CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.8) based on 611 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Last month went to Greenford and was not happy with the customer service by the woman at the reception.It felt as if I was being interrogated & she did not want to deal with me.Went to the Ruislip store and I was so happy to have not taken a box at Greenford.Ruislip store manager and the team have been extremely helpful and polite.
Google
  • true
  • true
  • true
  • true
  • true
good customer service by AB
Google
  • true
  • true
  • true
  • true
  • true
Ab was wonderful and very helpful in sorting my storage needs out, if you're looking for storage in the ruilsip area, shurgard is the place to go and that's all thanks to Ab and his help, would throughly recommend.
Google
  • true
  • true
  • true
  • true
  • true
Great guys, very helpful, thank you.
Google
  • true
  • true
  • true
  • true
  • true
AB is the best store manager, made my first experience renting a unit very easy and simplistic. I highly recommend using this company, we got offered a very good deal and AB is extremely pleasant to deal with. I wouldn’t choose any other company.

Thanks AB and Shurgard.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I just want to say how impressed I am with Jorge and AB at Shurgard. They are doing an excellent job. Both of them are very professional, hardworking, and always willing to help.
Google
  • true
  • true
  • true
  • true
  • true
Great service
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
George provided us with excellent advice, support and assistance. Thank you George for all your help
Google
  • true
  • true
  • true
  • true
  • true
George is great I recommend him highly. Shame with great assist
Google
  • true
  • true
  • true
  • true
  • true
George was great, gave me all the advice i needed and helped me save money. Would definitely reccomend and will be using again.
Google
  • true
  • true
  • true
  • true
  • true
Perfect, exactly what I needed. George and AB great service
Google
  • true
  • true
  • true
  • true
  • true
Good service from George and AB
Thanks
Google
  • true
  • true
  • true
  • true
  • true
Thank you AB for the excellent service
Google
  • true
  • true
  • true
  • true
  • true
George is a legend, very good service and helpfull. Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Very helpful and friendly service from AB as usual
Google
  • true
  • true
  • true
  • true
  • true
The service provided by the staff (AB and George) was exceptional and professional and all facilities are clean and well maintained.
Google
  • true
  • true
  • true
  • true
  • true
I would like to say George at Shurgard was very helpful when I booked the wrong moving date, helping to sort it out for me. The out of hours line was very helpful when I had a problem with my second unit.
Google
  • true
  • true
  • true
  • true
  • true
I went in to buy some boxes and tape and a very helpful young man called George helped me very good good service very polite friendly he went above and beyond to help me get the correct boxes that would accommodate me to the best
Google
  • true
  • true
  • true
  • true
  • true
I agree with the service that I have received today
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer support. Clean spacious units.
Google
  • true
  • true
  • true
  • true
  • true
Very nice, and clean storage.

Best prices locally.

AB is an amazing guy!
Google
  • true
  • true
  • true
  • true
  • true
Excellent service, would highly recommend AB and the Team for the future
Google
  • true
  • true
  • true
  • true
  • true
I am very pleased with the service recieved from Shurgard Ruislip Branch.
George and AB were very very helpful.
George in particular was very efficient, prompt and accomodative.
He found us a unit immediately and called us too.
He also checked upon us after the 1st day of our move in.
We really like thank George for all his efforts ,very patient indeed.
Google
  • true
  • true
  • true
  • true
  • true
George was super helpful! He was patient, showed us around explaining the differences in units, he was polite and happy to answer any questions we had with valuable advice!
Google
  • true
  • true
  • true
  • true
  • true
AB looked after us very well, great service. We had brought around 200 boxes.
Google
  • true
  • true
  • true
  • true
  • true
Best service George & AB
Google
  • true
  • true
  • true
  • true
  • true
Ab was great fantastic service
Google
  • true
  • true
  • true
  • true
  • true
George was fantastic help on Saturday 30th- very efficient was in and out quickly
Google
  • true
  • true
  • true
  • true
  • true
I was looking for temp self storage as I was moving house around Ruislip, introduced by a guy called AB, he guided me throughout the process. He explained throughly all the details from all my questions. The storage space are clean and tidy. Strongly recommend Shurgard, best Self Storage in Ruislip.
Google
  • true
  • true
  • true
  • true
  • true
AB was fantastic
Google
  • true
  • true
  • true
  • true
  • true
AB is wonderful
Google
  • true
  • true
  • true
  • true
  • true
What amazing customer service! AB was incredibly helpful and went the extra mile to make sure I had the best deal. Units are very clean and the entry system app is ace. I would reccomend.
Google
  • true
  • true
  • true
  • true
  • true
Ab was very helpful with us! We had a slightly unusual situation to deal with, and he helped us through it all very easily.
Google
  • true
  • true
  • true
  • true
  • true
Good customer service, digital access and friendly staff.
And, AB is super amazing, so helpful and kind.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I have had a very good experience from the staff at Shurgard South Ruislip for a number of years. The staff are always polite and willing to assist whenever I needed assistance. I would recommend them to anyone requiring storage and I look forward to returning when my next project starts.
Google
  • true
  • true
  • true
  • true
  • true
Very good property to store at safe and sound with that the staff is helping and also friendly help you save money as well as shows you better option. AB the manager cheers to you you are fabulous..
Google
  • true
  • true
  • true
  • true
  • true
Polite, courteous, prompt, knowledgeable...pleasure to do business with
Google
  • true
  • true
  • true
  • true
  • true
5/5, AB was very detailed in his description, and answered all questions in great lengths, making us feel there were no silly questions! Would recommend to anyone
Google
  • true
  • true
  • true
  • true
  • true
Very happy with service provided by the South Ruislip branch staff AB and George. Would recommend the branch to anyone.
Google
  • true
  • true
  • true
  • true
  • true
Thanks again for an excellent customer service at Shurgard Ruislip Mr AB. I have been at the storage for more than one and half years even though there have been a couple rises in rent, if it weren't for the friendly and ease of access to help from the customer service team.
Google
  • true
  • true
  • true
  • true
  • true
Too good property and excellent service
Google
  • true
  • true
  • true
  • true
  • true
Friend staff and also helpful when you need them
Google
  • true
  • true
  • true
  • true
  • true
Too good
Google
  • true
  • true
  • true
  • true
  • true
Was at the store recently just minutes before closing to pay my invoice and a man walks into the office and asks about storage. He sounded desperate and told the manager that he needed storage. The manager told him that it’s 6pm now and he will have to come in tomorrow morning. That fella started crying and said that he was being evicted and needed storage space. The manager asked me to leave as he had to lock the office and took the man to show him the storage. I left the store around 6:25 and saw that the manager was still dealing with the man inside the office..I had to write this so that everyone should know that this is being human and we need more people like him. Don’t know the name but he is the asian guy with a beard. Respect👍

Got the name it is AB!
You make the world a better place 👊


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG