CUSTOMER REVIEWS
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I booked a unit today with Val, who was really helpful, He went through all of my options for the best possible unit for my needs. Both staff members at the front desk were friendly and made my experience stress free.
Google
It is very good service and professional approach to the client. Big thanks to the Valter.
Google
Shams and Valter work in a highly professional and flexible manner, showing great efficiency and cooperation.
Google
Great experience with Shurgard! The facility is clean, well-organized, and very secure. Shams and Val were incredibly helpful from the moment I arrived — they explained all the options clearly and made the rental process simple and quick. Highly recommend Shurgard to anyone in need of reliable storage!
Google
Shams is really helpful :)
Google
Valter is outstanding! He went above and beyond to help us and we really appreciate everything!
Google
Val is the best so helpful he just made our day thank you everything !
Google
Great service from Val!
Google
Great service from Val!
Google
Great service by Valter
Google
Shams was really helpful when I started using my storage unit! Later, Mani helped me access my unit the day Vodafone stopped working. I'm so thankful for their time and patience!
Google
Excellent service from Valter and Shams. Thank you.
Google
Val and shams offered me great service. Thanks guys!
Google
Thanks for helping me with the storage unit great service from Shams and Val
Google
Val and Shams are extremely friendly and helpful. very nice location, super clean.
highly recommend.
highly recommend.
Google
Great facility and wonderful service. Shams was really friendly and helpful!
Google
I have had my storage unit for a few months now and I am super happy with it. The service I have received from Mani, Valter and Shams has has been excellent. They are always on hand to help me with anything. I have been so impress with the service that I have extended my contract for long term.
Google
I’m extremely happy with the help I received from Val and Sham today! They were both so helpful and went above and beyond to assist me. Their support made such a difference, and I really appreciate how brilliant they’ve been. Couldn’t have asked for better service — thank you both!
Google
This a great new storage spot!
Great facility and fantastic staff. Mani, Sham are always super helpful and caring. Highly recommend
Great facility and fantastic staff. Mani, Sham are always super helpful and caring. Highly recommend
Google
Thanks a lot to Shams for helping me find a good storage space, I was very pleased! Would recommend, very good customer service.
Google
Shams was very helpful with the service and we were able to find a good storage space, would recommend a lot!
Google
Huge shoutout to Manni at Shurgard Chiswick! He’s been amazing from start to finish. Perfect example of what customer service should be like— super clear with instructions, always consistent, and just a genuinely friendly, helpful guy. Made the whole storage process really easy.
The place itself is great too, and the fact you can manage access through the app (no more pin codes) makes life so much simpler. Thanks again Manni.
The place itself is great too, and the fact you can manage access through the app (no more pin codes) makes life so much simpler. Thanks again Manni.
Google
Professional, friendly and very, very helpful, Mani and Val have been brilliant at helping solve all my storage challenges. Always on hand to assist and facilities are kept in excellent condition. Highly recommended.
Google
Self storage at its best! Val and Sham made the whole process very easy. Great location and will use again - recommended.
Google
Everyone there was very helpful. Showing me all the different types of units and sizes they could provide. They was great.
Google
We have been with Shurguard Chiswick for over a year and are very happy with our large storage unit (95sqft), as access is easy, the location is great, security excellent and the cleanliness.
We have a first class service experience each and every time we visit.
Val and Shams went out of their way to help us on our last visit and we cannot thank them enough. Highly recommend the Chiswick branch - you will not be disappointed. Thank you!!!
We have a first class service experience each and every time we visit.
Val and Shams went out of their way to help us on our last visit and we cannot thank them enough. Highly recommend the Chiswick branch - you will not be disappointed. Thank you!!!
Google
Mani & Val's service here is the best. Great storage solutions!
Google
Shams was super efficient and helpful. I had a great experience!
Google
Google
Top level facilities, great security and incredibly attentive service by Shams.
Google
Shams- great customer service and made this an easy process
Google
Great facility, and great on-site managers - I had to make some specific arrangements, and Mani helped me a lot to sort everything out! Great job!
Google
really helpful and safety
Google
Top service from Shams who was super helpful and a real nice genuine guy. Facility itself is well designed and location is good - would recommend 100%.
Google
Had a really great experience with Shurgard! Mani was super helpful and made sure everything was sorted in the best way possible. He made the whole process easy and stress-free.
Also big thanks to Shams and Val; they were really quick to help out and made sure everything was handled smoothly. The team was friendly, efficient, and just overall great to deal with. Would definitely recommend
Also big thanks to Shams and Val; they were really quick to help out and made sure everything was handled smoothly. The team was friendly, efficient, and just overall great to deal with. Would definitely recommend
Google
Mani and Val were very helpful with getting me situated. The whole process was a breeze. No time wasted.
Google
Mani and the rest of the team at this branch are absolute legends in customer service.
Since I became a customer in May they have been super helpful and have followed up with me about everything even after the unit sale was secured.
I came into the contract with low expectations just because of the business model of storage but I am glad I chose Shurgard over other options.
Cheers chaps.
Since I became a customer in May they have been super helpful and have followed up with me about everything even after the unit sale was secured.
I came into the contract with low expectations just because of the business model of storage but I am glad I chose Shurgard over other options.
Cheers chaps.
Google
Val & Mani did a great job, amazing service.
Google
Im pleased with my decision to go for shurgard. Friendly staff, smart and secure access functions, convenient price and mostly convenient access hours. Mani has been very friendly and helped us get a good unit for our needs. Recommend
Google
Mani and Valter are great, really friendly and really helpful. I'd never been to the store before so it was nice to be shown around before I began unloading. Would definitely come to Shurgard again.
Google
Mani & the team are absolutely amazing.
The best customer service from any storage unit we’ve had.
I highly recommend Shurgard Chiswick.
Thank you for looking after us and being so efficient and professional.
The best customer service from any storage unit we’ve had.
I highly recommend Shurgard Chiswick.
Thank you for looking after us and being so efficient and professional.
Google
I've been using Shurgard for many years and your service is excellent! Thanks so much for all your help in Chiswick to you Mani and your colleague Sham.
Google
Google
Mani was great help!
Google
Great space, easy access great guys working here aswell. Val, Mani and Sham were all incredibly helpful!!
Google
The team was very friendly and understanding, I spoke with Manny on the phone asking for help with my storage and information thinking that it would be a total chaos and inconvenience but instead it was really reassuring and easy to understand. Also the fact that this storage is open until 9pm rather than 6pm like many others is also an amazing detail about this place. Overall great experience !
Google
Outstanding customer service from Mani. Set up our unit quickly and efficiently
Google
Shams was very helpful in getting the process started and showing me around the storage space. Very kind.
The reservation process initially was quite confusing as they told me they cancelled my reservation because I had a live contract. To anyone who hasn't used this service before, it's a bit misleading
The reservation process initially was quite confusing as they told me they cancelled my reservation because I had a live contract. To anyone who hasn't used this service before, it's a bit misleading
Google
We had the best experience with Shams, he is do helpful and friendly. Such a gentleman
Thanks Shams
Thanks Shams
Google
Shams and Val are a credit to the company. Nothing has been too much trouble. There was no hard sell and they spent time showing us different options and explaining the costs. We now today have our unit confident that if we need any more help, they will be thereto offer it.
A model of customer service 👏👏
A model of customer service 👏👏
