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Shurgard Chiswick customer reviews
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Google
Very good and clean place, also the reception team is always very helpful!!!
Google
My first time using a storage facility like this. Mani and Sham were really helpful and friendly, I felt comfortable. Easy access and parking. No problem getting my boxes to the unit, actually quite a fun experience and very satisfying! House staging, so helpful to store even only a few boxes for a short while
Google
Mani at Chiswick Shurgard was such an incredible help. As it was my first time using these facilities he explained everything clearly and helped us with our storage. Great experience, thank you Mani!
Google
The entire facility is smart and clean, and Shams was beyond helpful in getting us set up with a unit, and getting the app working.
Google
Shurguard Chiswick is very accessible and staffed by friendly and helpful people. Many thanks to Paul for helping me to get into my storage unit when I had forgotten my key. Will use again.
Google
Excellent customer service from Shams. He was able to answer all my questions. I found him very helpful and polite. Thanks Shams 😊
Google
Friendly and helpful people, clean and tidy facilities.
Google
We had to book a storage in a rush last minute and the whole experience with Shurgard was so smooth that it really helped with a very stressful situation. The building is clean, the app works well to unlock doors and give access out of staffing hours, and during staffing hours Mani and Paul were very helpful with support. Considering that the storage is accessible out of standard hours using the app, it would be nice if it was accessible 24/7 but I completely understand that there are many challenges to that.
I would definitely use Shurgard again if the need for storage arises. Their rates are also among the better ones we found.
I would definitely use Shurgard again if the need for storage arises. Their rates are also among the better ones we found.
Google
Great monetary value and excellent customer service. Shams was very helpful and friendly. Definitely recommend this storage facility!!
Google
Shams was excellent at advising me on my options and guiding me through the entire process from walking in the door, to taking possession of the storage locker. Also spoke to Manni, who was working & also very attentive. Both of these are a great example of what great service looks like.
Google
Excellent Customer Services. most special thanks to Mani for his wonderful approach and assistance. Thank you very much indeed 😊
Google
Excellent serivce ,but the cost of renting a small storage room should be a lot cheaper paying £145 a month is way to expensive for the size
Google
Great service by Manny .. super helpful and knows his stuff
Google
Very helpful and friendly staff to walk through the process of renting and showing the suitable storage units.
Thank you Mani and Paul !
Thank you Mani and Paul !
Google
Had an emergency storage issue when our sofa didn’t fit into our new house. Paul was excellent and sorted a unit for us quickly and amended everything I had got wrong when attempting to arrange online. Facilities are very new compared to other storage units we’ve had before.
Google
Rating 5* because of the customer service I received from Mani.
Google
Thanks so much - Mani was super helpful - would recommend!
Google
Google
Mani was excellent. He made sure we understood everything and got us set up in no time.
Google
Mani (Shurgard Chiswick) was very helpful and very friendly. He walked me through on how to access my unit, explaining along the way the process. He covered all the grounds and I am pleased and satisfied. I highly recommend Chiswick branch and Mani ⭐️⭐️⭐️⭐️⭐️
Google
Clean facility and helpful staff - Mani was great to deal with
Google
Great service - Shams was very helpful, kind and professional.
Google
Shams was really helpful and competent! I would recommend it to all my friends!
Google
Google
I visited to enquire about unit sizes, and Mani was an absolute pleasure to deal with. His colleague was assisting another client when I arrived, but Mani immediately stepped in and was both friendly and efficient. He wasted no time in showing me various units and was extremely amenable, even exploring different units of the same size to ensure they met my exacting requirements. He struck an instant rapport, was patient as I talked through the pros and cons, and never pressured me—just listened attentively. In the end, I opted for a larger unit than I had originally planned, entirely due to his thoughtful approach.
Mani was also highly capable with the paperwork and helped me set up the app, making the entire process seamless. While signing the documents, I also interacted with Shams, who was equally friendly and likeable. Overall, a great experience—professional, efficient, and a pleasure to deal with. I’m looking forward to starting my rental here. It is convenient, new and clean, easy to access, with a speedy lift to the upper floors.
Mani was also highly capable with the paperwork and helped me set up the app, making the entire process seamless. While signing the documents, I also interacted with Shams, who was equally friendly and likeable. Overall, a great experience—professional, efficient, and a pleasure to deal with. I’m looking forward to starting my rental here. It is convenient, new and clean, easy to access, with a speedy lift to the upper floors.
Google
Mani and Shams have been a great help and very professional. First class service, I highly recommend Shurgard, keep up the good work, thank you.
Google
Nice and clean, helpful staff, and open after reception closes - very secure too.
Google
I've had an excellent experience with this self-storage service! The facility was clean, secure, and well-maintained. And the staff of course - friendly, helpful, and made the rental process super easy. You can always rely on their help, even if it is beyond their responsibilities. Highly recommend for anyone looking for reliable and hassle-free storage!
Google
Amazing service!
Google
Great service from Paul.
Wonderfully clean units and excellent facilities.
Wonderfully clean units and excellent facilities.
Google
I been in that store in Chiswick, Shams was really nice and helpful.,also, he was the one the customer really wanted .
Google
Incredible facilities, good prices, great support. Paul made closing my account a breeze.
Google
A revelation after the storage unit I was in previously. The Chiswick site is new and shiny. Everything works. The app is really good and saves having to remember codes. The manager, Mani, is super helpful and friendly. Very glad I made the decision to go Shurgard. AND it was half the price of the unit I was in.
Google
Very helpful and made the experience of putting my things in storage very easy
Google
Very happy with Shams’ customer service. Thanks!
Google
Shams is the hugely helpful and informative manager of the Chiswick branch of Shurgard. He explained things clearly, simply and efficiently and has a really personable & friendly manner
Google
Right from the very start shams has been absolutely brilliant. His customer service skills are amazing and he was very helpful when moving into the unit
Google
The gentleman- Mr. Shams- was polite, knowledgable and patient....thank you
Google
10/10 service from Shams at the Chiswick Branch. Really helpful and understanding, made my moving in process a wonderful experience, really helped guide me through it. Very well mannered individual who makes sure customer service is his priority. Would definitely recommend using the Chiswick branch solely for Sham’s etiquette and assistance.
Google
Great storage facility: clean, easy and tech enabled access, high levels of security, good parking for loading/unloading. Support staff on-site (Shams) was incredibly helpful, assertive and friendly.
Google
Got some really great help from Subhan at Shurgard Chiswick today - he's polite, friendly, knowledgeable, and super keen to get people set up with very good storage options and prices. Thanks a lot Subhan, really appreciate it!
Google
Google
Shurgard Chiswick is one of the best storage locations with great services and polite staff. Subhan is a fast and efficient staff member that helped me pick out the best storage size and membership package for me. I appreciate the services I had received from Subhan I will definitely be referring friends and family to shurgard Chiswick for this amazing service!!
Google
I had an excellent experience at Shurgard Self-Storage in Chiswick today, thanks to the exceptional service provided by Subhan. From the moment I walked in, Subhan's friendly demeanor and professionalism stood out. He was incredibly helpful, patiently answering all my questions and guiding me through the storage process.
I greatly appreciate Subhan's assistance and highly recommend Shurgard Self-Storage Chiswick to anyone in need of reliable and outstanding service. Thank you, Subhan, for your exemplary help today!
I greatly appreciate Subhan's assistance and highly recommend Shurgard Self-Storage Chiswick to anyone in need of reliable and outstanding service. Thank you, Subhan, for your exemplary help today!
Google
Very helpful and professional on the telephone. Thank you. Patrick.
Google
Subhan at Shurguard was so lovely when we checked it the first time explaining the app and helping me arrange for a moving company, he when offered me a coffee when I said I was tired! The facilities here are spotless and very secure, it looks brand new and feels very safe
Google
Subhan is always very attentive and helpful, definitely 5 starts to his services!
Google
Great move in experience, help from Subhan was excellent
Google
We have a very positive experience using Shurgard Chiswick. Subhan, the staff who served us was really helpful and professional, 5* worth of customer service. Definitely recommend!
Google
Very helpful and polite. Thanks for your help.
