CUSTOMER REVIEWS
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Google
Ryan was absolutely incredible in helping me with a last minute move, saved my entire moving day, could not have done it without him. Friendliest most helpful guy, thank you!
Google
Shout out to Lindsey, really helpful and uplifting staff member. made the experience really easy and super fun.
Google
Very Nice ! Convenient and Safety is worth mentioningβ¦
Google
Excellent customer service by Laeak and outstanding knowledge and support throughout the process.
Google
Great customer service by Laek and Ryan!! π
Google
good experience
Google
Google
Layek was very friendly while i signed up. Helpped me understand how to use the app. 5 out of 5 customer service.
Google
Simple to get it all sorted, walked into check out the storage, Ryan was super helpful set me up with my unit all before I knew it. Really like the app as well which is very convenient.
Google
Google
Great experience - the facilities are always clean, the staff are nice and helpful. Working hours are really convenient too and close to public transport. Just make sure to go in person or call 2 weeks before your next payment to cancel because they donβt always read/see the emails :(
Google
Great experience at Shurgard Self Storage on Bow Road, East London. Laeak was really helpful, friendly, and made everything super easy.
He took the time to explain things properly and made the whole process stress-free β really appreciate the great service!
He took the time to explain things properly and made the whole process stress-free β really appreciate the great service!
Google
really friendly and professional service!
Google
I have received and exceptional service from Ibs at Shurgard Bow, his communication and customer service skills will get him places as this is what is missing in the current service industry. I will be sure to recommend Shurgard and in particular the Bow centre to friends and family.
Thanks again Ibs
Thanks again Ibs
Google
Lucas was amazing and helpful. Amazing first time experience.
Google
Thank you to Ibs who helped me set up my contract and show me how to use the app. My English isnβt the very best and she was very patient with me and stayed with me throughout the whole process. I appreciate her as a store manager for making this effort for people like me
Google
Google
Huge shoutout to the store manager, Ibs. She was absolutely brilliant. She got my contract sorted so quickly and she actually took the time to make sure I understood all the fine print and how everything worked.
The place is great, but itβs the service that stands out. If youβre heading to Shurgard, definitely ask for Ibs, she really knows her stuff and makes it totally stress-free.
The place is great, but itβs the service that stands out. If youβre heading to Shurgard, definitely ask for Ibs, she really knows her stuff and makes it totally stress-free.
Google
Iβm not one to do reviews but I had to do one for ibs; she was very polite and efficient. A simple hello and a smile on her face from when I walked in and she took it away from there. I was real impressed with her! She really does give a name to her store manager role!
Google
Ibs and Ryan was so helpful when I came in to enquire about storage and signed me right up!
Google
Excellent π
Google
Scott was perfect, very knowledgeable and friendly. Super helpful with all my questions!
Google
Very nice guy
Google
Friendly service, helpful to delivery people.
Google
Chris was so helpful and kind
Google
Great customer service. Clean storage spaces.
Google
Easy to sign up, great customer service on site, thanks!
Google
Charlie was awesome, 11/10 service!
Google
Karen was really friendly and helpful when signing up a storage for me. She was very knowledgeable of the storage conditions throughout the year and could advise me on how to best store my sensitive belongings. Cheaper than competitors and great access times.
Google
5 stars well deserved
Google
Google
Good quality very good π
Google
Ryan gave amazing experience in the last half an hour of the office hours.
Google
Ryan is a Top customer advisor / onboarding manager
Google
Ryan gave me a smooth walk this morning. Much appreciated!!!
Google
super friendly staff and it was so easy and quick to move in!
Google
Love my storage spot, nice and convenient!
Google
Ryan was there to help me through the process and was very helpful.
Google
Charlie is brilliant only sorted with shurgard because of her keep up the good work Charlie
Google
Great service from Charlie when we moved in goes above and beyond for all her customers
Google
Ryan and Chris were quite helpful. Excellent.
Google
Ryan and Chris are always helpful.
Will definitely use Bow again
Will definitely use Bow again
Google
Ryan has been so helpful and patient and is always extremely friendly ! I always know I can rely on him when Iβm at Shurgard. Big thank you π
Google
Very happy with the bow branch, exceptional service from Ryan and Chris always here to help. Facilities all good to.
Google
Ryan is great as ever making it so easy, and new man Chris, they are amazing and so helpful.
Google
Ryan was very nice guy with a desire to help and support. He was very helpful and supportive during our visit.
Google
Charlie was really helpful and friendly throughout the process and made the process so simple and easy .would recommend you to store something even if you have space at home ππ
Google
Came here for storing our stuff, Charlie was warm and welcoming explaining us about the storage, area and payments clearly. Very happy with the experience.
Google
Google
Great service, great facilities, and well connected to roads and public transport. Staff very friendly and helpful.
