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Self-Storage at Shurgard Herne Hill

Shurgard Herne Hill customer reviews

10 Dylan Road (off Milkwood Road), Herne Hill London SE24 0HL
Self-Storage at Shurgard Herne Hill
020 70 81 28 59
Office: closed now, open at 9.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.8) based on 750 reviews
Date
Platform
Rating
Feedback
Google
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I had a great experience getting my storage. Catherine and Semira were incredibly welcoming and helpful, and they advised me on the right storage size for my needs
Google
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Perfect customer service, Catherine greeted me with a smile and was very helpful and informative.
Google
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Catherine and semira
Google
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Semira has been very helpful
Google
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Excellent customer service from Semira she a real asset to your company
Google
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Semira has been very helpful to me
Google
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Amazing service from Catherine, showed us all we need to know, and offered us a 5* experience of the shurgard site
Google
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Samira and Catherine was great! Super helpful and lovely
Google
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Samira was great!
Google
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Semira was wonderful - very friendly and helpful! We’ll be sticking with Shurgard thanks to her!
Google
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Semira provided great customer service
Google
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I called into the Herne Hill site a few days ago, then today to make a reservation for a storage unit. Semira and Catherine on each occasion, were amazing. They answered all my questions, and helped me get an idea of the unit sizes, so I would be best placed to make the right choice. Nothing was too much trouble.

This is how real customer service is achieved; with a genuine smile, an eagerness to help, writing up notes and printing my reservation today.

It was a joy to visit your site. More companies should be delivering true customer service, just as Semira and Catherine have done.

Thank you so much, for taking the time to listen to my questions, and guide me without any pressure.

I greatly appreciate the help you provided.
Google
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Catherine was superb! Easy access, great cleanliness and all round great storage - will be here for many years!
Google
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Samira was very helpful in changing my storage unit
Google
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Amazing service - Catherine was wonderful!
Google
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Customer service advisor Semira absolutely amazing, answered all my questions really helpful, booked the appropriate storage room for my belongings.
Google
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Catherine helped out quickly and swiftly, after having set up my account online and we were in our unit within 15 mins of turning up to the site. Having not had a unit for a couple of years, she gave us a tour and showed us how to get around easily using the app on our phone. Made us laugh after a stressful day of moving! :)
Google
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Catherine was really helpful with advising me only storage options
Google
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Google
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Semira was super helpful - thank you
Google
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Semira
Was incredibly helpful, with showing me around helping securing a reservation and explained clearly about the process and prices.
Google
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Semira and Catherine has been very helpful unit clean
Google
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Semira and Catherine has been amazing great service
Google
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Great hospitality & good accommodation
Google
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Semira & Catherine were very helpful with excellent attitude
Google
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Semira and Cathrine have been very and excellent customer service
Google
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Semira was really helpful and knowledgeable. Great customer service.
Google
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Google
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Semira was very helpful. Quick and reliable.
Google
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Samira was fantastic. Made the whole transfer experience super transparent and easy. Thank you!
Google
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Great.
Google
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Extremely helpful
Google
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Semira was really friendly and helpful to help be booking my storage
Google
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What excellent service received from Samira and Catherine today. They helped me transfer storage requirements to the Herne Hill facility and explained with clarity each step of the process. Can’t thank them enough for what I thought would be a tricky process.
Google
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Semira been very helpful
Google
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Catherine was spectacular! Thank you so much, i’ve very pleased with the service given, thanks, Ana
Google
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Excellent customer service...made my day 👍
Google
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Semira was super friendly and helpful!
Google
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Very good service here at Shurgard; Semira & Catherine are great personalities and are very helpful when I needed assistance. You will not be disappointed here.
Google
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Good
Google
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Semira was extremely and friendly and I will definitely recommend her excellent services.
Google
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Semira was wonderfully helpful and kind. Made the whole process very clear, great customer service!
Google
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First time customer here. Semira was very welcoming and helpful in guiding the check in process.10 stars service!
Google
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Semira was an absolute joy to meet today, she was very busy but still went out of her way to go above and beyond to assist me as best as possible. She made my day!!
Google
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Over there this morning and luis was very very friendly with me and give me all the information i neeed
Google
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Semira, the manager was wonderful, helpful and made the process really easy.
Thank you
Google
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Semira was lovely and was great help with me this morning
Google
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Semira was very helpful, helped me sign up and made life very easy for me.
Google
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Semira was very helpful and super friendly
Google
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Semira has been really helpful with everything! The process is very clear and seamless! Thank you
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG
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