CUSTOMER REVIEWS
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Google
All good, made it all very easy.
Google
Michelle really is the expert in her field. I havent actually booked yet as my plans have not gone to plan so far.....but when I do it will be here. Michelle showed me round & was so professional. The place is spotless & very competitive
Google
The Shurguard facility at Poole is a very efficient and clean storage unit. The staff have always been friendly and professional in my dealings with them. The digital access to the site via the app was a bit daunting at first but actually is simple to use.
Google
The service and storage unit was excellent access wasn’t every an issue, would highly recommend
Google
Amazing service! Thanks Michelle
Google
Superb! Unit spacious and clean, at a good price. Michelle was very helpful explaining how everything worked.
Google
Best experience this morning with Michelle, very helpful and professional.
Highly recommend this company.
Highly recommend this company.
Google
Spoke to Gina today, and she was very helpful and pleasant.
She explained my account situation and put my mind at rest…
Shurghard storage staff are always very helpful, nothing is too much trouble, so impressed!!
She explained my account situation and put my mind at rest…
Shurghard storage staff are always very helpful, nothing is too much trouble, so impressed!!
Google
Google
Great service, very convenient for me and reasonably priced. I like how access is on the app so feel my belongings are safe and secure. Would definitely recommend Shurgard to my friends and family. Thank you Gina!
Google
Google
Easy....
Decent prices online, all the information you needed.
I called during weekend to reserve a unit for a year. Locked in the price and paid for the year, answered questions we had.
They offer 14 cool down period.
Had access to unit within 15 minutes.
App might not be for everyone, but works well and gives easy secure access and longer opening hours.
Plenty of trollies inside, in good condition.
Plenty to like, nothing to really complain about.
Decent prices online, all the information you needed.
I called during weekend to reserve a unit for a year. Locked in the price and paid for the year, answered questions we had.
They offer 14 cool down period.
Had access to unit within 15 minutes.
App might not be for everyone, but works well and gives easy secure access and longer opening hours.
Plenty of trollies inside, in good condition.
Plenty to like, nothing to really complain about.
Google
Gina was very friendly and helpful. I would strongly recommend Shurguard to anyone wondering about storage units.
Google
Fantastic service today thank you
Google
Gina has been exceptional. Storage is perfect, exactly as described.
Google
Excellent service all round.
Google
Gina and Chris were super helpful many thanks
Google
Easy to get set up. Gina at the Poole branch was amazing and got me sorted when there was an issue with the app. She was also great showing me to the unit and explaining everything.
Google
Gina was very friendly, approachable, warm welcome very knowledgeable. Explained everything and showed us on the app how it worked looking forward to seeing her again if we need to :)
Google
Absolutely brilliant service all round
Google
Great, quick service getting you set up and ready to use!
Google
I have recently rented a unit here late on a thursday afternoon, Gina made sure i had done my ID check and understood how to access my unit that night so i could get straight in there outside of office hours. Her instructions were easy to understand and she has checked up on us since! we are very happy so far and a big thank you to Gina for being so kind and helpful
Google
Google
Google
Gina and Michelle have been fantastic today. Thank you.
Google
The site manager Chris was super helpful in welcoming me to the site and explaining how access would work, very happy with our decision to use Shurgard.
Google
Chris has been so very helpful in getting me set up with the storage unit
Google
If I can give 10 stars i would.
Chris is amazing! He got a translator on his Phone to help me as I dont speak much english. W
hat an asset to the company
Chris is amazing! He got a translator on his Phone to help me as I dont speak much english. W
hat an asset to the company
Google
Chris has been amazing, very helpful.
Google
Super helpful, amazing unit, easy access
Google
Friendly, helpful overall pleasant service.
Google
Was shown round to decide what size facility we needed. Dealt with very swiftly and efficiently. Very happy with the service. N
Google
I have used this storage for a long time, it's clean, and Michelle is a wonderful lady who works hard to provide the best service, also the staff are lovely and helpful, the last time I was there and a young lady judely helped me out, which I appreciate very much.
Google
Gina was brilliant in helping to get storage for my business and personal items sorted!
Google
Gina was lovely, professional and very helpful helping us choosing and renting a storage unit. Shurgard self storage it’s very convenient and good value for money.
Google
Great experience with Shurgard, the space and the service has been top tier and I especially recommend Gina as she was very kind and helpful
Google
Brilliant customer service! Called and spoke with Michelle, really listened to my issues, had to look into a few things to be able to help. Called me back within 5minutes with the solution. Just what customer service is about. Thank you.
Google
Good experience with this storage provider....easy to book online, helpful staff at the site reception, easy access via the app and the unit was very clean and well lit.
Google
Great service from all the team, especially Gina at the Poole Branch who couldn’t do enough to help.
Google
Rented another storage locker through Gina. She is always a joy and a pleasure to work with. Efficient, professional and a friendly face.
Google
Thankyou Gina you was a great help with us as we had a problem with the lock and she helped us I’m very pleased with the service she provided , I would recommend this storage company to anyone that needs to store anything
Google
Quick and easy service. Gina was very polite and helpful
Google
Dealt with Gina, my unit was booked in less than 5 minutes and I received brilliant service. I would definitely recommend the Poole branch.
Google
I had an excellent experience with Gina during my visit to the storage Unit, She was incredibly fast and efficient while showing me around, making the whole process smooth and hassle free. What stood out the most was her warm and friendly attitude she had a smile on her face the entire time and took the effort to explain everything clearly.
Thanks to Gina’s professionalism and patience, nothing felt complicated, and I left feeling completely satisfied. If you’re looking for great service with a personal touch, Gina is the one to ask for! Highly recommend!
Thanks to Gina’s professionalism and patience, nothing felt complicated, and I left feeling completely satisfied. If you’re looking for great service with a personal touch, Gina is the one to ask for! Highly recommend!
Google
Staff is amazing and so helpful
Google
Google
Gina was great! She was very helpful and welcoming and had a laugh with me and my boyfriend, highly recommend Shurgard overall and ask for Gina
Google
We have agreed to use these people for storage. They were extremely helpful and informative and the location is spotless and very secure
Google
Gina was super helpful in getting my ID check done online
Google
Gina was lovely, very informative and quick. Very helpful.
