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Self-Storage at Shurgard Ashford

Shurgard Ashford customer reviews

Wotton Road Ashford TN23 6LL
Self-Storage at Shurgard Ashford
0123 343 8080
Office: open until 18.00
Access: open until 18.00

CUSTOMER REVIEWS

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(4.7) based on 206 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Received a very good service from Sarah!
Google
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Daniel was a superstar at the Ashford branch . Could not of been anymore helpful
Google
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Google
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Always friendly service. The staff are super helpful and lovely. Thank you :)
Google
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Enquired about storage and dan was so helpful , showed me 2 different size lockers and explained everything I needed to know including insurance
Google
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Friendly staff, easy check in!

Thanks for making our move easy ✌🏽
Google
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Good storage . Company. Stored for six months with no issues. Good rate as well.
Competent and willing staff.
Will definitely use them again!
Google
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Easy check in and super friendly staff thanks guys
Google
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The two young ladies, Sarah and Poppy were very professional, friendly and went above and beyond, letting me know about other products. It is such a wonderful experience every time. They make you feel welcome and satisfied with the service. I also admire their uniform.
Google
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The two Dans at Ashford Shurgard could not be more helpful. They were both incredibly knowledgeable and professional. Amazing customer service.

Thank you.
Google
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Friendly staff

Easy storage units
Google
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Really great staff very helpful and professional.
Google
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Google
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Great place to store your things. Dan and Poppy was helpful, great customer service 👍🏽👍🏽
Google
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Really nice people at the Ashford branch, I used the unit for about a year and never had any problems. I’d recommend them to anyone!
Google
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Google
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Good information given on the phone prior to booking which helped with planned preparation.
Better prices offered on visit, very efficient and friendly staff! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Google
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The team at Ashford are amazing. We've had a few units over the last 18 months due to moving home and downsizing. Each time we've been in there is always a warm welcome, service that's professional and made up of a dedicated knowledgeable team. No question is too random nor request too challenging, if they don't know the answer they are happy to find out. It is probably a bit sad to say it but I will miss coming up here. Thanks Team Shurgard Ashford!
Google
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Google
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Staff extremely friendly and helpful especially if you forget your key and have to remove the lock!The storage place was clean and well kept. A simple process to sign up and hand back the storage ( only required a 7 day notice period- in writing)
Would recommend to meet short or long term storage needs
Google
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Great experience, staff really helpful, would highly recommend. Will definitely use again
Google
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The advice and information given by Dan at Lok'nStore in Ashford was very helpful and was overall friendly, happy to answer any questions I had!
Google
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Great service and help. Highly recommend them to use. They answered all my questions and gave me exactly what I needed.
Google
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Fantastic service by all of the staff here.
Google
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Excellent customer service, friendly and helpful staff. Everything explained very clearly. The facility is safe, secure and clean. I would definitely use again if I need storage and will recommend to others. An exceptional service.
Google
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Good clean premises and Sarah and the team are great. Highly recommended
Google
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Friendly, quick service
Google
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Contacted Lok n Store and had a wonderful service with incredibly helpful information from Dan who could not have gone any more above and beyond to assist me. Highly recommend!!
Google
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First class service all of the team were always friendly. I used the unit for only two months and would certainly recommend Lok n store in Ashoford thanks again
Google
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Very friendly staff and always helpful
Google
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Really happy with the overall service here, been using them for years. Sarah has been extremely helpful over the past few months, I needed to upgrade to a bigger unit and she made it so easy - thank you Sarah ⭐⭐⭐⭐⭐
Google
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Staff couldn’t be more helpful and the premises are kept to a high standard. Open 7 days a week was a god send!
Google
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I come to this site regularly, and always find friendly staff with smiles on there faces always happy to help. This makes me keep on returning
Google
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Always a joy Dan & Jan before she left
Very professional outfit.
5*******
Google
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Helpful at all times
Very accommodating
Great staff, they run the business well. Amy fits in well with the team 😄
Google
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Good service and secure location. Been using my storage unit for about 3 months and always good attention and friendly service. Recommended.
Google
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Super helpful and friendly staff, reasonable price and nice sized trolleys. Can't fault it.
Google
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Great service and very nice staff .Many thanks for your help with storage when I needed it .
Google
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Fantastic customer service. Dan was very friendly and really helpful explaining everything and showing me around. Thank you Dan
Google
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(Translated by Google) For storage

(Original)
Fir storage
Google
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Very polite staff well informed and very helpful
Google
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Super helpful and friendly staff. Great prices and easy access!
Google
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Google
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Dan is the Man! Sorting a unit was made so easy and instantaneous, dont know why I haven't used them before!!!
Google
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Google
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Nipped in yesterday to buy boxes, excellent service and perfect selection of sizes and covers. Will definitely be back to buy more.
Google
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Very friendly staff and easy access. Had to change units twice,was very easy and was given plenty of time. Would highly recommend!
Google
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Friendly customer service 😊 always polite and helpful. Clean facility, great price and would highly recommend.
Google
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Highly recommend Lok'nStore in Ashford. Such a friendly and helpful service from Dan, plenty of choice for storage space and easy to use system. Thank you again 😊
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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