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Self-Storage at Shurgard Aldershot

Shurgard Aldershot customer reviews

255 Ash Road Aldershot GU12 4DD
Self-Storage at Shurgard Aldershot
0125 224 0109
Office: open until 17.30
Access: open until 21.00

CUSTOMER REVIEWS

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(4.9) based on 294 reviews
Date
Platform
Rating
Feedback
Google
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Brilliant service and staff. Really easy to sign up. Access to the unit is easy and hours are flexible. Thank you very much to Fleur for great customer service.
Google
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Carol and Fleur at Shurguard aldershot are so helpful. Customer service is second to none
Highly recommend
Google
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Google
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Google
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Google
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Very kind, helpful, and professional. They went above and beyond to help and made everything easy and stress-free. Highly recommend!
Google
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Very patient helpful!
Google
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Google
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Great service at shurguard aldershot. Carol and fleur are always very helpful
Google
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Such a nicely run place, Fleur was very kind and helpful
Google
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Carol at the Aldershot branch is wonderful, super informative and welcomed with a smile, would come back here for the service everytime and it's so clean automated.
Google
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Flour was so helpful so pleased.
Google
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Fleur was very helpful and friendly,
Perfect customer service
Google
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Great service
Google
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Easy to use app and informative, friendly staff.
Google
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Professional, courteous and value storage.
Google
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Carol really friendly and knowledgeable. Very helpful and brilliant customer service :)
Google
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So easy to set up and I love the security of the units.
Google
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The team at Aldershot are really helpful the facility is always clean. My only gripe is that using the app for the lfit can be a bit awkward.
Google
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Clean place
Google
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Thank you Carol for assisting us in finding the appropriately sized storage solution. App download, contract and payment terms were well explained. Storage units and site is secure, clean and well maintained. Thank you for your friendly and helpful service.
Google
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Great experience with Shurgard Aldershot. The facility is clean, secure, and well organised, making the whole process simple and easy.

A special thank you to Carol, who was incredibly friendly, professional, and helpful. She took the time to explain everything clearly and made sure I had exactly the right storage solution for my needs. Customer service like this really makes a difference.

Highly recommend Shurgard Aldershot to anyone looking for reliable storage with excellent service.
Google
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So far so good!
Google
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Google
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Very friendly, helpful and welcoming staff, highly recommend :)
Google
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Fantastic storage unit
Carol and Fleur were the best - can’t thank them enough - totally recommend
Google
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We’ve had an excellent experience with Shurgard Aldershot! The facility is clean, secure, and easy to access, and the staff are incredibly helpful. A special shoutout to Carol, who has been absolutely fantastic from day one — friendly, knowledgeable, and always willing to go the extra mile. We’ve been very happy with the whole service and would highly recommend Shurgard Aldershot to anyone looking for reliable storage
Google
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Carol is fantastic.
Google
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I just popped in to get an idea as to how self storage works. Carole and Fleur were both friendly and provided excellent customer service. I'd highly recommend.
Google
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Google
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Great company and great staff,especially Carol always there to help if we needed to change anything
Thanks all so much,highly recommended
Google
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Shurgard storage was very conveniently located. Storage clean and tidy. Staff were very helpful and nice. Introductory price was very attractive.
Google
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Google
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Google
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We had a great experience renting a storage unit at Shurgard Aldershot. Carol was very helpful throughout and showed us a number of units to choose from. We later found we needed to change our move in date and that was also no trouble. The automated security system is controlled by an app on your phone and works well.
Google
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Excellent fast service.
Google
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Carol was a great help when I first arrived to get my storage unit
Google
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Carol could not have been more helpful, and she brightened my morning! Thanks Carol!
Google
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Had a really pleasant and straightforward time renting out a unit here. I dealt with Carol who was really helpful and friendly and made the whole process really easy.
Google
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Great service and easy to set-up and use the app. I was able to set-up everything online and over the phone easily. Staff were very helpful.
Google
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Staff very friendly and helpful. The app is a very good idea
Google
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Outstanding service from Carol for going above and beyond literally 5 minutes before closing on a Friday to help me rent an extra storage space to unpack and find an outfit for an important event the next day which I couldn't find the night before . She made the impossible happen with patience , kindness and professionalism ! She could easily have said no , but instead went out of her way to help and made the whole process smooth and stress free despite sacrificing her own time after office hours to do so . This level of dedication and care is rare but consistently what I experience at this branch . Everyone here delivers service that goes well beyond what is expected and they have maintained those high standards over the five years I have been renting from them . A special thank you to her for making the magic happen and ensuring my dream came true .. She is a true hero !!
Google
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A very professional and courteous staff. Listened to my needs and requirements. Great price 👍
Google
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Fleur was kind enough to show me round the place (including the high tech security) and Carol called after my move in date to check all went well and I was happy, 5 star service all round, ty 😃
Google
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I was impressed with the service from desk staff. They even helped me to navigate the (app) for entering the building. Even the room locks were impressive. The actual padlock was very stylish with a retro look to it. The entire experience was Star Trek like. All clean, super high-tech and secure.
Google
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Welcoming and helpful personnel. Thank you Carol and Fleur. First day using the facility and very satisfied with the unit as well as access to the building.
Google
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Carol was fantastic and very helpful. Thank you very much!
Google
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Google
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Carol was very kind and helpful with any questions we had
Google
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We booked Shurgard storage and found it very quick and efficient in moving in. They provide carts for easy movement and answered all questions I had before paying. The locking system worked very well and the storage unit was perfect. Carol and Fleur were very helpful.
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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