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Shurgard Kentish Town customer reviews

19 Greenwood Place London NW5 1LB
0207 038 7363
Office: closed now, open at 9.00
Access: open until 20.00

CUSTOMER REVIEWS

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(4.8) based on 475 reviews
Date
Platform
Rating
Feedback
Google
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Ryan was so helpful accommodating knew what he was talking about and experience was very quick and positive
Google
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Annette was an absolutely star.
Google
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Brandon and Annette were brilliant.
Google
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Thank you Daniela and team, fantastic service and very helpful!
Google
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Excellent service from Annette, would highly recommend!
Google
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Adam was fantastic help over the phone helping me book a storage unit at the Kentish Town site! Great service for someone new to the role, thank you!
Google
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Brandon and Annette were incredibly helpful today in helping us find the most suitable storage unit at Shurgard. Thank you both so much! Every single one of our questions was answered clearly and thoroughly. We really appreciate the support!
Google
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we appreciate Annette for all the help.
Google
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Very professional and welcoming staff members: Darren, Sue, Annette, and Brandon. First class service!
Google
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Darren, Annette & Brandon, were a huge help today thanks guys made thing a lot easier for me
Google
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Honestly 10/10 from Brandon and Darren ,Ive been to the facility twice over a few days and they have been so help and generous with their time
Google
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I had a good experience with storing my items at Shurgard at Kentish town. Always friendly and helpful staff and really good price deals. I only had to move out due to moving too far away from this storage facility. Thanks to Darren for helping with a smooth exit. I would recommend this place to others.
Google
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Darren was extremely helpful in getting me set up with a unit on short notice.
Google
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Had an amazing experience at Shurgard Self Storage thanks to Darren. He was incredibly helpful, professional, and made the whole process smooth and stress-free. Took the time to explain everything clearly and genuinely went above and beyond. Customer service like this is rare these days — highly recommend asking for Darren if you visit.
Google
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Brandon was very helpful with my storage booking. Would recommend
Google
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Annette was incredibly helpful and gave great advice!
Google
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Brilliant service from Annette it was pleasure to do business with her
She is a credit to Shurgard
Google
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Quick easy smooth service by Annette, and warm welcoming atmosphere.
Google
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Great storage with very friendly staff, i recommend this place !
Google
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thank you annette
Google
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Thank you Annette
Google
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Annette and Brandon were very helpful and access hours are great!
Google
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Annette was very helpful!
Google
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Great service! Easy to use and move around and well priced. Dean, Brandon, Darren and Annette at the Kentish town branch were all very friendly and helpful!
Google
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Darren
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Honestly, the best customer service experience and friendly vibes ever. For reals. Brandon and Annette are proper legends. Thanks Guys
Google
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I want to say a massive thank you to, Daron and Annette for there help and great customer service
Google
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Annette was helpful! Thank you Shurgard Self-Storage
Google
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Brilliant customer service from Darren and Annette today
Google
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Very straightforward process. Super helpful staff!
Google
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Top marks for customer service from Annette (Kentish Town) while getting my paperwork and logistics in order for my storage locker. I popped into the office in person. She was very helpful and friendly. Previous coordination with other Shurgard staff over the phone have also gone well. I don’t actually have access to my storage space until a few weeks ahead but so far so good.
Google
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Annette was brilliant 🤩
Google
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Great overall experience using shurgard storage. Excellent customer service was provided to me by Annette at Kentish Town Branch and I am more than satisfied with her service and the business. I highly recommend being a shurgard customer.
Google
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Annette is amazing, was very helpful and I got all I needed
Google
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Amazing service by Annette at the Kentish Town branch. Made upgrading to a bigger storage unit a lot easier and was more than happy to help me
Google
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Great experience Annett and Brandon very helpful they wen the extra mile to ensure what was mine was returned
Google
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Very straightforward process, and excellent welcome and customer service from Annette. Would definitely recommend.
Google
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Very good service really helpful thank you Brandon and Annett
Google
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ANNETTE AND DEAN FTW
Google
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Annette was so helpful!
Google
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Had a great experience with Annette! Very professional and helpful.
Google
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Easy quick and Thanks to Dean for sorting it all out!
Google
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Annette and the team are extremely helpful and nothing is too much to ask!
Google
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Brandon and Annette were very clear and helpful. Excellent service
Google
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I was told the staff here were amazing. And, sure enough, Annette and Brandon exceeded that high expectation. Amazingly customer friendly service!
Google
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Annete she’s really helpful and very good service
Google
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Annette has been amazing since day 1! She helped so much and also always very positive. Brandon has always been a good help.
Google
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Brandon, Dean and Darren are very accomodationg I inquired at Shurgard and they were very approachable too. The facility is spacious, clean, and looks very secure. The Kentish Town location is also in a safe neighbourhood, which gives extra peace of mind. Overall, highly recommended!
Google
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Good service and lovely staff! Annette was super helpful!
Google
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* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of BEL ESG
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