CUSTOMER REVIEWS

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(4.9) based on 347 reviews
Date
Platform
Rating
Feedback
Google
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Daniel was so helpful and wanted to give him a shout out, thank you for being so accommodating he really did make my day.
Many thanks
Google
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Great service
Google
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Google
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Great staff very helpful. Easy access to the unit.
Google
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Dan was very helpful in helping me select the best storage unit for my needs. 👍
Google
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Excellent service from Lucy
Google
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Dan and Mel at Shurgard in Broadstairs couldn’t have been more helpful. They were friendly and welcoming as soon as I entered the building. Dan walked me through everything I needed to do and had clearly thought about the kinds of questions customers would ask. Overall a very positive and reassuring experience l, couldn’t recommend them enough.
Google
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Been using this facility for 3 years now and the staff are very friendly and helpful. Would recommend this facility to anybody who is looking for storage!
Google
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Google
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Staff very helpful with good customer service skills
Google
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Fabulous service and help
Google
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Friendly staff, easy access, great value. Recommended
Google
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Google
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Had my storage for a few months while I sorted a relocation out of Kent. It was super affordable for the space I got, and any time I needed help staff were always helpful and quick to respond to my inquiry.
Google
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Christmas outfits are fantastic
Google
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Fantastic staff, especially Dan. Great place to leave my possessions
Google
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Very helpful Mel, Lucy & Dan. Excellent space, recommend.
Google
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Google
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Great service
Google
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Easy to book online, got the storage unit sorted and booked overnight, great service
Google
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Easy to book and got the 1st months storage for £1! On arrival we we're shown how to sign in and what to do/ where to go by Lucy who was extremely helpful and welcoming. Highly recommended.
Google
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The worker was friendly, patient and took her time to explain to me
Google
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Mel was very helpful, as was the gentleman on the phone.
Google
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Great service and great staff. Really kind and helpful. I would highly recommend them.
Google
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Really helpful staff, and secure clean facilities!
Google
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Rented a unit to help get rid of unwanted stuff and sort through it all. It was easy to set up contract online and I was in my unit the same day.
The staff are friendly and helpful if you need anything.
I’ve only been storing for a short time but I only needed a short amount of time for storage.

I would use in the future if needed.
Google
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From the first day I moved my items into the locker, the staff were incredibly friendly, always smiling, and eager to help with any questions I had. The building was consistently clean and well-maintained, with plenty of equipment available and ready to use at all times. Overall, it's been a great experience, and I highly recommend their services.
Google
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Google
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Google
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Hailey is great at her job!
Google
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Really easy to rent a storage unit here, really nice staff, good clean units, sign up process is nice and quick
Google
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Great Service, the staff are wonderful and helpful at all times, flexible and affordable. Sad to leave after over 3 years but happy to come back if i need to.
Google
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Exactly what we needed while we decluttering and were holding items in preparation for boot fairs. The process was simple and the staff incredibly friendly and informative
Google
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Extremely helpful staff, clean storage, straightforward system.
Google
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Google
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Google
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Google
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Google
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Lucy was super helpful and chatty. Really simple process to get us moved in quickly!
Google
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Excellent service. Nice and clean lock ups. Would recommend
Google
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Excellent service and great staff who are super helpful
Google
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Lovely happy staff
Google
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Great help and information ready to move our stuff
Google
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Excellent service
Google
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Great experience and very helpful
Google
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Excellent in every way!
Google
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Used the Broadstairs branch for all my Vinyl whilst I boarded out my loft. Chose 75ft unit, very easy to get set-up, the girls on the desks are very helpful and full of smiles. No hassle coming and going. Always trolleys to help and with 2 bays to load never had to wait. Used for 3 weeks, gave weeks notice and didn't have to worry about cancelling direct debit.
Google
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Great place to store your personal items. Safe, secure, and warm. The staff are always welcoming.
Google
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Google
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Friendly, helpful and informative service from staff in the office, who made using Lok n Store simple and hassle free. Clean, secure units, would have no issue in using them again or recommending to others.