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See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS
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Google
Jay very helpful today when doing a transfer
Google
Excellent services. Rob has been great
Google
I called Shurgard because I couldn't open the shutter to my unit.
After speaking to him on the phone about the problem, he was along within minutes and managed to get the door open and discover the problem. He said he would speak to the maintenance team and get them to contact me to come and fix it. I am still waiting for that.
Chris was friendly, professional and very helpful.
Thank you,
Jill
After speaking to him on the phone about the problem, he was along within minutes and managed to get the door open and discover the problem. He said he would speak to the maintenance team and get them to contact me to come and fix it. I am still waiting for that.
Chris was friendly, professional and very helpful.
Thank you,
Jill
Google
Great customer service from Kerry and Wendy. Always helpful and lovely
Google
Google
Anthony very helpful
Google
Shams has been an excellent help during the process of us signing up and moving in
Google
Just taken a space at Shurgard and moved from Yellow Storage. Kev was really helpful in giving us the information we needed. Outstanding service and even 40% discount on 10 boxes. Thanks Kev, great service and really knowledgable. We we offered to be able to move into a bigger room for free which was fantastic.
Google
Great service from Anu, he is a star of hayes
Google
Very good
Google
Just moved in today and wow Omar is the great. Quick efficient and went the extra mile.
Google
Mark was really helpful in getting us into our Unit. Very efficient process from booking online, to friendly check in and clear instructions for use of the facility. I’m a repeat client of this location and highly recommended.
Google
Mark is a very helpful and polite team member. Thanks
Google
Manager Shan was very kind and found a suitable unit for a fair price. The site is clean and tidy, easy access with the app. Thank you Shan
Google
Came in to book a unit. Wendy helped set up and showed how the app worked. Couldn’t have been more helpful if she tried.
Definitely recommend.
Definitely recommend.
Google
Mark’s customer care service was fantastic and I appreciate all his assistance
Google
Thank you so much, Shams, for all your help sorting out the storage today - I really appreciate it. I’m glad to now be a new customer at Shurgard Chiswick!
Google
Automated booking process not smooth but staff at call centre were very helpful and fixed the booking quickly. Nancie at Tonbridge branch also could not have been more helpful with several issues. Would definitely use again.
Google
Google
Mark was extremely helpful when I visited the storage at woolwich
Google
Outstanding service from Terry showed me around this new state of the art business
Google
Terry was amazing and helpful
Google
Very smooth and easy process with Ian. Great service
Google
Iain has been great help
Google
Thx
Google
Mandy best costumer service
Google
Mandy
Google
SHAN HAS BEEN AMAZING TODAY. HAD A FEW PROBLEMS WITH MY APP AND HE MANAGED TO SORT THEM IN GOOD TIME. THANK YOU SHAN
Google
Worked well
Google
Super fast service, no waiting. The staff is also really helpful in finding the perfect locker for your needs.
Google
I had a great experience at Shurgard Self Storage Harrow. The customer service assistant, Emma, was absolutely brilliant. She provided all the information clearly from beginning to end, explained how to access the unit, showed me around, and guided me through the whole rental process. She also explained the timings and made everything very easy to understand. Ema was extremely helpful and professional throughout. Highly recommend!
Google
I have rented a storage unit today and was welcomed by Ahmed and Kev. They were very helpful with telling me all th3 information. I was shown to my Unit and the place was very clean and tidy. The team there are absolutely fantastic and made the whole process seamless. I dont nornally leave any reviews but thw team here earned a well deserved 5 stars. I will be returning next weekend and will make a.donation to their affiliated Charity. Thank you team
Google
Joshua was great today, gave me plenty of help and guidance, would recommend
Google
Google
Google
Caneron was super helpful when deciduny what unit we need. He gave us different optuins amd showed them to us. Very informative whej it came to pricing and insurance etc. Super friendly
Google
Mark customer service
He was professional well training for the job. Xx
He was professional well training for the job. Xx
Google
Mark, Very pleasant, very informative and helpful gentlemen, 👍
Google
Zoran is amazing and very helpfull.
Google
Google
Thankyou to Mike and Becca at Crayford Shurgard for all your help. Will definitely use shurgard again.
Google
I’m in and out of my unit multiple times of the week, met all the staff in this place and every single one of them is always in a great mood, great atmosphere and a positive ‘can do’ attitude. Always there to help if you need it. Very convenient. Thanks everyone
Google
Excellent experience. The Shurgard team at Chiswick were great. I turned up there 20 minutes before closing time and they quickly seamlessly got me sorted. Shams was especially helpful very professional really nice guy. Thoroughly recommend this branch.
Google
Google
Mark's customer service was brilliant
Google
Mandy is very kind person.I recommend the place is really nice and clean.
Google
Google
Google
Google
Ashley was amazing, setup the account and got us going!
