I had an excellent experience at Shurgard Kensington, thanks to Ray. He was incredibly helpful, friendly, and professional throughout my visit. He took the time to answer all of my questions, explained everything clearly, and made the whole process easy and stress-free.

It’s rare to come across such outstanding customer service, and Ray is a real credit to the Shurgard Kensington team. Thank you for all your help—I would highly recommend this facility to anyone looking for secure storage and great customer service.

Anna B. 15-07-2026

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Thank you for the amazing help Ray - I can highly recommend this place and their service!🙌

MR 13-07-2026

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Rohan and Ryan very helpful

David Olsson 12-07-2026

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Great service from Ray!

ema 10-07-2026

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I used to use different storage companies until i discovered storage genie. The whole procedure from start to finish has been smooth, efficient and transparent. The cost and service given by the store manager Brian was beyond expectation. He’s the best manager out there!! Thank you Brian, Please use storage geeks! highly recommend. Karla

M Guy 10-07-2026

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A real pleasure dealing with you Ray at Kensington. Your level of service has exceeded our expectations. You’ve been professional and very helpful. Again,Thank you.

Bifatima Seisembayeva 10-07-2026

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Rohan helped out a lot and was really friendly and knowledgeable!

Jo Dunn 10-07-2026

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Super helpful customet service. I initially nookeg a storage and Raye called me to let me know the storage I had booked didn’t have lift access and then looked into and reserved a suitable storage. Each time I’ve accessed the storage Raye and Rohan have been so helpful. 🙏🏻🙏🏻

mario s. 10-07-2026

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Rohan was very helpful and informative! Thanks

Annesha Tandel 09-07-2026

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Rohan was super helpful! Extremely polite and kind, was in and out promptly.

Arthur Templeton-Ward 09-07-2026

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Rohan and Ryan xoxo

Jesus De Frietas 07-07-2026

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Rohan and Ryan are actually the best people i have come across in a long time. Genuine and efficient service!! Thank you

Abhi Nav 07-07-2026

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That both are very helpful and kind have Charing Rohan and riyan

gary smith 07-07-2026

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Rohan and Ryan where great to work with

Mark Sayers 07-07-2026

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Rohan and Ryan nailed it with their help.

Hai Ieh 06-07-2026

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Rohan was excellent and helpful

Mark 06-07-2026

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Rohan and dean helped me a lot today thank you for the good customer service

Jennifer Thorn 06-07-2026

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Thanks for quick and friendly help with what needed today

Alex Dimos 02-07-2026

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Ryan thank you for your wonderful support today. Great help

Ricky S 01-07-2026

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Sony 30-06-2026

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Best attention if you are looking for a self storage space. Shurgard Nl matter where I hired in different locations they are excellent!

Pia Aung 30-06-2026

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Reliable storage facility in central - lovely staff onsite at Kensington branch

Giorgia Yang 25-06-2026

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Rohan and Ray helped us to set up the move-in process smoothly, very efficient and kind service!

Parasme Yadav 24-06-2026

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Rohan and Ray were friendly and welcoming. The entire process was very smooth and easy to understand

Liam Cipolloni 24-06-2026

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Ray was amazing

Jenny 24-06-2026

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Ray and Rohan is extremely helpful and accomodating ... great customer service

Gerardo Turdanes 24-06-2026

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Rohan was very helpful and accommodating. Thank you very much

Daaksh Dhariwal 23-06-2026

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Rohan and Ryan were really helpful!

Hannah Kendall 22-06-2026

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staff was lovely and so so helpful! they made accessing and cancelling the unit so simple!

Josh Bedel 22-06-2026

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Amazing welcome and really helpful staff! Thanks a lot Ray!!!

Luis De Oliveira 20-06-2026

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Ray and Ryan, were in on Saturday and helped us when we had lost track of our access code. We set up the app together and all was good. They are friendly and went above and beyond the call of duty.

Andrea K 19-06-2026

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Always the best service from Ray! He always goes above and beyond to make sure everything goes smooth especially with the move! I won’t go to any other unit, it’s definitely the best I’ve been to.

Dea Poriazova 19-06-2026

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Rohan and Daniela were amazing!!!! Rohan from the Kensington branch was the kindest and most patient - he made sure all was sorted super easily and quickly - promote him asap !!!!!

Daniela from Kentish Town branch was also super lovely on the phone and helped me loads!!

Both great and lovely people - thank you so much :))) you’ve made the whole process so much easier!

Gitte Duvander 18-06-2026

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Rohan was super helpful and friendly. Made everything super easy.

Belini Handyman 16-06-2026

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Nice storage

Peter Mccrudden 15-06-2026

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Rohan and Ray excellent customer service

Angze 15-06-2026

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Ray is really friendly and explains everything in detail for me.

Mubarak Tinubu 15-06-2026

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Seamless experience. The staff members, Rohan and Ray were very helpful

Diego javier Juarez 15-06-2026

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Rohan and Ray are the best duo in Shurgard! Always amazing service

Alexandra Hayward 15-06-2026

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Tay is as excellent and extremely helpful

Kevin Bird 15-06-2026

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Stored here for a while. Rohan always on hand if needed. Recommend 👍🏼

Andre Afornalli 15-06-2026

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Ray and Robin are really helpful

Elena Funk 12-06-2026

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Rohan and Ryan are the best!

Defne Anar 11-06-2026

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Really helpful team! Rohan was great

Catarina Souza 10-06-2026

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Ryan and Rohan are amazing

Richard Gardner 10-06-2026

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Excellent storage units. Best price, fantastic service. Staff amazing thanks Ryan

Shaikha Alenezi 08-06-2026

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sooo helpful and easy going great stuff especially ray rohan and ryan HIGHLY RECOMMEND

Sarah Al 08-06-2026

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Rohan was very helpful and quick in assisting us with storing our belongings

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