CUSTOMER REVIEWS
Platform
Feedback
Google
Excellent 👍
Google
Friendly service, helpful to delivery people.
Google
Chris was so helpful and kind
Google
Great customer service. Clean storage spaces.
Google
Easy to sign up, great customer service on site, thanks!
Google
Charlie was awesome, 11/10 service!
Google
Karen was really friendly and helpful when signing up a storage for me. She was very knowledgeable of the storage conditions throughout the year and could advise me on how to best store my sensitive belongings. Cheaper than competitors and great access times.
Google
Google
Good quality very good 😊
Google
Ryan gave amazing experience in the last half an hour of the office hours.
Google
Ryan is a Top customer advisor / onboarding manager
Google
Ryan gave me a smooth walk this morning. Much appreciated!!!
Google
super friendly staff and it was so easy and quick to move in!
Google
Love my storage spot, nice and convenient!
Google
Ryan was there to help me through the process and was very helpful.
Google
Charlie is brilliant only sorted with shurgard because of her keep up the good work Charlie
Google
Great service from Charlie when we moved in goes above and beyond for all her customers
Google
Ryan and Chris were quite helpful. Excellent.
Google
Ryan and Chris are always helpful.
Will definitely use Bow again
Will definitely use Bow again
Google
Ryan has been so helpful and patient and is always extremely friendly ! I always know I can rely on him when I’m at Shurgard. Big thank you 👏
Google
Very happy with the bow branch, exceptional service from Ryan and Chris always here to help. Facilities all good to.
Google
Ryan is great as ever making it so easy, and new man Chris, they are amazing and so helpful.
Google
Ryan was very nice guy with a desire to help and support. He was very helpful and supportive during our visit.
Google
Google
Charlie was really helpful and friendly throughout the process and made the process so simple and easy .would recommend you to store something even if you have space at home 😁😁
Google
Came here for storing our stuff, Charlie was warm and welcoming explaining us about the storage, area and payments clearly. Very happy with the experience.
Google
Google
Great service, great facilities, and well connected to roads and public transport. Staff very friendly and helpful.
Google
Max was amazing once again we came a bit late and was there just a little over 4pm by mistake and he still helped us with no fuss. Very kind and sweet.☺️
Google
Very helpful and friendly service
Google
Ryan was very helpful
Google
Brilliant service. Charlie was very helpful. Will definitely visit again.
Google
Google
Good service. I have been using it for almost a year. Friendly staff, especially Ryan.
Google
Friendly and reliable service especially from Ryan
Google
Ryan is great! 10/10 service, very friendly
Google
Ryan was a great help.
Google
Amazing service by ryan 🫡
Google
Ryan was incredible
Google
All good and Ryan was a gem!
Google
Ryan was incredible. What a bloke, so helpful
Google
Many, many thanks to Ben in Shurgard's main call centre in London, who within the course of a single phone call walked me through setting up my storage contract, clearly and carefully explaining all relevant costs and payment details and procedures. Ben was extraordinarily helpful. He provided exemplary customer service throughout.
Google
Great very helpful, very good customer service from Ryan
Google
Ryan was super great! Very helpful and made the check in simple :)
Google
⭐️⭐️⭐️⭐️⭐️
Charlie at Shurgard Bow has been fantastic. From start to finish, his service was professional, friendly, and very helpful. He took the time to explain everything clearly and made the whole process easy and stress-free. It’s rare to come across someone who genuinely cares about providing great customer service, but Charlie really does go the extra mile. Highly recommend!
Charlie at Shurgard Bow has been fantastic. From start to finish, his service was professional, friendly, and very helpful. He took the time to explain everything clearly and made the whole process easy and stress-free. It’s rare to come across someone who genuinely cares about providing great customer service, but Charlie really does go the extra mile. Highly recommend!
Google
I was really struggling to find a good storage unit with an affordable price and thank god I found charlie at Shurgard. She provided me with everything I needed and made the moving in so smooth, definitely recommended them to anyone looking for a storage unit.charlie was really lovely and kept us happy and content with everything She was brilliant. 11/10
Google
Great super service from Charlie! Really helped me sort out things quickly and responded clearly to all my queries!
Google
I just wanted to give some positive feedback about Khalid, who helped me recently with the Shargard Bow at the store. He was really knowledgeable and approachable, and he made sure I got the right setup for what I needed. He took the time to explain everything clearly, helped with the adjustments, and answered all my questions without rushing. It was honestly one of the best customer service experiences I’ve had. Big thanks to Khalid — really appreciated his help!
Google
Khalid is an amazing person, excellent customer service always
Google
A very helpful and friendly service provided by Khalid to recommend a storage with a good price for me!
