CUSTOMER REVIEWS
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Google
Fantastic service at Shurgard Self Storage. Prices are much lower than all the local competition and Sarah was so friendly and helpful today with all my queries even though she was juggling a number of customers. Happy to have chosen them to look after my belongings.
Google
Google
The lady at the desk was Very efficient, helpful, welcoming and reassuring. Definitely gave me confidence that my belongings will be safe and happy to do business with them and highly recommend
Google
Sarah was friendly and efficient. Great place.
Google
I’ve Just been shown around the facility by Sarah and she was really helpful and answered all my queries. Great facility and competitive price.
Google
Great staff and cheap boxes
Google
Sarah was great so much help, very efficient and even held off her lunch break to help us.
Google
Sarah was wonderful! Kind, friendly and extremely helpful. The place is spotless and well equipped with trollies. My lock was ready and waiting, and Sarah explained everything perfectly. Five stars!
Google
Sarah was amazing! Made this process so smooth for me.. 100% recommend.
Google
Found Shurgard self storage Basildon easy to use and easy to book a unit on line and value for money nice clean unit with easy access and helpful staff
Google
Sarah was very helpful and went extra mile to help us. Will always use this one now, and Greggs is next to you guys as well which is even better 😉. Thanks
Google
Really easy to rent a unit online and the whole process was quick and straightforward. I popped into reception afterwards and Sarah was very helpful, taking the time to explain how everything worked. Great service and good value for money.
Google
Google
Fantastic staff very friendly and helpful
Google
Great customer service, Sarah was very helpful. Clean and tidy facilities
Google
Poped in to shurgard for some prices..was shown around with a polite guy really helpful very informative showed me some units..the place was very clean tidy and most of all secure ...Will definitely use shurgard for my storage.
Google
Cheapest around excellent service 👌
Google
Straight forward, great service, no fuss and the cheapest around! Recommend to anyone!
Google
Robbie was kind and very helpful
Google
Google
Lovely place to store my storage
Google
Great company, very tidy and clean, very friendly and helpful staff
Google
Great customer service, Robbie and Sarah were helpful and professional. Storage is safe and easy to access. Happy customer.
Google
Sarah and Robbie are cheerful and helpful
Google
Superb service, superb staff, very clean and polite staff. Sarah very helpful
Google
Friendly and helpful staff
Google
Excellent customer service today. Was looking to transfer from my Gillingham storage to Basildon. The member of staff at Basildon was amazing, (sorry I forgot to take her name). She understood what I was looking for and dealt with the transfer in a smooth and easy transaction.
Google
Excellent storage facility! The staff were incredibly friendly, professional, and always happy to help. Communication was clear from start to finish, making the whole process quick and stress-free. The location was easy to find, the lockers were clean, secure, and a great size, and access was straightforward. I wouldn’t hesitate to recommend Shurgard Self Storage Basildon to anyone looking for reliable storage.
Google
Sarah was extremely helpful, professional, and welcoming. She explained the check in and check out process clearly, helped us install the app, and showed us how to access the storage using it. She was polite, patient, and made the whole experience smooth and stress free. Excellent customer service, thank you, Sarah!
Google
Awesome service.
Google
Sarah was excellent,12\10
Google
This is my first time using a storage unit , the staff here are very welcoming and polite , showed me around and how to use the facility for entry and exit. The units and corridors are spotlessly clean and the security side of this is very good you do things from an app on your phone with a unique code for you , and if you try to go to a floor in the lift which your storage unit is not on the lift won't allow you too because the code tells the lift that your unit is not on that floor , I found that very good and reassuring. I would definitely recommend this storage company and specifically the one in Basildon festival leisure retail park
Google
Excellent storage facilities and great customer service. Sarah informed me about moving to a storage double the size of the current one at a discounted price.
Google
Sarah was very helpful and explained things thoroughly, very good service 👍🏼
Google
Very polite and helpful
Google
friendly and helpful staff and clean and tidy facilities
Google
Sarah was brilliant on our visit to open an account
Google
I have just come to the end of my time with using Shurgard storage. I’ve used the unit for a year now and I’ve had nothing be ease from the experience to the team, always clean and tidy and staff are approachable. so thank you Sarah and Robbie.
Google
Great service and got a lower price when I popped back in. Would definitely recommend and use frequently if needed to.
Google
Couldn’t ask for better , Sarah the manager was so friendly and helpful. The storage units are clean , safe and fairly priced , no hassle at all thank you so much ☺️
Google
Google
I popped in to look at units as I am due to be working in the local area for a couple of months. The manager Sarah spoke with me & showed me some different options. She was extremely helpful & explained everything clearly. Once the job starts I will get booked in.
Google
Excellent price friendly service @ Basildon
Google
It’s a Lovely place and the Staff are wonderful. Especially the little Lady with the Red hair :-)).
The prices have dropped so it’s even a better deal.
Recommend 👍🏾👍🏾
The prices have dropped so it’s even a better deal.
Recommend 👍🏾👍🏾
Google
Sarah and Robbie were brilliant and were so professional were so helpful will definitely use again
Google
Google
Google
Sarah is great manager
Google
Robbie and Sarah are a great credit to the company
Google
Easy to come & go at times that suit me.
