0800 368 0420 (9.00-18.00)
Language
Country
Language
Country
Please enter a postcode or location
Please enter a postcode or location
  1. Home
  2. Shurgard locations
  3. London
  4. Southwark
  5. Shurgard Southwark customer reviews
Self-Storage at Shurgard Southwak

Shurgard Southwark customer reviews

54-80 Ossory Road, Southwark London SE1 5AN
Self-Storage at Shurgard Southwak
0207 232 5690
Office: closed now
Access: open until 21.00

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • "half"
(4.7) based on 540 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
James is a wonderful person and a will be a great addition to the Shurgard family. Be sure to appreciate when you have good staff!!
Google
  • true
  • true
  • true
  • true
  • true
Great experience from both Damon & Rianna, who gave me a deal and were very personable
Google
  • true
  • true
  • true
  • true
  • true
Great price, amazing and fast service. Damon was great helped me out with everything had all running and ready to store in less than a few minutes
Google
  • true
  • true
  • true
  • true
  • true
Damon - very helpful. Decent storage in the area with easy access
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service from Rianna. She was very pleasent and helpful and went the extra mile
Google
  • true
  • true
  • true
  • true
  • true
Damon & Rianna were both a pleasure to deal with during a recent move into Shurgard Southwark. Friendly, easy to deal with and efficient, thank you so much for being so helpful!
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from Rianna with good sense of humor
Google
  • true
  • true
  • true
  • true
  • true
Great Experience at Shurgard Southwark all thanks to the brilliant and quick service by Damon !!
Google
  • true
  • true
  • true
  • true
  • true
Damon was calm and helpful in explaining to set up the app over the phone. Thank you.
Google
  • true
  • true
  • true
  • true
  • true
Rianna and Damon have supported in an effective and proactive way at Shurgard Southwark. They clarified kindly all the information I have required it.
Google
  • true
  • true
  • true
  • true
  • true
Damon went above and beyond to help us find the right unit. Thank you.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service, helped get out lock replaced and were super friendly. Rianna was a massive help!
Google
  • true
  • true
  • true
  • true
  • true
Damon and Rianna were very friendly and helpful and sorted us out.
Google
  • true
  • true
  • true
  • true
  • true
Damon was really helpful and very fast in the explanation of the process very good service
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service from Farid
Google
  • true
  • true
  • true
  • true
  • true
Farid was very helpful on the phone and helped me to understand things I was confused by. Thanks!
Google
  • true
  • true
  • true
  • true
  • true
Farid gave me all the info I asked for, and needed, in a very friendly and polite manner. A good call.
Google
  • true
  • true
  • true
  • true
  • true
Amazing service! Rhianna was a totally sweetheart and really helpful with everything would 100% recommend.
Google
  • true
  • true
  • true
  • true
  • true
Damon is amazing, very great service. He helped me a lot and made my stressful situation. THANK YOU!!!
Google
  • true
  • true
  • true
  • true
  • true
Farid was very helpful and polite. He completing the initiation of the account promptly. Thanks Farid.
Google
  • true
  • true
  • true
  • true
  • true
It was great. Super supportive staff. Damon in particular was great.
Google
  • true
  • true
  • true
  • true
  • true
FARID Very much appreciated his help regarding my unit. Nice conversation and very nice men. Thanks you so much for his help.
Google
  • true
  • true
  • true
  • true
  • true
Tim was super helpful at explaining everything. Easy process and good value for money. Thanks!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Rhianna was so helpful and friendly, it made what could have been a stressful morning go like clockwork! Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Damon helped me from day one (when I was very stressed and moving everything!).
Couldn’t have been more helpful.
He gave me all the information and answered all my (sometimes stupid) questions with respect and ease.

Be warned when you book to check if your storage has stairs, Damon helped me know this for when I book next time.

Thanks again, great experience! Thanks for your help Damon!
Google
  • true
  • true
  • true
  • true
  • true
After a couple of years of great prices and a seamless experience, I went down today to take inventory and some measurements as I'm closing my storage space. Damon and Rihanna at reception were absolute legends. I was a little frazzled, but they were so patient, helpful and very friendly. Moving is a nightmare in general but they've made my day with their sunny attitude.
Google
  • true
  • true
  • true
  • true
  • true
Great service from Farid
Google
  • true
  • true
  • true
  • true
  • true
Farid had a good customer care and services showed me around and very polite
Google
  • true
  • true
  • true
  • true
  • true
FARID well done 100% satisfied service highly recommended
Google
  • true
  • true
  • true
  • true
  • true
Damon was just amazing!!!
Google
  • true
  • true
  • true
  • true
  • true
Thank you Farid for the assistance. Very helpful and thorough!
Google
  • true
  • true
  • true
  • true
  • true
Farid was very helpful - much au
Google
  • true
  • true
  • true
  • true
  • true
Farid was an excellent Assistant manager. The advice and help was exceptional. He took the time to help to set up the new app and also gave relevant information.
Service with the smile. It was great to meet your manager and have such an easy , smooth experience
Google
  • true
  • true
  • true
  • true
  • true
Amazing assistannce by damon
Google
  • true
  • true
  • true
  • true
  • true
Nice service ! Thank you Rianna !
Google
  • true
  • true
  • true
  • true
  • true
Friendly and knowledgable staff member
Google
  • true
  • true
  • true
  • true
  • true
Very easy and incredible service provided by Shurgard Southwark and Damon. Good prices offered compared to other places as well. Would come back again.
Google
  • true
  • true
  • true
  • true
  • true
1st experience getting a storage unit, the staff (Farid) was helpful and patient
Google
  • true
  • true
  • true
  • true
  • true
Farid is great! Really helpful and friendly!
Google
  • true
  • true
  • true
  • true
  • true
A big thanks to Farid for his support today. Very kind, welcoming and informative.
Google
  • true
  • true
  • true
  • true
  • true
Fairies was Very professional and thorough
Google
  • true
  • true
  • true
  • true
  • true
Great service, thanks Ashley
Google
  • true
  • true
  • true
  • true
  • true
Met Ashley. Great guy; very helpful.
Google
  • true
  • true
  • true
  • true
  • true
Ashley , was really help full and very happy with service.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Very smooth process to book and vacate the storage unit at Shurgard. Many thanks Farid for all your help - you did an excellent job in explaining the process and getting the booking finalised as well as making the exit process as swift and easy as possible!
Google
  • true
  • true
  • true
  • true
  • true
Very friendly and efficient service from Farid, and reasonable prices compared to other storage facilities. They have had a couple of issues with the after-hours gate and a power outage recently, so if you are planning to visit during unmanned hours, maybe call ahead to check whether you can access the facility, especially if you need something in there to meet a deadline like I did
Google
  • true
  • true
  • true
  • true
  • true
Great customer service - will recommend
Google
  • true
  • true
  • true
  • true
  • true
Thanks Farid. Very helpful!
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
facebooktwitteryoutubepinterestlinkedin
Self-storage at Shurgard
Storage locations
About self-storage
Moving boxes
About Shurgard
The Shurgard Blog
Contact
Insurance
Investor relations
Property development
Careers
facebooktwitteryoutubepinterestlinkedin
FAQs | Legal | Privacy & Cookies Policy |
© 2025 Shurgard Self Storage. All rights reserved.