0800 368 0420 (9.00-18.00)
Please enter a postcode or location
Please enter a postcode or location
  1. Home
  2. Shurgard locations
  3. London
  4. Watford
  5. Shurgard Watford customer reviews

Shurgard Watford customer reviews

113 Bushey Mill Lane Watford WD24 7UX
01923 9160 80
Office: closed now
Access: closed now, open at 7.00

CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • "half"
(4.6) based on 218 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
First time user, what great service & facilities. Thank you Abbas & Palak too.
Google
  • true
  • true
  • true
  • true
  • true
Excellent assistance from Palak when I needed help extending my stay.
Google
  • true
  • true
  • true
  • true
  • true
Palak is very helpful to finding right size of storage.
Google
  • true
  • true
  • true
  • true
  • true
Palak is very helpfull to set up app
Google
  • true
  • true
  • true
  • true
  • true
Palaka was very helpful with dealing with my storage unit.
Google
  • true
  • true
  • true
  • true
  • true
good staff ！！
Google
  • true
  • true
  • true
  • true
  • true
Thank you for your service. Arriving today for my storage unit and found that someone else had accidentally taken my unit. The staff, especially Kerry Anne kindly sorted the problem out and showed me to my new storage unit.
Google
  • true
  • true
  • true
  • true
  • true
Very helpful staff. Especially Palak
Google
  • true
  • true
  • true
  • true
  • true
Excellent assistance from Palak
Google
  • true
  • true
  • true
  • true
  • true
Keri-Ann was very professional and managed to help me. She is the best. Thank you America-Ann
Google
  • true
  • true
  • true
  • true
  • true
Keri-Ann was very helpful…really appreciate it 👍🏼🙌🏼
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from Keri-Ann. Even agreed to taking the unit a week earlier. She is very good.
Google
  • true
  • true
  • true
  • true
  • true
Amazing Keri-ann
Google
  • true
  • true
  • true
  • true
  • true
⭐ Outstanding Service from Reon at Shurgard Hatch End ⭐
Reon was exceptionally helpful and friendly every step of the way — an absolute standout in service and professionalism. He even stayed back after hours to support us, which speaks volumes about his dedication. Truly above and beyond!
Google
  • true
  • true
  • true
  • true
  • true
good service
Google
  • true
  • true
  • true
  • true
  • true
Palak is very helpful to setup app and how to use it.
Google
  • true
  • true
  • true
  • true
  • true
I chose Shurgard Harrow for my storage needs, and I have to say I was truly impressed with the service. Keri-Ann showed outstanding professionalism – she explained everything in detail, was clear, attentive, and incredibly friendly. Thank you for all the support – you made me feel welcome and confident in my choice!
Google
  • true
  • true
  • true
  • true
  • true
This is one of the most decent self storage facilities. It offers very well designed storages at very reasonable prices. The place has a security gate that is accessible after hours via a code. Perfect! Perfect! Perfect!
Google
  • true
  • true
  • true
  • true
  • true
Keri-Ann provided Very good customer service. I am satisfied
Google
  • true
  • true
  • true
  • true
  • true
Staff very helpful on sign up and at first move in
Google
  • true
  • true
  • true
  • true
  • true
Awesome 5 Star service, very knowledgeable and helpful and a massive thank you to Keri-Ann!
Google
  • true
  • true
  • true
  • true
  • true
Amazing customer service. Seamless move from a smaller unit to a larger one. Thank you ladies!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Extremely helpful customer service team.
Reon and Palak
Fast, simple and efficient service
Google
  • true
  • true
  • true
  • true
  • true
Great service and affordable prices.

Very happy with the overall care and support. Thank you
Google
  • true
  • true
  • true
  • true
  • true
Staff is very helpful regarding setting up the app and how to use it.App is very easy to used.
Google
  • true
  • true
  • true
  • true
  • true
I would like to say staff is very helpful Regarding setting up the app and how to use it👍
Google
  • true
  • true
  • true
  • true
  • true
This 5 star is only for the Asian guy who was always helpful and friendly when he used to be in reception when they had reception and office .
Otherwise I would not even give 1 star to the customer service or anyone else in this company because they are always unprofessional and not helpful
Google
  • true
  • true
  • true
  • true
  • true
Great service and affordable prices.

Very happy with the overall care and support. Thank you John.

KR
Google
  • true
  • true
  • true
  • true
  • true
Staff in the store who helped me moved in were very professional and very good Thank you
Google
  • true
  • true
  • true
  • true
  • true
Very helpful staff Mandy, Phoenix and Klaudy thank you
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Such helpful people who help to run this Storage Unit, polite couldn't be more helpful, I would definitely recommend Shurgard for all self service .
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Sam is really helpful. Good access. Secure units.
Google
  • true
  • true
  • true
  • true
  • true
Sam, the manager here, is literally a legend. The best storage (because of him) ever.
Google
  • true
  • true
  • true
  • true
  • true
I use shurgard every day it is easy to get to and the member of staff is always helpful.
Google
  • true
  • true
  • true
  • true
  • true
Very good service
Google
  • true
  • true
  • true
  • true
  • true
Super helpful & direct to point
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent and professional
Very accommodating
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service provided by Samuel
Google
  • true
  • true
  • true
  • true
  • true
Needed a storage for a short period. The application process was quick and easy. The staff is polite and professional. Storage cancellation was also quick and easy. Remaining days are refunded. Will use them again. Recommended.
Google
  • true
  • true
  • true
  • true
  • true
Samuel at shurgard Watford was professional and dealt with our storage needs promptly, offering a great service.
Thank you
Google
  • true
  • true
  • true
  • true
  • true
Samuel was very polite and helpful
Google
  • true
  • true
  • true
  • true
  • true
Very good and helpful.Thank you
Google
  • true
  • true
  • true
  • true
  • true
Samuel was excellent with helping to decide which storage unit to have.
He explained everything really well.
Very friendly, polite and really easy to talk to. Just such a lovely guy 👍🏼
Google
  • true
  • true
  • true
  • true
  • true
Amazing facilities, access hours early to very very late midnight or so. Secured place. Great customer support and advise by Sam the staff i met on site. Easy to get to from M1. Thank you, will be back again when needed inshAllah.
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
facebooktwitteryoutubepinterestlinkedin
Self-storage at Shurgard
Storage locations
About self-storage
Moving boxes
About Shurgard
The Shurgard Blog
Contact
Insurance
Investor relations
Property development
Careers
facebooktwitteryoutubepinterestlinkedin
FAQs | Legal | Privacy & Cookies Policy |
© 2025 Shurgard Self Storage. All rights reserved.