CUSTOMER REVIEWS

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(4.9) based on 824 reviews
Date
Platform
Rating
Feedback
Google
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Ryan was very good showing me the units and knowledgeable about the devices
Google
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Ryan was super helpful. Gave me the £1 promotion as agreed over phone. Gave me a great unit right next to lift. Very happy with his service.
Google
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Ryan is good! Service is amazing!
Google
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Ryan is great!
Google
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Brilliant service. Tom, Dom and Joanna were amazing and super helpful
Google
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Google
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Ryan is the best guy ever
Google
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Thank you for such excellent service, in particular Ryan for great service and very pleasant personality and clarity
Google
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Khaled is an absolute star at Bow Shurgard! His customer service is top-notch—he’s always friendly, approachable, and genuinely eager to help. Whether you’re unsure what you need or just stopping by, Khaled takes the time to listen and offers thoughtful, practical solutions. His knowledge of the products is impressive, and he makes every interaction smooth and enjoyable.

What really stands out is how much he cares. He treats everyone with respect and patience, making you feel valued as a customer. Khaled is a huge credit to Bow Shurgard, and I always leave feeling confident and happy with my visit. If you’re in the area, don’t hesitate to stop by—Khaled will make sure you’re well taken care of!
Google
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Shoutout to Khalid for excellent service
Google
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Khaled at Bow Shurgard is amazing! He’s friendly, knowledgeable, and always goes out of his way to help. Whether you’re looking for advice or just need a quick solution, he makes every interaction feel personal and stress-free. His positivity and dedication truly stand out—visiting Bow Shurgard is always a great experience because of him. Highly recommend!
Google
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Excellent customer service provided by Khalid! Top lad!
Google
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Great work Khalid!
Google
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Amazing customer service from Khalid.
Would 100% recommend
Google
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A massive thank you to Ryan for providing excellent service. He was very helpful, polite and had a constant smile on his face. His customer service skills are exceptional. Many Thanks Ryan.
Google
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I was gobsmacked by the exquisite service the store manager Ryan gave me this week. I couldn’t have asked for better service
Google
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A big thank you to Ryan for providing great service last week. He was professional and gave service with a smile.
Google
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Khalid has provided excellent service. Thank you!
Google
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I had the honour and privilege to be served by Ryan. His customer service made me feel welcomed from start to finish at Shurgard.
Google
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Excellent service by a very good professional in Ryan, really looked after me and helped me with my needs.
Google
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I was not able to give a review earlier, so shoutout to Khalid for the excellent service
Google
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Ryan was very helpful and friendly. He made the experience very positive and smooth with my storage rental! Thanks Ryan!
Google
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When I attended the self storage I was having a bit of trouble finding my way around but luckily thanks to Ryan he helped me look for what I needed and made it such a quick and easy process.
Google
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Ryan was helpful, answered questions that were on the website I could have found easily. That level of service warrants a review.
Google
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Excellent customer service and rates of the store and the amazing Khalid helped me out with every process with moving in 10/10 will recommend
Google
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Facilities excellent and clean. Thankful for the knowledgeable staff for answering all my questions and a huge thank you to Khalid for the building tour and booking me in
Google
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Excellent customer service, especially from Khalid. He was very helpful, friendly, polite and informed. Thank you Khalid!
Google
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Khalid gave amazing customer service, top top guy!!
Google
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I visited Shurgard and was assisted by someone called Khalid, who was friendly, professional, and incredibly knowledgeable. He provided all the information I needed, ensuring I fully understood the products and services available. Khalid took the time to present different unit options and matched me with the perfect one based on my requirements. His excellent customer service made the entire process smooth and hassle-free. I highly recommend Shurgard—you won’t be disappointed with the outstanding support from Khalid!
Google
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Excellent service! Friendly and knowledgeable by Ryan
Google
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Ryan was very helpful
Google
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Ryan was helpful and efficient would recommend.
Google
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Ryan was great!
Google
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Great storage family, Ryan has been super helpful!
Google
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Always very quick and easy, Ryan helped me switched my unit over my unit without any problems
Google
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(Translated by Google) Super friendly and attentive

(Original)
Super amables y atentos
Google
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Helpful and smooth service. Has put my mind at rest that everything will be stored securely and easy to access. Helped by Ryan
Google
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Khalid went out of his way today to help me out even though he was working by himself. Definitely would recommend
Google
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I would like to personally thank Khalid for the excellent service he provided.
Google
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Excellent information and service. Thanks Khalid
Google
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Good customer service
Google
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Khalid was amazing, his customer service skills and attention to details. He was very friendly and answered all the questions I had. Would highly recommend going to him again.
Google
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Khalid was great!!! made it so smooth for me to start storaging w u guyz
Google
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Benil and Ryan did amazing job..definitely recommend
Google
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Ryan was extremely helpful, friendly and informative in great spirits! Thanks a lot
Google
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Great service by Ryan helping me get started, would definitely recommend to friends and family.
Google
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Great service! Attentive staff! Thanks Ryan!
Google
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Rayan an Caled gave me good service
Google
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Good service from Ryan!
Google
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Thank you for the excellent service. Khalid went above and beyond!