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Self-Storage at Shurgard Basingstoke

Shurgard Basingstoke customer reviews

Crockford Lane, Chineham Basingstoke RG24 8NA
Self-Storage at Shurgard Basingstoke
0125 658 8113
Office: open until 15.00
Access: open until 18.00

CUSTOMER REVIEWS

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(4.9) based on 347 reviews
Date
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Rating
Feedback
Google
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Excellent service
Google
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Good experience
Google
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Google
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Absolutely fantastic storage facility - I wouldn’t choose anywhere else! Edd, Paulette, Lara and Jamie are always so happy to help and nothing is too much trouble. Reasonable pricing too means that you get superb value for money! 😄
Google
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Lara, and Jamie are fantastic really helpful
Google
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Huge thanks to Claire for her help. She is so efficient and reassuring. I will be back!
Google
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Great lock up, nice friendly staff and good for business use.
Google
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The Staff at this location are excellent friendly and helpful. It is a shame that Shurgaurd took over the place and increased prices. Only other quark was the opening hours especially weekends when people are free to access personal spaces. But staff make this place a 5star.
Google
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Excellent all round. Amazing customer service, friendly and helpful.
Google
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Excellent customer service
Google
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Team are amazing - great service
Google
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Google
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Lara was great and very helpful .
Google
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Staff always polite and helpful. Facilities always clean.
Google
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Absolutely fantastic, can't fault them. All of the people there are so very helpful nothing is too much bother. The ease of use for storage is great. Would def use again
Google
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Brilliant service. The staff are so helpful and flexible.
Google
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I had a fantastic experience visiting Lock’n’Store Shurgard in Basingstoke today. Being new to self-storage, I had a lot of questions, but Claire was absolutely amazing. She showed me around the facility, explained everything clearly, and made the whole process feel so easy. Her friendly and professional approach gave me confidence that my belongings will be safe and secure here. The facility itself is clean, well-organised, and secure. I highly recommend Lock’n’Store Shurgard and especially Claire for her exceptional customer service!
Google
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Friendly staff and good value.
Google
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Amazing staff always willing to help! Thank you. Will absolutely use again.
Google
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Excellent management 👏
Google
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Great service. Reasonably priced. Secure storage. Thank you.
Google
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Really helpful staff and a great selection of moving materials. Claire was super helpful and would return for any moving or storage needs
Google
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Google
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Super helpful team that went above and beyond to help us.
Google
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Great service lovely people
Google
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Google
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Lara was very helpful and polite
Google
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Moving house and have been looking at storage places to store some of our items whilst we are in the process. Called and spoke to a lovely lady called Paulette to get a quote. She couldn’t be more informative or helpful. Will speak to my partner regarding quotes but due to the excellent customer service Paulette provided it’s definitely swaying me to use lok n store.
Thank you! What a great asset to the store you are!
Google
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Really great service
Google
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Claire was very helpful in assisting me getting the right boxes. Very polite and professional. Excellent experience!

2nd Review 6th June 2024: Lara was very helpful and I've had a great experience with Lok n Store Basingstoke. Thanks!
Google
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Wonderful experience and great company !! Super easy experience and served by Claire who was amazing!! GIVE THE WOMAN A RAISE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Google
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Fantastic stress-free experience. Claire assisted me with all my needs. She was organised, helpful and friendly. I would definitely recommend this company to a friend.
Google
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Was served by Claire and service and facilities provided were first class. Highly recommended
Google
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Google
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Really good service
Google
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Thank you for your help
Google
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Google
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Lara goes above and beyond to ensure you have all the details you need to make the decision. They are very prompt, professional and courteous. Excellent service, very accomodating. Thank you Lara!
Google
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Very helpful and accomodating
Google
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Lovely and helpful staff. Very friendly. Claire was especially helpful.
Google
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Great customer service and experience. Would highly recommend. Thank you Claire
Google
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Lara was super helpful and amazing!
Google
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Lara was really nice and helpful. I really recommend everyone to use this storage.
Google
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Have used them a couple of times now - always a friendly service and clean easy to access units. Our go to for self storage 🙂
Google
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The team at this centre are amazing! Lara was especially great help in showing me around the centre.
Google
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Lara was really helpful
Google
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Lara and Paulette are a great team! Made to feel really welcome when I arrived to collect some goods left for me. Thanks.
Google
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Amazing staff at Basingstoke. Great help and friendly service.
Google
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Very friendly service and great facilities! Highly recommend!
Google
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Fab customer service and clean facilities. Highly recommend and have used before and will do again!
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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