Language
Country
CUSTOMER REVIEWS
Platform
Feedback
Google
Ceili-Lea is brilliant at explaining the entire process, so thorough! Would recommend to friends and family
Google
Ceili was fantastic she was very helpful in making sure that we got the right unit for us very informative and very friendly would definitely use again
Google
Google
Great service by Ceili. Save a lot of
Thank you I will recommend this service again
Thank you I will recommend this service again
Google
This was my first time using Self Storage. Chyna greeted me with a lovely smile and made me immediately feel at ease. Her professional, yet personable approach ensured everything was clear and she was extremely helpful in her guidance on unlocking my units full potential to ensure a perfect fit.
Google
I've been to this place on multiple occasions over the years, to collect Cargo for my clients, who live in Jamaica, and they use this storage place all the time... my clients must be happy with them. I've always been in and out as quickly as possible... staff seems friendly
Google
Chyna was lovely and gold star welcome
Google
Chyna and Elizabeth were extremely helpful when changing storage units earlier today. She was professional and polite, I had no trouble with this process and all information was explained very clearly!
Google
I had a great experience with Shurgard, thanks to Eli’s excellent service. She was professional, friendly, and went the extra mile to help me find the right storage solution. Highly recommend Eli and Shurgard for reliable storage
Google
Incredibly helpful, sorting out the most appropriate and cost effective storage at short notice after our house completion didn't go through
Thank you very much
Thank you very much
Google
Brilliant place to store. Ceili-Lea and Chyna are a ensure to be greeted by when visiting the premises. Recommend highly. All so so helpful
Google
Best place
Google
Best customer service from staff and plenty of lockers to choose from
Google
I came in looking for Storage and Ceili-Lea and Chyna was amazing. Highly recommend.
Google
Elizabeth service was awesome
Google
Came in and Chyna was very helpful and warm welcoming and got me sorted very quickly with a storage unit
Google
Excellent service, neat units and offordable price. Chyna & Elizabeth at the reception were very kind & helpful and thanks for their great support! Definitely recommend!
Google
I am extremely happy with the services I have received here . Ceili has been amazing , very professional and helpful and great customer service and overall has made my experience here fantastic.
Google
Very happy friendly service
Google
Very happy with the service I received after speaking to Elizabeth. I think the young ladies name was China/Chyna that helped me and I was beyond thankful!
Google
Visited the branch to seek storage for in a few months. Was met with ceili chyna and Elizabeth they were all very helpful and a cheerful bunch. Would totally 100% recommend had an amazing experience!!
Google
Google
Nice place, the staff is very friendly, helpful and welcoming which makes the whole experience / process a lot better. I can only recommend LoknStore, if you're looking for storage units.
Google
Good storage for personal usage
Google
Chyna was amazing in assisting us with our new storage unit, made the process easy and simple. Elizabeth was a great help on her first day too. Definitely would recommend!
Google
Shyna was great and very helpful very good customer service. Definitely would recommend this place. 👍🏾👍🏾
Google
Staff very helpful Nic & Ceili & efficent.
Google
Good storage place.Easy parking.After having some issues with storage allocation the manager and Chyna was very helpful and fix the problem.I recommend Shurgard storage.
Google
The staff are so helpful and attentive. The place was very easy to find and navigate. I'm especially happy with Chyna for her explaining in detail the necessary things to know and what to expect from the company. The staff clearly make the place more welcoming with their smiles.
Google
Fantastic service. Henri from Shurgard was very helpful
Google
As an office tenant with Shurgard I am very pleased with our office and especially with the staff Ceili, Chyna, Hawa & Alex. Always very helpful and if we have any issues they deal with it straightaway 👍🏼
Google
Fantastic place , amazing staff , I was looking for storage and the staff were really helpful and found the most ideal storage for my needs. Very competitive prices. Highly recommend and special thanks to Kayleigh, Chyna, Hawa and Alex as they all went out of their way to make sure everythjng was stress free. If your looking for storage units LocknStore is the best place in Luton.
Google
I just want to say I was treated with the upmost respect by the young lady at the desk at the Luton Lok”n”store self storage her name was cali-lea what a very helpful person in every way so much so one of my sons has had to some of his furniture into store so I’ve told him about Lok”n”store and to see cali-lea. Which he has a storage unit there as from today and is very happy with the service. 🙏👍👍
Google
What a great professional service provided by friendly and knowledgeable staff in a well run facility. Both Alex and Ceili-Lea have been really helpful and their support has been very much appreciated!
Google
Excellent customer service when it was Lokn Store. Well kept storage units at affordable prices. Upon removing my things one of the staff Hawa was very helpful and friendly. Best in Luton!
Google
I don't normally leave reviews, but I had to leave a 5-star review for Ceili-Lea. She was exceptional. Brilliant customer service, friendly, and I would highly recommend her. Ceili-Lea was very helpful throughout the onboarding process and made it easy to join.
Google
Great services, friendly staff. I highly recommend it!
Google
I recently visited the Luton branch and thankfully dealt with a lovely young lady called Kayleigh, she was an absolute delight to deal with. Although I did give over false details to avoid further continuous calls, she made searching for storage seem effortless, when I do require storage I will 100% be heading to this branch
Google
Google
Nice central location with friendly staff.
Google
Staff very friendly and helpful
Google
Great service from June and Alex at the Luton Lok&Store. Lovely people with great customer service. Highly recommended.
Google
Best service till now , good price by Alex
Google
Great price
Google
Very happy with service. My belongings was well looked after and safe.Lovely staff and manager. Will definitely use again in the future
Google
Hawa met above And beyond. I left my key in the lock at my unit and she noticed it and pulled out the key and returned it to me on my next visit.
Google
June is very professional and Alex was just brilliant and confident at her job.
Google
The experience with Alex was a 5 star experience. Very pleasurable and nice woman. definitely will come back. Inshallah :)))
Google
Good central location.
Great service, the people helped me in every way they could
Great service, the people helped me in every way they could
Google
nothing but great service since I started renting from the Luton store. Staff are so friendly and always greet you with manners and are happy to help.
