Our company
See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Warning: no datasource has been selected!
CUSTOMER REVIEWS
Platform
Feedback
Google
Friendly service. Very helpful staff.
Highly recommended.
Highly recommended.
Google
Brandon was very helpful and gave clear and useful advice.
Google
Sophie was really helpful in regards to a query I had today. Great staff! 👍
Google
Great and good place
Google
All really good service. Dan has been great. 5 stars.
Google
Great service and really friendly from Dan 100% recommended
Google
From signing up to moving in the process went very smoothly. As a newly built facility there are two, working, lifts. Very happy with introduction from Matt the manager.
Google
Richie was so helpful! Great service with a great price and short notice. Very much recommend :)
Google
Brilliant service helped me so much. Thank you Charlie and Rachel for such a quality service
Google
SHAN THE MANAGER HAS BEEN MOST HELPFUL TODAY. I NEEDED SOME STORAGE FOR MY BUSINESS AND SHAN ASSISTED ME AND FOUND ME THE BEST LOCATION AND DEAL. I AM VERY HAPPY WITH MY UNIT AND LIKE HOW YOU USE AN APP FOR ACCESS. SHAN WELL DONE
Google
Scott was very kind. Gave a lot of help. Loved it thanks
Google
Matt and Daniel there did well job and very helpful
Google
amazing and josh is so kind and respectful and helped us so much!
Google
Emma was brilliant and very experienced in giving guidance to the correct size of unit I required and equally nice
Google
Booked it with Scott who was amazing. Always friendly and accommodating. 10/10
Google
Rob has been so helpful and gave us lots of information when moving in
Google
Catherine was amazing
Really helpful and customer service was above and beyond
Really helpful and customer service was above and beyond
Google
Val and kaz where so helpful, asset to the company!
Google
Google
Pleasant and friendly and informative
Google
Emma was very helpful and very professional.
Google
Rob has been very helpful and provided very friendly service :)
Google
It was great experience. Fred was really helpful to us and went out of his way to support us.
Google
First time using a storage facility and Rachel was so helpful showing us all options and made everything really easy and straightforward. Thanks for all your time and great advice!
Google
Very good. Excellent job. Im so satisfied thanks Bret
Google
Thank you so much Bret for your excellent service today
Google
Ashley dud a great job sorting out my space.
Google
Rob has been a great help with my move in. Shout out to Rob.
Google
Hey that’s what I can say it’s perfect place to store your memories all safe! Great welcome and helped by Mr Fred! He is being very kind and professional at the same time to extend his help! Thanks
Google
Excellent service from Shurgard Self Storage. Scott was particularly helpful, professional and approachable, taking the time to explain everything clearly and making the whole process straightforward and efficient. The facility is clean, secure and well maintained. Very pleased with the overall experience and would certainly recommend.
Google
Kaz was very helpful and explained everything really well.
Google
I visited the store yesterday to check out the unit i ordered for my house move and was shown round and had everything explained by Amy who was extremely helpful! All the staff on site was really helpful and answered all my questions, will definitely be using this site in the future, there prices are also very competitive!
Google
Good overall process and clean and organised storage facilities. I booked online but did phone up customer phone line to clarify some points. The person I spoke to was helpful
and answered my questions clearly. Mandy at branch was very helpful throughout process, showing me round the facilities and explaining well where storage unit was and how locks worked and gave details of accessing storage and times etc. Mandy also answered clearly to any questions I had. All staff at facility were helpful. Thank you
and answered my questions clearly. Mandy at branch was very helpful throughout process, showing me round the facilities and explaining well where storage unit was and how locks worked and gave details of accessing storage and times etc. Mandy also answered clearly to any questions I had. All staff at facility were helpful. Thank you
Google
Very helpful, easy set up. Chelsea was polite and helpful during set up
Google
Google
Moved in to my unit today and a nice lady called Sophie was every helpful over the phone and explained the app to me.
Google
Fantastic service at Shurgard Self Storage. Prices are much lower than all the local competition and Sarah was so friendly and helpful today with all my queries even though she was juggling a number of customers. Happy to have chosen them to look after my belongings.
Google
Google
Google
Google
Sam was very helpful. She took the time to find what the problem was and fixed it promptly. Allround good experience.
Google
Google
I had a really good experience here. The service was excellent, and Brandon was very kind, polite, and helpful throughout. He made me feel welcome and was very professional. Overall, I’m very happy with the service and would definitely recommend it. Thank you, Brandon, for the great service!
Google
Met Mr Bret a gentle man who attended to me,he was so kind and took his time to explain things to me,answered all my questions making sure I understood them,he is such a kind gentle man always smiling while attending to customers. Happy I met him.
Google
Kaz was amazing
Google
Annette was extremely helpful, took time to show me my storage space and made it all seamless. Pleased ! Thanks Annette!
Google
I met Bret who welcomed me with a warm smile, he was kind, explained all i needed to know about payment and all before I signed any T&c,he encouraged me to read through.
Google
The lady at the desk was Very efficient, helpful, welcoming and reassuring. Definitely gave me confidence that my belongings will be safe and happy to do business with them and highly recommend
Google
nice lad ashley is, pretty smooth in here. needed the air con, been a stressful day at uni.
Google
Excellent customer service Dan was very thorough showing me around and going through all details with the unit im hiring highly recommend
