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Google
Google
Went today to start using our storage that I had sorted out over the phone, Nikki helped me with understanding how much the storage I had was able to store and then gave me advice on what offers they had available and was able to upgrade the storage I originally had organised to have. Really helpful and very patient with my 2 children that were very hyper and excited
Google
Google
Friendly helpful staff, convenient hours and modern facilities.
Google
Nicking was very helpfull to me it's my first storage so good to have someone helpfull
Google
I've been with Shurgard for nearly a year now and from the off they have been very friendly, flexible and accommodating.
Looking at previous reviews and now my own I think the majority of us believe Nikki has been exceptional. When I phone about a query she immediately knows who it is. (That could be the bristolian accent) 😊 but more than likely knowing the customers on a more friendly bases. Moving my belongings into storage because of my housing situation hasnt been a nice task but it's made so much easier with this kind of service. I thank you all at Shurgard for being so kind, considerate and a genuine pleasure to work with. I look forward to when I pop in to move something to/or from my unit. Sincerely, thank you
Looking at previous reviews and now my own I think the majority of us believe Nikki has been exceptional. When I phone about a query she immediately knows who it is. (That could be the bristolian accent) 😊 but more than likely knowing the customers on a more friendly bases. Moving my belongings into storage because of my housing situation hasnt been a nice task but it's made so much easier with this kind of service. I thank you all at Shurgard for being so kind, considerate and a genuine pleasure to work with. I look forward to when I pop in to move something to/or from my unit. Sincerely, thank you
Google
Super friendly team, everyone I've delt with has been very helpful. I paid for a locker online and the next morning it was ready, can't complain at all.
Google
Great place for storage if you live near Longwell Green/Hanham/Staple Hill and surrounding areas.
Google
Spoke with Nikki at the Longwell Green branch. She was very helpful, showed me a couple of units and within about 15 minutes I was fully set up with one. Easy and efficient. Great service.
Google
Spoke to Nikki from Bristol re storage unit rental and she was very helpful and sorted all queries to high satisfaction
Google
We called the helpline number as we were having difficulty entering the correct code to open the entrance gate, we were greeted by a lovely woman named Nikki, who gave us the answers we needed and was polite while doing so. -5 stars to Nikki! She is a credit to the company and as the first human touch point for a new customer gave a really good first impression.
Google
Google
Great help from Nikki @ Longwell Green sorting out the app - service with a smile!! Thanks Nikki
Google
Wet welcoming. Great information.
Google
We came into the Bristol branch today and saw Nikki who was very friendly, welcoming and accommodating. She asked about what goods we needed to store and showed us two units to compare the sizes. She explained everything we needed to know and was very helpful. Would highly recommend.
Google
Thank you shurgard made it quick and easy for us to get the job done
Google
Nicki was great very helpful and had some great advice.
Google
Nikki was so lovely! Thank you for your help x
Google
Great service from Nikki. Thanks for your help.
Google
Amy & Co were extremely helpful with all aspects of the rental. The choice of units are great. Wouldn't hesitate to recommend.
Google
Very helpful. Fast. Thanks
Google
Paige in particular was very helpful and supportive and understood my situation so Thankyou 🙃
Google
Nikki has been very helpful
Google
Google
Highly recommend. Excellent service. Does what it says on the tin. Staff all very knowledgable and helpful. Thanks Nikki and team.
Google
Great facility, super helpful staff, never had any problems
Google
Nikki was very friendly, knowledgeable, helpful and welcoming!
Google
Customer service, particularly from Nicola who is superb is top from this place. Recommended!
Google
Amy is brilliant, an absolute pleasure and so easy to make all the arrangements
Google
Very helpful and friendly team, particularly Pete and Nikki. Clean and tidy space, plenty of parking, easy access.
Google
Nikki was helpful and friendly
Google
Very helpful staff and a very convenient process of getting set up and storing
Google
Nikki and the rest of the team have been helpful, prompt and efficient in operating their branch of Shurgard. there's nothing exciting about secure storage, but they made it as pleasant as possible- always a friendly greeting and a warm welcome.
Google
Nikki was really friendly and helpful each time l have been into the Shurgard office.
A welcoming member of staff 👍
A welcoming member of staff 👍
Google
I hired the 100 sq foot unit for my large shipment from overseas. The staff is very helpful, the first month promotion price of 1 pound is a huge bargain. They also have plenty of trollies available to move the stuff around. Highly recommended!!
Google
Google
Amy was fantastic! Very friendly, knowledgeable and helped me choose the right unit. A pleasure meeting
Google
Awesome staff Nikki was very helpful. Lovely and clean facility
Google
Fantastic company highly recommend them 😁😁
Google
Nikki was extremely helpful and very knowledgeable.
Google
Google
Fast, efficient and friendly service. Couldn't be easier.
Google
A friendly service and they were available to sort everything out despite it being a last minute arrangement.
Google
Friendly staff, helpfully fixed my accidental reserving of multiple units.
Google
Nikki was so helpful in helping us sort out what we needed! Nice, sturdy boxes! Wish they had bubble wrap though!
Google
This is the first time renting a storage unit. Needn't have worried , all the staff are extremely friendly, helpful and professional. Our thanks to Amy and Nikki
Google
Have been renting a storage unit at this branch for a while now and used it previously when it was Lok 'N' Store. The team, especially Nikki and Paige, are amazing. Customer service is second to none. Very informative about everything the company has to offer. Best options given to suit you as an individual. Nothing is too much trouble. Friendly, helpful and patient team. Nikki and Paige deserve a special shout out though for going above and beyond. Great service all round. Highly recommended.
Google
Very friendly staff, well maintained site. Great service
Google
Can’t comment much about the storage yet as I’ve not used it for long but the service from Nikki was really exceptional. Explained everything clearly and was generally just very friendly and helpful.
Google
Excellent service
Very friendly
Very professional
Very friendly
Very professional
