Samuel Moran
11-08-2025
Google
Great service at Shurgard Tonbridge – friendly staff, clean and secure units, and easy access. Made storing my things simple and stress-free.
Brett Suverkrop
04-08-2025
Google
I just wanted to take a moment to recognise the exceptional service I received from Nancie and Tim at the Tonbridge Shurgard branch. From the first point of contact, both were consistently professional, friendly, and incredibly helpful.
Nancie made the entire booking process feel smooth and stress-free, explaining every step clearly and answering all my questions with patience and clarity. Her warmth and calm presence instantly built trust — she genuinely went above and beyond.
Tim was equally brilliant — efficient, courteous, and reassuring. He made sure I was fully confident with the space, security, and access process. His practical support and attention to detail stood out.
Together, they made what could have been a chaotic part of my move feel easy. I can honestly say it’s one of the best customer service experiences I’ve had in years.
Highly recommended — not just for the storage, but for the people behind it.
Thank you, Nancie and Tim.
Charles Lloyd
25-07-2025
Google
Excellent prompt service.
Danielle Cross
16-07-2025
Google
Moving house we needed some storage, this place was perfect. Nice staff, easy access and reasonable pricing.
Julie Lewis
09-07-2025
Google
Naomi Dawson
07-07-2025
Google
Nancie went above and beyond for me when I asked her to help me with some paperwork I needed from an old account I had. Thank you sooooooo much. Didn’t think you could get customer service like that anymore!!!
Mark Cooper
20-06-2025
Google
Great service. App is a great idea too
Owain Marks
19-06-2025
Google
Friendly staff, easy to deal with, nothing to much trouble.
Danny Constable
16-06-2025
Google
Asher Pownell
11-06-2025
Google
Everyone there is so friendly and super helpful! I cannot fault the place at all!
Stuart Seaton
05-06-2025
Google
Tarek Ansari
03-06-2025
Google
Justine Beckles
27-05-2025
Google
Great team really polite
Keith Wood
07-05-2025
Google
Lynda Jordan
02-05-2025
Google
Jenny Bovim
29-04-2025
Google
Friendly & professional! Nancy phoned me the day before my booking to say they were expecting me. Tim is great! He took me through a streamlined process using the app. Super clean, spacious warehouse that I can access with the Bluetooth system if out of office hours.
Helen Drummond
26-04-2025
Google
Very helpful staff, putting my boxes together and assisting me to my car. The boxes are well made and strong enough for some heavier items.
Deborah Kelly
26-04-2025
Google
Fab helpful staff has a couple of setbacks moving and staff were able to help me .
Charlie Halligan
19-04-2025
Google
Great storage unit. Claire is always very helpful!
Sarah Jordan
12-04-2025
Google
Customer Service is fantastic especially from Nancie so helpful and friendly. Definitely recommend Shurgard Tonbridge for any of your storage needs
Dan Fulcher
11-04-2025
Google
Great facilities. Containers are a good size. The staff were really helpful and we're able to recommend the perfect size for us based on the items we'd be putting into storage while we move house.
Patricia Read
10-04-2025
Google
Staff are lovely and very helpful.
Hoody
06-04-2025
Google
Tim was very friendly showing us around and helping us choose the appropriate option. He was also attentive and made our visit efficient and hassle free.
JJ Picariello
04-04-2025
Google
Have used the storage facility for years. Nancie has helped tremendously with the initial storage move and has been fantastic throughout the years! Totally satisfied with her service☺️☺️☺️
ERSH LTD
26-03-2025
Google
Very friendly staff always so helpful and storage is always clean and well secured
Alice Sage
26-03-2025
Google
Claire, Tim and Nancy are the friendliest team, they truly make us feel so welcome. They truly go above and beyond for us. As well as being staff they are friends to us. Many thanks to the team. Will never be moving our unit.
emma sandys
26-03-2025
Google
The whole team are lovely and are always welcoming
Jungle Barry
20-03-2025
Google
Claire and Tim were so helpful and attentive today
Donna Martin
13-03-2025
Google
Fabulous efficient service - really nice team. Highly recommend
Noelle Quinn
13-03-2025
Google
Great staff, friendly, professional and knowledgeable, especially Nancie
Robin Carter
04-03-2025
Google
shane fitzpatrick
27-02-2025
Google
Excellent staff , and you can see prices upfront. No hidden extras .. great
Vasile Danut Mariut
21-02-2025
Google
Lovely helpfull ladies , good offers on the storage ,just need to improve acess hours ! 😉
Daniel Curley
21-02-2025
Google
Happy staff 👍🏼
Willy Pugh-jones
21-02-2025
Google
Fantastic people great service from them. Shame to be leaving
Haroldas Kanapskis
20-02-2025
Google
Mick Skrzypiec
20-02-2025
Google
Claire was so helpful and the rest of the team too
richard northridge
20-02-2025
Google
Really helpful and excellent service
Rebecca Wheatcroft
07-02-2025
Google
The staff in the Tonbridge branch are super helpful and very friendly!
Will
28-01-2025
Google
Excellent, helpful service!
Amanda Wheble
28-01-2025
Google
Claire and Nancie are superb. Excellent customer service. Would recommend.
Danny Chambers
15-01-2025
Google
Darren Vater
13-01-2025
Google
Claire and Nancie are always smiling and can't do enough to help
mingmin chen
10-01-2025
Google
perfect experience
Darko Nadj
09-01-2025
Google
Nice and kind staff. Everything quickly set. Very satisfied with their service
Adam Hintz
31-12-2024
Google
Nancie and Tim were very clear and super helpful! Thx!
Nick Littler
30-12-2024
Google
Good service at the door. Good process for entry. Good start from the new owners of our building
HELEN MARLE
27-12-2024
Google
Really convenient location for me and the staff are so helpful, welcoming and friendly.
Have made several recommendations to friends and colleagues.
Thankyou.
YXNG J4CK
27-12-2024
Google
Joshua Smith
27-12-2024
Google
Staff are very friendly and helpful, and the storage units are reliable and clean