CUSTOMER REVIEWS
Platform
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Google
Thank you to Ibs who helped me set up my contract and show me how to use the app. My English isn’t the very best and she was very patient with me and stayed with me throughout the whole process. I appreciate her as a store manager for making this effort for people like me
Google
Google
Huge shoutout to the store manager, Ibs. She was absolutely brilliant. She got my contract sorted so quickly and she actually took the time to make sure I understood all the fine print and how everything worked.
The place is great, but it’s the service that stands out. If you’re heading to Shurgard, definitely ask for Ibs, she really knows her stuff and makes it totally stress-free.
The place is great, but it’s the service that stands out. If you’re heading to Shurgard, definitely ask for Ibs, she really knows her stuff and makes it totally stress-free.
Google
I’m not one to do reviews but I had to do one for ibs; she was very polite and efficient. A simple hello and a smile on her face from when I walked in and she took it away from there. I was real impressed with her! She really does give a name to her store manager role!
Google
Ibs and Ryan was so helpful when I came in to enquire about storage and signed me right up!
Google
Excellent 👍
Google
Scott was perfect, very knowledgeable and friendly. Super helpful with all my questions!
Google
Very nice guy
Google
Friendly service, helpful to delivery people.
Google
Chris was so helpful and kind
Google
Great customer service. Clean storage spaces.
Google
Easy to sign up, great customer service on site, thanks!
Google
Charlie was awesome, 11/10 service!
Google
Karen was really friendly and helpful when signing up a storage for me. She was very knowledgeable of the storage conditions throughout the year and could advise me on how to best store my sensitive belongings. Cheaper than competitors and great access times.
Google
5 stars well deserved
Google
Google
Good quality very good 😊
Google
Ryan gave amazing experience in the last half an hour of the office hours.
Google
Ryan is a Top customer advisor / onboarding manager
Google
Ryan gave me a smooth walk this morning. Much appreciated!!!
Google
super friendly staff and it was so easy and quick to move in!
Google
Love my storage spot, nice and convenient!
Google
Ryan was there to help me through the process and was very helpful.
Google
Charlie is brilliant only sorted with shurgard because of her keep up the good work Charlie
Google
Great service from Charlie when we moved in goes above and beyond for all her customers
Google
Ryan and Chris were quite helpful. Excellent.
Google
Ryan and Chris are always helpful.
Will definitely use Bow again
Will definitely use Bow again
Google
Ryan has been so helpful and patient and is always extremely friendly ! I always know I can rely on him when I’m at Shurgard. Big thank you 👏
Google
Very happy with the bow branch, exceptional service from Ryan and Chris always here to help. Facilities all good to.
Google
Ryan is great as ever making it so easy, and new man Chris, they are amazing and so helpful.
Google
Ryan was very nice guy with a desire to help and support. He was very helpful and supportive during our visit.
Google
Charlie was really helpful and friendly throughout the process and made the process so simple and easy .would recommend you to store something even if you have space at home 😁😁
Google
Came here for storing our stuff, Charlie was warm and welcoming explaining us about the storage, area and payments clearly. Very happy with the experience.
Google
Google
Great service, great facilities, and well connected to roads and public transport. Staff very friendly and helpful.
Google
Max was amazing once again we came a bit late and was there just a little over 4pm by mistake and he still helped us with no fuss. Very kind and sweet.☺️
Google
Very helpful and friendly service
Google
Ryan was very helpful
Google
Brilliant service. Charlie was very helpful. Will definitely visit again.
Google
Google
Friendly and reliable service especially from Ryan
Google
Amazing service by ryan 🫡
Google
All good and Ryan was a gem!
Google
Many, many thanks to Ben in Shurgard's main call centre in London, who within the course of a single phone call walked me through setting up my storage contract, clearly and carefully explaining all relevant costs and payment details and procedures. Ben was extraordinarily helpful. He provided exemplary customer service throughout.
Google
Nice service in Bow from Ryan. Thank you so much for your help
Google
Great very helpful, very good customer service from Ryan
Google
Great service from Ryan, helpful, quick, and friendly!
Google
⭐️⭐️⭐️⭐️⭐️
Charlie at Shurgard Bow has been fantastic. From start to finish, his service was professional, friendly, and very helpful. He took the time to explain everything clearly and made the whole process easy and stress-free. It’s rare to come across someone who genuinely cares about providing great customer service, but Charlie really does go the extra mile. Highly recommend!
Charlie at Shurgard Bow has been fantastic. From start to finish, his service was professional, friendly, and very helpful. He took the time to explain everything clearly and made the whole process easy and stress-free. It’s rare to come across someone who genuinely cares about providing great customer service, but Charlie really does go the extra mile. Highly recommend!
Google
Charlie, was wonderful and good at her job . Felt very comfortable with her
Google
Charlie was great
