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  1. Home
  2. Shurgard locations
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  4. Kings Cross
  5. Shurgard Kings Cross customer reviews

Shurgard Kings Cross customer reviews

Brandon Road London N7 9AA
0207 038 7366
Office: closed now
Access: closed now, open at 7.00

CUSTOMER REVIEWS

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(4.6) based on 131 reviews
Date
Platform
Rating
Feedback
Google
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Comfortable and convenient self service storage
Google
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Google
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Rohan has been amazing. Took the time to make all the changes I needed and helped find the best offer. Would definitely go ask for him again if I have any issues
Google
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I recently rented a storage unit here and had an excellent experience from start to finish. Jafar, Rohan, and Alex were incredibly helpful and professional throughout the entire process. They answered all my questions, made the paperwork quick and easy, and took the time to show me the unit and explain everything clearly.

The facility itself is clean, secure, and well-maintained, with easy access and good lighting. I really appreciate the customer service — it’s rare to find a team that’s this friendly and attentive. Highly recommend this storage location if you’re looking for a smooth and stress-free experience!
Google
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Boris & Co. have been super duper and gone above and beyond to help me. Boris was super kind spending his lunch hour taking me to my storage unit in person and answering my endless questions very well and is a very pleasant person and I’m grateful and highly recommend Boris at Shurgard. Thanking you Boris for looking after me and sorting some things out on the phone since with much patience.
Google
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Jafer, Boris and Rohon - great service, would highly recommend
Google
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I had a lil bit of issue with my unit, and Boris from Shugard Camden came down to Kingscross storage and helped me change to different one. Everything was perfectly& quickly sorted out, and he was super friendly and helpful. Great experience! Storage itself was easily accessible, there were trolleys which were really helpful, I’d recommend
Google
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Camden staff Jafer and Alex are both amazing. Helping me through out my visit and setting up my account. They both has a quality service. Thank you so much guys for making my day easy and convenient. I definitely rate them with 5 stars. Keep it up both.
Google
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Both staff really friendly and helpful. Accommodated us straight away
Google
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Good intro from Adil on the services and the facility.
Google
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Google
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Google
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Google
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Michelle, Alex, and Hannah King’s Cross were exceptionally helpful and made the process very smooth.
Google
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Excellent services from Tony, Hamdi and Reon
Google
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Great and helpful service and clean storage room. Thank you Hamdi for helping us throughout the entire process!!
Google
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Great! Tony was helpful.
Google
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Very good the chaps here are helpful.Rohan Tony and Chikezie. Thank you
Google
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This is an ideal and affordable self-store location in central London. I have been a tenant here for 8 years and wouldn’t think of going anywhere else. The property – just north of King’s Cross – offers a spacious interior loading bay (no worries re rain or parking wardens) with super-size lift for big items (furniture, workout equipment, frankly you could even fit a small car in here) together with a quick-access staircase to all floors when you want to drop-off or retrieve smaller possessions only. The premises – always clean – have been further spruced up since Shurgard took over in 2021, complete with extended hours and passcodes for early morning or evening entry. Most importantly, this is a company who believes in old-fashioned customer service and makes itself available for queries ranging from payment options to packing solutions to re-dimensioning options should you outgrow (or find you underutilize) your current locker. Rohan, Tony, Josh, Kapil and Annette (who staff the front desk which also doubles as a store for boxes, tape and bubble wrap) are most congenial while UK national manager Karen stepped in to assist with an bespoke term-of-tenancy request I had. The diversity of my “neighbors” (as in the folks renting units close to mine) – from students and small business owners to expatriates, travelers and folks in the midst of house or relationship moves – is its own testimony to the versatility (indeed, personality) of the place. In short, this is one of four storage units I maintain around the world and it is my favorite – you can’t go wrong by selecting a superb location with a solid team of professionals should you live in Central London and want high-end security together with hassle-free access to your belongings.
Google
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**Have not moved out yet** Super easy move in process, good price for medium term storage.
Google
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Annette was lovely, helpful, great service
Thank you
Google
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Safiya and James were amazing!
Google
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James definetly needs a pay rise. He was extremely helpful and very kind.
Google
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Google
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Andrew and Kemi was very professional thank you for your services you are amazing give them a pay rise wonderful people
Google
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Amazing service by Safiya! Full explanation and great service… thank you!!
Google
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Great and very quick service. Rohan and Safiya have been super helpful!
Google
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Andrew was very helpful and efficient! Thanks a lot!
Google
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Andrew was very helpful and efficient!
Google
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Google
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Rohan and Safia made my move super convenient, they were friendly and helpful!
Google
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Rohan & Safiya have been very in choosing me a storage space and also showing me around the building when I visited last week.
Google
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Rohan goes above and beyond to be helpful. Proper 5-star human being
Google
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Spectacular team of Rohan and James fixed all issues immediately
Google
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Rohan and James always deliver great service
Google
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Rohan and James are superb!
Google
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Google
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Good service and friendly receptionist who's name was Rohan
Google
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Amazing experience, my stuff is safe and sound. Rohan was very understanding, professional and helpful, thank you 😊
Google
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Dealt with a gentle called Roland, very helpful and kind
Google
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Rohan who was at the front desk today was very welcoming. He gave us the information we needed without hesitation. A pleasant experience.
Google
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Amazing service, and thank you Rohan for being very helpful and lovely!
Google
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Google
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Rohan made moving in here super swift and easy 👍🏽
Google
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Rohan was really welcoming and really helpful. Thank you Rohan!
Google
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Came to the store today. Rohan was really happy to help and made it a very good experience. Hopefully we'll be using our unit for a long time to come
Google
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Safiya was very helpful and efficient and took my booking even though it was just after closing time.
Google
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Rohan was incredibly helpful. He helped me pick a storage solution and also helped out buying the lock. Cheers !
Google
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Amazing service from safiya!
Google
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Rohan and James were both very helpful
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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