CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.8) based on 671 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
JAMES thanks so much for your support! Everything is fine!
Google
  • true
  • true
  • true
  • true
  • true
Anthony was super helpful and made the whole experience easy and straightforward. Thank you so much.
Google
  • true
  • true
  • true
  • true
  • true
Anthony did a great job getting us a unit. Super friendly and efficient.
Google
  • true
  • true
  • true
  • true
  • true
Anthony was very kind and helpful in explaining everything that I needed to know about how this self storage works, with prices, and different sizes of units, and all details. The storage units were clean and the site is secure and easy to access by your own car as well. They also offer 1 month rent for only 1 pound now which is great!
Google
  • true
  • true
  • true
  • true
  • true
James at the front desk was amazing and sold us our unit. We can’t wait thanks for being amazing James
Google
  • true
  • true
  • true
  • true
  • true
Great customer service
Google
  • true
  • true
  • true
  • true
  • true
I havn’t occupied my rental unit yet, so this is purely a five star review for Store Manager Anthony, who went above and beyond to fix some issues with the Shurgard contract I took out online. A pleasure to interact with him.
Google
  • true
  • true
  • true
  • true
  • true
Anthony was incredibly helpful with sorting a couple of issues I had - his super friendly approach and clear communication made everything easy and would definitely recommend to anyone wanting storage to use Shurguard in Putney
Google
  • true
  • true
  • true
  • true
  • true
I went to Putney office to ask for information and Anthony was so kind and professional. I'm getting quotes around, but he was the only one who helped me and listened to my needs. I'm really glad to have found someone so dedicated.
Thank you
Google
  • true
  • true
  • true
  • true
  • true
Great service
Google
  • true
  • true
  • true
  • true
  • true
The whole team at Shurgard were nothing short of excellent from the call centre to the storage centre in Putney. In particular I want to call out Anthony in Putney who got involved in helping in all ways possible to store my trailer. He went well beyond the call and I am very grateful to him. But I have to say how impressed I am with everyone at Shurgard; Matilda, Manny and Anthony THANK YOU!!!
Google
  • true
  • true
  • true
  • true
  • true
Amazing customer service from James and Caroline at the desk .
They were knowledgeable and very efficient !
The unit was clean
Can’t recommend enough
Google
  • true
  • true
  • true
  • true
  • true
Helpful staff and easy process
Google
  • true
  • true
  • true
  • true
  • true
James was great and really made me fell comfortable
Google
  • true
  • true
  • true
  • true
  • true
Went to Putney Shurgard today and had the lovely privilege of meeting James and Anthony, who were very helpful.
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service by Anthony and James. Really helped me out to make sure I got the right unit for my requirements
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Caroline and James were extremely helpful and knowledgeable - great service which I can recommend
Google
  • true
  • true
  • true
  • true
  • true
Great experience James was amazing help
Google
  • true
  • true
  • true
  • true
  • true
Sofar very good, just started renting a unit. It was very easy to book, very reasonable price, easy access and long access hours, and most importantly very friendly, responsive and helpful staff.
Google
  • true
  • true
  • true
  • true
  • true
Great Staff, great experience!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Amazing service from James and Antoney in the Putney office today thanks for your help
Google
  • true
  • true
  • true
  • true
  • true
James was great
Google
  • true
  • true
  • true
  • true
  • true
Great customer service from James! Recommend it!
Google
  • true
  • true
  • true
  • true
  • true
Great process so far and I’m moving in next week. Both James and Arthur gave good guidance along the booking process
Google
  • true
  • true
  • true
  • true
  • true
All the staff members I have encountered at Shurgard have been beyond helpful. A special shoutout to Anthony who took the time to listen and explain everything in detail. If you’re looking for a company to put your mind at ease, I highly recommend Shurgard!
Google
  • true
  • true
  • true
  • true
  • true
Amazing experience with James
Google
  • true
  • true
  • true
  • true
  • true
James and Caroline were so friendly, helpful and professional today. Highly recommend
Google
  • true
  • true
  • true
  • true
  • true
James and Caroline were helpful
Google
  • true
  • true
  • true
  • true
  • true
Superb facilities to be used, Anthony, James and Caroline was great.
Google
  • true
  • true
  • true
  • true
  • true
Staff was very helpful. Great customer service. Really recommended
Google
  • true
  • true
  • true
  • true
  • true
Fast easy and very helpful with my storage upgrade! Done in 10 minutes!
Google
  • true
  • true
  • true
  • true
  • true
James was super helpful both times I went to buy moving boxes! I would definitely recommend and will be back if I need to!
Google
  • true
  • true
  • true
  • true
  • true
James and Lewis are great
Google
  • true
  • true
  • true
  • true
  • true
Great customer service from James today.
We came to Shurgard to have a look and to have some questions answered. James was very friendly and helpfull, with some insightful advice. Facilities looked great too. We will be progressing with our reservation :)
Google
  • true
  • true
  • true
  • true
  • true
James was super helpful and super friendly. Great service. Gave us some great advice and it’s helped us make a quick decision to go with these guys
Google
  • true
  • true
  • true
  • true
  • true
James helped me a lot. He is the best. He made me smile and laugh. He has the best customer service.
Google
  • true
  • true
  • true
  • true
  • true
Fantastic service from james.. can’t recommend highly enough!!
Google
  • true
  • true
  • true
  • true
  • true
The whole process was very easy to do. James has been the nicest person, amazing customer engagement and energy to treat people.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent facilities, very helpful staff, all problems (jammed door on storage unit) fixed immediately. James on reception was very friendly and accommodating.
Google
  • true
  • true
  • true
  • true
  • true
James and Anthony were super helpful getting my storage set up and dealing with my insurance queries, thank you
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I was very happy to keep my belongings in the Shurgard self storage. The building is very safe, secure and well maintained. James and all the staff I spoke to were all very polite and extremely helpful.
Google
  • true
  • true
  • true
  • true
  • true
James provided excellent customer service
Google
  • true
  • true
  • true
  • true
  • true
james was very helpful
Google
  • true
  • true
  • true
  • true
  • true
Very safe and convenient, thanks to the staff Caroline
Google
  • true
  • true
  • true
  • true
  • true
Caroline and James are very helpful and professional