Sara Anwar
19-04-2025
Google
Just wanted to give a big shoutout to Michelle at Shurgard Storage Kensington. She was incredibly kind, helpful, and efficient in helping me sort out my storage matters. Made the whole process way easier than I expected. Really appreciated her help – absolute star!
Mr Bahir Moulana
18-04-2025
Google
The customer service at Shurgard Kensington, from Rae, who truly went above and beyond.
Rae provided helpful advice on packing & storing our belongings & even offered some great tips on how to make most of our storage unit. We are so impressed with his service. He was the main reason we looked no further and chose Shurgard. He definitely is a credit to the company. ⭐️⭐️⭐️⭐️⭐️
DNero Group
18-04-2025
Google
Customer service the best I’ve had in years and I’ve maintained a unit here since 2019. Ray was quite helpful in helping me understand the new app and way to access my unit. The other young lady at the desk was polite and lovely as well. Great job!!!
tubs c
16-04-2025
Google
Great place. Staff is very helpful and kind
richard knights
16-04-2025
Google
Annette, Michelle and Rae gave wonderful service today...
Halid Cilan
15-04-2025
Google
Came here for storage Ray and Michelle for helping with a smooth experience getting the correct storage went way beyond to help out thank you very much.
Lysette Bull
11-04-2025
Google
Great service, really friendly staff! Ray and his colleague were always very helpful and kind. Would highly recommend!
A
28-03-2025
Google
Excellent customer service
Ray and Raeford both stars!
Rawa Mala
16-03-2025
Google
Both Ray’s were incredible in helping me pick the right storage unit size, they showed me around and I’m fully happy to bring my belongings here!
Zoe Fay
15-03-2025
Google
Great customer service from Ray today. I needed a unit at short notice. Ray showed me the sizes of available units and I got it booked, easy process (I came prepared with my ID). I've used other storage providers before, Shurgard so far have exceeded expectations.
Blanard Prior-Byrne
14-03-2025
Google
Good service.
KZ Song
16-02-2025
Google
Ray has been amazing and helpful!
Patricia Wynn
15-02-2025
Google
Ray was very helpful
Mo
31-01-2025
Google
Great service at Shurgard Self Storage Kensington! shoutout to Ahmad and Rae for being super helpful and making everything easy. Friendly staff and smooth process highly recommend!
Alexandra Wicksell
27-01-2025
Google
Amazing service and great help from both ray and Ahmed! They are the the best :)
Philip K.
26-01-2025
Google
Recently moved and needed some storage. Decided to see what was being offered and dropped in. Ray took the time to show us around and presented all the options. He’s an absolute star. Literally ready to jump out of his seat to accommodate customers. Highly recommended! Terrific experience.
Jasmine Tella
17-01-2025
Google
Great service and the staff on site is amazing: efficient, professional and friendly. Highly recommended
Nefeli Halkia
04-01-2025
Google
Great service and the staff is amazing Ray and Rey at the front desk really helped us out!
Richard Mcewen
29-12-2024
Google
Very good equip in the uni Ahmed, Ray and Rad note 10%.
JCPitra
17-12-2024
Google
Great service from the staff!
Marco Ferrari
14-12-2024
Google
Great experience at Shurgard, the team has been really helpful in solving any issue
M B
12-12-2024
Google
Rae Reid the manager, is a true gentleman—kind, helpful, and dedicated to make your life easier. Highly recommended
Myron Nartey
11-12-2024
Google
Ben was great help in assisting me with using the app and getting my unit set up
Janaice Caradonna
14-09-2024
Google
Reon has been an absolute great help. Perfect in helping me with helping me and family picking a suitable unit size, insurance and additional bits and bobs. Thank you so much! Janaice
Isabelle Ragnetti
12-09-2024
Google
Excellent service, easy set up. Reon was very helpful and kind, thank you! Would recommend
Elena S
20-08-2024
Google
Great service and kind, helpful personnel. I love this self storage and I highly recommend it to anyone who needs easy access and central London storage.
Precious Abraham
17-08-2024
Google
Great so far. To be continued 🙏
mick baskeyfield
16-08-2024
Google
Great price great service by the guys too . . Well recommend!!
Thomas Lovett
16-08-2024
Google
Great place clean and fantastic service
Rion on reception was great!
Jordan Cook
07-08-2024
Google
David Thompson
05-08-2024
Google
Very efficient!
pooja avlani
02-08-2024
Google
Janis Bailey
31-07-2024
Google
We were treated really well when we went. Khaya had very good customer service. He showed us the different sizes and gave helpful answers to our questions. We will be happy to store or goods at Shurgard Kensington.
Chingis Idrissov
31-07-2024
Google
Tallulah Vaughan
26-07-2024
Google
Very efficient and helpful!
Izzati Zahira Fazril
22-07-2024
Google
Very professional. Special thanks to Reon for helping me :)
Karen Bellinger
22-07-2024
Google
Reon was absolutely amazing when we arrived with a full van load and discovered there had been a problem with the unit we had prepaid to rent. He sorted everything immediately and with a smile. Top marks for service!
Rashi Jain
21-07-2024
Google
Friendly and explained the procedures well!
Sana Knaneh
18-07-2024
Google
Excellent Service. Kind, polite, and helpful, Thank you Reon.
Steph Earl
18-07-2024
Google
Yassin Bari Ziyout
17-07-2024
Google
Great service from Reon
Faran Hannani
12-07-2024
Google
Fantastic service - goes above and beyond expectations. Both during move in and check out, the staff was extremely helpful, friendly, and went out of their way to assist me. Would love to give a special shout-out to Reon, who really helped and was fantastic - he made everything easy and was spectacular in the way he went out of his way to assist me. That being said, all staff encountered (Crystal, Zayd) were also amazing. Will definitely recommend this to friends and family.
Aleh Ferreira
11-07-2024
Google
I received very good service and I was happy with my choice.
Laura Laura
10-07-2024
Google
Rein was very professional and I couldn’t have asked for better help! Thank you!
El haj
08-07-2024
Google
Greqt service by Reon
Richard Sharp
01-07-2024
Google
Friendly, Fast and easy all set up in 5mins..
kiril avramov
26-06-2024
Google
Rami Salame
23-06-2024
Google
Very helpful and looking out for the customer’s best interests, customer service is very quick and easy.
Rogan Gilhespie
19-06-2024
Google
Great service, great prices, great storage. Crystal is a star!!
Connor Stacey
18-06-2024
Google
Really helpful staff,gave me information I needed and a good price