak in english and walked us through any question, thank you!!

Accueil chaleureux et explications précises. Merci beaucoup Mélanie. C’était parfait.

(Translated by Google)
A warm welcome and clear explanations. Thank you so much, Mélanie. It was perfect.