CUSTOMER REVIEWS

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(4.7) based on 646 reviews
Date
Platform
Rating
Feedback
Google
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Keri-Anne was so friendly and helpful! Spent so much time with me explaining everything through. 10/10 service
Google
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Excellent customer service, I was served by Keri-Ann, she went through everything in detail and showed me around so I can take a decision on the square footage that i would realistically need.
5 ⭐️
Google
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Outstanding service from Keri-Ann and Keval, guided me every step of the way from the papers to the locker room; comes with easy to use software and online registration process.
Google
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Moved my items in under the hottest day ever recorded 40+ degree. I have to say their staff Keri-Ann was really helpful to help me on everything. Worst weather but the best service.
Google
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I’ve met Kari at the office lovely personality, very open and interactive and her service was ***10/10***
Google
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SHAN WAS AMAZING. HELPFUL
Google
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This is my first time renting a storage unit and Keri-Ann made me feel welcome at Shurgard. She showed me how to open gates and reach my unit and was super helpful, I couldn’t recommend her enough 😄
Google
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Kari gave us a wonderful tour of the storage facilities. Her friendly and helpful service made the whole process smooth and pleasant. I ended up booking a storage unit thanks to her support, and I can’t wait to move my belongings in.
Google
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Excellent service provided by Ms. Keri. Her explanations were very clear and easy to understand.
Google
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We had a great experience during our warehouse viewing today. Keri was very helpful and patient throughout the visit. She helped us calculate the prices for the 30, 40 and 50 options, compared them clearly, and helped us find the best plan for our needs. She also showed us around the warehouse and explained everything clearly. We are very satisfied with her service and really appreciate her help.
Google
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Thank Keri for selling me boxes good service
Google
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Great service from SHAN. Very helpful
Google
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First time using a storage service, Rivaldo helped me make the process smooth and easy.
Great service.
Thanks
Google
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keri-ann gave me a really good explanation about the contract and details and she was really helpful with all the questions that i had
Google
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Shan was absolutely fantastic. Really knows his stuff and quickly arranged a suitable unit for me. Well done Shan
Google
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Popped into Shurgard to enquire about units and sizes as I will potentially need to take one due to moving soon.

Rivaldo was very kind, genuine and super informative about prices, options and what would work best for me.

10/10 service! Will definitely be choosing Shurgard in the future thanks to Rivaldo!
Google
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My flatmate and I were looking for a place to store our stuff and Shan was super helpful in finding us a storage room the same day here!
Google
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Shan helped us out a lot to day and was quite lovely with us working through the payment and renting.
Google
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Shan is great!
Google
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Shan is the Chad
Google
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Good service from Keri-Ann, great brand to trust.
A wonderful experience, the service received from Keval is also very good. He helped a lot under an extreme weather condition and suddenly IT issue. It fixed quickly.
Google
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THE MANAGER SHAN IS AN ASSET TO SHURGARD. VERY HELPFUL AND A PLEASURE TO MEET. VERY HAPPY WITH MY UNIT. SITE IS EASY TO ACCESS AND IS CLEAN
Google
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SHAN WAS REALLY HELPFUL
Google
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Shan was amazing
Google
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budget friendly and good security
Google
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Shan was very knowledgeable and helpful. Thankyou
Google
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Thanks a lot to Keval, the staff of Shurgard at Gypsy Corner, for his great service, advice and assistance in helping me to rent a mini storage near my home. Great appreciation with his service.
Google
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The staff was amazing and super helpful. I recieved excellent service and the process was super easy and quick. I highly recommend!
Google
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Keval was fantastic and I just moved in. Great servicem
Google
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Excellent costumer service!!! All the process is smooth and professional! I highly recommend Shurgard.
Google
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The customer service is top tier, and that’s all thanks to Shan and Keval. The storage space is spacious and it’s secured. If you want to think of storing your belongings, definitely go to gypsy corner and ask for them both!
Google
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(Translated by Google) Only

(Original)
Keval
Google
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Great customer service in this location. I had issues with the lock and management team resolved my problem quickly and very efficiently and accommodated to my schedule. Thank you for your help!
Google
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The team provided excellent service — professional, efficient, and genuinely helpful. They were able to resolve an issue I had with my storage unit quickly, which made the whole process smooth and stress-free.

A special mention to Keval, whose professionalism and support really stood out. Thanks to his help, my problem was dealt with promptly and effectively.

Overall, this is one of the best storage facilities I’ve used, and I would highly recommend it.
Google
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Shan was very kind and helpful in settle up our self storage and very welcome to show us our space ) I am very satisfied with the service!
Google
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Thanks a lot to Shan for providing a perfect explaining of everything! Such a good service
Google
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Manager Shan was very helpful in helping me obtain a unit. Great service
Google
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Best serive from Kev, always on hand to sort out issues, thank you
Google
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Thank you Keval for your outstanding service. Perfect gentleman 5 stars
Google
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Received amazing service from Keval today. He was incredibly helpful, kind, and professional - such a lovely experience overall. Highly recommend this storage.
Google
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Kev was a massive help with showing me options for different units and making sure the process went as smooth as it could. Cheers Kev !!!
Google
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i came into shurgard and kev on the front was outstanding. i moved my business from big yellow across the road due to his outatanding service. i will take out 3 units in the coming weeks. kev deserves a big pay rise and is a brilliant person to work for the company. thank you kind young mab
Google
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Google
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Kev and Ahmed are very helpful staff. Very friendly and knowledgeable about the business. Keep them on!
Google
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Outstanding customer service from the two guys at the front desk, can’t thank them enough!!
Google
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Great experience at Shurgard Gypsy Corner. The facility is clean, secure, and easy to access, and the staff were very helpful and professional. Moving in was quick and stress-free. Highly recommended for safe and reliable
Google
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Just taken a space at Shurgard and moved from Yellow Storage. Kev was really helpful in giving us the information we needed. Outstanding service and even 40% discount on 10 boxes. Thanks Kev, great service and really knowledgable. We we offered to be able to move into a bigger room for free which was fantastic.
Google
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I have rented a storage unit today and was welcomed by Ahmed and Kev. They were very helpful with telling me all th3 information. I was shown to my Unit and the place was very clean and tidy. The team there are absolutely fantastic and made the whole process seamless. I dont nornally leave any reviews but thw team here earned a well deserved 5 stars. I will be returning next weekend and will make a.donation to their affiliated Charity. Thank you team
Google
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I had such a great experience with Shurgard thanks to Ahmad and Keval! From the moment I arrived, they were both incredibly friendly, professional, and genuinely eager to help. They took the time to understand exactly what I needed and made the whole process of sorting out a storage unit smooth and stress-free.

Ahmad was fantastic at explaining all the options clearly, while Keval went above and beyond to make sure everything was set up perfectly. Their teamwork and positive attitude really stood out, and it made what could have been a stressful task feel easy and even enjoyable.

It’s rare to come across customer service like this both of them are a real credit to the team. Highly recommend Shurgard, especially if you get the chance to be helped by Ahmad and Keval!
Google
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Mr kev and ahmed 5 stars


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG