Language
Country
CUSTOMER REVIEWS
Platform
Feedback
Google
Semira gave best service at shurgard
Google
Very good experience
Google
Semira provided me with an excellent service, thoroughly explaining how the system works from beginning to end and being particularly sensitive with a person who has never used self storage before.
Google
James and Samira were wonderful and very helpful even when I came at 6!
Google
Semira was WONDERFUL and very helpful. Just as we turned up another customer was having a go at her. She didn’t deserve to be treated like that. Anyway she handled it brilliantly. And when it came time for her to deal with us she was fantastic. So helpful. Thank you Semira!
Google
Semira, was great. Lovely person, very profession! Best in the buinsess!!!!
Google
Semira great service very professional would recommend her
Google
Semira has been very helpful always she call me with ubdate if there is promotion and transfer me to another unit today bigger unit save me money thank you 😊
Google
Semira stayed behind to help sort me out. Lovely worker. Very polite
Google
Semira was very helpful. Guided me through the process and made the transition very smooth. Thank you
Google
Semira was very helpful and kind. Helped me to successfully move in and understand the move in mechanism.
Google
Semira - very helpful! nice person to talk to
Google
Today was my move in, and semira made sure things went smooth, thank you so much!
Google
Google
Samira was excellent, so friendly and helpful. Outstanding customer service!
Google
Semira was wonderful - helped me upgrade my unit for a great price and was very friendly!
Google
Google
Semira has been very helpful and friendly!!
Google
Semira - was lovely and welcoming today and save me loads with moving to a new unit. Thank you
Google
Friendly and helpful staff. Good prices for the units due to a promotion.
Google
Semira was always so helpful!
Google
Semira was amazing!! Such marvellous help! Will definitely recommend this branch!!
Google
The facility was good and semira was great in assisting me in all that I need.
Google
Very helpful service from lovely Semira and great storage space
Google
Samira very happy with the service she show me the unit I need and all the shurgard app process great service 10 out of 10
Google
Semira was great help. Very imformative and cheerful!
Google
Sameira was really helpful explaining things!
Google
Fab customer service from Farid, reassuring, funny, answered all my questions and helped me change my reservation. I came to see the units in person and was in and out in 30min, reassured I’ll be able to switch on the day if the unit is too tight. First time using storage but the app access and no minimum term stand out vs what I have seen from competition.
Google
Semira was amazing. She made the whole process of moving in very easy and smooth. She was a great. Thank you Shurguard
Google
Seminar has been very helpful and friendly when i pay invoice first other store
Google
The experience at the actual storage was good. Semira was wonderful and she guided me to select the right size space.
However the online/telephone team were not great at all. I initially called to reserve a place, but said I need to see it before booking it. I called on Friday to schedule a visit for Monday morning. During this time the sales team called me probably around 5 times. Even after I went to the location on Monday and signed the contract, they still continued to call me 3 more times.
When I asked them to just leave a note so that I don't get called unnecessarily, they said there is nothing they can do about it. Honestly worst telephone service I have ever experienced
However the online/telephone team were not great at all. I initially called to reserve a place, but said I need to see it before booking it. I called on Friday to schedule a visit for Monday morning. During this time the sales team called me probably around 5 times. Even after I went to the location on Monday and signed the contract, they still continued to call me 3 more times.
When I asked them to just leave a note so that I don't get called unnecessarily, they said there is nothing they can do about it. Honestly worst telephone service I have ever experienced
Google
Shurgard Herne Hill provided excellent service—Semira was especially helpful, friendly, and efficient. She made the whole process smooth and stress-free. Highly recommend!
Google
Google
Farid was very helpful and made everything seem easy.
Google
Thanks a lot Samira for your kind help
Google
Samera was great and v helpful
Google
Very friendly staff. Samira explained everything in the easiest way
Google
Semira has been a massive help she went above beyond to help us as her working hour . Please a pay rise for this lady or some type of appreciation because she made things easier for me
Google
Samira was so very friendly and helpful when I needed to switch storage spaces. She quickly helped me find the right space for my needs, allowing me to transfer to the new space in under an hour. I'm very pleased with the service I had from her!
Google
Samira is so helpful moving in was a dream
Google
Semia very helpful
Google
Semira was very helpful and the app is easy to use.
Google
Samira was brilliant!
Google
Semira very helpful and the storage clean and the app is easy to use thanks semira
Google
Semira was fantastic :)
Google
Excellent Customer Service by Semira
Google
Great lockup, farad and semira were very helpful.
Google
Semira was very helpful I’ve been a long customer and I’ve done a transfer to a slightly smaller unit and saved over £70 per month . I’m very pleased Semira was able to help me 👍👍
Google
Farid was nice respectful and helpful
Google
Thank you for the help Samira
