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See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS
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Google
I booked a unit at the Swindon branch to store household items while between houses.
The storage house is tidy, easy to navigate and well equipped with trolleys and lift access.
I had the pleasure of being in contact with David, Bryony and Clare on separate occasions (for a scoping visit, move in and administrative help respectively). All three were lovely, welcoming, professional and incredibly helpful. Each interaction went seamlessly and I was able to fulfil my intented purpose quite efficiently with their guidance. Couldn't ask for better than that
The storage house is tidy, easy to navigate and well equipped with trolleys and lift access.
I had the pleasure of being in contact with David, Bryony and Clare on separate occasions (for a scoping visit, move in and administrative help respectively). All three were lovely, welcoming, professional and incredibly helpful. Each interaction went seamlessly and I was able to fulfil my intented purpose quite efficiently with their guidance. Couldn't ask for better than that
Google
Very friendly staff, all of them were chatty and helpful whenever I had a question. Thanks to Farid, Chaice, and Georgia for being great employees, Shurgard should be proud of their dedicated staff.
Google
Google
Assistant Manager Bret , was a life saver very kind and understanding. Will recommend .
Google
Moving in was great. I’ve used them before and it was just as easy now as it was the last time. I also received a follow up call from Rachel to check in on how it went for me which was really nice. She was lovely and gave me some more information that I needed which was really helpful.
Google
Really good storage unit, Annette was also a great help.
Google
very good service from Rohan
Google
SHAN WAS AMAZING TODAY, EVEN THOUGH HE WAS BY HIMSELF DEALING WITH MULTIPLE CUSTOMERS, I STILL FELT HIS SERVICE WAS EXCELLENT AND HE DID NOT MAKE ME FEEL NEGLECTED. HAPPY WITH MY UNIT AND THE SITE LOOKS SAFE AND SECURE
Google
Shan was very helpful when i moved in. Really good service.
Google
Extremely helpful, thank you David, I had booked a unit to start on Monday 20th, but following the death of my mother and the immediate need to clear out her room, I needed the unit immediately on the 17th, visited the unit and spoke to David, who was extremely helpful and was able to get my contract amended to the earlier start date.
Google
i love it
Josh was great
Josh was great
Google
A bit of a confused start to the rental as we wanted a different unit from the one allocated, broke off partway through registration and was unsure of the opening times as various people I spoke to prior said different times.
One call and Bret sorted it all out quickly.
Thanks Bret! (",)
One call and Bret sorted it all out quickly.
Thanks Bret! (",)
Google
They store stuff
Google
We're were greeted by Aaron who was very professional and evidently helpful with setting up access. The premises was clean and well maintained. Highly recommend.
Google
Khalid really took his time to walk me through the building and explain the benefits and features of self-storage including the usage of app.
I ended up being a customer.
I ended up being a customer.
Google
Good customer service Mr Ashley his very professional, friendly and welcoming he provides me with all the information I needed,I will advise my friend and family to use your company.
Thank you for your service.
My regards
Likanga Francis Bomele.
Thank you for your service.
My regards
Likanga Francis Bomele.
Google
Kaz was brilliant help and very friendly!
Google
It was good experience. Very clean and spacious storages.
Google
Google
Quick and efficient service by Yousaf. Explained the paperwork in a orderly manner.
Google
Yousaf was brilliant!
Google
Great service from the ladies Rachel and Charley. Thank you
Google
Charley and Rachel are always so friendly. The store is always clean and tidy. Thank you shurgard for the units.
Google
Very friendly and informative very pleasant experience
Google
Super Amazing with best staff ever!!! Always smiling 😊
Google
Rohan and Patrice were great, excellent service all round and found the products I needed! Even helped me pack my boxes!
Google
Caroline was super helpful with my app. Very kind and patient
Google
Super friendly and efficient. 5 stars all round. Thanks Rachel 👌
Google
Good service and fair prices
Google
I came to Shurgard Warrington this morning to rent a storage unit. I was assisted by Matt who was incredibly informative & professional - he answered all questions I had (which was a lot!) all the while being personable & friendly. He was a great help during a difficult time.
Google
I was very pleased with Ray’s welcoming, he is really willing to help. Everything looks secure.
Google
Thanks for the help today. The staff are excellent and will always try to help. I had booked a storage unit for this weekend but had issues with my ID verification, I visited the office and within a few minutes I was verified on their system and had started to move my items into the unit. Highly recommended due to a fast and efficient service. Thanks again to Lara and Kieran
Google
Google
The whole team said hello when I walked in, can’t fault the service these guys give. This is the first time I’ve looked at storage and it will be the last, I won’t be go anywhere else from now on!
Google
Went in to view some storage I had to book an appointment to do this which was a bit inconvenient but I'll be using this company going forward
Google
Great service. Awesome team Alex made a stressful situation a lot easier
Google
I had an excellent experience at Shurgard Kensington, thanks to Ray. He was incredibly helpful, friendly, and professional throughout my visit. He took the time to answer all of my questions, explained everything clearly, and made the whole process easy and stress-free.
It’s rare to come across such outstanding customer service, and Ray is a real credit to the Shurgard Kensington team. Thank you for all your help—I would highly recommend this facility to anyone looking for secure storage and great customer service.
It’s rare to come across such outstanding customer service, and Ray is a real credit to the Shurgard Kensington team. Thank you for all your help—I would highly recommend this facility to anyone looking for secure storage and great customer service.
Google
Thank you Shurgard at Ipswich. The service and organisation are fantastic. Storing our goods has been made so easy!
Google
Charley is always polite, helpful and a pleasure to deal with.
Google
Ashleigh was very helpful in helping me set up my storage unit and informative. Made the process very simple.
Google
Matt was very helpful and my contract now sorted .
Google
Great service! Hardly recommend!!!
Google
Google
Great service helped transfer our information over without any issues 😌
Google
Google
Rachel was very professional and helpful
Google
Lovely experience all thanks to Tim
Google
The EXPERIENCE from Daniel was top tier
Google
Scott was fantastic assisting today and Ibs was superb assisting yesterday! Great staff to make things less stressful
Google
