Dorna Johnson
12-03-2025
Google
Amazing customer services, The team in Aldershot help locate a spacious unit a year ago for my salon equipment.
When I moved out, the lovely 🥰 team managed to secure me a smaller unit.
I would definitely recommend Shurgard as the best priced storage units in Hampshire.
A very Happy customer 😃
Abdullah Adam
12-03-2025
Google
Carol was super helpful 👌🏼 thanks again
George Thatcher
10-03-2025
Google
A safe, secure, and clean setup with very friendly and helpful staff.
Connor Pozo
01-03-2025
Google
Very easy to set up and moved in, and there's usually a good deal in place to get you started
Laura Condon
25-02-2025
Google
Was supposed to move but unfortunately it never happened so we ran over to lock and store to see if we could get a store room for our things.
We were told of our options and we got a really good deal.
The lovely lady with long brown hair and glasses who served us (unfortunately we didn't catch her name) was really kind and patient explained everything in full. Showed us where to go and helped us out with a padlock too.
We didn't think of that either.
Quick and easy process.
Would give 5 stars.
Richard Mee
21-02-2025
Google
Friendly and efficient service. Very helpful staff.
Chris Kuchanny
17-02-2025
Google
Michael Kinsey
17-02-2025
Google
Staff were very friendly and helpful.
The facility is very well kept and conveniently thought out.
JaySP999
17-02-2025
Google
Extremely helpful staff as always would recommend
Henry Clegg
08-02-2025
Google
Sebastian Criste
03-02-2025
Google
Matthew Dean
02-02-2025
Google
Really nice helpful staff and good prices.Really helped with house move
Will Corbett
31-01-2025
Google
Great storage facility. Sarita is an absolute star, along with Carol and the other staff members. I highly recommend them if you need storage.
Susan Harding
26-01-2025
Google
Carol was extremely helpful as we had forgotten to remove the locks from our units when we emptied them. She sorted it all out for us as we only realised after we have paid another month's fees and sorted out us a refund.
Excellent customer service from her, as always!
She is the main lady we saw whenever we were there, she was always so friendly, polite and helpful!
We would definitely recommend and would use Shurgard again of we needed to.
Lauren L
19-01-2025
Google
Luke Williams
10-01-2025
Google
Really helpful team. Highly recommend.
Ross Bridgman
05-01-2025
Google
Messed up dates and what not myself and they were very understanding and let me off on fees also lovely staff members
Flo Landor
15-12-2024
Google
Always greeted very warmly especially by Carol who is always helpful and lovely. Easy to set up and use the unit, very convenient and feels safe.
Nicola Macallan
15-12-2024
Google
It was very quick and easy to set up and the staff were lovely !
Sonny Fitness
13-12-2024
Google
Staff are lovely and very helpful
Macauley Prisztas-brown
13-12-2024
Google
Mark Webber
07-11-2024
Google
We moved our stuff in on Sunday which started with the van rental. Carol was there to check us in and show me the van which was effortless and worked so well. Once we had collected our items Carol showed us our unit and having the amount of trolleys on hand made light work of getting all our things up and safely stored. The customer service when I popped in before hand and from Carol was as so good and just made everything so easy. Would highly recommend this company and happy with my choice.
Michael Fiore
30-10-2024
Google
We visited Shurgard Aldershot with an issue of the unit cost inflating to £30 more a month we spoke to a lady call Sarita who new exactly the issue explaining the reasons behind it resolved the issue and traded us up to a bigger unit at a lower cost absolutely superb, thank you Sarita 5*’s to you excellent customer service and knowledge on the company system
Karen Norris
18-10-2024
Google
Quick and easy to arrange a locker. Staff very helpful and friendly. Definitely recommend.
Christopher funnell
17-10-2024
Google
Very helpful staff
Nentcho Nentchev
02-10-2024
Google
The ladies there are amazing, very professional and always ready to help. The facilities are kept in an excellent order. Many thanks
Dan Jones
30-09-2024
Google
Visited today for a quote and look at the sizes of unit available. Was met and assisted by Sarita who was fabulous!! Super helpful, gave me great info and assistance!! Will definitely be booking because of her!!
Sanam Gurung
29-09-2024
Google
Really professional and helpful. Highly recommend
John Telfer
23-09-2024
Google
jono agincourt-trafalgar
19-09-2024
Google
If carlsberg did storage
The best there is helpful staff especially.the lady called fluer went above and beyond to help make a difficult time for me stress free .
Can her manager thank her from me
Highly recommend good price and always willing to help you
Regards
John Merry
stephen common
13-09-2024
Google
Having dealt with lok and store for many years, since taken over by Shurguard it has become too expensive so forced to move, Fleur was fantastic and helpful at all times.
Tilda Fassih
01-09-2024
Google
Hello, today’s service and a few weeks ago has been so easy and enjoyable. A big thank you to Carol for being so patient and encouraging when it came to unloading and packing again. Thank you so much for your assistance and kindness. Tilda
Nicole Atkinson
28-08-2024
Google
Carol was extremely helpful. Made it easy for me to sort out my storage. So friendly and I would highly recommend. Many thanks
Holly K
24-08-2024
Google
I can’t even begin to explain how good the customer service is here. Sarita, Carol & Fleur are all exceptional and have made my experience storing my goods with them so easy. They are all so friendly and responsive and willing to do whatever it takes to ensure they provide you with the best customer support they can. They are invaluable to the company. Thank you ladies for everything.
Kim Davis
13-08-2024
Google
Moved to the area and needed storage as part of my house move. Lovely Staff, always friendly and very helpful. Facilities are good, immaculately clean and well organised. Highly recommend.
Sim
07-08-2024
Google
Facilities are great, easy to park up and load/unload whatever and always trolleys on hand to help. Sarita was super helpful and lovely and answered all questions we had!
Marty Hollands
06-08-2024
Google
Absolutely lovely ladies here, who looked after me, my belongs and my key. A first class service. Would highly recommend.
unwana bede
27-07-2024
Google
Sarita was very helpful and provided satisfactory customer service and I found the exact items I was after
Lyndon Edwards
22-07-2024
Google
Awesome staff very friendly highly recommend
Danielle Dickson
21-07-2024
Google
Wet good service
John winder
20-07-2024
Google
Fantastic service, very clean and very cheap. Thank you. Highly recommended.
John (Hier0g1yphiK)
17-07-2024
Google
Great service, very good value storage options!
Vince Mahoney
06-07-2024
Google
brad55577
29-06-2024
Google
I’m really happy with the customer service i received today the lady who helped me set up my storage unit was amazing she was very helpful would highly recommend using lok’n store
Tudor Rusu
27-06-2024
Google
Nice staff and professional approach.
Hernan Robayo
27-06-2024
Google
Miss Carol.. is the Best
I known her since pre pandemic time.. and every time i came back to lock'n store she great me with the bigges smile ever..
Very happy to be your customer
For ever
And also my brother
😊
Louise Hall
24-06-2024
Google
Katie Fearns
24-06-2024
Google
Harley Lehmann
23-06-2024
Google
Leonie Hilborn
15-06-2024
Google
Excellent service staff are friendly and helpful. Good parking with loading bays and trolleys available .Very easy to find site.