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Self-Storage at Shurgard Farnborough

Shurgard Farnborough customer reviews

112 Hawley Lane Farnborough GU14 8JE
Self-Storage at Shurgard Farnborough
0125 224 0093
Office: closed now, open at 9.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.8) based on 390 reviews
Date
Platform
Rating
Feedback
Google
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Sarita was very prompt and helpful with the issue I was having. Very friendly and good at her job. Leaves a lasting impression of the company and the way they handle customer service. Wouldn’t trust anywhere else. 😀👍
Google
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Sarita was incredibly helpful, went above and beyond answering all my questions! Nothing was too much trouble.
Google
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Have been using Shurgard Farnborough for the last 5 months or so. Sarita has been amazingly helpful throughout the entire time. Would highly recommend.
Google
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The staff are very friendly and helpful.
The corridors and toilets are kept clean.
Google
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Thank you Chris Harman (Farnborough Store). Very helpful and professional as always.

Kind Regards,

Justin
Google
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Google
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Amazing help from Sarita !
Google
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Just wow what a great guy and a great manager chris is! Thank you so much
Google
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Chris store manager provided an excellent service he was very informative and quick and efficient.
I would definitely recommend his services to others.
Google
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The manager Chris is very helpful, he was very knowledgeable and very professional
Google
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Chris the manager is absolutely amazing, I couldn't have managed without him A+++
Google
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Chris, the store manager, was exceptionally helpful. I’d never used a storage service before, but he walked me through everything, even helping me set it up on my phone and explaining how it all works. He made the move incredibly easy and completely hassle-free. Storing my things was stress-free, and overall it was a great experience.
Google
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I couldn’t be happier with the service I received at Shurguard Farnborough. Chris & Sarita greeted me as soon as I arrived and they were so friendly and approachable. They listened carefully to what I needed and guided me through the best storage options without any pressure. Their customer service was outstanding and made the whole process quick and easy. Highly recommended!
Google
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Very helpful and informative.
Google
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Shurgard has consistently been the cheapest option when looking for storage and setting it up was very easy. When I needed to change the size of my unit it happened very smoothly and I was taken to other units to be able to see the size before I decided.
Excellent service and value for money.
Google
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Very helpful staff, big help from Sarita and quick to get setup ready to store.
Google
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Chris and sarita are great to deal with very friendly, helpful and made the process feel so easy. many thanks to the team!
Google
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The facilities at Farnborough are really good with dry, good size units and 24 hr access with personal code.
But the best bit is the staff - especially Sarissa, who is super efficient, friendly and helpful. Thank you
Google
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Chris Harman was super helpful when I called through on Christmas Eve (eve) got straight to it, sent me the documents across & was all sorted in minutes! - thanks Chris
Google
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Google
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Google
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Brilliant service, the lady in the office is extremely helpful would definitely recommend this place
Google
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Great service from start to finish !
Google
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Sarita, Shurgard Farnborough, was very helpful. The whole experience of renting a unit was explained and so easy. Thank you Sarita.
Google
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Google
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What a service from the store manager chris. This guy needs a medal. What an amazing guy. Credit to him and his staff
Google
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Chris was brilliant- even though he hates crocs lol
Google
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Chris is a great manager, very helpful and friendly.
Google
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Chris was very approachable and helpful in setting up my storage unit.
Have used Shurgard previously as well. Service I found always more approachable and informative than other storage companies.
Google
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Chris went above and beyond helping me move into my container. Extremely happy with the communication and a very smooth process
Google
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Chris was great helped me out a lot.
Google
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Just wow. Chris the store manager is amazing.
Google
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Sarita was more then helpful
Assisting us with a storage move
Would fully recommend!!
Google
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I’ve just signed a contract with this storage company and the experience has been fantastic from start to finish. Everything was seamless—from arriving on-site to accessing my unit for the first time.

A huge thank you to Sarita for her professionalism and support. She took the time to understand my needs and found the perfect solution. I’d looked at options online, and she was able to offer me the first month for just £1.00 and reduced monthly rates after that—great value! She also showed me how to use the Shurgard App, which made it so easy to access and start using my unit this weekend.

Highly recommend for anyone looking for reliable, hassle-free storage with excellent customer service.
Google
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Excellent customer support from Chris and Sarita.
Google
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Google
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Google
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Chris was very helpful and showed us around and how everything works. The whole process has been so smooth.
Google
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Sarita - Thank you for your patience and being an amazing customer service rep. Greatly appreciated.
Google
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Chris, was very helpful, & informative.

Thank you.
Google
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Chris the service manager was really helpful and professional at sorting our storage locker requirements. Highly recommended company.
Google
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Well Chris the store manager is amazing!
He went out of his way to help us today!
He is a great asset to Shurgard, where did you find this young man. Just wow!
Google
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Google
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Really nice friendly staff and clean tidy units with quick access
Google
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Very helpful and informative to my needs
Google
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Went in today to get a lock up unit, Chris helped me with the whole process. He was excellent and could not recommend more. If you need storage definitely recommend and ask for Chris!
Google
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Sarita
Very friendly. Very helpful
She is better than Chris
Google
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Amazing customer service better than Aldershot
Google
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Google
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Had trouble with the lift but the problem was resolved by restarting the app. Sarita was very helpful.
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