Customer reviews Review Policy
Platform
Feedback
Google
5* for the Bow team. It’s been absolutely busy in store whilst I was there. Watching ibs and hussain handle the situations with a smile on their face and attending to the customers needs as well as my own was such a refreshing experience as I don’t see this happen often in stores - I didn’t mind the wait as I could see they was doing their best to resolve issues and get to me without having to rush anyone or themselves - they really are the face of Shurgard Bow !
Google
A big thanks to Ibs and Laeak for helping me with my move in; I was so confused on the process and they helped me so much ease
Google
Excellent customer service, with particular thanks to Ryan and Ibs for a seamless move-out process.
Google
Ryan was extremely helpful and knowledgable. Service required was swift and professional. Great representative
Google
Hussain help me very well and sort out my issue I really appreciate his job today
Google
Good easy move in, app stopped working but the staff member helped me out and made the process easier to do! Really appreciate his help
Google
Hussain was exceptionally great best service
Google
Google
Thanks to Hussain for showing us around a couple of units today. Super helpful and gave us all the info we needed, no unnecessary sales pitch just plain and simple. Thanks very much!!
Google
Good service
Google
Excellent customer service, feel warm and welcoming
Google
Overall service from Shurgard Bow branch was exceptional. All the staffs made life easier including Tim upon checking out he was really helpful. I would highly recommend Shurgard Bow branch.
You'll not regret their services
You'll not regret their services
Google
lovely experience here, staffs are very helpful and the storages are clean and accessible. Especially thanks to Ryan for helping with contract issues 😊👍
Google
Very helpful service from Scott
Google
Ibs was extremely helpful!! I am a new customer and was very confused about what to do and she helped save the day and walk me through everything. Thank you!
Google
Ryan was absolutely brilliant- explained everything thoroughly and very friendly and professional! Really grateful!
Google
Ryan’s super lovely and always says hello! He and his colleague who’s name I didn’t catch, helped me out and directed me when I got locked out with guest access, thank you!!!
Google
Hussain was very helpful.
Google
Hussain is so kind and helpful, sorting my booking problems quickly.
Google
Scott was very kind. Gave a lot of help. Loved it thanks
Google
Google
Hussain was super helpful today!
Google
Hussain, excellent customer service. Thanks so much
Google
Nice person Hussain！Help me with moving date extension
Google
Ryan was great
Google
Ryan always give me fantastic service !
Anything I need then he is happy to help
Anything I need then he is happy to help
Google
Great storage units, Ryan has been always very helpful, I really enjoyed being able to access the storage whenever I need.
Google
Ryan has always given great customer service. He helped me when I had issues with my unit when checking in and also when I needed packaging equipment.
Google
Smooth service by Ryan
Google
Been a long term customer and have always been impressed by Ryan’s service
Google
Ryan gave me amazing experience by answering all my queries.
Google
Always great service at Shurguard. Ryan in particular is very attentive and helpful when needed!!
Google
Hussain has showed me an ideal size storage for my needs with excellent customer service as well as with a big smile, explained all the additional costs and made it at easy, thank you. See ylu in september to sign a potential 6 months contract
Google
Hussain provided a good customer service
Google
Hussain provided excellent customer service
Google
Great service from Annette. Goes above and beyond
Google
Ryan and Hussain helped get back on to the shurgard app.
Smooth service !
Smooth service !
Google
Great service provided by Ryan. He gave a proper walkthrough of everything and made sure the process went smoothly
Google
Ryan was very kind and helpful. He was friendly and explained the storage facilities well.
Google
Had a great time working with Husaain:) excellent customer service!
Google
Hussain helped me understand the process of moving out as there was a problem before. Good knowledge of the store as well
Google
Hussain helped me out to processs me out and was very kind
Google
Hussain done excellent customer service. He was patient and helped me answer my questions.
Google
Excellent customer service. Polite and very helpful. (Served by Hussain)
Google
Great attention and customer service by Keely!
Thanks!
Thanks!
Google
Ryan was excellent
Google
I am Supper Happy With All The Services
Big Parking Space
Enough Size Unites
And The Staff are Really Supportive always
Special RAYAN He is Really Gentlemen.
Big Parking Space
Enough Size Unites
And The Staff are Really Supportive always
Special RAYAN He is Really Gentlemen.
Google
Top guy Ryan, thanks for the help
Google
Was great service but wanted more discounts lol
Have a lovely day 🌞
Have a lovely day 🌞
Google
Great experience in Bow storage. The team in the office were kind and helpful. They took the time to answer my questions and made everything easy and stress-free. Thank you to Hussain and Ryan, who were the staff members I met in the office whenever I went there..
I reccomend Bow Shurgard storage.
I reccomend Bow Shurgard storage.
FAQs | Legal | Review policy | Privacy & Cookies Policy |
© 2026 Shurgard Self Storage. All rights reserved.
© 2026 Shurgard Self Storage. All rights reserved.