CUSTOMER REVIEWS
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Google
Sarah was amazing helping us find the right unit, very helpful and professional. Credit to the company. Thanks sarah
Google
Great service from Sarah
Google
Fantastic, friendly, knowledgeable chap called Robbie, who couldn't have been more helpful. On numerous fronts . Thank you Shurgard
Google
The outstanding service from management team
Google
Best service, thanks to Sarah!
Google
Great storage facility, Robbie has been very helpful in deciding which size I need and making sure that I’ll be able to access the door and lifts properly via the app.
Will be using this place in the near future again
Will be using this place in the near future again
Google
Robbie is very helpful in store, i have been a customer for a while!
Google
Robbie in Basildon is just a superstar. Clearly explained our options as we were considering changing units. He was very polite and professional throughout. Thanks Robbie, you’re a gem!
Google
Lady and gentlemen was amazing and so helpful got me out of life drama
Google
Fantastic service
Google
Google
Staff were extremely helpful and friendly. They showed us how the security and systems work and the types of locker available so we could make the right choice. Prices are competitive and there is good flexibility. Really pleased we found them.
Google
Sarah was a great help today
Google
Absolutely perfect!! Thankyou so much for the storage. Perfect thankyou Sarah and Robbie.
Google
Fantastic service at Shurgard Self Storage. Prices are much lower than all the local competition and Sarah was so friendly and helpful today with all my queries even though she was juggling a number of customers. Happy to have chosen them to look after my belongings.
Google
Google
The lady at the desk was Very efficient, helpful, welcoming and reassuring. Definitely gave me confidence that my belongings will be safe and happy to do business with them and highly recommend
Google
Sarah was friendly and efficient. Great place.
Google
I’ve Just been shown around the facility by Sarah and she was really helpful and answered all my queries. Great facility and competitive price.
Google
Great staff and cheap boxes
Google
Sarah was great so much help, very efficient and even held off her lunch break to help us.
Google
Sarah was wonderful! Kind, friendly and extremely helpful. The place is spotless and well equipped with trollies. My lock was ready and waiting, and Sarah explained everything perfectly. Five stars!
Google
Sarah was amazing! Made this process so smooth for me.. 100% recommend.
Google
Found Shurgard self storage Basildon easy to use and easy to book a unit on line and value for money nice clean unit with easy access and helpful staff
Google
Sarah was very helpful and went extra mile to help us. Will always use this one now, and Greggs is next to you guys as well which is even better 😉. Thanks
Google
Really easy to rent a unit online and the whole process was quick and straightforward. I popped into reception afterwards and Sarah was very helpful, taking the time to explain how everything worked. Great service and good value for money.
Google
Google
Fantastic staff very friendly and helpful
Google
Great customer service, Sarah was very helpful. Clean and tidy facilities
Google
Poped in to shurgard for some prices..was shown around with a polite guy really helpful very informative showed me some units..the place was very clean tidy and most of all secure ...Will definitely use shurgard for my storage.
Google
Cheapest around excellent service 👌
Google
Straight forward, great service, no fuss and the cheapest around! Recommend to anyone!
Google
Robbie was kind and very helpful
Google
Google
Lovely place to store my storage
Google
Great company, very tidy and clean, very friendly and helpful staff
Google
Great customer service, Robbie and Sarah were helpful and professional. Storage is safe and easy to access. Happy customer.
Google
Sarah and Robbie are cheerful and helpful
Google
Superb service, superb staff, very clean and polite staff. Sarah very helpful
Google
Friendly and helpful staff
Google
Excellent customer service today. Was looking to transfer from my Gillingham storage to Basildon. The member of staff at Basildon was amazing, (sorry I forgot to take her name). She understood what I was looking for and dealt with the transfer in a smooth and easy transaction.
Google
Excellent storage facility! The staff were incredibly friendly, professional, and always happy to help. Communication was clear from start to finish, making the whole process quick and stress-free. The location was easy to find, the lockers were clean, secure, and a great size, and access was straightforward. I wouldn’t hesitate to recommend Shurgard Self Storage Basildon to anyone looking for reliable storage.
Google
Sarah was extremely helpful, professional, and welcoming. She explained the check in and check out process clearly, helped us install the app, and showed us how to access the storage using it. She was polite, patient, and made the whole experience smooth and stress free. Excellent customer service, thank you, Sarah!
Google
Awesome service.
Google
Sarah was excellent,12\10
Google
This is my first time using a storage unit , the staff here are very welcoming and polite , showed me around and how to use the facility for entry and exit. The units and corridors are spotlessly clean and the security side of this is very good you do things from an app on your phone with a unique code for you , and if you try to go to a floor in the lift which your storage unit is not on the lift won't allow you too because the code tells the lift that your unit is not on that floor , I found that very good and reassuring. I would definitely recommend this storage company and specifically the one in Basildon festival leisure retail park
Google
Excellent storage facilities and great customer service. Sarah informed me about moving to a storage double the size of the current one at a discounted price.
Google
Sarah was very helpful and explained things thoroughly, very good service 👍🏼
Google
Very polite and helpful
Google
friendly and helpful staff and clean and tidy facilities
