CUSTOMER REVIEWS
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Google
Nikki was really good, helpful and informative.
Google
Nikki was a fantastic help to me! Super articulate and patient.
Google
Called in today to check unit was ok for weekend removal.spoke to Nikki who was very polite and understanding at sorting out the app for me.nothing was too much trouble and it gave me great satisfaction on using Shurgard.would highly recommended.Thankyou Nikki.
Google
Google
Lots of parking and Nikki was very helpful!
Google
A really friendly and professional service, Nikki was really helpful and kind. It felt very secure and clean, toilets also came in handy at times! 😊 thank you!
Google
Walked in yesterday 6/2/26, staff members were lovely and friendly. The lady took me up to view a few different size options showing me the access procedures on the way. Overall a very pleasant experience 10/10 !
Google
Helpful staff, Nikki supported us to move units and set up the app.
Thanks for your help
Thanks for your help
Google
Nikki was amazing and so informative 🤩🤩
Google
Great onboarding and support when needing an extra unit quickly! Nicki is a great help!
Google
Very Helpful . Explained the process , gave options and made it all very simple
Google
Nikki was very helpful and professional and explained everything to me
Google
Very helpful
Thanks lot
Thanks lot
Google
Nikki was extremely helpful and knowledgeable, a pleasure to deal with
Google
Excellent customer service from Amy, who was thankfully able to answer all of my questions about my account t and unit and leave me completely informed of what I need to do to vacate my storage unit and deal with the lock for it.
Many thanks.
Paul I
Many thanks.
Paul I
Google
Nikki was a massive help talked us through the whole process and very understanding of our need thank you
Google
Nikki was great. Very nice person on the phone. Gave good advice and solved my query.
Google
We hired a storage unit when we were emptying a house and needed somewhere to store some furniture. The hiring process was easy. We could visit the unit whenever we wished during the day/evening, even when staff were not there. The unit was clean and dry. Access was easy to use. I would definitely use again.
Google
Fab service from Amy,nothing is too much trouble.
Easy access to the facility and to your own storage unit,with long opening hours. would defo use again and recommend to others👏👏👍
Easy access to the facility and to your own storage unit,with long opening hours. would defo use again and recommend to others👏👏👍
Google
Nikki was extremely helpful. Even though we were there just to gauge on storage sizes, she was happy to show us around and give us options for when we do decide.
Google
Google
Excellent team of people. No problems whatsoever. Charming professional everything worked.
Google
great place for your goods to be stored good prices secure and very friendly staff especially paige and nikki answered all my questions and walked me through everything i needed to know thanks guys
Google
Thank you to Nicky for your efficient and kind help today as I close my account with Shurgard. Storage with the company has been for several months but was a lifesaver as I downsize. Would recommend going forward.
Google
Nickie was very helpful. Thank you so much
Google
Received advice from Nikki re: Shurgard App and payment. She was very helpful, friendly and resolved the problem
Google
Nikki was very helpful and made the process for a first time mover seamless. She explained the process properly and I hardly had any questions. I 1000% would be storing with them whenever I have to again
Google
Amy and Paige have been amazingly helpful, much appreciated
Google
Amy was excellent. Professional. Explained everything clearly. Really polite and friendly. We were in, set up and out in a really quick time. Everything you could ask for in customer service
Google
Booked a new contract with Nikki. Excellent advice, explanation and support. Top rate service. Thanks.
Google
Nikki was friendly, knowledgeable and very helpful. She helped with all my queries and gave me some information that I didn't.
Google
Great service and help from Amy to choose the size of the unit we needed. Thank you!
Google
We used Shurgard at Longwell Green this year whilst we were in the process of selling our house. The staff were very helpful at all times both in-person and in responding very quickly to emails. Access to the building was very easy and a good range of opening hours. The storage is clean and bright. And their packing boxes are very reasonably priced if you need any !
Google
Nikki was absolutely fantastic. Nice and easy to get everything set up and she was so accommodating to our needs. 10/10 service.
Google
The staff were extremely helpful and assisted us even before normal office hours, which we really appreciated. Everyone was very friendly and professional. The site itself is very clean, tidy, and well-maintained. We will definitely use Shurgard again in the future and highly recommend them.
Google
Brilliant service, Nikki was very friendly.
Google
Very great place. Never had a problem. Very safe and secure
Google
Always had a pleasant experience with Shurgard Bristol . Dealing with Nikki and Amy has been a pleasure, thank you ☺️ 5 ⭐️
Google
Fab customer service from Nikki and Amy, very helpful and super friendly ☺️
Google
Nikki was super helpful and was exceptionally patient. She answered my questions quickly, professionally with a touch of humour
Google
I spoke to Nikki and she was able to answer my questions and gave me the information I required. Very helpful and polite.
Google
Fantastic experience this morning , Paige was super helpful and informative sorted out my storage unit very quickly and professionally top job Paige thanks again
Google
Phoned to make an enquiry about giving notice on my account. Spoke to Nikki who was very friendly, professional and helpful, giving detailed answers and advice. She was a pleasure to speak with.
Google
Google
Staff very helpful, especially Nikki who sorted my ID and showed me around. Nikki made sure I was aware of the terms and conditions so there were no surprises.
Easy access system, good location, all good highly recommend.
Easy access system, good location, all good highly recommend.
Google
Fantastic service. Nikki was really helpful and happy to help me!
Google
Many thanks to the Shurgard team at Longwell Green, Paige, Amy and Nikki. Had used you before, just used you again and would use you again in the future. The recent changes are great improvements including the access via app and extended opening hours.
Google
Google
We used a unit here for just over a year whilst clearing out part of our home. The facility is excellent and the staff friendly and helpful. The automated entry systems makes the coming and going super easy. Will definitely use again if the need arises.
Google
Lovely lady, Nikki provided me with all the information and guided me to the point of closing my storage space contract.
