CUSTOMER REVIEWS

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(4.8) based on 39630 reviews
Date
Platform
Rating
Feedback
Google
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Staff member was friendly and helpful. Storage complex is clean and big. Highly recommended.
Google
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Sarah was very helpful. Everything was explained and we found the information extremely easy to understand. Very clean and ideal for our purposes.
Google
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Google
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Garman Road Staff Dean and Adil were outstanding!
They were friendly, professional and genuinely attentive. On Friday 30th January, I was very stressful and from the moment I arrived they helped me through out my visit and setting up my account with extreme patience and compassion. They were super kind with me.
The whole facility was spotless and well organized and the units are secure and clean.
I had a fantastic experience. Thank you so much Dean and Adil for looking after me. You are Two Angels and you will always be in my heart and prayers.
Annabella Napolitano
Google
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Lovely, clean and new storage facility in North London. Staff, particularly Mena, was very helpful, considerate and provided me with really good options for what I needed.
Google
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I very happy staff.
Palak, Emma, Abbas
Google
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Efficient team and good storage, thanks
Google
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Good experience. Josh was very helpful. Thanks
Google
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Quick and easy, a no brainer to anyone looking for storage. Sarah’s customer service was perfect very friendly! Thank you from Ryan and Josh
Google
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I have had nothing but the best customer experience with the entire team!!!! They make sure you feel welcomed and the energy is unique and the experience I have had it's top tier service and they are all a genuine asset to the company.
Google
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Edward at Shurgard was super helpful! He took the time to go through everything with me and answered all of my questions about the storage unit clearly and patiently. The whole process felt easy and stress-free thanks to him. Really great customer service — highly recommend!
Google
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Cannot fault the service I have received from Terry and the team over at Shurgard. Very friendly and approachable, helpful and reassuring. Clean facilities. Thankyou
Google
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Mel, Dan and Lucy are always very helpful and polite. I can't thank them more.
Google
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Mandy was extremely helpful and accommodating to our requirements. Would highly recommend 🙂
Google
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Amy was brilliant and very factual about the unit process and explained everything to me in depth
Google
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Google
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Edward very helpful and provide all of information that we needed. He is polite guy and friendly
Google
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Mandy was great, very helpful and efficient
Google
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Karen helped us set up a unit today, she was very helpful and provided us with information and advice for the best sale price, making use of their promotion. Karen showed us unit sizes in person so we could see what size we needed.
Google
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The place was amazing. Terry and Amanda were extremely helpful, and the facilities were clean and tidy. Highly recommend.
Google
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Thanks Edward for no professional and attentive service in solving my issue today many thanks
Google
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Google
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Very helpful and courteous staff as well as spotlessly clean and dry storage (which can’t be said of other facilities we looked at!)
Google
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Great friendly, customer services
Google
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Very helpful and great service from Dan nothing was a problem even changing locker thank u again
Google
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Semira & Catherine were very helpful with excellent attitude
Google
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Dan has been great thank you so much for helping would highly recommend
Google
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Mandy was extremely helpful throughout
my time at Shurguard until the last minute.
Anyone looking for Storage Solutions, I suggest Shurguard as the first option.

.
Google
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Fantastic experience here today lovely new building and really attentive staff especially Terry who's the manager he explained the process of storing with them which was easy to understand.
I will definitely be returning to store with them and take advantage of shurgards very competitive prices and would recommend to friends and family.
Google
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Brilliant efficient and super friendly service at the Kettering Shurguard storage. The place is spotless, onsite help until 6pm every day. Code entrance with an App. Even got a follow up call to check all is well from Wendy. I got a 75sqft unit and it is spacious with excellent height clearance for stacking. I was advised changing size of unit up or down in size doesn't incure any fees, so its perfect for long term storage for a business with changing needs.
Many thanks staff at Shurguard!
Google
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Dan and Mel were both Very helpful
Google
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Extremely helpful
Google
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Went to Shurguard Camden to register for my locker at Bloomsbury and Boris was incredibly friendly and helpful. Went through everything with me with no hassle. He's a great credit to your company
Google
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Thank you so much for helping store my parents stuff thank you Mel and Dan for being amazing and welcoming xx
Google
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Mel was lovely as I walked through the door felt very welcome
Google
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I received excellent service from Valter with full and clear details about the storage, location and conditions. All my questions were answered and the service was efficient and friendly.
Google
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Google
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I stored my home contents there for a year and really appreciated how clean, well lit and safe it felt. Staff were always cheerful, helpful and friendly and responded quickly when my removals team were issued with a parking ticket and are now in the process of waiving it 🤞
Google
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Excellent, professional, friendly service. Just book! So easy to visit during opening hours, very cost effective. Better than good service. 11/10 for excellent service. Richard and the team at Wokingham are amazing. Quick, easy and saved time and so cost effective. The best by far!
Google
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Mandy was super helpful and the check in went very smoothly.
Google
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I would really recommend Mandy, she was extremely helpful, with good advice
Google
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Zoran was very helpful in sorting out details as my ID had expired and helped me with the app also. Great customer services!
Google
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Very good service. I turned up looking to downgrade my storage. Edward was very helpful and showed me round what my new unit would be.
Google
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Thaj,is great with costumer assistance explained all the clause clearly . Very receptive.
Google
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Wendy was super helpful
Google
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Great team Mel and Lucy and Dan …
Google
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I have had an extremely good experience using this storage. The staff members I interacted with were very helpful and professional. I have to mention that Lucy is an amazing staff member.
#Broadstairs branch
Google
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Google
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Zoran was extremely helpful and made the whole process much easier.
Google
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Madalena was efficient, helpful, and an expert at every stage. I would always recommend her. Thanks Magda. Nadia was also very helpful when i first came in.

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