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Google
Really happy with Shurgard in Staines, also very impressed with the help from the staff and a big thank you to Jon the manager.
Google
Google
I had an excellent experience at Shurgard Self Storage in Staines, especially thanks to Catia who was very polite, friendly, and helpful. She made the whole process smooth and stress-free. I would highly recommend this place to anyone looking for storage solutions!
Google
Google
Great service and help from Shurgard Staines yesterday, especially from Catia on Reception who couldn't have done more. THANK YOU
Google
Great service from everyone at Shurgard, especially Jon - super helpful and would definitely recommend over the other storage units!
Google
Catia was so helpful and sweet and made our experience smooth and amazing! Thank you so much Catia!
Google
Smooth process from start to finish. They have excellent facilities, prices, and the staff are more than helpful. Catia was lovely to us, and more than willing to put up with our inexperience. 5/5
Google
Catia, did a wonderful job. The process was very quick and I am highly satisfied!
Google
Catia is so amazing person who is very friendly and kind and made our lives so easy at Shurgard storage. Thank you Catia. You are a ⭐️ ⭐️⭐️⭐️
Google
Ellie at the Staines branch was very helpful in resolving our account closure when we'd finished using the storage locker!
Google
Ellie was super helpful with opening my storage & closing down when finished. Great service
Google
Catia served me today and she was extremely helpful and provided with excellent service
Google
Had a wonderful and amazing experience. Thank to the assistant store manager katia
Google
Catia was a great help, friendly and professional!
Google
Visited the place earlier this week and was helped by Catia. Chose a lock up there and then with Catia explaining everything clearly. Don’t think she could have done anymore. Great customer service
Google
Excellent customer service by Catia very helpful and polite
Google
Great and easy storage service!
Google
I had an amazing experience thanks to John’s kindness and patience. I was supposed to return my rental van by 4 PM, but due to heavy traffic, I arrived at 4:10 PM to find the gate already closed. Luckily, John, who had finished his shift, was nearby shopping at Aldi. He came back just to open the gate for me. After leaving the van, I realized I had forgotten my car key. Even though his shift was over, John patiently waited until 4:45 PM for my friend to bring me the key. His dedication and kindness made a stressful situation so much easier. Thank you, John!
Google
Ellie was Very helpful and professional. We booked exactly what we wanted and ever was explained to us.
Google
Great service from Ellie 👍
Google
Would like to thank Ellie for all her help today. Your a star. Thank you.
Google
Just checked in Catia was fantastic helping with everything, mine of information which was so helpful as this is our first time renting. Thanks
Google
Great service and staff member. I really needed help, and KATIA at the STAINES branch sorted everything for me. Ringing other branches to rectify my errors in booking and reservation. She sorted it all very quickly going the extra mile to aid me. She used compassion and good humour to turn my day around excellent customer service.
Google
Google
Our storage changed from Sunbury on Themes to Steins while we were abroad. Everything was moved and packed neatly when we arrived.
Very friendly and efficient service.
We highly recommend them to anyone.
Very friendly and efficient service.
We highly recommend them to anyone.
Google
Excellent service and easy to book the storage.
Google
I have used Shurguard storage quite recently. I was pleasantly surprised with the fantastic experience, with friendly staff and brand new facility.
I would recommend them highly for any storage needs.
I would recommend them highly for any storage needs.
Google
Ive just had the pleasure of speaking to Catia at Staines today for two seperate issues. She was very helpful and very knowledgeable and sorted both of my issues straight away. A credit to your company.
Google
Excellent Service appreciated Catia
Google
Great experience here friendly staff and super smooth service.Nothing is too much trouble for Jon
Google
Useful staff, good size storage units, nice and secure location for the building, like every workplace, there's issues, but expecting perfection is like asking McDonald's to make you gourmet food, Ellie and Jonathan are very good people and do their best even on the longest days
Google
Received great customer service from sales advisor Jon when I was enquiring about storage here, very informative and helpful
Google
The stores cleaner than it used to be with the new staff, the calls to organise viewings are a lot more streamlined, I believe the lady I spoke to said her name was elle, or Ellie, I'm not sure of the spelling, but she was kind and helpful, very good with information and directed me properly on what container would be good for future reference
Google
Great service. Efficient easy to use space and staff are always welcoming
Google
I today spoke to Jonathan the store manager as I had some queries and his response was perfect, very knowledgeable and excellent. A very happy customer.
Google
Ellie is wonderful, very helpful, and patient! I couldn't decide which size room to choose. She showed me all of them and tried her best to advise me! Thank you, Ellie!
Google
Great deal for storage and an easy process all courtesy to Mark's top notch customer service. Highly recommend!
Google
There was a lot of space, it was easy to access and move our belongings, and the staff Josh and Mark were extremely helpful in solving our various queries.
Google
Plenty of space
Google
Quick and helpful with enquires. Easy to access and friendly staff.
Google
Very affordable and great service
Google
Enthusiastic staff who go above and beyond to help and make suggestions and offer great advice and flexibility. Would recommend to friends and family
Google
Google
Google
Storage made easy! Definitely use the services of Lok'nStore in Staines - great space, friendly staff (both on the phone for enquires and in person at the storage building) and it's really well located. Couldn't fault them
Google
Google
The Lok'nStore team at Staines are incredibly helpful, courteous and nothing is too much trouble. They take their time to explain everything in detail - you should use them even if you have to go out your way to travel - highly recommended!
Google
Very straightforward and clear process! The centre Manager and staff were incredibly helpful and welcoming.
Google
I moved to the Staines Lok n Store site today and couldn’t be happier. The space is brand new, spacious and clean. Fits all my needs perfectly! The staff there are super friendly, approachable and happily answered any queries/questions I had. Very happy with new unit and location 😊
