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Self-Storage at Shurgard Farnborough

Shurgard Farnborough customer reviews

112 Hawley Lane Farnborough GU14 8JE
Self-Storage at Shurgard Farnborough
0125 224 0093
Office: closed now, open at 9.00
Access: closed now, open at 7.00

CUSTOMER REVIEWS

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(4.8) based on 383 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Brilliant service, the lady in the office is extremely helpful would definitely recommend this place
Google
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Great service from start to finish !
Google
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Sarita was very professional and patient during our visit and our many questions. A delight to work with.
Google
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Sarita, Shurgard Farnborough, was very helpful. The whole experience of renting a unit was explained and so easy. Thank you Sarita.
Google
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Google
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What a service from the store manager chris. This guy needs a medal. What an amazing guy. Credit to him and his staff
Google
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Chris was brilliant- even though he hates crocs lol
Google
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Chris is a great manager, very helpful and friendly.
Google
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Chris was very approachable and helpful in setting up my storage unit.
Have used Shurgard previously as well. Service I found always more approachable and informative than other storage companies.
Google
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Chris went above and beyond helping me move into my container. Extremely happy with the communication and a very smooth process
Google
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Chris was great helped me out a lot.
Google
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Just wow. Chris the store manager is amazing.
Google
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Sarita was more then helpful
Assisting us with a storage move
Would fully recommend!!
Google
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I’ve just signed a contract with this storage company and the experience has been fantastic from start to finish. Everything was seamless—from arriving on-site to accessing my unit for the first time.

A huge thank you to Sarita for her professionalism and support. She took the time to understand my needs and found the perfect solution. I’d looked at options online, and she was able to offer me the first month for just £1.00 and reduced monthly rates after that—great value! She also showed me how to use the Shurgard App, which made it so easy to access and start using my unit this weekend.

Highly recommend for anyone looking for reliable, hassle-free storage with excellent customer service.
Google
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Excellent customer support from Chris and Sarita.
Google
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Google
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Google
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Chris is great 👍
Google
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Chris was very helpful and showed us around and how everything works. The whole process has been so smooth.
Google
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Sarita - Thank you for your patience and being an amazing customer service rep. Greatly appreciated.
Google
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Chris, was very helpful, & informative.

Thank you.
Google
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Chris the service manager was really helpful and professional at sorting our storage locker requirements. Highly recommended company.
Google
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Well Chris the store manager is amazing!
He went out of his way to help us today!
He is a great asset to Shurgard, where did you find this young man. Just wow!
Google
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Google
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Really nice friendly staff and clean tidy units with quick access
Google
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Very helpful and informative to my needs
Google
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Went in today to get a lock up unit, Chris helped me with the whole process. He was excellent and could not recommend more. If you need storage definitely recommend and ask for Chris!
Google
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Sarita
Very friendly. Very helpful
She is better than Chris
Google
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Amazing customer service better than Aldershot
Google
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Google
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Had trouble with the lift but the problem was resolved by restarting the app. Sarita was very helpful.
Google
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Spoke with Chris on the phone to help extend my storage in another location and he was very helpful, would certainly recommend using Shurgard!
Google
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Sarita and Chris provided absolutely outstanding service. They went above and beyond to make sure everything was taken care of, and their support has been invaluable. I honestly couldn’t rate them highly enough for the help and dedication they’ve given me. Truly a pleasure
Google
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Surita amd Chris are amazing
Google
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Google
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Never seen a security level like this 🫣🫣🫣
Google
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We saw Chris today who helped me and my daughter reserve a unit. He was exceptional in the help he gave us. Whatever Shurgard are paying him, it's not enough!!
Google
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Chris was awesome, helped with everything. Felt really looked after.
Google
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Sarita was brilliant. Really helpful and informative!
Google
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Very friendly and helpful service! Thanks!!
Google
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Chris was very helpful, process was very easy and quick.
Google
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Really good experience getting the unit and unloading today. Chris made the experience easy to understand and took the time to help walk me through everything there, made sure we were ok and gave us some good tips. Overall smooth and easy, would recommend. Thanks very much Chris!
Google
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I must admit Chris was fantastic very informative polite and good fun. Brilliant asset to the company
Google
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Chris (store manager) great help with a huge problem. Very clean and accessible location. Would recommend and use again.
Google
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Chris was very helpful, whist working onsite.
Google
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Chris is an extremely helpful and courteous young man whose help was much appreciated today.
Google
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Thank you Chris - you have saved me money and resolved an ongoing issue to reduce my storage space.

Very happy customer and he is an asset to Shugard!
Google
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I've found the best storage solution! The service was top-notch, and the entire process was seamless. The receptionist, SARITA, was lovely and welcoming. HENRY, the on-call representative, was also fantastic - They kept me informed every step of the way. The storage space itself is massive, with generous trolleys that can accommodate large items. I'm absolutely thrilled and would definitely choose this storage facility again! You have all the control of opening gates, doors, etc just from your phone . Wow

Oh and I had a follow up call to make sure I was satisfied with the service. This is AMAZING
Google
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Fantastic service from Sarita - highly recommended
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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