Shurgard Poole customer reviews
CUSTOMER REVIEWS
Platform
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Google
Gina and Michelle very helpful.
Google
Google
Ms Gina has been great both on the phone and in person .
The team at this place are very kind and fantastic ✊👍👍👍👍👍
Thank you so much for everything .
Best regards
Mehrdad
The team at this place are very kind and fantastic ✊👍👍👍👍👍
Thank you so much for everything .
Best regards
Mehrdad
Google
Very helpful and polite
Google
Excellent service once we got used to the app nice helpful people
Google
Gina was delightful and helpful. The digital access system was straightforward and very secure.
Google
Staff are welcoming and super helpful - special mention to Gina and others - highly recommend.
Google
Nice staff. Gina was amazing and really helpful. The area is clean and well maintained. Prices are convenient and the staff is really amazing
Google
Google
Very pleased with my experience using Shurgard . Michelle certainly knows her job !
The lock up I am using is very clean & dry .
More than satisfied .
The lock up I am using is very clean & dry .
More than satisfied .
Google
Michelle is friendly and helpful great customer service experience 🤗
Google
Lovely staff. Michelle was very helpful. Clean and tidy. Highly recommend ☺️
Google
Nice clean storage units, easy access via the app. We were shown Around and had everything explained, which made the whole process much easier. Very friendly and knowledgeable staff, would definitely use again.
Google
Great service, very helpful. Thanks Gina
Google
Michelle was really very helpful. Thank you so much Shurgard. Definitely a 5 star👍
Google
Great service by Dean on the phone
Google
Initial process was easy and value for money is good
Google
Huge thank you to Gina and Michelle for helping me with my storage rental. I am in the process of moving house and needed to get some boxes out of my tiny cottage. They were really helpful in getting the app loaded on my phone to enable me to access my unit out of office hours. Although I will probably just rent for one month I wouldn't hesitate to use this facility again in the future - thank you ladies 😊
Google
I would definitely recommend Shurgard Self Storage Poole, very friendly and helpful. Special thanks to Gina for being so helpful with everything when we first turned up.
Google
Shurgard is so easy perfect for busy independent people who just want to get stuff done efficiently & effectively .
Super easy access except when you have lost your padlock keys, not a problem for Shurgard , Excellent Mitchell was on lunch break but off she went got all the tools to get me sorted even gave me back my undamaged padlock so l could re use if the keys did turn up, this time have ensured keys to new padlock are on my key ring.
Within a few minutes on my way Brilliant
Thank you
Super easy access except when you have lost your padlock keys, not a problem for Shurgard , Excellent Mitchell was on lunch break but off she went got all the tools to get me sorted even gave me back my undamaged padlock so l could re use if the keys did turn up, this time have ensured keys to new padlock are on my key ring.
Within a few minutes on my way Brilliant
Thank you
Google
Google
The storage facility is clean ,well organised and really quite secure. The office staff are friendly,knowledgable and just all around fantastic. They showed us around ,made sure every thing was covered and answered any questions or concerns we had. The office staff at poole location deserve a raise 😁
Google
All good, made it all very easy.
Google
Michelle really is the expert in her field. I havent actually booked yet as my plans have not gone to plan so far.....but when I do it will be here. Michelle showed me round & was so professional. The place is spotless & very competitive
Google
The Shurguard facility at Poole is a very efficient and clean storage unit. The staff have always been friendly and professional in my dealings with them. The digital access to the site via the app was a bit daunting at first but actually is simple to use.
Google
The service and storage unit was excellent access wasn’t every an issue, would highly recommend
Google
Amazing service! Thanks Michelle
Google
Superb! Unit spacious and clean, at a good price. Michelle was very helpful explaining how everything worked.
Google
Best experience this morning with Michelle, very helpful and professional.
Highly recommend this company.
Highly recommend this company.
Google
Spoke to Gina today, and she was very helpful and pleasant.
She explained my account situation and put my mind at rest…
Shurghard storage staff are always very helpful, nothing is too much trouble, so impressed!!
She explained my account situation and put my mind at rest…
Shurghard storage staff are always very helpful, nothing is too much trouble, so impressed!!
Google
Google
Great service, very convenient for me and reasonably priced. I like how access is on the app so feel my belongings are safe and secure. Would definitely recommend Shurgard to my friends and family. Thank you Gina!
Google
Google
Easy....
Decent prices online, all the information you needed.
I called during weekend to reserve a unit for a year. Locked in the price and paid for the year, answered questions we had.
They offer 14 cool down period.
Had access to unit within 15 minutes.
App might not be for everyone, but works well and gives easy secure access and longer opening hours.
Plenty of trollies inside, in good condition.
Plenty to like, nothing to really complain about.
Decent prices online, all the information you needed.
I called during weekend to reserve a unit for a year. Locked in the price and paid for the year, answered questions we had.
They offer 14 cool down period.
Had access to unit within 15 minutes.
App might not be for everyone, but works well and gives easy secure access and longer opening hours.
Plenty of trollies inside, in good condition.
Plenty to like, nothing to really complain about.
Google
Gina was very friendly and helpful. I would strongly recommend Shurguard to anyone wondering about storage units.
Google
Fantastic service today thank you
Google
Gina has been exceptional. Storage is perfect, exactly as described.
Google
Excellent service all round.
Google
Gina and Chris were super helpful many thanks
Google
Easy to get set up. Gina at the Poole branch was amazing and got me sorted when there was an issue with the app. She was also great showing me to the unit and explaining everything.
Google
Gina was very friendly, approachable, warm welcome very knowledgeable. Explained everything and showed us on the app how it worked looking forward to seeing her again if we need to :)
Google
Absolutely brilliant service all round
Google
Great, quick service getting you set up and ready to use!
Google
I have recently rented a unit here late on a thursday afternoon, Gina made sure i had done my ID check and understood how to access my unit that night so i could get straight in there outside of office hours. Her instructions were easy to understand and she has checked up on us since! we are very happy so far and a big thank you to Gina for being so kind and helpful
Google
Google
Google
Gina and Michelle have been fantastic today. Thank you.
Google
The site manager Chris was super helpful in welcoming me to the site and explaining how access would work, very happy with our decision to use Shurgard.
Google
Chris has been so very helpful in getting me set up with the storage unit
Google
If I can give 10 stars i would.
Chris is amazing! He got a translator on his Phone to help me as I dont speak much english. W
hat an asset to the company
Chris is amazing! He got a translator on his Phone to help me as I dont speak much english. W
hat an asset to the company
