CUSTOMER REVIEWS

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(4.9) based on 190 reviews
Date
Platform
Rating
Feedback
Google
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Really friendly staff, very accommodating. Highly recommend.
Google
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Friendly, easy and good prices.
Google
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Google
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Google
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This is the first time I have used a service like this. Billy from the beginning has made this a smooth and simple process. He explained everything to me with great clarity and nothing was to much trouble. Superb service 😊
Google
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"I recently used Shurgard Self-Storage for a few months while moving and was incredibly impressed with their clean, well-maintained facility and incredibly friendly staff, of Note was Billy Robinson, who was always helpful and readily available to answer any questions. The security measures gave me complete peace of mind knowing my belongings were safe, and the access hours were convenient for my schedule. Overall, a fantastic storage experience - I would definitely recommend them to anyone needing extra space!"
Google
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I've used these guys time and time again and always impressed with the service I received. Billy on the desk always happy to help with any issues. Will always recommend these guys
Google
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Google
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Billy was super helpful when trying to get our unit during a very stressful time. Gave us different units to look around and offered great advice! Very friendly and helpful throughout. Super easy to get into the unit as well. Plenty of trollies available at all times we’ve been here. Feel secure with our items here. Signing in and out is easy and everyone has been really friendly and approachable.
Google
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Great company! The Gloucester team are fantastic!
Google
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Went in to get prices and size info, was shown round by Billy, very helpfull
Google
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Great experience with this company in Gloucester. Manager Frank’s dedication to truly listening to and addressing concerns demonstrates that he and Shurguard value customers deeply. Thanks for going above and beyond.
Google
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Great storage facility in the heart of Gloucester. We turned up with lots of questions & not sure what we needed. We were warmly welcomed by Frank who patiently listened to our requirements & clearly explained the pricing structure, showed us lots of different size units & told us what we needed to do to secure a unit.
Thank you Frank for your kindness, patience & professionalism. You made a potentially stressful experience straightforward & seem less! Many thanks Ally
Google
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We had a great experience with the team at Shurgard Gloucester. They were really friendly and helpful and would recommend highly.
Google
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I needed a small unit at short notice. This place is excellent. Very clean, staff are great and prices reasonable.
It's purpose built, so you don't have to worry about the condition of your items left in there.
Google
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Great service from Gervais and his team, great location and easy access. Very secure and plenty of equipment available for large and heavy items. 5 Stars.
Google
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Google
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Very helpful staff, highly recommend.
Google
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Very pleased with service.all went well and was very easy.
Google
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Rented a unit at Loknstore Gloucester for about 8 weeks. Couldn't be more happy with the experience. Staff so friendly and helpful.
The whole process was so easy. Plenty of trollies to use. Lifts were so clean and Plenty of room for the trollies to fit in.
You can just come and go as you please, which was brilliant for me.
Would definitely recommend Lok'n Store.
Google
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Google
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I’ve used lok’nstore over the last 2+ years. Really good value + the staff have been helpful and friendly throughout. 🙂
Google
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Great service and excellent location. 5 stars.
Google
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Extra household items needed storage for 6 months. Seemless experience. Belongings safe in a nice locker. No troubles with checking in and out. Would definitely recommend.
Google
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Brilliant service from the whole team.
Lovely happy people.
So easy to deal with and accommodating my ever changing requirements.
Thank you 🙏
Google
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Me and my partner finished university and had no space to keep our belongings for a 2 bed flat but thanks to Gervais and the rest if the staff at loknstore Gloucester, me and my partner were able to store our belongings long term, without worrying about space or having to sell any of it. Absolute life saver.
They provide a large number of trollies which are always helpful when trying to move large amounts of boxes. Staff have always been polite and helpful, the facilities are well looked after and kept very clean
Google
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Dropped some stuff off for a customer lock and store reception was more than happy to look after the stuff until the customer arrived.
Really good customer service and very friendly
Would definitely recommend
Google
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Friendly staff, always willing to help. The process is really simple and very easy
Google
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The service with a massive smile that we received today was outstanding. NOTHING was too much for the team and I definitely feel that Ihave chosen the correct company to entrust with my belongings. Many many thanks for your time and patience!!!!!
Anna-Marie
Google
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I would definitely recommend Gloucester lok'n'store ,the staff are so friendly and helpful, the building is very clean and easily accessed, this is the second time I have used them ,I wouldn't bother looking around if I ever needed storage again I would go straight to lok'n'store .
Their prices are the best too.
Google
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Thank you Lok’n Store! The wonderful team here have helped moving house that little bit less stressful. They have provided a first class experience and would thoroughly recommend!
Google
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Google
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Friendly and welcoming staff, along with a really clean and excellent facility. They have large lifts and trolleys to help you move your items around. Quick and easy, we emptied an entire van in just under an hour!
Google
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Friendly staff, straightforward procedures. In-house insurance is pricy but you can arrange it independently.
Google
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Super helpful staff and have a clean facility. Made it really easy to store belongings there. Would definitely recommend to anyone.
Google
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Excellent customer service, and staff are always friendly and welcoming. Their manager really helped me out when I was struggling for space in my original unit, and have me some good options and a great deal on upgrading my space
Google
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Friendly and helpful staff ☺️
Google
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We have been with Lok'nstore for 22 months and I can honestly say they are very helpful and friendly, and storage is brilliant
Google
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The storage units were clean and accessible and the staff were very helpful. Great place to use when you need additional storage.
Google
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Excellent service all round. All the staff are very helpful and the manager really went the extra mile for me too. Bravo.
Google
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All the staff at the Gloucester site are very friendly and helpful. They were able to offer a range of solutions for the budget I was working with. Would certainly recommend to my friends.
Google
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Great service, you have a very happy customer, THANK YOU!
Google
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Great service provided, very helpful on the front desk, by Gervais, highly recommended
Google
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The people there are very kind and the prices for storage are nice and cheap. It is quite simple and easy to move around your items as there is vans, trolleys and lifts.
Google
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Fantastic service, I recommend it to everyone
Google
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Fantastic customer service from Gervais, worked quickly and efficiently to sort storage for us at very short notice. Would highly recommend. Excellent value for money.
Google
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Recommend this place to anyone, nice staff, can't complain at all !
Google
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Great service, very flexible and more than happy to help and solve issues that may occur!! Very kind employees
Google
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Google
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Brilliant service from everyone!!