CUSTOMER REVIEWS

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(5) based on 250 reviews
Date
Platform
Rating
Feedback
Google
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Eugene was so helpful, very cheery, explained everything extremely clearly, I hope I see her every visit!!
Google
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I’ve had an entirely positive experience to date - very friendly and efficient on-site staff (Zoltan) helped me to select the right unit and set up the app. The facility is very clean with easy parking and plenty of trolleys.
Google
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I did had a very pleased help and services from Zoran and really appreciate all the services from the storage. Thank you highly recommended 👍 👌 🙏
Google
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Staff are very helpful and friendly. Zoran made the experience very easy for since day 1. I would recommend if you want easy access to your storage without worrying about the security of the unit.
Google
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Google
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Really smooth experience with Shurgard. Easy to access with the app and trolleys available to move in and out. Zoran was very helpful!
Google
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Zoran helped me with the contract and the app, Fantastic service.
Google
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Every time I have come the staff have always been helpful and the area is super clean . I also have had the pleasure of. Meeting staff member Zoran who so nice and always so helpful. I've never had problems with the app when having to get inside it always works.
Thank you again 😊
Google
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From day one, the staff at Shurgard Storage have been extremely helpful and professional. A special thank you to Zoplan for making the check-out process so smooth and stress free. I have used another storage facility in the past where the staff were simly uncaring, but my experience here has been the complete opposite. I would not hesitate to recommend Shurgard Storage to anyone looking for reliable service and friendly support.
Google
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I thought Eugene was very helpful this morning after having not uploading my ID in order for my deposit for storage can be processed - she looked into my file and was sympathetic to the difficulties with my phone and the fact when I booked it was actually in hospital. Given this she informed me of what to do if I want to rebook it online again or to visit the depot. However, she assured me that she would call the depot ahead to inform them of my issues. Given today transport strikes in London it was one less thing I had to worry about
Google
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After losing my nan, I was looking for a safe place to store some of her most important belongings. Eugene was incredibly kind and supportive, guiding my mum and me through the entire process with care and compassion. Her help made a very difficult time just that little bit easier, and we're truly grateful.
Google
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Eugene very helpful with locker change. Would store again..
Google
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Definitely recommend
Eugene helped us to find the correct size unit we needed and she was very helpful.
Google
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Visited the Shurgard self storage in Bedford today. Eugene was very helpful with guiding me around the facility as well as explaining the costs.
Google
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Zoran was very helpful! Thanks for the great assistance.
Google
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Zoran was super helpful, and the business has definitely improved since lastl
Google
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Zoran and Eugene on the front desk extremely helpful with finalising details. Unit was clean and tidy and access was simple through the app.
Google
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Eugene has been amazing! Great service
Google
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Excellent, efficient and friendly service
Google
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I had a great experience and Eugene s extremely helpful
Google
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Very helpful.solved my issue
Google
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Google
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Eugene was absolutely lovely, very informative about next steps. My whole experience with this storage company has been first class. Charley on reception in Northampton was exceptionally good.
Google
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What a fantastic customer service lady. Extremely helpful and informative. This lady could teach others how a telephone query should be handled.
Thanks Eugene.
Google
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Eugene was amazing help very kind lady
Google
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Eugene was extremely helpful.
Google
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Eugene was amazing to work with! She made the entire self-storage process easy and stress-free. The facility was clean, secure, and well-maintained, and Eugene went out of her way to make sure I had the right unit for my needs. She was friendly, professional, and incredibly helpful from start to finish.
Google
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Zoran helped me with the move out, always helpful and smile
Google
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Eugene was super helpful and efficient. Made sure she gave us all the information we needed
Google
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Very easy to setup and they staff are super friendly and helpful
Google
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Fantastic service, easy to move in and the staff are wonderful. Especially Eugene, great communication and she helped sort out any issues I had as quickly and efficiently as possible :))
Google
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Amazing service, great prices, highly recommended. Thank you
Google
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Quick easy process. Easy self service access to the unit and good value for money. Good service.
Google
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Good experience. Eugene was very helpful
Google
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Brilliant experiance with Zoran! Really easy to talk with and super helpful!!
Google
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Lovely customer service Zoran
Really appreciate that
Google
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Amazing experience, great customer service
Google
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Zoran is very helpful and professional, The storage is very clean, I recommend this storage
Google
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Google
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Google
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Zoran is very helpful and profesional, storage very clean, easy access, I recommend the place
Google
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Eugene was very friendly and helpful with my questions and the overall service was great!
Google
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Small problem with online verification & after a brief phone call with Zoran at Shurgard all sorted out
Google
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Had a great experience at Shurgard. Clean, accessible facilities, great prices, lots of help from Zoran and Eugene. I will use the facilities again! Thank you!
Google
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Eugene and zoran were very helpful and made me feel extremely welcome
Google
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Staff are knowledgeable and friendly. Facilities are clean and in good order. Access is great
Google
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Zoran was very helpful and friendly
Google
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Eugene Langlais was very police and helped me solved an issue with my self-storage. Great customer service.
Google
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Very efficient, nice staff.
Google
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Mr Zoran is the most gentle person I ever met. Always happy to help customers in any questions.
Good job!