CUSTOMER REVIEWS
Platform
Feedback
Google
very easy to use from start to finish, Gina very helpful throughout. The security and the premises were very good, I would use again and recommend to anyone.
Google
What a lovely welcome from Gina and Michelle made everything simple and helped extensively could not recommend enough thank you
Google
Google
It’s been a great experience with Shurgard the Poole branch so far. The office department has been so outstanding and I will highly recommend. 🥂
Google
Michelle was really helpful. Gave me all
The info I needed.
The info I needed.
Google
took a 100 square foot unit to keep stuff in until we move into new place , will keep it rolling though as very handy to keep stuff in . was reLly impressed with the entry system, all remote via bluetooth on phone , very safe and secure, also ridiculously clean !! thanks a lot and also lady on reception on saturday forgot her name but she was very nice and helpful.
Google
Gina was very helpful assisting me with my moving supplies.
Google
Really helped with the set up and how everything works and was very welcoming
Google
Great experience from Gina.
Google
Gina is very helpful and and would recommend using this storage company to others
Google
Google
Great service from Gina . Will definitely use again!
Google
Gina was excellent, great customer service - would recommend!
Google
Great staff- very helpful!
Google
Very friendly, great service!
Google
Gina at poole was very helpful and very professional
Google
Very satisfied either way the service!
Google
I have been using this site for several years and have been very happy. The staff are always very friendly and approachable, especially Gina and Michelle. I would highly recommend.
Google
We were helped by the lovely Gina today, very smooth and easy process and Gina was very kind, helpful and made the experience stress free.
Google
Brilliant and staff super helpful
Google
Staff were friendly, knowledgeable and more than happy to help. I visited the store to purchase boxes, but will return once I have my sell date.
Google
Thanks Gina
Google
Gina was friendly and very helpful getting our account set up and access granted swiftly
Google
Google
Gina provided a friendly welcome at reception, helping with my requirements and details on availability and pricing. To actually see the units and how the system works made the decision to rent a storage unit effortless.
Google
Fantastic customer service!
Google
Fantastic service -
Google
Such an easy experience. First time using a storage unit and Gina was so friendly and helpful in showing me how it all works.
Google
Google
Google
Staff are very helpful and friendly I visited on 4/3/26
Google
Michelle and gina are always friendly and helpful. Would highly recommend
Google
Very friendly and helpful team member (Gina) in store. Showed different units with prices to ensure correct unit selection.
Google
Great phone call with Gina: simple, friendly, quick.
Thank you
Thank you
Google
Michelle was a star at helping me secure a lockup! Very clear and helpful! Highly Recommend!!!
Google
10/10 staff are incredibly friendly and the prices are so cheap for what you get and definitively worth your money if you need storage for carboot sales and for business storage definitively recommend it
Google
Very helpful and informative.
Google
Great service.
Google
Spoke with Michelle/Gina at shurgard Poole regarding a query with my account,it was dealt with immediately to my satisfaction and with courtesy. Very helpful and lovely people to deal with, thank you
Google
Very helpful and knowledgable
Google
Very helpful and clear explanations to my many queries from Gina in Poole office....đź‘Ť
Google
Gina was very helpful!
Google
So far so good! Nice welcome at the warehouse, really simple check in process and a good app to manage access to the storage facility. Great lift and big door to get in, and lots of trolleys to help move things. Unit was clean and easy to access.
Google
Gina was super helpful with sorting out my insurance and explaining how things work with the app and access to the units. She showed me where to find things and made the process very easy. Unit was nice and clean and there was plentiful supply of trolleys. I haven’t moved things in yet but very happy with everything so far.
Google
Gina is very helpful explaining the prices, what i needed and showing me the storage unit and fully making me understand how the process works nice and concise. Excellent
Google
I cannot recommend them highly enough. From start to finish, the communication was clear, professional, and timely, which made the entire process smooth and stress-free. The overall experience was excellent and exceeded expectations. A special thank you to Michelle, who was incredibly helpful throughout and ensured everything was handled efficiently and with care. Truly outstanding service – a well-deserved 10/10.
Google
Michelle and Gina were very helpful in helping me decide on the best option for my storage requirements, 10/10 ladies!
Google
Michelle and Gina are absolutely awesome. Got me the best deal and made everything so smooth and so easy and were so lovely and kind during what could possibly be the most stressful time of my life so far. Couldnt recommend this storage place enough and the service was great. Thank you!
Google
A helpful service from Gina at Shurgard
Google
