Shurgard Chadwell Heath customer reviews
CUSTOMER REVIEWS
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Google
Cheryll was absolutely amazing. Helped me with everything from when I rented out the unit. Great asset to the team. Very kind and helpful.
Google
Cheryll was a great help with showing me around different units. Very straight forward to sign up and the prices for the units are reasonable
Google
The team at Shurgard was extremely helpful, friendly, and professional. They explained everything clearly and made the whole process quick and stress-free.
Excellent customer service!
Excellent customer service!
Google
Good storage place..
Google
This place is truly a hidden gem and Cheryll is an outstanding asset to the team, if you’re looking for storage solutions in the area look no further than Shurgard Chadwell Heath. Easy access and amazing service from start to finish!
Google
Google
Excellent customer service very friendly staff, highly recommended. Good facilities. If only all shurgard branches could be this good. A very professional service received. Thank you.
Google
Great customer service from both Cheryl & Khalid, car park, lift areas clean & tidy both staff members are great with assisting your needs whether taking out a storage unit or upgrading them.
Google
So far so good. Khalid was helpful.
Google
Khaled was very helpful and welcoming to all my questions. He explained all the details of my contract and made the move in very smooth. Can’t speak highly enough of this young man. Thank you !!
Google
Khalifa was very helpful, took full details and provided the storage we needed
Google
Khalid was great today he explained everything I needed great customer service
Google
Khalid was very helpful and gave me the best service. I had a very great experience thanks to him.
Google
Khalid was really helpful and informative
Google
I forgot to leave a review a week ago. Khalid was super helpful during a stressful move!
Google
This Shurgard Storage branch has lovely staff. They have great customer service, both Khalid Scott were so polite, helpful and kind and went the extra mile. Thank you both!
Google
Cheryl was very professional and efficient .
A Great service recommended .
A Great service recommended .
Google
Staff are very helpful and friendly whenever I need something and can't fault the facilities. Big thank you to Cheryl for making the experience easy and smooth.
Google
Chery is allways very helpful whenever your need something she's there to help
Google
Fantastic Self Storage Site and very friendly and professional account manager Cheryll.
Cheryll has been excellent in helping us to move from a small unit to a larger unit and showing us all the options, with patients and a caring approach. Great service!
A Super happy customer. DB.
Cheryll has been excellent in helping us to move from a small unit to a larger unit and showing us all the options, with patients and a caring approach. Great service!
A Super happy customer. DB.
Google
Cheryll was very helpful and supported me and my husband in down sizing our storage. It was a quick seamless and stress free process. Thanks again.
Google
Very good service from the manager who showed me around and compare the unit sizes in advance. Give perfect and full explanation of all the terms and everything. Get familiar with my needs so he can give right suggestion.
On the day everything was smooth. It's clean, fresh, new facility. Application and whole process was easy fast and smooth. Cheryl help me setting up the app for the first time and make sure I'm happy. Even got a call next day to make sure I have everything I need hasn't got any troubles or obstacles using the unit.
Thank you
On the day everything was smooth. It's clean, fresh, new facility. Application and whole process was easy fast and smooth. Cheryl help me setting up the app for the first time and make sure I'm happy. Even got a call next day to make sure I have everything I need hasn't got any troubles or obstacles using the unit.
Thank you
Google
Absolutely lovely very helpful and supportive great experience
Google
FROM SAM: I heartily thank, commend and congratulate fabulous CHERYLL, assistant manager at Chadwell Heath, for her world class welcome, hospitality, managerial coordination, kindness and professionalism. With lovely smiles, similar humour to my own and endless patience, Cheryll showed me a variety of rooms as well as advised promotion price options for moving to ensure contract price set up on moving date was as cost effective, smooth and efficient as possible. Additionally, Cheryll was consistently outstanding in her customer interaction and courtesy, always ensuring I was nicely greeted and comfortable whenever visiting reception and that she was quickly available to assist me. Cheryll successfully ensured I felt at home straightaway which was greatly appreciated. Thank you very much, great job and take a bow Cheryll! Five stars!
FINAL ADVICE for new Shurgard customers: make sure mobile phone is charged if spending a while onsite as you need bluetooth and app to open all doors and operate lifts. Like other storage companies there are no electrical points in units or corridors so be prepared. Also trolleys at this branch are smaller size push type.
FINAL ADVICE for new Shurgard customers: make sure mobile phone is charged if spending a while onsite as you need bluetooth and app to open all doors and operate lifts. Like other storage companies there are no electrical points in units or corridors so be prepared. Also trolleys at this branch are smaller size push type.
Google
Very nice people, lovely place and really great storage quality.
Google
Shurgard Chadwell Heath
What can I say? Amazing staff here — especially Cheryl. Always supportive, honest, and great with communication. I’ve trusted them from day one, ever since I joined when the site first opened. A genuinely reliable and professional storage place. Highly recommended.
What can I say? Amazing staff here — especially Cheryl. Always supportive, honest, and great with communication. I’ve trusted them from day one, ever since I joined when the site first opened. A genuinely reliable and professional storage place. Highly recommended.
Google
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Google
I’ve had an excellent experience with Shurgard. The staff have been amazing — always polite, friendly, and ready to help. I encountered a few issues during my time here, and each one was resolved quickly and professionally. A special thank you to Cheryll and Khalid for their outstanding customer service; they were always available, patient, and genuinely committed to helping. Their support made the whole process smooth and stress-free. Highly recommend Chadwell Heath Shurgard!
Google
Google
Cheryll was super helpful in the process, she always found a solution to any issues I had.
Google
Amazing customer service from Khalid, always very helpful 👍🏼
Google
Khalid was excellent, and his customer care, the way he explained things was outstanding
Google
Khalid was very helpful
Google
I’ve heard of shurgard self storage before and visited few of them on the day but the most that I found beautiful was the Chadwell heath one. Especially one of the staff Cheryll was very friendly, helpful and professional such a lovely lady. She helped me and my partner found the right storage and gave us so much information and choices to choose from. So I would really recommend Chadwell heath storage very tidy and clean. Thank you so much Cheryll.
Google
Cheryl from the chadwell heath branch was fantastic. Great customer service and made the process super easy.
Google
Visited this site for the first time today. Cheryl was there to greet with a smile. She was very helpful and showed us around for the possible units that were on offer. We did book provisionally and look forward to using your units.
Google
I had a swift hassle free downgrade in sq meter of my storage unit today.
Cheryll was clued up to the max in the know how of storage unit policies, unit accessibility, management alongside welcoming hospitality.
Very nice experience indeed!
Cheryll was clued up to the max in the know how of storage unit policies, unit accessibility, management alongside welcoming hospitality.
Very nice experience indeed!
Google
Google
Great unit, maintained very well. Transferred my unit and Terry was such a massive help and super friendly. We need more customer service like Terry's! Thanks for your help during my most stressful 3 hours ever! :)
Google
Charlie offered us great services. I absolutely recommend she become manager of all Shurgard stores due to her kind and friendly manner. 100/100 !!!
Google
I had lovely experience. Specially with the staff name Louis. He is so helpful explained everything very detailed. Thanks a lot. I would recommend it to my friends. Really loved it.
Google
Google
Terry is the best. Very good customer service. Thank you TERRY. Keep smiling always
Google
Found the online order process very straight forward. Cheryl at the depot reception was highly professional, efficient, and very helpful.
Couldn't have had a better first-time experience with Shurguard.
Couldn't have had a better first-time experience with Shurguard.
Google
Top class service from Cheryll!
Really happy with the price of my unit. This is the place to go if you’re local and need storage.
Really happy with the price of my unit. This is the place to go if you’re local and need storage.
Google
Nice storage with good price and great staff.
Thank you Vilijana for helping us :)
God bless you
Thank you Vilijana for helping us :)
God bless you
Google
Secured my unit today with help from Cheryll, she was brilliant made my wife and I feel at ease with our decision to go with Shurgard. She also went above and beyond and gave us a little tour and view of the Unit, lovely service.
Google
Google
Easy to book, digital access to units, clean, spacious, and very good service from Cheryll.
10/10 recommend!
10/10 recommend!
Google
Having never used a self storage facility before, Terry took the time to explain everything. He was very patient and knowledgable and walked me through the whole process. Best customer service I have received in a long time.
