CUSTOMER REVIEWS

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(5) based on 537 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Shurgard’s service was faultless! Booking online was easy, and I received a call from someone from the Bromborough branch, as the Warrington branch didn’t have staff on a weekend, so they advised me on the process I’d need to follow when I arrived at the facility. It was super easy to understand.

Moving can be stressful, but Shurgard made storing items a breeze.
Google
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Google
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Great positive experience very helpful thanks Luke
Google
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Although my unit is at the Aldershot branch, I was helped by Luke from the Warrington brancj— and he was absolutely brilliant. He gave really sound advice on the type of lock I’d need and helped me work out the right storage space for my move. He was friendly, professional, and clearly knew his stuff. Couldn't fault him — made the whole process smooth and stress-free. Highly recommend!
Google
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Luke was very helpful in explaining how the storage facility works. The costings were straight forward and reasonable. Highly recommended
Google
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This is a great storage facility, spotlessly clean, easy to use with fantastic and friendly staff.
Google
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Google
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Happy with the service and storage thanks to Hollie
Google
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Luke was absolutely amazing , he explained and broke down everything when it came to the price and size of the unit and what would be best for my particular situation, made the process almost seamless. Really appreciated it , great service
Google
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Great value for money . Easy access and great security
Google
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Luke very helpful guy 5 star service
Google
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Google
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Luke was incredibly patient and helpful, very cheerful and made everything very easy. Ask for Luke.
Google
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Google
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Ahh Jonathan was so lovely today very friendly and helped with my query thank you
Google
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I spoke with Luke from the Warrington branch today on the phone.
Luke was extremely helpful and made sure I left the call feeling that all my options had been covered.
Thank you for your help Luke!
Google
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Amazing service, so helpful in the office. Thanks
Google
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Amazing Service. Everything was easy and quick. Reception desk service 10/10
Google
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Shurgard is always the best to store the storage and I have been using since 2009 and using again now. Holly from Shurgard staff from warrington branch was absolutely amazing. She helped me with my moving on every steps. Very much appreciated. Thanks
Google
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Very Helpful!

Thank You Luke:)
Google
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Moved house to Warrington before Christmas and had some overflow clutter I needed “just out”. Honestly, apart from the at times confusing sign in process (which has become simpler since they introduced the app), my experience has been great. Shout out to Luke, the legend!!!
Google
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Excellent storage unit! Very helpful, friendly staff. Lovely, clean place to store items! Will definitely use again in the future! Thank you
Google
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Excellent service and facility.
Google
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Great place! Extremely helpful staff, especially Luke. Very secure. Easy to park and plenty of trolleys to use. Would definitely use again
Google
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What can I say…..Went yesterday to look at units, and Holly was amazing!!! So kind and extremely helpful, helped me pick the correct unit for what I am storing, and told me all information very thorough. She was there today when I went to take my items and was so helpful again! She’s a credit to the team so thanks a lot Holly…. You’re a diamond 🫶🏻 My children also loved having a look at our unit as you can see in the photo ❤️
Google
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Luke checked us in and out of our unit and us a credit to the business! Very very helpful and very friendly
Google
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Shown round by Luke really helpful made the process super simple
Google
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Thanks Luke x
Google
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Fantastic service. Luke was brilliant.
Google
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Luke is very helpful and communicates regularly. Very impressed by the customer service he provides. Recommended.
Google
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Lovely service
Google
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Google
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Google
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Evrybody is very kindful. I admire Luke that he has so much patience.
Google
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Excellent value storage… others matched Shurgard prices but only for a promotional period. Luke dealt with our check- In and everything was so smooth. For us the website ID verification simply was not working as the page didn’t load, but probably an IT glitch. The building is very clean and warm with 2 large lifts to reach upper floors. Locks on units are standard padlocks, so nothing special required if you wish to supply your own.
I understand longer access hours are coming in the very near future but excluding late night on Thursdays, access is currently restricted to office hours during the week. The small inconvenience this creates is worth it considering the savings on competitors prices.
Google
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Luke was great
Google
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Luke was super helpful and very friendly
Google
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Luke and Chris were super helpful
Google
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Google
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Google
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Google
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Really easy to use. Helpful staff. Highly recommended.
Google
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Luke was amazing. He took us through the whole process and was fantastic and we signed up.
Google
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Luke has been great, really helpful and easy set up. Would recommend!
Google
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Helpful staff courteous nothing too much trouble for them.
Everywhere clean. Explained if I needed extra space or less space they would be able to find it for me.
Overall Excellent Service
Google
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Luke was very helpful and quick to get me into a unit
Google
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Google
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Luke did a great job explaining everything to do with the storage unit
Google
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