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Shurgard Chiswick customer reviews

210 Power Road Chiswick W4 5PY
0208 135 5985
Office: closed now
Access: closed now, open at 7.00

CUSTOMER REVIEWS

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(5) based on 282 reviews
Date
Platform
Rating
Feedback
Google
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Valter set me up with a unit. Great guy. Very happy with his help!
Google
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Great facility and exceptional team. In the two years I have been at Shurgard Chiswick I have been nothing but pleased with the security and maintenance of the building, but above all the customer service has really stood out. The team has always been helpful and kind, and Mani especially has been great at helping me find a suitable solution when I needed it.
Google
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Very happy with the service. The staff member was very helpful and clearly explained all the instructions and terms of use. The storage areas were clean and well-organized. Highly recommended.
Google
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Mani and the whole team are super friendly and incredibly helpful.
It’s always a pleasure to come to this place. The facility is great, the units are excellent, and everything is very well organized.
I would highly recommend Shurgard to anyone looking for a reliable and welcoming service.
Five stars ⭐⭐⭐⭐⭐
Google
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I received excellent service from Valter with full and clear details about the storage, location and conditions. All my questions were answered and the service was efficient and friendly.
Google
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Best costumer service ever from valter
Google
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Very professional, extremely helpful and friendly. Excellent service
Google
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Google
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Great service from Mani and the team at Chiswick Shurgard. Mani was extremely helpful finding me a new storage space very close to my existing one. On my return visits Mani always responds to my questions/queries clearly and with a smile.
Google
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Highly recommend Shurgard, Mani and Val were super friendly and made the process super smooth.
Google
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Mani and Valter made the move in experience very simple and hassle free…
Google
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Val and Mani have been absolute stars helping me with my unit today (and offering me much needed coffee!!) thank you thank you
You make all the difference.
Google
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Google
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Shams and Valter was amazingly helpful
Google
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Great service from Val and Shams!
Google
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Had the most wonderful experience with Shams today, what a legend. Honestly he went above and beyond. Thank you Shams!!!!
Google
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Manni has been so wonderful with sorting our storage units here in Shurgard Chiswick.He is both knowledgeable and very helpful. The place itself is maintained to a very exceptional standards. Highly recommended!
Google
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I used Shurgard service couple of times and they are always nice and professional.
Shams at Chiswick servers us well.
Thank you Shurgard for the exceptional service.
Thank you
Google
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Very professional man very helpful I will make business with him and I recommend him very highly thank you very much
Google
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I need a small space to store a few household bits and pieces and I walked into Shurgard for a quote. Mani was so polite and helpful. He showed me the box which was the correct size for what I needed. Gave me a great quote which I accepted as it was better than other companies I had approached. The whole process was quick and easy. I now have the app on my phone and can access my stuff when I need to.
Great service!
Google
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Shurgard was fantastic, and it really made our storage experience smooth. With so much luggage to bring back to London, we decided to use storage. Mani totally got what we needed and offered us the best deal. Also, he explained the overall process and showed us the storage and how to get in in detail. I loved his empathy and customer service skills; I was so glad because I had looked into a few other storage places beforehand, and they were way pricier in London.
Google
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Shams showed excellent customer service and was extremely knowledgeable, I couldn’t ask for a better Service
Google
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Top level service from Mani and Shams! The facility is clean, bright, and easy to access. Highly recommended!
Google
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The best storage facility anyone could ever imagine. Their services depict their name Shurgard. Good environment, and most especially, professional staff. I had to take note of one of the staff by name Mani, he remains one of the best customer service provider I've ever come across. I would confidently recommend Shurgard to anyone any day any time.
Google
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Shams is a great guy, very helpfull and profesional
Google
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We have used Shurgard Chiswick for the past year for our day to day storage needs, we are very happy with the service and the facilities. Recently we moved flat and needed a large unit for a period to bridge. Shams at Chiswick has been fantastic helping us through with flexibility and an outstanding service mind.
Google
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Google
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I recently used a storage facility in Chiswick and overall had a good experience, especially with the customer service. Everyone I dealt with was friendly and helpful, and the storage unit itself was clean and well-maintained.

The only issue I had was with the key system. They gave me a special type of key that I didn’t even know how to use, and it wasn’t the kind of key you can easily keep or reuse. It felt unnecessary, especially when other storage companies simply let customers buy their own standard lock and key.

Update: After mentioning the issue, Mani from customer service called me directly to follow up. He was genuinely concerned, very patient, and completely committed to resolving the problem and making sure I was happy. Thanks to his excellent customer care, I feel reassured and appreciated as a customer.

Overall, the facility is clean and the staff are friendly, and thanks to Mani’s outstanding support, I would definitely return in the future. In fact, I’ve already recommended the company to others — my friend has just made a reservation at the North Acton branch.
Google
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Great temporary solution for me on my relocation. Val and Shams were really helpful. The site was safe and easy to navigate even outside of staff working hours. Great value for a couple of weeks rental with good access being by Chiswick roundabout.
Google
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Mani and Val were exceptionally helpful with my requests. Excellent storage facility!
Google
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Great Service and the storage facility is very clean and organized. Shams was very helpful with all my queries. Would definitely recommend
Google
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Thank you Val and Shams for your service!
Google
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I booked a storage unit online, but there was a problem, so I needed some assistance from a member of staff. Afonso was friendly and helpful and resolved my issue straight away.

I would highly recommend using Shurgard in Chiswick as the staff are helpful and the units are clean and well kept.
Google
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Great service, Val is friendly and very helpful, 100% recommend
Google
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I would like to dedicate this review to amazing worker who have really helped me and I’m unbelievably thankful. Manny, thank you very much for your help and time. Very professional and understanding team member in Chiswick Shurgard.
Google
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I booked a unit today with Val, who was really helpful, He went through all of my options for the best possible unit for my needs. Both staff members at the front desk were friendly and made my experience stress free.
Google
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It is very good service and professional approach to the client. Big thanks to the Valter.
Google
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Shams and Valter work in a highly professional and flexible manner, showing great efficiency and cooperation.
Google
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Great experience with Shurgard! The facility is clean, well-organized, and very secure. Shams and Val were incredibly helpful from the moment I arrived — they explained all the options clearly and made the rental process simple and quick. Highly recommend Shurgard to anyone in need of reliable storage!
Google
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Shams is really helpful :)
Google
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Valter is outstanding! He went above and beyond to help us and we really appreciate everything!
Google
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Val is the best so helpful he just made our day thank you everything !
Google
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Great service from Val!
Google
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Great service from Val!
Google
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Great service by Valter
Google
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Shams was really helpful when I started using my storage unit! Later, Mani helped me access my unit the day Vodafone stopped working. I'm so thankful for their time and patience!
Google
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Excellent service from Valter and Shams. Thank you.
Google
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Val and shams offered me great service. Thanks guys!
Google
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Thanks for helping me with the storage unit great service from Shams and Val
Google
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Val and Shams are extremely friendly and helpful. very nice location, super clean.
highly recommend.
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