CUSTOMER REVIEWS

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(4.9) based on 311 reviews
Date
Platform
Rating
Feedback
Google
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Very friendly staff always so helpful and storage is always clean and well secured
Google
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Claire, Tim and Nancy are the friendliest team, they truly make us feel so welcome. They truly go above and beyond for us. As well as being staff they are friends to us. Many thanks to the team. Will never be moving our unit.
Google
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The whole team are lovely and are always welcoming
Google
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Tim and Claire were wonderful and so helpful with all my storage needs. Highly recommend!
Google
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Claire and Tim were so helpful and attentive today
Google
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Fabulous efficient service - really nice team. Highly recommend
Google
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Great staff, friendly, professional and knowledgeable, especially Nancie
Google
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Google
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Excellent staff , and you can see prices upfront. No hidden extras .. great
Google
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Lovely helpfull ladies , good offers on the storage ,just need to improve acess hours ! 😉
Google
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Happy staff 👍🏼
Google
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Fantastic people great service from them. Shame to be leaving
Google
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Google
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Claire was so helpful and the rest of the team too
Google
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Really helpful and excellent service
Google
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The staff in the Tonbridge branch are super helpful and very friendly!
Google
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Excellent, helpful service!
Google
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Claire and Nancie are superb. Excellent customer service. Would recommend.
Google
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Google
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Claire and Nancie are always smiling and can't do enough to help
Google
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perfect experience
Google
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Nice and kind staff. Everything quickly set. Very satisfied with their service
Google
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Nancie and Tim were very clear and super helpful! Thx!
Google
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Good service at the door. Good process for entry. Good start from the new owners of our building
Google
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Really convenient location for me and the staff are so helpful, welcoming and friendly.
Have made several recommendations to friends and colleagues.
Thankyou.
Google
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Google
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Staff are very friendly and helpful, and the storage units are reliable and clean
Google
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Google
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Google
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Google
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Google
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Kind staff and really helpful when needed
Google
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Great staff
Google
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Google
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Arrived to my storage unit and the size I selected was not suitable anymore, the team was very quick to offer suitable ones, found a great size & very reasonable price. Tim was great when it came to check in. Highly recommend this storage unit, very fast, efficient and friendly
Google
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Nice units and helpful staff
Google
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Great service, very friendly and helpful staff.
Claire and Nancie provided great customer service.
Google
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Always lovely and helpful staff always willing to help and give advice
Google
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The customer service from Tim, Claire & Nancie at Shurgard Tonbridge is amazing.
From my initial enquiry to ‘moving in’, has been so easy. I needed a specific size unit and the team communicated with me constantly until one became available. I also needed an additional unit short term at very short notice and they couldn’t have been more accommodating.
This is my first experience using self-storage and it has been excellent.
I would highly recommend using Shugard Tonbridge. Thank you so much for all your help.
Google
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I have had nothing but a great customer experience from Nancie, Claire & Tim. Nothing within their control ever seems too much. Very helpful and nice to walk in whilst signing in to smiley faces :)
Google
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Google
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Excellent service. The staff - Claire, Nancie and Tim are brilliant.
Google
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Team at Tonbridge are fantastic and always super helpful. Always greeted with a smile
Google
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Tim has been very helpful and polite in general and when I changed unit size. The company is efficient and the building is clean and well laid out. Adam from Shurguard has also been helpful today in helping me out around the building and explaining about the new company. Well done all.
Google
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Staff very helpful and friendly
Google
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Always great facilities and service - have used a number of times and will certainly use again in the future.
Google
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Tim was really helpful with advice on getting hold of the hire van and really friendly. Definitely will come back when I need to hire a storage unit in the future.
Google
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Was dealt with by a lovely member of staff called Claire, she was extremely helpful in what I needed.
Google
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The staff at Lok’nStore were super polite and helpful. Shout out to Claire in particular for always being so smiley and welcoming whenever we visited while our stuff was stored during a home renovation.
Google
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