CUSTOMER REVIEWS
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Google
Gina is fantastic, always going out of her way to help and just makes you feel welcomed.
Is a very friendly place
Is a very friendly place
Google
I am a client here 1,5 years ago. I am happy with this service. Their service improved a lot. I recommend this storage everyone.
Google
Gina was very helpful with helping organising our storage unit.
Google
Gina was very helpful
Google
Highly recommend great service from gina
Google
Easy access location with big parking area inside the premise. Storage space is clean. I put my stuffs into the storage in a hot day but it is cool inside the storage. Staff (Gina) is very nice and helpful. Actually, I visited 2 times for a view of the storage and resolving some register issue while Gina was on leave. Both staffs I met were also very nice and patient to my stupid questions though I knew that they were not working there permanently. I feel delighted with such supports.
Google
Superb experience with Gina. Very thorough and accommodating, ensuring I got the exact storage I needed.
Google
Easily accessible and good service
Google
Gina in the Poole Shurgard was very friendly and helpful with helping us choose and buy boxes for moving. Great service and products, would definitely recommend!
Google
Very accessible location, lovely staff, and clean facilities
Google
My name is Bronwyn Field. I contacted your company today to arrange a storage unit. I had already received a contract via email for a 25 sq foot unit. We decided it was too small. Michelle took my call and we are very happy to do take a unit with your company as in the manner that I was treated by Michelle. Michelle answered my questions and saw to my needs in a very professional manner. Very friendly. If I was to rate Michelle on a customer care level , I would rate Michelle a 10. Thank you Michelle for your assistance. Kind regards Bronwyn Field
Google
Gina was AMAZING, full on information and totally knows her role within Shurgard! Very happy !
Google
The staff are always helpful and proficient and the premises is Well maintained andin good order.
Google
Google
Fabulous service. Nothing to complain about from booking the unit to being shown around. Very polite and helpful when I went into reception and shown the way to my unit. Everything explained on the way. 5 well deserved stars.
Google
Great storage and friendly service. Gina was excellent help upon getting us sorted
Google
Michelle and Gina are always a pleasure to deal with
Google
Came in today to get a price for when I sell my flat, and will be coming back for sure as the customer service from Gina and Michelle was exceptional and the prices outshine the others that I’ve look at.
Google
Google
Excellent staff and customer service, the units look like brand new. Very happy with everything. Credit to Gina she is super helpful and does a great job
Google
Google
Best service with self storage
Stuff friendly and patience
Stuff friendly and patience
Google
Michelle was incredibly helpful in arranging a unit downsize today - we’re very happy long standing customers - Thank you!
Google
Lovely service , Gina was very helpful
Google
Google
Clean easy storage
Google
Good clean facilities, excellent storage.
Staff very helpful, Gina was really friendly.
Would definitely recommend this storage facility.
Staff very helpful, Gina was really friendly.
Would definitely recommend this storage facility.
Google
Gina was extremely helpful and everything was very easy
Recommend
Recommend
Google
Hi so easy to deal with.very quick and efficient process. This is the second time I have booked storage with Shurgard Poole. Thanks Shaun J
Google
Superb service! Couldn't ask any more of Michelle and Gina!
Google
Great service, would 💯 recommend
Google
Great facility and friendly helpful staff
Google
Visited today, was very well looked after by Gina. This was my first time looking into storage solutions and Gina made it incredibly easy! Thank you so much for making the first step of moving house as stress free as possible!
Google
Recently signed up to shurgard self storage. Gina was incredibly helpful throughout the whole process. friendly, professional, and took the time to explain everything clearly. Would recommend!
Google
Great customer service from two freindly staff members.
Google
Perfect experience. Very easy to use as uni students keeping their things safe over summer!
Google
Michelle was very helpful even though it was not my local unit, she pointed me in the right direction😀
Google
Michelle (store manager) was extremely welcoming and helpful and got me a unit within 30 mins.
Google
Came in to buy boxes for move, as been in before. Great quality and price for buying in bulk.
Google
Recently visited to purchase some boxes for moving and Gina was more than helpful with giving advice regarding future purchases.
Google
Very good check in and service from Gina and a nice clean unit ready when I needed it
Google
Gina was really helpful and the app access and unit have been perfect!
Google
Gina and Michelle gave a great welcome when i delivered to the store
Google
Google
My call regarding an account query was answered by Gina. She was incredibly kind and provided a highly professional service. She explained everything to me very clearly and with great patience. Excellent customer service overall! I am very happy to be a Shurgard customer.
Google
From the first phone call Michelle was efficient and friendly. It took no time at all to rent the unit. It’s clean and above all hassle free .. thank you 🙏
Google
Great experience all round, thanks Shurgard!
Google
Great experience! Very friendly and informative staff. The facility offers good access and a nice standard of cleanliness and security.
Google
Gina was a pleasure and so helpful.
Google
Arrived and spoke with Gina in reception. She was very welcoming and approachable, addressed me by name and went out of her way to be helpful.
She showed us to our unit and provided a wealth of information without having to be prompted. Overall, my partner and I are confident in accessing our unit and Shurgard as a whole. Thank you to Gina.
She showed us to our unit and provided a wealth of information without having to be prompted. Overall, my partner and I are confident in accessing our unit and Shurgard as a whole. Thank you to Gina.
