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Self-Storage at Shurgard

Shurgard Southampton customer reviews

Third Avenue Southampton S015 0JX
Self-Storage at Shurgard
0238 168 0003
Office: closed now, open at 9.00
Access: closed now, open at 7.00

CUSTOMER REVIEWS

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(4.8) based on 420 reviews
Date
Platform
Rating
Feedback
Google
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Dan and the team at Shurguard Self Storage on Millbrook Road in Southampton provide a first class customer service. Always helpful and friendly with great advice to maximise our storage options I’d recommend them and give them a solid 5 stars!
Google
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Used them for a house move recently. Great service especially Lauren at reception. Will use again when needed!
Google
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So helpful with my enquiry,what lovely staff you have Shurgard!
Google
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Used them for a house move. Polite, friendly staff. Unit was more than enough and id very reasonably priced. I will 100% be using them again.
Google
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Brilliant customer support and very efficient, thank you Shurgard!
Google
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Google
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Fantastic service, staff were very helpful!
Google
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Lauren was a pleasure to deal with. Very helpful.
Google
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Brilliant service! Would definitely recommend!!
Google
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Really useful thanks
Google
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Friendly and helpful staff, nice and clean storage with easy access, reasonable price. I'm a happy customer.
Google
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A very pleasant experience! Lauren was very friendly, polite and helpful.
Google
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Sue was excellent, so patient and explained everything perfectly. The storage units are so clean and staff are extremely friendly. Thank you!
Google
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Very friendly staff very helpful would recommend highly
Google
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Lauren, Dan and Sue are a great team. Highly recommend
Google
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Great service!!
Google
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Excellent service, will definitely use again and recommend.
Google
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Visited and rented a unit with the utmost 1st class service with Sue . Highly recommend and thank you very much
Google
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Great customer service
Google
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Shurguard Southampton were excellent from start to finish and always friendly. Dan and Mackenzie really helped me out when I had a couple of problems of my own making! I would definitely recommend them.
Google
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We used this location for nearly a year, from when it started as Lok'n'Store to the change to Shurgard. Thankfully they kept the team, and they are all absolutely amazing. Shurgard were lucky to take them on, they really know how to make customers feel great -so a big shout out to Jack, Dan, Sue and especially Mackenzie who on our last day was really supportive, and helpful in making everything end well for us.
Google
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The team at Shurgard in Southampton have been so helpful and friendly since we arrived with them a year ago.
They helped us with our requests and made our time with them very easy.
Special mention to Mackenzie who really helped us out as we were leaving!
Google
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Mackenzi customer service was excellent during my visit to the storage unit. Everything was explained in great detail, he was very informative, very friendly, communicative and polite. If you are looking to get storage unit at Shurgard Southampton Mackenzi will look after you.
Google
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Fantastic self storage with no issues for setup, very helpful and friendly staff.
Google
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Good service, Mackenzie was very friendly and helpful
Google
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These guys have great customer service!
Google
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Clean, well lit, good accessibility and very friendly and helpful staff.
Google
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Great place to storage your things
Google
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Great service by mckenzie. Very friendly and polite.
Google
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Google
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Excellent service . MacKenzie is brilliant 🤩!
Google
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Service provided by Sue, excellent!
Google
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The customer service was amazing from the moment I walked in the door. Thank you to Mackenzie Bloomfield for his excellent service and for all of the helpful information, along with showing me the units. He has helped make a stressful home move less stressful!
Google
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great
Google
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Very helpful staff.
Google
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Absolutely amazing team really helpful with helping us choose what we needed at the time and at a great price.
Google
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I have used the storage for a while now. When I needed to downsize to a smaller unit it was straightforward to arrange. The team are always polite and helpful with any questions.
Google
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Had a fantastic experience at Shurgard Southampton! The facility is clean, secure, and well-organized, making the storage process smooth and hassle-free. A special shoutout to the friendly staff member with a ponytail (I didn’t catch their name) who was incredibly helpful, answering all my questions and making sure I had everything I needed. Great customer service like this makes all the difference highly recommend!
Google
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Google
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brilliant customer service from kenzie i love his attitude and he was great at helping me when i needed it.
Google
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Very friendly staff. Sue and Dan were very friendly and helpful. Sue showed me around and help me get the right space for my needs. Thank you both.
Google
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All of the team (Dan, Sue, Jack, Mackenzie) are terrific! They’re really helpful, they care and look after you so well. Amazing!
Google
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Very easy to access, the prices are brilliant and the staff are super friendly and always helpful
Google
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Excellent service friendly staff
Google
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Google
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Affordable, friendly staff and great location. Highly recommend.
Google
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Google
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Google
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Brilliant service and staff, very helpful , friendly and professional, I would definately recommend and use this company again.
Google
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Great staff now and easy access to the storage facility
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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