CUSTOMER REVIEWS

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(4.9) based on 1081 reviews
Date
Platform
Rating
Feedback
Google
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It was a good storage space , all clean and nice . The staff are excellent and always helpful . It was quite in the budget for everyone .
Google
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Andy was great, unbelievable customer service
Google
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Incredibly easy moving in and out. Lovely, helpful and professional staff which walked through everything and made the process as easy as possible.
Google
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I can’t say enough good things about my experience with this self storage facility! From the very first inquiry to move-in day, Ashleigh and the entire team were absolutely fantastic. They went above and beyond to make the whole process smooth, stress-free, and even enjoyable.

Ashleigh was incredibly kind, professional, and attentive—answering all my questions with patience and making sure I felt confident about my storage choice. The team’s warmth and efficiency made me feel genuinely valued as a customer, not just another rental.

The facility itself is spotless, secure, and easy to access, which gave me complete peace of mind. It’s rare to come across a team that truly cares about both their work and their customers.

If you’re looking for storage, I wouldn’t hesitate for a second—this is hands-down the best place to go!
Google
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Google
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Google
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Drove over 3 and a half hours from Southampton and with the help of Ashleigh who manages to analyses the space needs to place me in a unite that suits my needs . I was able to have peace . Very nice and kind staff really appreciate it.
Google
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Google
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Andy and the team were super helpful and made moving in, and moving out again, so very easy. Highly recommended.
Google
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amazing customer service and empathetic towards any situation. especially andy. lovely and calm definitely come here
Google
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Andy helped me with my moving situation. Big ups to him
Google
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Andy was very helpful and overall great move in experience!
Google
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Excellent customer service. Highly recommended.
Google
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Google
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Very profissional and amazing conditions.. I recommend
Google
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Google
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Super easy to move in and out. Also affordable. Helpful staff
Google
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Needed larger unit and was transferred quickly and smoothly
Google
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Perfect size, very clean and with extremely helpful staff!
Google
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Very thorough and easy process thank you.
Google
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very friendly and helpful.
Google
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Great service was very helpful, helped us setting up a contract and gave us all the information need
Google
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Ashleigh provided great customer service and the storage unit looked great. Very pleased with experience
Google
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This is my first time here.. They were very friendly and explained everything to me very clearly.. I loved the place and the high-class treatment

Daved
Alex

Thank you …
Google
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Very friendly staff and good service.
Google
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Great storage unit facility, incredibly competitive prices. Ian and Ravi were both very helpful in explaining the process. Brilliant company.
Google
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Great experience, nice clean storage, reasonable price, great service!
Google
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Moving to a different city , went to Shurguard to get some info. Very helpful Andy gave excellent advice on ideas of what to do as i've never used storage before. Andy was very friendly , sooo helpful & great charisma ! 😇 Things i never thought of Andy made sure to inform me & had a real zeal to help. Definately recommend Shurgard , perfect location to get to & excellent prices for the first 6months. Also Jonathan thanks for your help too !! 20 out of 10 stars 🎉⭐️⭐️⭐️⭐️⭐️( I'll be back to enquire about the van 😄)
Google
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Google
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Great experience
Tour of the facilities straight away, everything was spoken with detail
Helped show me the parking bays to make the move easier
Google
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10/10 moving in was nice and simple
Google
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staff very pleasant and always helpful. Also, very reasonably priced. Always nice and clean every where too
Google
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Great service and friendly ataff
Google
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Nice clean
Google
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The best rates by far, friendly and very helpful staff - professionally run outfit with clean, organised feel to it.
Google
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I had a last minute change of plans and needed a storage unit, and I was able to secure one with the help of one of the customer care reps, I believe Matilda is her name. And the whole reception and space was excellent. And secured. I would definitely recommend
Google
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Facilities are fantastic and prices are super low
Andy was really helpful with checking in and getting my unit, my unit is exactly what I needed, everything is super clean and dry, 100% recommend!
Google
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Google
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Google
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Amazing service from Luke at Shurgard Salford! Would definitely recommend!
Google
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I have had my possessions in storage at the Salford branch of Shurgard for the past ten months. The facility is clean and dry and the staff are all really, really helpful. I highly recommend. Thank you to all the staff at Shurgard Salford. Especially to Andy and Jacob who I have dealt with most. First class service at a first class facility.
Google
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Rob has been excellent!! He gave me a bucket and hot water to clean up a spillage! I will definitely be back!
Google
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Rob was great!
Google
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Did what it said on the tin ! Kept our possessions safe while we were abroad for 15 months . No problems.
Google
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Rob has been great today
Google
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Rob was amazing and extremely helpful and my friend also says the same
Google
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Excellent staff and service
Google
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Google
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Exceptional Service. Great customer service
Google
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I was happy with Shuargard’s service throughout my use of their services. They have high quality staff and Rob helped me so much during check-out.

Thank you SG team!