Our company
See what customers say about Shurgard
Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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CUSTOMER REVIEWS
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Google
Mandy helped us choose the best option for our needs, showed us around the site and explained everything to us. We managed to get access in our app and into our storage unit right away.
Google
Great size units
Very helpful staff
Easily accessible
Very secure
Would highly recommend
Very helpful staff
Easily accessible
Very secure
Would highly recommend
Google
I used this facility yesterday and was very impressed with the service I received. The staff were very helpful and accommodating and I managed to store all my things using the trolleys provided. I would definitely recommend this storage facility and would use this facility again in the future without hesitation.
Google
I had Andrea look after me and do my contract and she was wonderful. My dad has just died and need the storage unit for a while and really helped emotionally and professionally. So thank you Andrea:)
Google
Mandy was super helpful!
Google
JAMES thanks so much for your support! Everything is fine!
Google
First time viewing this storage space as I Googled on line and decided to view, I didn't decided to view anywhere else as I was quite satisfied.
I met Adil who showed me around and I couldn't be more satisfied, he was lovly and with good customer service.
I met Adil who showed me around and I couldn't be more satisfied, he was lovly and with good customer service.
Google
Amazing service with a very professional attentative young lady Andrea thank you so much !
Google
Great Team at Shurgard Kentish Town. My circumstances keep changing and I had to extend my storage on multiple times. Mo, Brandon, Annette & Darren were all very accommodating and made it so easy and yes I would definitely use Shurgard Kentish Town again.
Google
It’s in a good location. The units were very clean and well maintained. Staff, in particular Gareth was very diligent and took time and care to explain the set up and procedures. Gareth has excellent customer service skills.
Google
good service
Google
Google
Google
Great advice today - thanks Kieran
Google
Google
Josh has been great and wonderful! Called us before hand and showed us the storage facilities! Thank you a great staff member for Shurguard l!
Google
Nadia was super fine in showing us building and all explain very well.thx Nadia good job
Google
Nadir was very helpful showing us things here.high customer service
Google
Greeted in reception, very friendly and helpful
Google
Great service from Ryan, helpful, quick, and friendly!
Google
Ryan was super great! Very helpful and made the check in simple :)
Google
Very efficient service when making a delivery to the storage facility
Google
Rob was tip top!
Google
Excellent and efficient service with good value for money
Google
Mandy Shan & magda such lovely people helped me massively at reception can’t thank them enough
Google
Had a great experience visiting the Riverside branch. Lesley was more than helpful and explained everything in detail that I needed to know. Happy to deal with Shurgard going forward.
Google
Thanks for a wonderful service. Rob was so informative and welcoming. Really reassuring when you are in the midst of a move. Thank you
Google
Rob was great with my move in very friendly, quick and efficient and knowledgeable.
Google
Excellent service from Keri-Ann. Even agreed to taking the unit a week earlier. She is very good.
Google
Good deal helpful quick to sort out
Google
Customer Services call regarding my account with Nikki. She really listened and provided amazing advice. Thank you
Google
Really helpful staff both on line & in the Wokingham depot. Easy to access the unit. Very efficient.
Google
Thankyou Gina you was a great help with us as we had a problem with the lock and she helped us I’m very pleased with the service she provided , I would recommend this storage company to anyone that needs to store anything
Google
Really helpful team, Chaice got us set up in no time at all.
Had the storage unit within 20 mins and moved stuff in that evening!
Great job!
Had the storage unit within 20 mins and moved stuff in that evening!
Great job!
Google
Amazing Keri-ann
Google
Faultless transaction, the female Shurgard colleague was professional and informative from the outset. She explained the process calmly and with confidence, provided a tour of the facility, presented the available unit suitable for my needs. Assisted with etc uploading of the App and made the whole process easy. I left with total confidence and when visiting teh following day to unload, everything worked exactly how she said it would. If yo need storage, this is the place, friendly, polite, super clean, great facilities - just how it should be
Google
Rob was great and very welcoming
Google
Good stuff. Really nice place.
Google
⭐ Outstanding Service from Reon at Shurgard Hatch End ⭐
Reon was exceptionally helpful and friendly every step of the way — an absolute standout in service and professionalism. He even stayed back after hours to support us, which speaks volumes about his dedication. Truly above and beyond!
Reon was exceptionally helpful and friendly every step of the way — an absolute standout in service and professionalism. He even stayed back after hours to support us, which speaks volumes about his dedication. Truly above and beyond!
Google
Amazing self storage with a great friendly and welcoming reception man. His name is Ray, and he made my day explaining everything I need to know about the storage. The storage have convenient access and near by the tube.
Thank you Ray for your kind help.
Regards
Emy
Thank you Ray for your kind help.
Regards
Emy
Google
The team are very friendly, great storage.
Google
The team at Luton are fantastic, really helpful in a stressful time
Google
The check in is super easy. Overall, a very organised storage facility with great customer support. Gave me all the information related to my unit right away!
Google
We would definitely recommend. Ceili-lea, Shanice and Chris are so helpful and friendly.
Google
Really great storage unit and easily accessible. Nadia was amazing, answering any questions I had and was super helpful. Very pleased and thankful for this experience
Google
Wayne and his staff were able to resolve the issues I had in a timely and respectful manner. I find that some companies stop trying once they know a customer is leaving but Wayne did his best so we would leave satisfied with their customer service.
Google
The service we have received has been excellent. Shanice, Chris and Ceili-lea have been amazing. We would definitely recommend to family and friends.
Google
Ray was lovely and really helped me get exactly what I wanted !
Google
Thank you for your thorough help Samira
Google
Great service from Leslie! He made everything seamless and easy! Thank you
