CUSTOMER REVIEWS

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(4.9) based on 1398 reviews
Date
Platform
Rating
Feedback
Ash K 06-10-2026
Google
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Amazing service at Shurgard Greenford by AB, he has been very helpful
Zuzanna Stach 03-10-2026
Google
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I have honestly had a very positive experience with the Greenford Shurgard. The staff is very nice and so helpful whenever you need anything, making sure you have the best experience and have everything you need. The place is always clean and well kept and anytime I need to access my storage unit, it is a smooth and easy process. I highly value and recommend!
Tomasz P 03-10-2026
Google
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Good staff, just moved to the new, bigger unit for smaller price👍😁 Thanks AB
Moni Pangali 03-10-2026
Google
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Mandy was extremely helpful. Brilliant. Thank you Mandy
AA Viraj Perera 25-09-2026
Google
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Mandy was very happy
Nik 23-09-2026
Google
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AB was superb, amazing care and attention to detail provided. All my questions were answered easily. Best customer service I have received in a very long time. Shurgard you are lucky to have AB.
Wilson Jaso 18-09-2026
Google
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I was struggling to book unit online and Mandy helped me book in store .Thanks
Keith Fernandez 14-09-2026
Google
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Shurgard Self Storage - Greenford get a 5Star rating from me. Their staff are informative and very helpful. They assist and guide you through the whole process of renting a storage unit.
I am renting a 100 ft2 unit which is perfect for me. The unit has a FULL width roll over door that opens up the full width of the space. It makes it easier to get things IN and OUT of the unit, but more importantly it allows a lot of light, from the corridor, to light up your space, unlike a lot of other Companies units.
Shurgard is PERFECT for my needs.
O q 11-09-2026
Google
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Arlind made the unit transfer process to easy and seamless for me . Thank you for all the help
Wayne Hamilton 05-09-2026
Google
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Very helpful kn loss of unit key
D M 05-09-2026
Google
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Mandy was great. When me and my wife were looking for a good deal with the storage, she was able to give us good rate and size. She is very knowledgeable and provides good customer service.
amara yogan 04-09-2026
Google
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I visited Greenford shurgard
UB6 8QQ yesterday 03/09/2026 & had a very productive experience.ARLIND was extremely kind boy, helpful & welcoming throughout my visit.He was happy to assist me with everything I needed & handled the paperwork efficiently and correctly.The service was quick, professional &well organised. Arlind a great asset to the storage facility & clearly the right person for the job.Excellent customer service.Thank you ARLIND
Aadam 04-09-2026
Google
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Exceptional Leadership and Service
AB went above and beyond to ensure my experience was nothing short of perfect. His professionalism, attentiveness, and genuine commitment to customer satisfaction truly set the standard for great service. It is rare to see a leader so actively engaged and dedicated to making every customer feel valued.

​I will definitely be returning and cannot recommend him highly enough!
Bernard Powell 04-09-2026
Google
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Very happy with Mandy's service
Sam J 03-09-2026
Google
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Met Arlind in the office today, he was extremely helpful in setting up the app for my mum who’s been a customer for a while and always had issues getting in, working smooth now and hopefully no further issues in future.
Chico Saludares 01-09-2026
Google
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Mandy is a star! Very amazing customer service and smooth same day transaction!
Conny Sayer 31-08-2026
Google
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I have a 10sqft unit which I transferred today for a 20sqft. Very smooth process handled by Mandy at the storage office. No issues with the storage security or access.
Jay Jaggerz Taylor 28-08-2026
Google
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Really happy with my experience with Shurgard Greenford. Everything has been nice, straightforward and simple from start to finish, which made the whole process completely stress-free.
A special mention to Mandy, who has been incredibly helpful, friendly and approachable throughout. She was always happy to answer any questions and made everything really easy to understand.
The facility is clean, secure and well organised, and the whole experience has been exactly what you’d want from a storage company. I’d definitely recommend Shurgard Greenford, and especially Mandy, to anyone looking for a simple and hassle-free storage solution
Sadeq Saberi 27-08-2026
Google
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Very good service and staff! Thank you!
Haibat saeed 26-08-2026
Google
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Excellent customer service at Shurgard! George was very friendly, professional, and helpful throughout the whole process. He explained everything clearly and made the experience quick and easy. Highly recommend!
CAR ZONE 25-08-2026
Google
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Mandy helped us with setting up the app and showed us around.Very happy
Muhammad hamid Omer 25-08-2026
Google
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Great experience at Shurgard Greenford! Alrind and Mandy were both friendly, professional and extremely helpful. They made everything quick and easy and provided excellent customer service. Highly recommended!
Cherlyn Baldwin 22-08-2026
Google
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George and Mandy @ Northolt branch were very accommodating of our needs. We arrived a few minutes before their closing hours for a new enquiry and we are grateful that they were able to show us around, ascertain our requirements, explain the finer details of the contract and pricing. The pricing of the storage were also very competitive in comparison to our current storage space. The facilities also have a cooling system, which is of great value during the heatwave that we are currently experiencing. Thanks so much for your assistance.
Marilyn Alexis 22-08-2026
Google
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George and manddi were absolute pleasure to deal wiht. Cannot recommend enough
Emdadul Alam 20-08-2026
Google
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AB and Arlind were able to offer me 50% more storage space for the same price I’ve been paying for my current space. Had to accept and got busy transferring my stuff. These guys are quick and efficient at what they do and waste no time. Paperwork was done swiftly and there was nothing else left for me to do apart from moving my stuff. What a grab!
Beckie Cresswell 16-08-2026
Google
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I am not a customer, how ever i was helping my sister move stuff into her new storage locker today and the systems were down so we couldn't get in, how ever a lady called Mandy was there and helped us every time considering we dont 6-7 trips in and out of there, we had no fuss no moaning and always with a smile on her face... credit to the company.
Siobhan P 16-08-2026
Google
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I really wanna say a big thankyou to Mandy who assisted me in every way even when the codes wasn’t working. She opened and closed the gates and lifts every tip I done a trip. Definitely needs a promotion or a raise.
Thankyou again Mandy
Aditya Varma 13-08-2026
Google
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Would have given 10 stars if I could. Amazing service by Ab and Mabdy ! Would suggest keeping your stuff here for sure 👌
Supriya k 13-08-2026
Google
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Had an easy checkin and checkout with AB and Mandy today. Supportive staff.
Dawid 08-08-2026
Google
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Very happy with Mandy’s service.Would recommend this storage
Ed Rawi 08-08-2026
Google
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Came to Shurgard Greenford and Mandy was a great help and took care of my requirements in a very professional way. Thanks Mandy.
Eliza Rupa 02-08-2026
Google
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Jasmine Gordon 31-07-2026
Google
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Moving our belongings into the storage unit was made so easy because of Mandy and Ab. Mandy was super friendly from the moment we went into reception for help on what to do and without any issues updated our unit to a larger one as the one we had was too small. Its rare these days to receive such good customer service, nothing was an issue for Mandy and AB.
Yusra Iqbal 31-07-2026
Google
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Mandy was amazing, so grateful for her help.
Michelle Asmussen 31-07-2026
Google
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Mandy helped me with my move out process many thanks
Lily Harris 28-07-2026
Google
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Mandy was great help!
Gillian 27-07-2026
Google
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Mandy helped me with the transfer
Kay Lewis 27-07-2026
Google
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I had great service from Mandy today, she helped my mum find suitable storage and showed great courtesy.
Maninder Singh 26-07-2026
Google
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Great team and location
Ana Maria Stoicov 26-07-2026
Google
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Mandy she’s amazing lady and they show me everything so properly thank you so much
Neda 24-07-2026
Google
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Huge thanks to the staff member with badge AB! Super polite and informative. He show us various storage sizes, making it incredibly easy to choose the perfect one for our needs. Great customer service!
Garet Damon 23-07-2026
Google
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Ms mandy was super and gave us a very good price
Kikelomo Abhulimhen 23-07-2026
Google
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Mandy helped me with my unit transfer.Very happy with the new price
Afaf Youkhanna 15-07-2026
Google
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Mandy was great help
Ronny Boy 13-07-2026
Google
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Mandy helped us very nice service showed us everything explained it respectfully
Elliot Charge 06-07-2026
Google
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Massive thanks to A.B. at Shurgard Greenford for getting me settled into a unit which catered for my needs perfectly. The process was quick and hassle-free and I wouldn't hesitate to store with them again or recommend someone else to do so.
Kevin Sanchez Hernández 06-07-2026
Google
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Mand and AB .Thanks for your help
MOHSINKHAN PATHAN 06-07-2026
Google
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Mandy thank you
Sabin Bhujel 03-07-2026
Google
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Great customer service,Mandy
Melinda Sári 03-07-2026
Google
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(Translated by Google) Mándy is super helpful.

(Original)
Mándy super helpul


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of  BEL ESG