CUSTOMER REVIEWS

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(4.9) based on 911 reviews
Date
Platform
Rating
Feedback
Google
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Ryan gave amazing experience in the last half an hour of the office hours.
Google
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Ryan is a Top customer advisor / onboarding manager
Google
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Ryan gave me a smooth walk this morning. Much appreciated!!!
Google
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super friendly staff and it was so easy and quick to move in!
Google
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Love my storage spot, nice and convenient!
Google
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Ryan was there to help me through the process and was very helpful.
Google
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Charlie is brilliant only sorted with shurgard because of her keep up the good work Charlie
Google
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Great service from Charlie when we moved in goes above and beyond for all her customers
Google
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Ryan and Chris were quite helpful. Excellent.
Google
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Ryan and Chris are always helpful.
Will definitely use Bow again
Google
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Ryan has been so helpful and patient and is always extremely friendly ! I always know I can rely on him when I’m at Shurgard. Big thank you 👏
Google
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Very happy with the bow branch, exceptional service from Ryan and Chris always here to help. Facilities all good to.
Google
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Ryan is great as ever making it so easy, and new man Chris, they are amazing and so helpful.
Google
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Ryan was very nice guy with a desire to help and support. He was very helpful and supportive during our visit.
Google
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Google
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Charlie was really helpful and friendly throughout the process and made the process so simple and easy .would recommend you to store something even if you have space at home 😁😁
Google
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Came here for storing our stuff, Charlie was warm and welcoming explaining us about the storage, area and payments clearly. Very happy with the experience.
Google
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Google
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Great service, great facilities, and well connected to roads and public transport. Staff very friendly and helpful.
Google
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Max was amazing once again we came a bit late and was there just a little over 4pm by mistake and he still helped us with no fuss. Very kind and sweet.☺️
Google
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Very helpful and friendly service
Google
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Ryan was very helpful
Google
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Brilliant service. Charlie was very helpful. Will definitely visit again.
Google
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Google
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Good service. I have been using it for almost a year. Friendly staff, especially Ryan.
Google
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Friendly and reliable service especially from Ryan
Google
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Ryan is great! 10/10 service, very friendly
Google
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Ryan was a great help.
Google
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Amazing service by ryan 🫡
Google
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Ryan was incredible
Google
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All good and Ryan was a gem!
Google
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Ryan was incredible. What a bloke, so helpful
Google
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Many, many thanks to Ben in Shurgard's main call centre in London, who within the course of a single phone call walked me through setting up my storage contract, clearly and carefully explaining all relevant costs and payment details and procedures. Ben was extraordinarily helpful. He provided exemplary customer service throughout.
Google
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Nice service in Bow from Ryan. Thank you so much for your help
Google
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Great very helpful, very good customer service from Ryan
Google
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Great service from Ryan, helpful, quick, and friendly!
Google
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Ryan was super great! Very helpful and made the check in simple :)
Google
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Charlie at Shurgard Bow has been fantastic. From start to finish, his service was professional, friendly, and very helpful. He took the time to explain everything clearly and made the whole process easy and stress-free. It’s rare to come across someone who genuinely cares about providing great customer service, but Charlie really does go the extra mile. Highly recommend!
Google
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Charlie, was wonderful and good at her job . Felt very comfortable with her
Google
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Charlie was great
Google
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I was really struggling to find a good storage unit with an affordable price and thank god I found charlie at Shurgard. She provided me with everything I needed and made the moving in so smooth, definitely recommended them to anyone looking for a storage unit.charlie was really lovely and kept us happy and content with everything She was brilliant. 11/10
Google
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Ryan was brilliant
Google
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Great super service from Charlie! Really helped me sort out things quickly and responded clearly to all my queries!
Google
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So great with ryan
Google
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Ryan is super helpful!!!!!!!!
Google
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I was served by Khalid at the bow brunch he was extremely helpful. Managed to help me find the best deals and supported with my transfer of units. To a larger one

I will definitely recommend this watch just based on my experience
Google
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I just wanted to give some positive feedback about Khalid, who helped me recently with the Shargard Bow at the store. He was really knowledgeable and approachable, and he made sure I got the right setup for what I needed. He took the time to explain everything clearly, helped with the adjustments, and answered all my questions without rushing. It was honestly one of the best customer service experiences I’ve had. Big thanks to Khalid — really appreciated his help!
Google
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Ryan provided great service
Google
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Khalid is an amazing person, excellent customer service always
Google
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A very helpful and friendly service provided by Khalid to recommend a storage with a good price for me!