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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Please enter a postcode or location

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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  3. Shurgard's customer reviews

Customer reviews

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(4.8) based on 29945 reviews
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Platform
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Feedback
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(Translated by Google) I was helped by Patrick excellent service, very satisfied

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Ik ben geholpen door Patrick uitstekende service, zeer tevreden
Google
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(Translated by Google) Tamas helped me out beyond belief

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Tamas hielp me buiten gewoon top
Google
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(Translated by Google) Great staff! I accidentally left some stuff in the entrance hall. I contacted Seyyed and he immediately secured it and helped me pick it up. Very customer-friendly attitude, also during the email and the communication around it.

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Fijn personeel! Ik had per ongeluk wat spullen laten liggen in de toegangshal. Heb contact gehad met Seyyed en die heeft het meteen veilig gesteld en geholpen met ophalen. Heel klantvriendelijke instelling, ook tijdens het mailen en de communicatie er omheen.
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(Translated by Google) Great service! Signed up online this morning, contacted Marco by phone, because they are not present on Sundays and quickly arranged. Good explanation and a tour before everything works. Absolutely great! From now on I can just put my stuff in the box. Friendly staff.

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Geweldige service! Vanmorgen online aangemeld, nog telefonisch benaderd door Marco, omdat zij op zondag niet aanwezig zijn en snel geregeld. Goede uitleg en een rondleiding gekregen voor alles werkt. Helemaal top! Vanaf nu lekker mijn spullen in de box zetten. Vriendelijk personeel.
Google
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(Translated by Google) For me the first time that I use a storage. Telephone contact was good, clear explanation. The emails sent before the start of the rental period were clear and concise. Shortly after the start of the rental period I received a phone call asking if everything was to my liking and if there were any ambiguities (there were none). Finally, I was told that I can always upgrade or downgrade free of charge if the storage would turn out to be too big or too small. For now I can only say that I am very satisfied.

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Voor mij de eerste keer dat ik gebruik maak van een opslag. Telefonisch contact was goed, duidelijke uitleg. De toegestuurde mails voor aanvang huurperiode waren helder en duidelijk. Kort na de start van de huurperiode kreeg ik een telefoontje met de vraag of alles naar wens was en of er nog evetuele onduidelijkheden waren (die waren er niet). Tot slot werd mij verteld dat ik altijd kosteloos kan upgraden of downgraden als de opslag te groot of te klein zou blijken te zijn. Ik kan voor nu niets anders zeggen dan dat ik zeer tevreden ben.
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Fantastic staff! Sebastiao helped me so much and resolved everything that I needed fast. Highly recommend
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(Translated by Google) Thanks to Barbara and Noor! I was able to get a good unit, good service and nice employees!!

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Door Barbara en Noor! Heb ik een goeie unit kunnen bemachtigen goeie service en aardige werknemers!!
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(Translated by Google) Great help from Melike

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Prima geholpen door Melike
Google
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(Translated by Google) Well helped by Melike. Very neat and clean building. Definitely recommended.

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Goed geholpen door Melike. Zeer nette schone pand. Zeker een aanrader.
Google
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(Translated by Google) Excellent storage with ample storage and luggage trolleys

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Prima opslag met ruime opslag en bagage trolley's
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(Translated by Google) Melike helped us well and gave us a good tour.

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Melike heeft ons goed geholpen en een goede rondleiding gegeven.
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(Translated by Google) Great help from Jeffrey and the other colleagues! Clear help and great service

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Fijn geholpen door Jeffrey en de andere collega's! Duidelijke hulp en fijne service
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(Translated by Google) Great price and good parking. Everything easily accessible with the Shurgard app.

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Prima prijs en goede parkeergelegenheid. Alles makkelijk bereikbaar met de Shurgard app.
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Luke and Sebastian were amazing. Thank you so much. Very knowledgeable and professional.
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(Translated by Google) Helped by Cynthia, really a topper and recommended. Very nice help, clear and neat. Beautiful space..

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Geholpen door Cynthia, echt een topper en aanrader. Heel fijn geholpen, duidelijk en netjes. Mooie ruimte..
Google
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(Translated by Google) Very well helped by Luis Bahjo top team

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Heel goed geholpen door Luis Bahjo top team
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(Translated by Google) Very clear and friendly assistants.

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Heel erg duidelijk en vriendelijk assistenten.
Google
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John was extremely kind and helpful in showing me around the unit. He was very knowledgeable and answered all of my questions thoroughly. He is the man to see if you need a storage unit. Highly recommended!!
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(Translated by Google) Well helped dheeraj and aarti

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Goed geholpen dheeraj en aarti
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(Translated by Google) Well helped by Dheeraj

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Goed geholpen door Dheeraj
Google
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(Translated by Google) Very well helped! Good service👍🏼

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Heel fijn geholpen! Goede service👍🏼
Google
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(Translated by Google) Friendly, good service, patient

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Vriendelijk , goede service , geduldig
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(Translated by Google) Super pleasant hospitable honest and patient very pleasant experience good team Michel and colleague if only there were more companies with such good staff big thumbs up and keep it up gr chris and gerda

(Original)
Super prettig gastvrij eerlijk en geduldig hele prettige ervaring goed team Michel en collega waren er maar meer bedrijven met zo goed personeel dikke duim en ga zo door gr chris en gerda
Google
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(Translated by Google) Well helped by Dheeraj and Aarti, top people

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Goed geholpen door Dheeraj en Aarti top mensen
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(Translated by Google) Very nice lady Linda was helped quickly

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Heel aardig dame Linda snel werd geholpen
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(Translated by Google) very well helped by Aarti and Dheeraj, highly recommended to rent here.

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heel goed geholpen door Aarti en Dheeraj, echt een aanrader om hier te huren.
Google
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(Translated by Google) Toppers who do aarti and dheeraj

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Toppers die aarti en dheeraj
Google
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(Translated by Google) So far very pleasant experience at Shugard also friendly staff

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Tot nu toe erg aangename ervaring bij shugard tevens ook vriendelijk personeel
Google
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(Translated by Google) Great company and good service

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Fijn bedrijf en een goede service
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(Translated by Google) Very well helped by Seyyed with my question about storage

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Super goed geholpen door Seyyed met mijn vraag over de opslag
Google
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(Translated by Google) We were helped super well! In addition to the good service, you are helped with a smile and they think along with you. For us also close to home. And free parking in the area. Top arranged this!!

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We zijn super goed geholpen! Naast de goede service wordt je geholpen met een glimlach en denken ze met je mee. Voor ons ook nog dichtbij huis. En gratis parkeren in de omgeving. Top geregeld dit!!
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Wonderfull experience, at every step of the way the help of the staff was amazing, we changed lockers twice and everything was fixed by them they day of changing and very fast!!!
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(Translated by Google) Neatly helped by Joram and colleague. Clearly explained everything. Good neat location, easy to drive to.

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Netjes geholpen door Joram en collega. Duidelijk alles uitgelegd. Goede nette locatie, makkelijk aan te rijden.
Google
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(Translated by Google) Great help from the gentlemen John and Tonny! Thanks!!

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Geweldig geholpen door de heren John en Tonny! Bedankt!!
Google
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Suzanne, Sebastian and Luke helped me a lot! Great service
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(Translated by Google) I am very satisfied, well helped by John.

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Ik ben zeer tevreden,goed geholpen doorJohn.
Google
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Very tidy storage.
Clean.
Easy entrance with an app.
Not a lot of parking space, but never had sn issue.
If you have a high truck you will need to switch lifts.
Is expensive.
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(Translated by Google) Very friendly and quick help

(Original)
Zeer vriendelijk en snel geholpen
Google
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Thankyou Lotte! She was very patient and helpfull
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Sebastián was a great help moving from one storage to another.
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(Translated by Google) Great help again!!

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Geweldig weer geholpen!!
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(Translated by Google) While everyone was already full of praise for John (how does he do that?! Who is he??), we are full of praise for Esmeralda. We think it's great how she stands up next to the stream of compliments about John and helped us so sweetly and helpfully!

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Terwijl iedereen al vol lof was over John (hoe doet hij dat?! Wie is hij??), zijn wij vol lof over Esmeralda. Wij vinden het knap hoe zij overeind blijft naast de complimentenstroom over John en ons hartstikke lief en behulpzaam heeft geholpen!
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Good help fron Nico, speaks english and spanish
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(Translated by Google) Dheeraj was very friendly, helped us well and clearly.

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Dheeraj was heel vriendelijk, heeft ons goed en duidelijk geholpen.

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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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