CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.9) based on 1382 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Really happy with my experience with Shurgard Greenford. Everything has been nice, straightforward and simple from start to finish, which made the whole process completely stress-free.
A special mention to Mandy, who has been incredibly helpful, friendly and approachable throughout. She was always happy to answer any questions and made everything really easy to understand.
The facility is clean, secure and well organised, and the whole experience has been exactly what you’d want from a storage company. I’d definitely recommend Shurgard Greenford, and especially Mandy, to anyone looking for a simple and hassle-free storage solution
Google
  • true
  • true
  • true
  • true
  • true
Very good service and staff! Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service at Shurgard! George was very friendly, professional, and helpful throughout the whole process. He explained everything clearly and made the experience quick and easy. Highly recommend!
Google
  • true
  • true
  • true
  • true
  • true
Mandy helped us with setting up the app and showed us around.Very happy
Google
  • true
  • true
  • true
  • true
  • true
Great experience at Shurgard Greenford! Alrind and Mandy were both friendly, professional and extremely helpful. They made everything quick and easy and provided excellent customer service. Highly recommended!
Google
  • true
  • true
  • true
  • true
  • true
George and Mandy @ Northolt branch were very accommodating of our needs. We arrived a few minutes before their closing hours for a new enquiry and we are grateful that they were able to show us around, ascertain our requirements, explain the finer details of the contract and pricing. The pricing of the storage were also very competitive in comparison to our current storage space. The facilities also have a cooling system, which is of great value during the heatwave that we are currently experiencing. Thanks so much for your assistance.
Google
  • true
  • true
  • true
  • true
  • true
George and manddi were absolute pleasure to deal wiht. Cannot recommend enough
Google
  • true
  • true
  • true
  • true
  • true
AB and Arlind were able to offer me 50% more storage space for the same price I’ve been paying for my current space. Had to accept and got busy transferring my stuff. These guys are quick and efficient at what they do and waste no time. Paperwork was done swiftly and there was nothing else left for me to do apart from moving my stuff. What a grab!
Google
  • true
  • true
  • true
  • true
  • true
I am not a customer, how ever i was helping my sister move stuff into her new storage locker today and the systems were down so we couldn't get in, how ever a lady called Mandy was there and helped us every time considering we dont 6-7 trips in and out of there, we had no fuss no moaning and always with a smile on her face... credit to the company.
Google
  • true
  • true
  • true
  • true
  • true
I really wanna say a big thankyou to Mandy who assisted me in every way even when the codes wasn’t working. She opened and closed the gates and lifts every tip I done a trip. Definitely needs a promotion or a raise.
Thankyou again Mandy
Google
  • true
  • true
  • true
  • true
  • true
Would have given 10 stars if I could. Amazing service by Ab and Mabdy ! Would suggest keeping your stuff here for sure 👌
Google
  • true
  • true
  • true
  • true
  • true
Had an easy checkin and checkout with AB and Mandy today. Supportive staff.
Google
  • true
  • true
  • true
  • true
  • true
Very happy with Mandy’s service.Would recommend this storage
Google
  • true
  • true
  • true
  • true
  • true
Came to Shurgard Greenford and Mandy was a great help and took care of my requirements in a very professional way. Thanks Mandy.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Moving our belongings into the storage unit was made so easy because of Mandy and Ab. Mandy was super friendly from the moment we went into reception for help on what to do and without any issues updated our unit to a larger one as the one we had was too small. Its rare these days to receive such good customer service, nothing was an issue for Mandy and AB.
Google
  • true
  • true
  • true
  • true
  • true
Mandy was amazing, so grateful for her help.
Google
  • true
  • true
  • true
  • true
  • true
Mandy helped me with my move out process many thanks
Google
  • true
  • true
  • true
  • true
  • true
Mandy was great help!
Google
  • true
  • true
  • true
  • true
  • true
Mandy helped me with the transfer
Google
  • true
  • true
  • true
  • true
  • true
I had great service from Mandy today, she helped my mum find suitable storage and showed great courtesy.
Google
  • true
  • true
  • true
  • true
  • true
Great team and location
Google
  • true
  • true
  • true
  • true
  • true
Mandy she’s amazing lady and they show me everything so properly thank you so much
Google
  • true
  • true
  • true
  • true
  • true
Huge thanks to the staff member with badge AB! Super polite and informative. He show us various storage sizes, making it incredibly easy to choose the perfect one for our needs. Great customer service!
Google
  • true
  • true
  • true
  • true
  • true
Ms mandy was super and gave us a very good price
Google
  • true
  • true
  • true
  • true
  • true
Mandy helped me with my unit transfer.Very happy with the new price
Google
  • true
  • true
  • true
  • true
  • true
Mandy was great help
Google
  • true
  • true
  • true
  • true
  • true
Mandy helped us very nice service showed us everything explained it respectfully
Google
  • true
  • true
  • true
  • true
  • true
Massive thanks to A.B. at Shurgard Greenford for getting me settled into a unit which catered for my needs perfectly. The process was quick and hassle-free and I wouldn't hesitate to store with them again or recommend someone else to do so.
Google
  • true
  • true
  • true
  • true
  • true
Mand and AB .Thanks for your help
Google
  • true
  • true
  • true
  • true
  • true
Mandy thank you
Google
  • true
  • true
  • true
  • true
  • true
Great customer service,Mandy
Google
  • true
  • true
  • true
  • true
  • true
(Translated by Google) MĂĄndy is super helpful.

(Original)
MĂĄndy super helpul
Google
  • true
  • true
  • true
  • true
  • true
Spoken to George today about options for a unit, explained everything very well and efficient. Friendly staff, security is amazing and the app is easy to use.
Google
  • true
  • true
  • true
  • true
  • true
(Translated by Google) Great place almost in the center of London)

(Original)
Świetne miejsce prawie w centrum londynu)
Google
  • true
  • true
  • true
  • true
  • true
In this day and age where companies seem to have inexperienced staff to manage customer relations it was a joy to come into contact with 2 human beings yesterday who did nothing but their best to provide excellent customer service.
Yesterday we visited the store to discuss options available to us and the help and advice provided by Mandy and AB was outstanding. They were friendly and approachable, and their patience and attention to detail left us feeling that we had made a good choice in visiting the Greenford facility.
Thanks again Mandy and AB
Google
  • true
  • true
  • true
  • true
  • true
Mandy was helpful and nice
Google
  • true
  • true
  • true
  • true
  • true
It's my first time getting a storage unit and I was quite nervous.Mandy was very helpful and patience with me and made the process very easy.
Google
  • true
  • true
  • true
  • true
  • true
Hi I like to give good feedback about AB and Mandy. Very professional service.
Google
  • true
  • true
  • true
  • true
  • true
Very good experience and excellent customer service
Mandy and AB. Thank you so much.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service provided by AB and Mandy. Very informative and happy with their service and booked our unit at Greenford.
Google
  • true
  • true
  • true
  • true
  • true
Mandy was very helpful and professional she was a real good help
Google
  • true
  • true
  • true
  • true
  • true
Mandy has been extremely accommodating and helpful. She showed us the units and gave us detailed information which we needed. Brilliant employee.
Google
  • true
  • true
  • true
  • true
  • true
Mandy was very nice .She helped me set up my app
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from Mandy at Shurgard Greenford today - super helpful and informative and we were able to reserve the storage container we needed really efficiently. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Mandi helped me with the app she was very helpful
Google
  • true
  • true
  • true
  • true
  • true
Mandy was great
Google
  • true
  • true
  • true
  • true
  • true
Had a very pleasant service from Mandy & AB, Smooth process , Would definitely
recommend
Google
  • true
  • true
  • true
  • true
  • true
Mandy help me with the transfer i asked for, thank you.
Google
  • true
  • true
  • true
  • true
  • true
mandy i have been vey happy with the service all questions have been answered


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG