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Shurgard Knightsbridge customer reviews

Level 2 Q-Park, Kinnerton Street, Belgravia London SW1X 8EA
0203 878 4257
Office: closed now
Access: open until 21.00

Knightsbridge

Customer reviews Review Policy

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(4.8) based on 142 reviews
Date
Platform
Rating
Feedback
Ariane Almeida 30-10-2026
Google
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The employee Patrícia greatly streamlined my work and guided me in the simplest way possible. Agile and fast service
Tomas Mitrulevicius 30-10-2026
Google
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Patrice did, amazing. Thank you.
Ciara Baldwin 27-10-2026
Google
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I was helped by a super helpful person called Rohan! Showed me around all the different units and explained everything so clearly!
Kimberly Collison 26-10-2026
Google
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Patrice was amazing! I am moving home and businesses from West London to Kennington and Patrice was incredibly helpful, professional and informative as I looked for storage options locally. As a long term storage unit renter (with a different storage company,) I feel like I have now found the best possible option for my new storage needs. The facility is clean, organised and my new unit is well located, but best of all was how Patrice managed my queries and sign up process. Happy to now be a Shurguard customer!
Talia-Brodie Francis 26-10-2026
Google
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Patrice was extremely helpful and kind and accommodated me when I was having issues!
Tishal Seyoum 23-10-2026
Google
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Amazing customer service

Very smooth experience with Patrice she was very helpful and professional
Victor Allam 20-10-2026
Google
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Patrice has been wonderful in helping me sort out my storage issues
Helena Hayes 20-10-2026
Google
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Patrice was very helpful and clear in accommodating all my needs, answered all my questions and even showed me which different units were available. I would reccomend her to anyone looking to rent a storage unit but doesn’t know what options are available
B E 18-10-2026
Google
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Patrice at Shurgard was super patient and helpful, made the experience renting my storage unit very pleasant. Thank you!
Piya Tahiliani 12-10-2026
Google
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Alex was great and made us feel very comfortable to leave our belongings in the storage unit!
Yousef AlDehani 09-10-2026
Google
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patrice was really friendly, super helpful person
Morris Afari 09-10-2026
Google
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Great service. Patrice was of great help
Umesh Iyer 02-10-2026
Google
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Alex store manager very helpfully thanks for support
ivo georgakiev 01-10-2026
Google
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Patrice was incredible and very kind, what a quick service, definitely recommend!
Ross Neale 26-09-2026
Google
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Turned up with a dozen and one questions and Patrice was incredibly helpful!
P A 26-09-2026
Google
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Patrice was so helpful. Great, friendly service that made a mundane task easy.
Rachel Davis 26-09-2026
Google
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Patrice- super lovey and helpful! Wonderful service.
Carly Lahana 25-09-2026
Google
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Patrice is an absolute champion. Helped me last minute to store a sofa that didn’t fit during a move. Found me a great deal and a ground floor unit. Absolute life saver!
Sorcadh McCarthy 19-09-2026
Google
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Very handy storage and lovely staff
afra s 19-09-2026
Google
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Patrice was very supportive and helpful
alea 10-09-2026
Google
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(Translated by Google) Patrice is super nice! I loved her attention; she helped me a lot. I hope to always find her here in Kennington!

(Original)
Patrice es súper amable! Ame la atención de ella me ayudó mucho espero encontrarla siempre aquí en Kennington!
Amanda Costa 10-09-2026
Google
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I thank Patrice for his cordial service. Em Kennington
Omar abd al latif 10-09-2026
Google
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With the help of Patrice my move in was smooth and didn’t take anytime
Marcin Orlowski 09-09-2026
Google
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Patricie was brilliant and very helpful throughout. She kept me well informed and made everything clear and easy. Really top service from start to finish. Highly recommended!
Dayeon Ryoo 05-09-2026
Google
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Alex very kindly helped me set up the things needed before moving in!
Dragos Tucaliuc 04-09-2026
Google
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Good info and helpful service by Alex and Patrice
christiano reis 03-09-2026
Google
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Very nice and apolite attendence. I wll recomend Patrice. Thank u
jhon rodrigues 03-09-2026
Google
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Patrice gave good service
Ronald Teixeira 03-09-2026
Google
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Wonderful service Patrice
Rwik Chattopadhyay 03-09-2026
Google
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Amazing, easy access to Kennington branch. Very helpful reception; Patrice sorted out my unit!
Shane Shaw 02-09-2026
Google
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Thank you to Alex for being very helpful and patient with an issue we had. Would recommend for any storage needs!
Elizabeth Darok 01-09-2026
Google
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I’m very satisfied with the service, Patrice gave me perfect instructions of how to access to the storage and she was with me on the phone the whole time. Excellent
Khanh Van Dang Nguyen 20-08-2026
Google
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Very nice experience with Patrice, she's super friendly
Aidan Payne 19-08-2026
Google
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The staff were so helpful. Patrice was very informative about the move out date and any questions I had
Iker Zha 19-08-2026
Google
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Thanks Pairice's help!
Rhys Evans 17-08-2026
Google
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Patrice and Alex at Kennington branch were very friendly and super helpful
Priyanka Asodaria 14-08-2026
Google
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Patrice was fabulous! Great service!
Maja Mielnicki 08-08-2026
Google
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Great!
samuel Wangsaputra 27-07-2026
Google
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Great pricing and very friendly staff, shout-out to the very lovely Patrice! Great place if you want storage around Kennington.
joon Lee 27-07-2026
Google
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Patrice and chaice at the Kennington branch did such a great job. Very professional and patient
william green 17-07-2026
Google
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Rohan and Patrice were great, excellent service all round and found the products I needed! Even helped me pack my boxes!
Lopes Kiala 30-06-2026
Google
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They are the best in the city.
The guy, Brandon. Is a great receptionist.
MMIAAprojection 10-06-2026
Google
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Anastasia Pensiero 08-06-2026
Google
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Greatest experience, check is was smooth and Patrice was amazing - walked me through the check in and check out process, made my life so easy. Would definitely recommend.
Margaret Van Veen 04-06-2026
Google
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Had a brilliant customer service experience today, as a university student it’s my first time renting a storage locker so I wasn’t sure on a few of the steps but Patrice Was very patient and helpful, highly recommend!
Oussama Herbadji 23-05-2026
Google
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Highly recommended place, thank you Patrice for you great service 👍
Scott Addison 22-05-2026
Google
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Nice facilities and very conveniently located for my needs. Alex was brilliant, super helpful and flexible.
Luis Almeida 21-05-2026
Google
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Great service , very clean storage and Alex was extremely helpful and friendly
john layos 21-05-2026
Google
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Alex. Awesome service. Great service very kind and informative
DJ PAFFY 12-05-2026
Google
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Patrice was great today at showing me different storage options. She was very patient and understanding. Great customer service..
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of BEL ESG
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