CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.9) based on 1153 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
After never renting a unit before I had no idea what I was doing, just Johnathan talked me through everything, gave me a tour and made everything so smooth and easy. Even followed up with a phone call to make sure everything was ok. Such an easy process, thank you so much Johnathan. Such a credit to the company.
Google
  • true
  • true
  • true
  • true
  • true
Rob was fantastic, so helpful and friendly! He explained how the facility worked and recommended the best option, based on my specific requirements. Great service would definitely recommend. Thanks Rob!!!
Google
  • true
  • true
  • true
  • true
  • true
Kind and informative staff support by Axel
Google
  • true
  • true
  • true
  • true
  • true
The entire process takes few minutes. Everything is made for the client’s convenience, and Axel who sorted out my verification process was extremely helpful as well. Top guys
Google
  • true
  • true
  • true
  • true
  • true
Axel was great to talk to.
The transfer was smooth.
Everything was easy to do
Google
  • true
  • true
  • true
  • true
  • true
Axel is awesome! Give him a promotion! He was really good at making the transfer easy.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Clean and easy to use - gate is a little temperamental
Google
  • true
  • true
  • true
  • true
  • true
Clean, great access & friendly staff! Would definitely use again
Google
  • true
  • true
  • true
  • true
  • true
Great service. Thank you Robbie and Alex for being so brilliant!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Alex was great helped us find the perfect unit
Google
  • true
  • true
  • true
  • true
  • true
Rob was amazing, sorted out an issue my daughter had with her locker, efficiently and effectively and with a smile on his face throughout
Google
  • true
  • true
  • true
  • true
  • true
Rob was amazing at sorting issues we had and was very attentive 5* customer service
Google
  • true
  • true
  • true
  • true
  • true
Great service from Alex!
Google
  • true
  • true
  • true
  • true
  • true
Great customer service from Rob.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
best self storage place in bolton and i loved it
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Both Alex and Rob were very helpful and friendly
Google
  • true
  • true
  • true
  • true
  • true
long live rob
Google
  • true
  • true
  • true
  • true
  • true
Excellent service
Google
  • true
  • true
  • true
  • true
  • true
Rob’s has been great
Google
  • true
  • true
  • true
  • true
  • true
Lovely guy at the reception, really easy to move in and the app is so simple
Google
  • true
  • true
  • true
  • true
  • true
Worker was very helpful and moving our items into the storage was easy and quick
Google
  • true
  • true
  • true
  • true
  • true
Rob was excellent in guiding us through how to use the app, very helpful !
Google
  • true
  • true
  • true
  • true
  • true
Rob was great
Google
  • true
  • true
  • true
  • true
  • true
Rob is very professional and well mannered and very helpful would highly reccomend using this company
Google
  • true
  • true
  • true
  • true
  • true
Amazing service, super friendly staff, clean and spacious storage rooms.
Google
  • true
  • true
  • true
  • true
  • true
Rob who works here was more than helpful he helped us change unit as we wasn’t happy with the first one as there was a pillar in the corner. Got us sorted in minutes🙏🏾
Google
  • true
  • true
  • true
  • true
  • true
Excellent . Rob on reception was very friendly and showed lots of options with no.predsute at all. Highly recommend
Google
  • true
  • true
  • true
  • true
  • true
excellent place for storage
Google
  • true
  • true
  • true
  • true
  • true
Great clean storage unit facility.
The manager was really lovely and very helpful.
Wonderful and easy app to check in and out of the building.
Highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
Rob explained everything well for me
Google
  • true
  • true
  • true
  • true
  • true
Great service from Rob brilliant
Google
  • true
  • true
  • true
  • true
  • true
Amazing help from Rob, storage unit was sorted in no time
Google
  • true
  • true
  • true
  • true
  • true
Alex was very helpful
Google
  • true
  • true
  • true
  • true
  • true
Rob was really helpful
Google
  • true
  • true
  • true
  • true
  • true
Great service by Rob. Extremely helpful and informative. Top service greatly appreciated
Google
  • true
  • true
  • true
  • true
  • true
Had a unit here for two months. Everything about it was so easy, and smooth. Nice, clean units. Only encountered it once when there was a lot of mess in the foyer but this was at the weekend and more a reflection some of the other people who had used it and left litter and mess everywhere out of office hours. Staff contact always friendly and helpful. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
It's an excellent experience and the staff on duty was very nice and kind at attending to me. The facilities is too notch
Google
  • true
  • true
  • true
  • true
  • true
Really reasonable price, and friendly and welcoming service throughout!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
It was great speaking with Molly.
Great customer service .
Google
  • true
  • true
  • true
  • true
  • true
So far so good. One of the only services to offer transparent accurate pricing online rather than having to make you sign up your email address. One of the only places the offers through seven day a week 14 hour a day access. Very high ceilings in all the units giving you an ample storage which many units ignore only giving you the length and width not the height. So far so good I’m very happy to have signed up. Staff were very polite very helpful. The only bad thing was I should’ve listened to them a few weeks ago when they told me to sign Price change, unfortunately I missed some units.
Google
  • true
  • true
  • true
  • true
  • true
I was helped by Axel today and had a great experience. He was helpful and direct which made for a quick and easy visit. Would recommend
Google
  • true
  • true
  • true
  • true
  • true
Alex was very helpful
Google
  • true
  • true
  • true
  • true
  • true
Affordable clean safe storage topped of by brilliant staff. Always very welcoming and informative.
Google
  • true
  • true
  • true
  • true
  • true
Just got myself set up with Rob S, top guy.
Knew everything I needed to know, big up Rob S ✨🙏🏼
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from Rob - thanks very much for your help!


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG