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Self-Storage at Shurgard City Airport

Shurgard City Airport customer reviews

5 Oriental Road London E16 2BZ
Self-Storage at Shurgard City Airport
020 70 38 31 53
Office: closed now
Access: open until 21.00

CUSTOMER REVIEWS

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(4.8) based on 1172 reviews
Date
Platform
Rating
Feedback
Google
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Keely was amazing. Very helpful. Had no worries explained everything well
Google
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The staff have always been helpful with any inquires I have, Keely in particular was very prompt with her responses and very kind and helpful :).
Google
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Lovely & professional customer service - Thanks Keely
Google
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It's a well organised storage. Staff polite and friendly
Google
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Great customer service from Charlie at City Airport went above and beyond to answer all my question and took her time to explain everything key details so I could understand with my learning difficulties
Google
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Keely was absolutely brilliant!
Efficient and really helpful at every stage of transfering units .
Google
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Charlie was very helpful throughout out the process of us moving our stand into storage. She helped make the process efficient and painless which was greatly appreciated.
Google
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Charlie has been incredibly helpful, she solved my issues accessing the building, explained how to access the storage unit, and helped me with questions on the insurance. Thanks Charlie for being so nice and helpful!
Google
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Great staff great help really good prices and storage privacy
Charlie keenley Alex all helpful
Google
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Charlie was brilliant and helped me with everything i need
Google
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Kelley and Charlie were fantastic. Quick and easy service. Five stars !
Google
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Keely realy helped out with last min booking and turned my mistake into a win. Everything else fine - but Keely realy helped and would recommend thanks to!
Google
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Google
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Great customer service from the young lady in store Charlie I would totally recommend to anyone looking for storage to go and als for charlie
Google
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Charlie was very helpful with my query and is a great asset to shurgard she goes above and beyond for all customers
Google
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Google
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Excellent service from Keleigh.She’s welcoming and patient taking you through the steps. Thank you
Google
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Google
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If I could give 10 stars I would the young lady Charlie that works in shurgard went above and beyond for me and my mum and I cant recommend the storage more.She built a great relationship with us though out the tour of the building explaining everything in great detail and question we had she answered .Charlie keeping doing what you are doing and I'm sure you will achieve hight
Google
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Thank you very much from the booking to paying and to Mark and Killy
Google
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Great customer service! Quick to respond! My account was opened in minutes! Smooth! No headaches ! Thanks Mark!
Google
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Mark and Keely were really helpful showing us around and telling us how everything works. Very happy with the customer service i have received today from both staff members.
Google
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Come to move im today keely and mark was amazing , they walked me though what to do their customer service is outstanding. Could mot fault them. Defo will recommend thank you keely and mark
Google
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Charlie has been brilliant. She’s was so helpful and informative and very professional.
Google
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I came in with my dad to query about a unit, I wasn’t sure of which size we might need however speaking to Keely was very settling as she knew exactly what sizes to recommend and was extremely helpful. Her customer service was amazing, I felt very welcome and quickly at ease.
Google
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Popped in to enquire about storage being recommended by my brother and spoke with keely who was more than helpfull and was a pleasure to deal with sadly a rarity these days
Google
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I began renting a small unit here last week and the customer service from Keely and Charlie has been excellent from the start; they have always been available to help and nothing is too much trouble for them; they are very customer focused. Well done Keely and Charlie, I have been very impressed from the get-go!
Google
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Mark was very helpful very professional and great advice on my storage needs
Google
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Came to shurgard city airport to inquire about a 100sq foot unit as I am moving an need extra space I was greeted by a guy called mark who helped from find the right space for an affordable price an also showed me the merchandise they have there I will definitely be going back
Google
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I popped into your unit at City Airport a couple of days ago as needed to get a quote for a storage unit. I was greeted and welcomed by a lovely guy named Mark.
He answered all my questioned, put my mind at rest knowing how secure the whole unit is. Will be coming back in a couple of weeks to book a unit.
Google
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Brilliant customer service. Visited here recently as we are looking for a place to store whilst moving, was met by Mark who was very welcoming. He showed us around, was very knowledgeable and helpful. The place was exceptionally clean and great price. Will definitely be using this company.
Google
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I visited the store today to enquire about storage as I'm downsizing my home soon and need to store some items for a short while. I was greeted with a friendly face and instantly felt welcome. Keely was very helpful explaining all the unit sizes and advising what would be best for me with the items I have to store. It was a pleasure to deal with her such lovely customer service.
Google
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I popped into thr city store today to ask for prices on a storage unit the staff member mark was helpful knew what storage size I needed an the price service with a smile he made me feel at ease I will definitely coming back to city to store with them thanks mark your customer service skill was on point.
Google
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Google
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Had a slight issue with Google Maps sending me to the wrong once I was in reception, charlie could not be more helpful she provided me with a full tour of the building and was extremely detailed on how to store my items once inside the unit .
Google
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Marks customer support was great and really helpful will be thinking on getting a storage locker as soon as I can
Google
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Mark's customer service was brilliant and he was really helpful.
⭐️⭐️⭐️⭐️Highly recommended ⭐️⭐️⭐️⭐️⭐️
Google
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Absolutely brilliant service
Mark was very helpful and nothing was to much trouble very professional
Google
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Very helpful staff, Keely showed us around and everything really well. Love the fact that you can unlock the main gate and elevator door via an app
Google
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I got a unit from City Airport about a month ago. After a few teething problems it was quickly rectified by keely archer. She was so professional and helpful. If all companies had someone like keely then I would be a lot happier dealing with them. Extremely happy with your services
Google
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Fantastic services
Google
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Charlie and keely gave a+++ service and went above and beyond to help me
Google
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Very happy they help me the issue that I had I was pleased happy with them
Google
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Mark was extremely helpful and professional and polite and very courteous.
Google
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Google
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Brilliant service, friendly and very helpful staff. Quick and easy set up
Google
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Thanks Charlie at City Airport for being super helpful , knowledgeable and patiently getting me set up when the app wouldn’t work. Nothing quite like service with a smile first thing in the morning!😀
Google
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Mark has been great checking me in and taking me through the whole process. Thank you Shurgard
Google
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Charlie was very helpful checking us in and helping us find the best unit available. Great service!
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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