Caroline S
09-04-2025
Google
Chris was exceptionally helpful and took time to personally show us lock ups available and talk through the options with us.
Raoul Raoul M
08-04-2025
Google
The facility is top notch. High quality and efficient setup. Customer service is even better. My point of contact was Chris and he was extremely helpful. Resolved a couple of initial stumbling blocks and simply made my experience as a customer very pleasant. He is knowledgeable and proactive, I was really impressed. All my questions were answered, so besides a competitive price, my decision to go with this storage unit was largely driven by the excellent service.
(Review written on behalf of a friend as she does not have google, she is the customer)
Laura Davies
03-04-2025
Google
Brilliant and helpful service from Scott at Shurgard. Highly recommend and efficient check in. Thank you
Craig Sullivan
02-04-2025
Google
Chris is clear efficient and professional. This is the second I've used Shurgard and I am more than happy with the service!
Jason Clarke
30-03-2025
Google
Very helpful and knowledgeable service from Scott at the desk. Got the best deal for me and explained all procedures concisely, showed me where everything was and how to use all security door systems. Very good service, would recommend!
Leigh Jacob
28-03-2025
Google
Fantastic, helpful service. Gave me a good price too. Very happy.
Paul Bromfield
28-03-2025
Google
Chris at Shurgard Surbiton has been first class from the outset. Nothing is too much trouble, great customer service and always follows up with any questions or queries. Will definely be returning here in the future.
Commander Siege
27-03-2025
Google
A great experience, a helpful team and Khaya was amazing. So friendly and helpful and showed me around answering all of my questions. Was a pleasure to rent a small storage unit for a few personal belongings in preparation with moving in the next few months and at a great price too. It really has helped ease my mind on a lot of things and the trolleys helped speed things along.
The security is great, the units are clean and the availability of hours to access my unit is useful too.
I would highly recommend this storage facility in Surbiton and I would use them again in the future.
Simon Buret
24-03-2025
Google
I have units with shurguard thinking about moving but the staff especially, Chris Smith
Means i am staying , very helpful and a polite man , a credit to your company . Simon buret
Laura Fletcher
22-03-2025
Google
Chris was fantastic - really helpful and great customer service
Tom Davies
14-03-2025
Google
Chris at Shurguard Surbiton was very easy and straight forward to deal with. Everything was explained and he took the time needed.
adam powell
14-03-2025
Google
Great introduction by chris at the surbiton shurgard. Very welcoming and professional
Kat Anabelle
14-03-2025
Google
Chris in the Surbiton branch has been so helpful, polite and has provided us with such excellent customer service. Thanks so much Chris, you have helped a stressful move become a much less stressful process!
Fiona Byrne
13-03-2025
Google
Very friendly and helpful staff - would use them again
Evelyn Young
10-03-2025
Google
Chris was amazing, super helpful helping me pick box sizes! Super lovely guy
Shaun Conley
03-03-2025
Google
Fantastic place with very helpful staff - Chris was especially helpful !!
Rickeeey
22-02-2025
Google
Chris and Scott provided outstanding service! They were professional, efficient, and went above and beyond to ensure everything was done perfectly. Their attention to detail and friendly attitude made the entire experience smooth and stress-free. It’s rare to find such hardworking and dedicated individuals—highly recommend their services!
Brenda Mcdermott
15-02-2025
Google
Great storage, brilliant location and Scott was super helpful, calm and very knowledgeable too. Very happy customer
Michael Walker
27-01-2025
Google
After over ten years of having units at Shurgard Surbiton we finally closed our last one today. The exit process was extremely well managed by Chris, Scott and Khaya and the communication process by the team, particularly Khaya, was brilliant throughout. Thanks for everything. Highly recommended.
Luke White
23-01-2025
Google
Called up to enquire about storage and spoke with Khaya, he was very friendly, helpful and provided the multiple options, I will be looking to rent storage shortly as i’m moving house soon
mcjay669
23-01-2025
Google
When visiting this branch I had a lot of questions about the process of renting a unit. Khaya was really helpful and patient with me. He answered all of my questions and gave me all the information I needed.
AVTEAMUK Ltd.
22-01-2025
Google
We use this storage depot for the company, and the staff and back-end support is great. We love the flexibility and convenience and when we've asked for help with our contracts nothing has been an issue for the team: especially Chris and Paul, and the rest of the team on site - thanks guys!
Zoe Fox
19-01-2025
Google
Super friendly, knowledgeable and helpful staff. A big thanks to Scott and Chris!
C Hamper
16-01-2025
Google
Very helpful in discussing the different rental options and I was shown the various storage sizes. Went back and bought some boxes and was again given great service. Will be back!
Tammy Appenzellar
15-01-2025
Google
Scott was great! He was extremely polite and calm. He helped me navigate all of my questions and I’m delighted with the answers. So helpful and such a lovely experience. Scott knows the business and gets the job done! Thank you!
Rachel Hiscock
14-01-2025
Google
Shurgard’s in Surbiton is a really good place to store your items, the staff are always so kind and helpful. Special thanks to Scott who is always so helpful and supportive.
Georgia Coleman
12-01-2025
Google
Lovely service from Chris in Surbiton! So helpful, knowledgable and polite. Couldn’t recommend him enough!
Alexander Dadas
11-01-2025
Google
shugard surbiton
I have been using this storage facility for 3 years now. I have zero complaints. Excellent service. Chris and khaya have always be profession and helpful. This place couldn’t work without them! Thank you guys. Keep up the good work!
Elaine Dearman
17-12-2024
Google
donna atkins
15-12-2024
Google
Frederic Baudry
10-12-2024
Google
Warm welcome by Chris, well-organised facility, super-informative. Helpful advice along the way.
Rabee Maham
08-12-2024
Google
Amazing customer!!! Paul was extremely helpful and friendly. He went above and beyond to help us and get set up with an ideal storage unit. Would highly recommend. :)
Graeme Potts
03-12-2024
Google
Spoke to Chris today about a Short-Term unit. He was very professional and gave me all of the information I needed. A very nice, personable chap. It gave me great confidence to use a business like this. Will definitely be using this company again.
Renato Santos
01-12-2024
Google
Thank you very, very much Chris for all your assistance and for always being available to find the best solutions for us. Excellent service!
Mirek Panczyk
29-11-2024
Google
I had the pleasure of being assisted by Chris today regarding some warehouse-related matters. He was extremely polite and eager to help, making the whole process smooth and stress-free. This wasn’t my first visit here, and once again, the service was absolutely top-notch. Thank you so much, Chris, for your help. Highly recommended!
J C
29-11-2024
Google
Chris provided excellent customer service and was very helpful in choosing the correct size storage for myself. He very professional and friendly and made the process easy.
John Tucker
26-11-2024
Google
Chris, paul and scott always helpful. Great service
Graham Nash
26-11-2024
Google
Very easy to set up and really helpful and friendly staff.
AA
23-11-2024
Google
Chris has been ever so helpful and has excellent customer service nothing was too much for him went out of the way to answer all questions and help us . Thanks so much Chris and he definitely deserves a shout out
Michael Beasleigh
23-11-2024
Google
Great price on storage
Ivanka Wasielewski
14-11-2024
Google
We arrived at Shurestorage Surbiton as two lost souls, never used the storage before.
And then Paul stepped in, all info we needed + trip to see actual storage.
We signed contracts on the spot and next day when unloading was finished got thumbs up from same man, all in les than 24h.
Only thing l would like to suggest to the management- maybe consider weekly rent, then we can really say you are thinking about your costumers,
Wesley Topper
02-11-2024
Google
Absolutely brilliant service from Chris, went above and beyond to help us!
J Suleiman
01-11-2024
Google
I was really happy with how helpful the staff were. The booking service was simple to use and the app made it so easy, from invoicing to entering the facility.
The Ewell location was easy to navigate and I would definitely use it again if the situation arose.
Fabiano Costa
31-10-2024
Google
Great Storage, as a removal company owner I can say for sure that Shurgard is the best Self Storage. Great company and great staff.
Nigel Foster
26-10-2024
Google
I went to the Surbiton branch yesterday and returned today to complete the process to rent a storage unit.
On both occasions I was served by Chris and he was excellent being efficient, helpful and friendly.
I found everything straightforward and simple and I now have my stuff securely stored.
The charges are good value for money too.
Tat Yiu Wong
30-09-2024
Google
Paul is really helpful and gives clear instruction of how to access the storage and set up everything. Nice experience.
Alejandro B.B.
17-09-2024
Google
I have been using the Surbiton Branch for 3 years now and the level of service I receive is always the greatest especially from Chris!! Who was always very patient, clear on every response, helpful and friendly and a problem solver with the best solutions! He gave me the feeling I can rely on him and my things are in best hands!!!
Once again, Thank you Chris for your professionalism.
See you soon Chris!
🎉💯🥳👌🏾
Adithi Proothveerajh
12-09-2024
Google
Great service. Really easy and convenient
Tony Camps
09-09-2024
Google
Give Chris a pay rise! So helpful, knowledgeable and just a genuinely nice guy.
Abbie Camps
09-09-2024
Google
Great customer service from Chris. Thank you.