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Self-Storage at Shurgard Luton

Shurgard Luton customer reviews

25 Brunswick Street Luton LU2 0HF (sat nav LU2 0HG)
Self-Storage at Shurgard Luton
0158 295 2880
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(4.7) based on 259 reviews
Date
Platform
Rating
Feedback
Google
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The team are very friendly, great storage.
Google
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The team at Luton are fantastic, really helpful in a stressful time
Google
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We would definitely recommend. Ceili-lea, Shanice and Chris are so helpful and friendly.
Google
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The service we have received has been excellent. Shanice, Chris and Ceili-lea have been amazing. We would definitely recommend to family and friends.
Google
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Shanice was really helpful on the phone and via emails
Google
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Chris was welcoming and set me up in a new unit.
Google
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Chris was great and took his time to look after me
Google
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Shanice
Google
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Fantastic staff especially Chris who is a star in his own right.
Google
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Google
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Google
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Lovely 5 star customer service
Thank to SHANICE
Google
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As my first time using storage facility, the service is fantastic! So easy to set up and use! Ceili and Shanice were so lovely and helpful!
Google
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Ceili-lea is Brilliant, great customer service !!
Google
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Google
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Google
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All the people at customer service are knowledgeable, information is clear, they'll go out of their way to find the best deal for you even if it means they lose out on up selling service is friendly at all times of day. Get your own insurance though it is cheaper.
Google
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Chris from Luton was great
Google
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Chris doing a good job
Google
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Good service, friendly stuff, reliable. Fantastic!
Google
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Amazing staff, really helpful with everything.
Had an amazing experience.
Google
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Google
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I was delighted with the service I received from Shanice very polite and professional she told me how she is fairly new and I must say she is a wonderful addition to the company, next time I come back I’m definitely going to Shanice ☺️
Google
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Very helpful staff .Shanice was very helpful and sorted out my situation. Thanks shanice I will be back
Google
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Chris and Cerile were very helpful to us at the office today.
Customer service at it's best.👌🏾
Thanks to the both of them.
Google
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Chris & Cerlie. Very helpful and polite.
Google
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Very affordable and maintained well
Thanks to ceili
Google
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Great service and amazing staff 🤗🤗
Google
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Great experience. Highly recommend
Google
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Very professional and helpful staff - always willing to go the extra mile. They made the whole process so easy!
Google
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Chris was really helpful answering all my questions and very friendly
Google
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Google
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Ceili-lea, was helpful and brilliant. Full of knowledge and couldn't do enough to help me. No pressure and honest advice. Many thanks 🙏
Google
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Highly recommend 5*
Thank you very much Chris 🙂
Google
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The storage was what we required and accessible with helpful staff on hand when required. Chris was helpful today
Google
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Great service from Chris. With thanks, Ian.
Google
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Chris helped us up size our storage, it was very straightforward and he was very helpful and cheerful.
Google
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I totally forgot the opening times for Saturday, got there well after 4pm, the gentleman on shift (Chris) was about to lock the front door. All I wanted was to pickup a chair from my unit and he let me in although it was outside the operating hours and he had finished work. I definitely delayed him for a few minutes but was very grateful for his help. Much appreciated 👍 5 star customer service
Google
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Chris.
Google
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Brilliant services from Chris, patient and full of knowledge! Thank you so much Chris!!!
Google
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I had a fantastic experience with Chris at Shurgard Storage in Luton. From the moment I arrived, he was friendly, professional, and extremely helpful. He took the time to explain all the options clearly and made the whole process smooth and stress-free. Chris’s customer service is top-notch – he was patient, knowledgeable, and went above and beyond to ensure everything was sorted quickly and efficiently.

Highly recommend both the facility and especially Chris for anyone needing storage solutions in the area!

From atlas
Google
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I would like to give a special thanks to Shanice for assisting me today with my account. Very educated in her role clear and such a bright face. Another 5 star staff member ⭐⭐⭐⭐⭐
Google
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Very helpful and I’m pleased with the assistance received. Thanks very much Chyna ✨✨✨✨.

I would like to also thank Shanice and Kayleigh for their assistance and clear explanation. They go above and beyond to make sure customer is well served. Cheers ✨💫✨💫✨💫
Google
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Great services from chris again.
Google
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Cris is Amazing - he knows and understand the customer and offers great prices and advise.
Google
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Ceili-Lea is brilliant at explaining the entire process, so thorough! Would recommend to friends and family
Google
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Ceili was fantastic she was very helpful in making sure that we got the right unit for us very informative and very friendly would definitely use again
Google
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Google
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Great service by Ceili. Save a lot of
Thank you I will recommend this service again
Google
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This was my first time using Self Storage. Chyna greeted me with a lovely smile and made me immediately feel at ease. Her professional, yet personable approach ensured everything was clear and she was extremely helpful in her guidance on unlocking my units full potential to ensure a perfect fit.
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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