CUSTOMER REVIEWS

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(4.8) based on 1011 reviews
Date
Platform
Rating
Feedback
Google
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Thankyou for your customer service and help today Bret
Google
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Had a really fantastic experience renting a locker here. Very clean and tidy facility. Easy access to the site using mobile app. Top notch customer service. They even waived the lock drilling fee when I lost my key.

Only closed my account because I moved city.
Google
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Easy and simple process!
Google
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Google
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Thank you so much Bret for helping me with my new storage unit. Not only that but you let me charge my phone as my phone was dead.
Google
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Mark’s customer service was brilliant thank you for your help
Google
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Mark was friendly and gave proper guidance and understanding of the entire process.
Google
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Thank-you for setting up my new unit today Bret you were very helpful
Google
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Thank you Mark and Bret. Customer service stars!! Thank you for helping me with my new unit. Enjoyed talking about football
Google
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Excellent service by Bret and Fred at Shurgard Woolwich. Highly recommend. Give them a wonderful appraisal and wage increase- they deserve it! Top marks. Thank you.
Google
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Thank you so much Bret for helping me secure my new storage unit. It was quick easy and my unit was even close to the lift
Google
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Thankyou Bret for your good service today
Google
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Been in here a year. All easy and efficient. Bret is very helpful. Highly recommended!
Google
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Brett was very helpful and clear. Thanks
Google
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Thankyou so much Bret for helping me today. You were very attentive.
Google
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Google
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Thank you for sorting my app out today Bret!!
Google
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Bret was very helpful. Everything was nice and easy. The app makes access nice and simple.
Google
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Thank you so much Bret for your excellent service today for my brand new unit.
Google
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Thank you for helping me with my new unit today Bret
Google
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Thank you Bret for helping me with a new storage unit last minute before close
Google
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Thank you so much Bret for helping me out with my new Storage unit today and getting my app set up you were great.
Google
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Brett provided amazing help, thank you!
Google
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Bret, was extremely helpful and very friendly and delt with myself and sister with the up most respect. Very good at his job and very insightful
Google
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Bret has been a brilliant help thank you very much bret for all your help
Google
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Bret was so amazing and helpful the process was too good he is a credit to your organisation
Google
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I had a brilliant experience with the support I had from Mark at the reception.
Google
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Many thanks, Mark. Excellent service 👌🏾
Google
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Thank you for helping me with my new unit today Bret
Google
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Thanks for helping me with my new storage unit today Bret
Google
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I just rang short guard Nathan in my Woolwich assistant manager very nice young gentleman very professional love dealing with him really friendly. I’m still my questions and put my mind at ease. Very very happy customer.
Google
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Thank you so much Bret for setting up my app today and helping me with autopay!!
Google
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Google
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Thanks Bret for serving us today you were very helpful.
Google
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A big thanks to Plumsted staff Bret and Mark for your wonderful reception. My husband Souleymana and 1 are both pleased with your help and warm reception.
You guys deserve a pay rise!

Thank you once again
Google
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Popped in to view some units and Mark was very helpful and took us through the various options available to us
Google
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Brilliant customer Service, Very helpful with all questions that was asked.
Google
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Mark helped me during security verification, installing the app and showing me how to access the rental. Super fast, easy, and efficient. Definitely easier than my previous storage rentals!
Google
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This is a lovely environment. Mark was really helpful when I called into the storage today. He was really patient answering all my questions. Good job Mark.
Google
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Bret was very friendly & really helpful! He was clear & explained everything well.
Google
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Fred was helpful today. I really appreciate his effort.
Google
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The gentle man Brett was very helpful and good at his job. Very calm and easy to communicate with, thumb up shurgard.
Google
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Bret has been superb. Very helpful and efficient throughout. Highly recommend
Google
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Mark, at the your Woolwich office gave us an exceptional customer service today. He spoke politely and provided us with reliable and honest information that enabled make a right choice.
Going forward, I'll recommend your company to others.
Google
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Mark was fantastic! He gave us a tour of the storage facility and provided valuable advice on how to store our items efficiently. He also guided us on managing payments to avoid unnecessary charges.
Google
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Google
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Mark was brilliant when showing us around and showing us the units great friendly customer service
Google
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Really pleased with my experience here. Mark was a great help and gave me all the information I needed would definitely recommend
Google
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Mr windham was great very helpful and respectful to my needs every.time I go there
Google
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Mark the guy who works here was amazing and explained everything in great detail for me will definitely use again. Mark is a credit to Shurgard