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Self-Storage at Shurgard Park Royal North Circular Road

Shurgard Alperton Park Royal customer reviews

North Circular Road London NW10 7QS
Self-Storage at Shurgard Park Royal North Circular Road
0203 481 1606
Office: open until 18.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.6) based on 647 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Quick Fast and easy to Operate….
Google
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Aj and Arlind both were incredible from start to finish. Helped me save more than I had originally planned and for almost double the size!
If you need storage in Park Royal this is the place to be!
Google
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Arlind and AJ were very helpful 👍
Google
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Arlind and AJ were great
Google
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Arlind and AJ - GOT GOOD ASSISTANCE FROM THESE ALPERTON SHURGARD CREW. THANK YOU.
Google
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Great service - thank you AJ & Arlind
Google
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Really helpful and knowledgeable team. They explained everything clearly and made the whole process simple and stress-free. Highly recommend!
Google
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Google
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Not even being funny here… this experience was joyful

Seriously moving is stressful but this place actually brought joy to me!

It’s amazing
Plenty of parking
They have trolleys and lifts to move your stuff
They are open until 9pm every night.. even your first night. You don’t have to to meet anyone or fill out paperwork. It’s all in the app and sorted for you!
Clean and climate controlled

Wow
Google
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I booked my unit at Shurgard Alperton for same-day storage via telephone and was told I had an hour to get there with my ID before closing. I arrived at 5:20 pm and met Keri-Ann, who assisted me through the process. Unfortunately, my phone wouldn’t allow me to download the app, and it took quite a while to get me connected — eventually, we had to use my partner’s phone.

By the time we finished, it was around 5:50 pm. As we were heading to the unit after offloading some items, the app displayed a “restricted zone” message. We went back to Keri-Ann around 6 pm (closing time), and she was so patient and kind — not once did she rush or get irritated. My partner explained that the app was showing a different unit, and she immediately offered to show us where it was or to correct the system so we could access the original one.

We decided to keep the original unit, and Keri-Ann stayed beyond her time to sort everything out and make sure we gained access — all with a smile on her face. I honestly felt more anxious about keeping her from going home than she did!

Excellent customer service — thank you, Keri-Ann, for going above and beyond.
Google
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Google
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Harder is a legend moved me to a bigger unit that worked our cheaper. Definitely recommend
Google
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So helpful!!
Google
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Google
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Heyday assisted me today and could not have been more helpful and accommodating with utmost professionalism! Shurguard persistently offer great clear easy service. The property is always spanking clean and feels very safe and secure! Thank you Heydar and Shurguard!
Google
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AJ was so friendly & helpful. And so far the app is great
Google
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Heydar was amazing and gave great customer service. Please thank him!!
Google
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Great place to store anything. AJ was very professional and helpful. He helped us choose the right size that meets our needs.
The place was easy to access and affordable prices too.
Google
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Google
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Nadia was amazing I will recommend Shurgard because outstanding service ´I will suggest they should train all staff like her
Google
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Yusuf (hopefully spelled correctly) really helped me urgently with securing a unit. Thank you so much for your assistance and great speedy service. Thank you!!!
Google
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Google
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Mansoon was very friendly, helpful and efficient on the phone whilst i was trying to figure out the plan around my storage unit rental. God bless!
Google
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Excellent customer service - Michael answered all of my questions and was super helpful!
Google
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I had a call with Shakz and he was very helpful, he helped me process my moving at ease and got me a discounted price. thanks SHAKZ
Google
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Spoke to Brad about a payment issue I was having (I'm chronically disabled, also have extreme anxiety); he talked me through the process, supplied me with the correct link, and even stayed on the phone with me so he could verify from their end that the payment had been successful.

Brad, you're a freaking legend! Thanks so much again, mate!
Google
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Google
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Yusef was good to me...done a very hood job to assist me
Google
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Google
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Michael was amazing! So helpful clear and concise - first time using storage so I’m grateful he took the time to help me. Good start 😊
Google
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Mandy is a star, very helpful & informative!
Google
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Came to get a storage, Mandy was really sweet and helpful. Showed me several options and picked one. Would definitely recommend to others
Google
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I am very happy with the support which is being provided by Michael
Google
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Michael was very helpful and very knowledgeable with answering all my questions. Great advice and service
Google
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Best value storage and very good customer service, too!
Google
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Good customer service from micheal
Google
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Google
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Shurgard Alperton, was served by Micheal. He made the process very easy and explained everything in simple terms. I am very impressed to discover everything is done via the Shurgard app.
Google
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Excellent customer service by Michael, the store manager who has been very helpful and patient, and helped throughout the whole process.
Google
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Thank you very much Michael for your excellent customer service
Google
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Google
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Big thanks to Michael who was excellent from start to finish helping me acquire my storage unit and advising me on exactly what was best suited for my need. Excellent service 👏🏼
Google
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Michael was a great help and really reassured me that my belongs would be safe
Google
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Michael provided very good customer service today.
Google
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Google
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Michael was amazing with the whole process from start to finish.
Google
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Very efficient service from Michael
Google
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Michael was very helpful and provided great service. Highly recommend this self storage, quick and efficient!
Google
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Great service from yusuf
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