CUSTOMER REVIEWS

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(4.7) based on 206 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Received a very good service from Sarah!
Google
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Daniel was a superstar at the Ashford branch . Could not of been anymore helpful
Google
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Google
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Always friendly service. The staff are super helpful and lovely. Thank you :)
Google
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Enquired about storage and dan was so helpful , showed me 2 different size lockers and explained everything I needed to know including insurance
Google
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Friendly staff, easy check in!

Thanks for making our move easy ✌🏽
Google
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Good storage . Company. Stored for six months with no issues. Good rate as well.
Competent and willing staff.
Will definitely use them again!
Google
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Easy check in and super friendly staff thanks guys
Google
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The two young ladies, Sarah and Poppy were very professional, friendly and went above and beyond, letting me know about other products. It is such a wonderful experience every time. They make you feel welcome and satisfied with the service. I also admire their uniform.
Google
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The two Dans at Ashford Shurgard could not be more helpful. They were both incredibly knowledgeable and professional. Amazing customer service.

Thank you.
Google
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Friendly staff

Easy storage units
Google
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Really great staff very helpful and professional.
Google
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Google
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Great place to store your things. Dan and Poppy was helpful, great customer service 👍🏽👍🏽
Google
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Really nice people at the Ashford branch, I used the unit for about a year and never had any problems. I’d recommend them to anyone!
Google
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Google
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Good information given on the phone prior to booking which helped with planned preparation.
Better prices offered on visit, very efficient and friendly staff! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Google
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The team at Ashford are amazing. We've had a few units over the last 18 months due to moving home and downsizing. Each time we've been in there is always a warm welcome, service that's professional and made up of a dedicated knowledgeable team. No question is too random nor request too challenging, if they don't know the answer they are happy to find out. It is probably a bit sad to say it but I will miss coming up here. Thanks Team Shurgard Ashford!
Google
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Google
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Staff extremely friendly and helpful especially if you forget your key and have to remove the lock!The storage place was clean and well kept. A simple process to sign up and hand back the storage ( only required a 7 day notice period- in writing)
Would recommend to meet short or long term storage needs
Google
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Great experience, staff really helpful, would highly recommend. Will definitely use again
Google
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The advice and information given by Dan at Lok'nStore in Ashford was very helpful and was overall friendly, happy to answer any questions I had!
Google
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Great service and help. Highly recommend them to use. They answered all my questions and gave me exactly what I needed.
Google
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Fantastic service by all of the staff here.
Google
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Excellent customer service, friendly and helpful staff. Everything explained very clearly. The facility is safe, secure and clean. I would definitely use again if I need storage and will recommend to others. An exceptional service.
Google
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Good clean premises and Sarah and the team are great. Highly recommended
Google
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Friendly, quick service
Google
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Contacted Lok n Store and had a wonderful service with incredibly helpful information from Dan who could not have gone any more above and beyond to assist me. Highly recommend!!
Google
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First class service all of the team were always friendly. I used the unit for only two months and would certainly recommend Lok n store in Ashoford thanks again
Google
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Very friendly staff and always helpful
Google
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Really happy with the overall service here, been using them for years. Sarah has been extremely helpful over the past few months, I needed to upgrade to a bigger unit and she made it so easy - thank you Sarah ⭐⭐⭐⭐⭐
Google
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Staff couldn’t be more helpful and the premises are kept to a high standard. Open 7 days a week was a god send!
Google
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I come to this site regularly, and always find friendly staff with smiles on there faces always happy to help. This makes me keep on returning
Google
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Always a joy Dan & Jan before she left
Very professional outfit.
5*******
Google
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Helpful at all times
Very accommodating
Great staff, they run the business well. Amy fits in well with the team 😄
Google
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Good service and secure location. Been using my storage unit for about 3 months and always good attention and friendly service. Recommended.
Google
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Super helpful and friendly staff, reasonable price and nice sized trolleys. Can't fault it.
Google
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Great service and very nice staff .Many thanks for your help with storage when I needed it .
Google
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Fantastic customer service. Dan was very friendly and really helpful explaining everything and showing me around. Thank you Dan
Google
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(Translated by Google) For storage

(Original)
Fir storage
Google
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Very polite staff well informed and very helpful
Google
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Super helpful and friendly staff. Great prices and easy access!
Google
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Google
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Dan is the Man! Sorting a unit was made so easy and instantaneous, dont know why I haven't used them before!!!
Google
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Google
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Nipped in yesterday to buy boxes, excellent service and perfect selection of sizes and covers. Will definitely be back to buy more.
Google
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Very friendly staff and easy access. Had to change units twice,was very easy and was given plenty of time. Would highly recommend!
Google
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Friendly customer service 😊 always polite and helpful. Clean facility, great price and would highly recommend.
Google
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Highly recommend Lok'nStore in Ashford. Such a friendly and helpful service from Dan, plenty of choice for storage space and easy to use system. Thank you again 😊