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Self-Storage at Shurgard Farnborough

Shurgard Farnborough customer reviews

112 Hawley Lane Farnborough GU14 8JE
Self-Storage at Shurgard Farnborough
0125 224 0093
Office: open until 17.30
Access: open until 21.00

CUSTOMER REVIEWS

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(4.9) based on 388 reviews
Date
Platform
Rating
Feedback
Google
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Visted today as I was in need of a small storage space for short term while I repaint a bedroom. Was assisted by Valter who listened to my needs and showed me a unit that was perfect for me. Brilliant service and greatly recommended
Google
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Val and Sarita were extremely helpful during our stay at Shurgard. Would 100% recommend them
Google
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Staff were very helpful and friendly especially Valter and Sarita.
Google
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Val and Sarita where amazing a credit to the company!
Google
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Sarita was amazing and very helpful
Google
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Great Staff - Very helpful in helping me get my first storage locker sorted .
I have spoken with Sarita , Walter
Google
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I was passing the store a couple of weeks ago and decided to pop in as I may need storage very soon. I had the opportunity to speak with Chris, who was extremely helpful. He provided all the relevant information and showed me a few units so I could get a good idea of the sizes and work out what I might need.

I would highly recommend this place based on the great customer service, and I will definitely be returning in the near future to secure the right storage unit.
Google
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Absolutely seamless from the very beginning. Would recommend!
Google
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Well located just off the M3 with seemingly best prices in the area that I could find. Chris and Sarita at the front desk are always happy to help with any queries or issues!
Google
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Really helpful and very caring. Ensured all my enquiries were answered fully and to my satisfaction. Great customer care.
Google
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I visited the Farnborough store earlier this month to buy some boxes and Chris the store manager was just amazing, we chatted about storage and if I needed I would definitely come back and see Chris as his customer service was second to none.
Google
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Surita explained everything that I needed to know about my payments as my credit card was compromised.
Google
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Easy, smooth and friendly staff! Sarita was very helpful in showing me how to get in my unit and a courtesy call the following day to make sure everything is okay! Very much appreciated 😊
Google
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Sarita, great customer service as always
Google
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Shertia was lovely to deal with and very professional would using these facilities
Google
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Great service thank you
Google
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Sarita was very prompt and helpful with the issue I was having. Very friendly and good at her job. Leaves a lasting impression of the company and the way they handle customer service. Wouldn’t trust anywhere else. 😀👍
Google
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Sarita was incredibly helpful, went above and beyond answering all my questions! Nothing was too much trouble.
Google
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Have been using Shurgard Farnborough for the last 5 months or so. Sarita has been amazingly helpful throughout the entire time. Would highly recommend.
Google
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Great staff and great place. Made very easy. Highly recommend
Google
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The staff are very friendly and helpful.
The corridors and toilets are kept clean.
Google
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Thank you Chris Harman (Farnborough Store). Very helpful and professional as always.

Kind Regards,

Justin
Google
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Google
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Was assisted by Chris the branch manager at Farnborough. What an amazing individual. He recognised my neurodivergence and was extremely empathetic and helpful. A great ambassador and representative for your company.
Google
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Amazing help from Sarita !
Google
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Very helpful staff
Google
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Chris, Store Manager was amazing! His customer service was immecable and made me feel verg comfortable.
Google
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Just wow what a great guy and a great manager chris is! Thank you so much
Google
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Chris store manager provided an excellent service he was very informative and quick and efficient.
I would definitely recommend his services to others.
Google
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Chris the store manager absolutely exceptional service product knowledge was perfect and transparent and cost-effective for my needs. Customer service was brilliant and efficient and felt tailored to my needs. Chris dealt with a dynamic requirement efficiently under 20 minutes despite the variables and difficulties absolutely would recommend
Google
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The manager Chris is very helpful, he was very knowledgeable and very professional
Google
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Chris the manager is absolutely amazing, I couldn't have managed without him A+++
Google
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Chris, the store manager, was exceptionally helpful. I’d never used a storage service before, but he walked me through everything, even helping me set it up on my phone and explaining how it all works. He made the move incredibly easy and completely hassle-free. Storing my things was stress-free, and overall it was a great experience.
Google
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I couldn’t be happier with the service I received at Shurguard Farnborough. Chris & Sarita greeted me as soon as I arrived and they were so friendly and approachable. They listened carefully to what I needed and guided me through the best storage options without any pressure. Their customer service was outstanding and made the whole process quick and easy. Highly recommended!
Google
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Very helpful and informative.
Google
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Shurgard has consistently been the cheapest option when looking for storage and setting it up was very easy. When I needed to change the size of my unit it happened very smoothly and I was taken to other units to be able to see the size before I decided.
Excellent service and value for money.
Google
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Very helpful staff, big help from Sarita and quick to get setup ready to store.
Google
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Chris and sarita are great to deal with very friendly, helpful and made the process feel so easy. many thanks to the team!
Google
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The facilities at Farnborough are really good with dry, good size units and 24 hr access with personal code.
But the best bit is the staff - especially Sarissa, who is super efficient, friendly and helpful. Thank you
Google
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Chris Harman was super helpful when I called through on Christmas Eve (eve) got straight to it, sent me the documents across & was all sorted in minutes! - thanks Chris
Google
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Google
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Google
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Brilliant service, the lady in the office is extremely helpful would definitely recommend this place
Google
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Great service from start to finish !
Google
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Sarita was very professional and patient during our visit and our many questions. A delight to work with.
Google
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Sarita, Shurgard Farnborough, was very helpful. The whole experience of renting a unit was explained and so easy. Thank you Sarita.
Google
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Google
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What a service from the store manager chris. This guy needs a medal. What an amazing guy. Credit to him and his staff
Google
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Chris was brilliant- even though he hates crocs lol
Google
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Chris is a great manager, very helpful and friendly.
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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