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Self-Storage at Shurgard Portsmouth

Shurgard Portsmouth customer reviews

Rudmore Square Portsmouth PO2 8RW
Self-Storage at Shurgard Portsmouth
0239 388 0012
Office: open until 16.00
Access: open until 16.00

CUSTOMER REVIEWS

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(4.9) based on 386 reviews
Date
Platform
Rating
Feedback
Google
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Very helpful staff. Kerry at the reception always happy to help. The facility is nice and tidy.
Google
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Great service from Kerry in reception, really friendly. All set up quickly and easily. Easy access.
Google
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Absolute fantastic staff Kerry was really helpful and it was all really easy to set up. Superb offer too which was amazing. 5*****
Google
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The storage we received was clean and exactly what we expected, Kerry was a super star always helpful and nothing was to much
Google
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Moved in to my unit today with the help of the lovely Kerry down at reception who helped me sign up and get everything sorted, everything went smoothly and she was very helpful and kind!
Google
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What a fantastic team! Every visit to the store is met with a warm, down-to-earth welcome and a genuine 'can-do' attitude. The experience always feels authentic—never forced or bound by the usual routine. I deeply value how approachable the team is; asking for support or assistance never feels like a bother. This first-class team consistently delivers a world-class experience. Thank you all!
Google
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Have been very friendly and helpful especially Kerry
Google
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Great service and very helpful staff. Feel our stuff is very well looked after here.
Google
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Kerry, Wendy and the team are friendly, approachable and go out of their way to help. Great service.
Google
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Simple to access and friendly staff Kerry sorted all the paperwork and made a stressful time very easy
Google
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Excellent value and service. Kerry in reception is very friendly. Easy to park, too.
Google
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Easy to set up, clean and great customer service. I would recommend their service.
Google
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Wendy and Kerry make you feel welcome and are happy to assist.Top service in a great facility.Very friendly!
Google
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Very reasonable priced and the guys/girl work there are very helpful and friendly
Google
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quality storage

helpful and friendly staff
Google
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Wendy was super helpful in sorting out our room transfer. The process was easy and well explained by Wendy. We find Shurgard very easy to use as a business and very reasonably priced.
Google
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Chose shurgard for their very competitive rates. Happy we did as service has been exceptional.
Google
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Got my storage unit there today! Very straight forward, very helpful & polite! Great customer service by a lady called Wendy and I would recommend to anyone! Best price I could find too!
Google
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Really amazing people! From the phone call setting up the contract to the reception helping with onboarding, it's been an easy and sweet experience. Highly recommend!
Google
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Very nice people at the reception, helped solve my issue out quickly!
Google
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I've used Lok'n Store (or now known as Shurgard) through all my years at uni for extra storage over the summer. The staff have always been helpful and very nice to talk to.Thank you to Kerry and Wendy for helping me today!
Google
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Google
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Very nice and very helpful
Google
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was super easy and convenient as an option for students over the summer with helpful and nice staff!

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Google
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Great service
Really professionally run lock up
Wendy was excellent.. super efficient and super friendly
Thank you
Jo
Google
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very helpful, great price (£1 for first 4 weeks) and very easy access
Google
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Wendy was so helpful and lovely to deal with. She made the process so seamless. I would definitely recommend. I will always come back. Thanks Wendy you're a star.
Google
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Amazing 10/10 Wendy was very lovely the best. Happy customers
Google
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Wendy was amazing, easy to talk to and was so lovely. 5 stars for her.
Google
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Fantastic, all very helpful and accomodating- will miss chatting with the team, thank you all
Google
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The front desk staff are lovely. I must say, to avoid being locked in don’t enter through the Shuttle without writing down your name.
Google
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Excellent. Very helpful. Ideal for storing stuff during a house move.
Google
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I went into the unit yesterday to get some space. I wasn't sure of what size I needed but the lady showed me around and made me aware of the best deals. The staff are really friendly.
Google
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Very professional and helpful, explained everything well and answered my questions honestly. They made me feel a valued customer. I would recommend them.Very professional and helpful, explained everything well and answered my questions honestly. They made me feel a valued customer. I would recommend them.
Google
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Quick and painless process by a friendly and professional Wendy, thank you!
Google
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Came to Lok N Store today to carry out Some work. Was greeted as soon as i stepped through the door by the friendly Wendy and Kerry i even got offered a coffee. No complaints at all.
Google
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Google
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Fantastic service - Wendy was brilliant and made our storage journey seamless
Google
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Wendy was very helpful and professional, she explained everything thoroughly, Showed me where to park and where my storage unit was. All round great customer service. I would recommend.
Google
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Absolutely fantastic service - staff are brilliant- highly recommend!
Google
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Very happy and accommodating. Clean and dry storage facilities, and nothing is too much trouble when we have organised an external removal company to liaise with staff and the storage centre to collect items when we are not around, key is left and plans made and we have left the storage company in charge of seeing the removal men complete the task safely. Thoroughly recommend, thank you to Kerry, who has been there all weekend and supported this swift removal for us
Thank you
Google
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Well located, clean facilities, helpful and friendly staff perfect experience with storage.
Google
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Great service and staff
Google
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Great customer service and top advice!
Google
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Had my unit for about 3 years never had a problem, they are very friendly Nice and easy use, now have you at home for my bit and bobs no longer need the unit, but would 100% use again
Google
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It was a lovely and helpful discussion with Mrs Kerry. She helped me out on which boxes would fit my house.
Google
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Staff was very helpful and supplied coffee while I was moving a customers stuff into lock up
Google
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Great service
Google
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Wendy, kerry, chris was a wonderful staff members. Helped me through the whole process. Top notch.
Google
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Great and friendly staff , no problems at all in the whole time using the services :)
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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