Our company
See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS
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Google
Google
Great, friendly staff, clean units.
Google
Josh was great very helpful and friendly
Google
Super easy to get set up. Yousaf on the front desk was friendly, smiley and helpful. Even early on Sunday morning.
Google
Second visit. Rachel was very helpful and everything went smoothly. Would not hesitate to recommend.
Google
Great storage. Clean and everything you’d want from a storage unit really!
Google
Annette was very helpful in helping us set up the account, and resolving issues promptly when we had an problem with the app.
Google
Great storage facility, Robbie has been very helpful in deciding which size I need and making sure that I’ll be able to access the door and lifts properly via the app.
Will be using this place in the near future again
Will be using this place in the near future again
Google
Google
Good storage
Google
Very handy storage and lovely staff
Google
lovely experience here, staffs are very helpful and the storages are clean and accessible. Especially thanks to Ryan for helping with contract issues 😊👍
Google
Alex is a very helpful and explained all the steps in accessing our storage very nice person
Google
Very nice staff. Quick to set up of the app, also very helpful with everything you need! Recomand 100%.
Google
Patrice was very supportive and helpful
Google
Great place to store your things. Reasonable pricing, clean and organised and lovely staff. Definitely recommend!
Google
Super 1st Class Service. Jonathan is so helpful, you'll go a long way to find a nicer man! 5 Star Service 🙂
Google
Very helpful customer service from Scott
Google
WE have used Shurgard in the past and found the service to be excellent and the units clean and tidy. So when we needed another unit recently Shurgard was the place to go to. On this occassion we meet Emma who greeted us with a warm and friendly welcome whenever we were at Shurgard. Emma is very efficient helpful and friendly a real asset to the company. The prices for the units are very reasonable and would recommend using Shurgard
Google
Google
Robbie is very helpful in store, i have been a customer for a while!
Google
Great service, really helpful support over the phone.
Google
Great customer service excellent service thank you Scott for today help with the process
Google
⭐⭐⭐⭐⭐
Fantastic service from Shurgard, especially Gareth, who was incredibly helpful from start to finish. He made the whole process of arranging our storage so easy and stress-free. Gareth was friendly, professional and really took the time to explain everything and make sure we had exactly what we needed.
It’s refreshing to receive such great customer service. Gareth is a real credit to Shurgard and we wouldn’t hesitate to recommend them. Thank you, Gareth! 👏
Fantastic service from Shurgard, especially Gareth, who was incredibly helpful from start to finish. He made the whole process of arranging our storage so easy and stress-free. Gareth was friendly, professional and really took the time to explain everything and make sure we had exactly what we needed.
It’s refreshing to receive such great customer service. Gareth is a real credit to Shurgard and we wouldn’t hesitate to recommend them. Thank you, Gareth! 👏
Google
Sam has been very helpfull each and every time we have moved customers in & out thankyou
Google
Brilliant service! Got a great price for my unit and Samantha was super helpful helping me save some money on my unit.
Google
Highly recommend, Annete at the front desk was really welcoming and friendly. Helped me find the right size storage unit. Nice to have proper customer service
Google
Great clean storage unit facility.
The manager was really lovely and very helpful.
Wonderful and easy app to check in and out of the building.
Highly recommend!
The manager was really lovely and very helpful.
Wonderful and easy app to check in and out of the building.
Highly recommend!
Google
Amazing service and they make everything so easy to do
Google
Great service and very helpful staff!
Google
Came in to arrange storage and Chelsea was extremely professional and helpful. Showed me various lockups and advised the best one for my needs.
Google
Very easy booking service (and amazing £1 deal!) Turned up today and was kindly assisted/shown around. Couldn't be happier.
Google
Google
Friendly helpful staff made a huge difference to moving our contents into storage
Google
Great service by Yaw, I highly recommend
Google
From start to finish very helpful, good communication. I dealt with three different ladies and the level of service was excellent throughout. I would recommend and will definitely use again if storage required. Thank you.
Google
Rachel has been very helpful in sorting out storage and made the process very easy
Google
Very happy with politeness and service.
Google
Annette is a brilliant store manager. So kind and so lovely
Google
The staff are very helpful and knowledgeable. Units are clean, and easy access.
Google
I had such a great experience at Shurgard Crawley, thanks especially to Matt. He was incredibly welcoming, friendly and professional, and went above and beyond to make sure everything was explained clearly and that we were completely happy. Nothing felt like too much trouble, and his genuine approach made the whole experience so easy and pleasant.
Excellent customer service and a real credit to Shurgard. Thank you, Matt! Highly recommend. 😊🌟🌟🌟🌟🌟
Excellent customer service and a real credit to Shurgard. Thank you, Matt! Highly recommend. 😊🌟🌟🌟🌟🌟
Google
Annette was very helpful
Google
Customer service was excellent and storage unit exchange went without any problems.
Google
Lewis has been really kind and helpful. A true asset for the Shugard!
Google
Very clear and effective process from start to finish. Gareth at the front desk was friendly, showed me round & explained everything perfectly. Very helpful! I used to use Safestore, who were great, but this experience has been even better and for a reaaonable prrice too 💪🏽 Best one in Croydon by far.
Google
Opened up a larger unit today transferring my belongings from a smaller unit.
Kayla and Macks on reception were absolutely brilliant, made the whole process hassle free and created a very friendly environment.
I was here a month ago hiring the smaller unit and the reception and help from both of them was top tier.
Well done and thank you for all your help and assistance.
Andy Knowles
Kayla and Macks on reception were absolutely brilliant, made the whole process hassle free and created a very friendly environment.
I was here a month ago hiring the smaller unit and the reception and help from both of them was top tier.
Well done and thank you for all your help and assistance.
Andy Knowles
Google
We’ve had a great experience with Shurgard while storing belongings during a house move.
Chris was brilliant when we first visited to make enquiries. He took the time to explain everything clearly and showed us around the available units and helping us to work out what size we might need, making the whole process feel straightforward and reassuring.
When we returned, Chris wasn’t there, but Shanice was absolutely amazing. She showed us the units currently available, answered all our questions and got everything booked for us there and then.
Both were friendly, helpful and genuinely lovely to deal with. Moving house is stressful enough, so having such helpful people make this part of the process so easy was really appreciated. Thank you Chris and Shanice!
Chris was brilliant when we first visited to make enquiries. He took the time to explain everything clearly and showed us around the available units and helping us to work out what size we might need, making the whole process feel straightforward and reassuring.
When we returned, Chris wasn’t there, but Shanice was absolutely amazing. She showed us the units currently available, answered all our questions and got everything booked for us there and then.
Both were friendly, helpful and genuinely lovely to deal with. Moving house is stressful enough, so having such helpful people make this part of the process so easy was really appreciated. Thank you Chris and Shanice!
Google
Ver good service and well kept clean and tidy facility.
Very helpful friendly staff 👍
Very helpful friendly staff 👍
Google
Good service
Google
Very friendly staff . Brilliant container storage , perfect for me . Nice and secure with easy access .very happy .
