CUSTOMER REVIEWS

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(4.7) based on 440 reviews
Date
Platform
Rating
Feedback
Google
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Fantastically easy process and very helpful staff. Was easy to book online and got a great deal. So much cheaper then I thought.. I then went to the site and met the manager Matt who was so friendly and helpful. I’ve never booked a unit before and he walked me through everything and made it all very simple. The site itself is very clean and modern. I’m really happy with the place and service - highly recommend!
Google
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Daniel and Brandon took me round & have been very helpful. Pleasure to have met them
Google
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Matthew and the team in South Croydon have been so nice and helpful. It was such an easy process to set everything up, thanks to the team.
Google
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Very helpful staff who were able to help me swiftly and efficiently whilst being friendly. Thank you!
Google
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Matthew and Darren were very friendly and helpful. Lovely clean location and great staff.
Google
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Good
Google
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Darren and Daniel were superstars, helpful, attentive and able to reach a quick resolution. Many Thanks 🙏
Google
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Used them for storage. Located in a good area. Friendly and helpful staff.
Google
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Daniel was very helpful
Google
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Amazing! Truly was a pleasure to store stuff here (and I’ve never said that before!!)
It’s so easy, easy app, low cost to check stuff in, and most importantly- the staff, who are so welcoming helpful and personable- top service and they are sweethearts Darren and Matt- excellent 🌟🌟🌟🌟🌟
Google
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Matilda was very helpful when confirming the booking, outlining the costs involved and answering any questions and queries I had. I would definitely recommend this service.
Google
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Darren was excellent and went through all the details
Google
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I visited their facility on Brighton Road to enquire about their storage options. I met Matthew on the front desk. He could not have been more helpful, patient and informative. Showed me the options I was interested in, explained the various costs, advised me how to get the most economical deal and was a pleasure to deal with. I was very impressed by Matthew and the company's very customer-focused approach.
Google
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Excellent with good customer service on top i received a better quote than all the other storage companies left very happy 😊
Google
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Good efficient service. Darren was very helpful.
Google
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We had a really positive experience at Shurgard South Croydon thanks to Darren. He was friendly, professional and took the time to understand what we needed. He helped us find the right storage space and was completely transparent about the options and pricing, which we really appreciated.

He also managed to secure us a great deal and made the whole process straightforward and stress-free. Excellent customer service – would definitely recommend speaking to Darren if you're looking for storage in the area.
Google
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Excellent service checking in. Matthew is incredibly professional, informative and friendly!
Google
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Great customer service! Matt was supper helpful!⭐️⭐️⭐️⭐️⭐️
Google
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Google
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Best customer service ever thank u so much To Darren , Mat and Daniel if I could give u 10 stars I will. Thank you
Google
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Darren and Daniel were very helpful. They helped us to find out great deals. They guided and explained very well. God bless them. Aameen
Google
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Matthew & Daniel.... very helpful and courteous. Very professional. Much appreciated!
Thank you
Google
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Great staff, really helpful and friendly. Storage was perfect size for our needs. Would definitely use them again
Google
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Daniel & Mat were superb, Helpful to find storage on a last minute basis
Google
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Excellent service from Matt & Daniel. Got me the perfect sized unit required last minute. Couldn’t thank them more !
Google
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Really good service
Google
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Easy to use competitive prices
Google
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Great service from Matthew and the team. thanks for answering all my questions. see you soon
Google
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MATTHEW is an amazing person, very helpful. He understand my requirement and suggestion the best open and he also made sure that i am getting a value out of my decision, he is a big credit to the store, i would be really happy to interact with him next time.

Matthew you are a star.
Google
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Google
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Matthew is very helpful great service highly recommend for storage clean area and easy access
Google
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Darren, Matthew and Daniel are such a great and helpful team. I have been a Shurgard customer for many years and everytime have any issues with my unit, these guys resolve the issues super fast. They genuinely care about the unit holders and they bend over backwards to help out where they can
Google
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Great service from Matt and Dan? Lovely people
Google
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Henry, Darren and Sam are friendly and professional. I got the storage I needed very quickly.
Google
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A*** Darren and team are fantastic
Google
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Google
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Matthew was brilliant
Google
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Seamless onboarding, excellent process
Google
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Rented a unit here. Anthony provided great service and answered all my questions.
Google
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Darren and Matt very helpful
Google
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Danle he is very good man
Google
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Excellent Customer service at the South Croydon Branch. Daniel was incredibly knowledgeable, informative and helpful. He made it an easy process for me to set up my unit and I was very happy with the service he provided. Thank you very much 😃
Google
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The staff made it so simple I'll give the Experience was 5 star.
Google
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Great customer service, lovely on the phone .
Thank you for the help Damon!
Google
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Very friendly and great service Nicola was a great help and very informative thank you team!

Kind regards,
Dilan
Google
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Nic was really helpful and polite
It was nice
Thanks Anthong
Google
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Excellent service with Nic setting up my unit. Thank you for answering my 100 questions. Highly recommend
Google
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Damon was very helpful and with a cheerful voice. It was good to hear someone is happy talking to customers.
Google
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Mr.Damon gave me an excellent service over the phone to make me a new customer of Shurgard Tottenham branch
Google
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Nic
Very helpful young lady