CUSTOMER REVIEWS

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(4.8) based on 1130 reviews
Date
Platform
Rating
Feedback
Google
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Google
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I've been using Shurgard Woolwich for two years and found the staff there very helpful. Mark, Brett and Fred were amazing! My payment went missing and they pulled out the stops to find it eventually, successfully. Shurgard the company, we're unhelpful, and if not for the Woolwich team, the payment would probably not have been found. Thank you all so much!
Google
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Bret gave a good customer service which am very happy with his service
Google
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Mark was really helpful in getting us into our Unit. Very efficient process from booking online, to friendly check in and clear instructions for use of the facility. I’m a repeat client of this location and highly recommended.
Google
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Mark is a very helpful and polite team member. Thanks
Google
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Mark’s customer care service was fantastic and I appreciate all his assistance
Google
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Mark was extremely helpful when I visited the storage at woolwich
Google
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Mark customer service
He was professional well training for the job. Xx
Google
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Mark, Very pleasant, very informative and helpful gentlemen, 👍
Google
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Mark's customer service was brilliant
Google
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Marks customer service was great really polite full and really helpful
Google
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EXCELLENT CUSTOMER SERVICE SKILLS DISPLAYED BY BRET DURING MY INTERACTION WITH HIM TODAY.
Google
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Bret & Mark were quite helpful. Great customer service from them. Thanks guys
Google
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Found it very easy to book a storage space, and at a reasonable price. Thanks to Mark at customer services who was very helpful in talking us through the process, how to use the app and answering our queries. I would definitely recommend and I will be using Shurgard in future.
Google
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Mark & Fred customer service was great. Would recommend
Google
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I would like to say huge thank you to Bret who saved my day.
Google
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Great customer service from Bret, saved us from a nightmare 💯
Google
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Thankyou so much for giving me excellent service today Bret with my new storage unit
Google
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A big shout out to Mark for his excellent customer service which by the way is constant and done with a sense of pride and value. 10 out of 10.
Google
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Very good service by shugard staff Bret i recommend thank you
Google
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Mark has been managing the self-storage for me and the service has been excellent. He is very professional, friendly, and always responsive whenever I have questions or need assistance. Highly recommend working with Mark if you need storage support!
Google
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Google
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Mark was very helpful and had great customer service skills. Great guy
Google
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Problems with unit shutter. Mark's assistance was invaluable. Excellent customer service.
Google
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Great services given by Brett, explained everything with her emailed.
Mark was also very welcoming
Google
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Google
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Fred was friendly and very helpful.
Google
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Fred was very helpful, providing clear and professional explanations throughout. He was polite, accommodating and easy to talk to. The pricing for the spaces is also fair and competitive compared to other providers in the area.
Google
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Fred was great help and made the meet and greet at Shurgaard woolwich seem so easy and welcoming
Google
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Thank you for your service today Bret
Google
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Thank you so much Bret for your amazing service today with my new unit. Was fast and efficient
Google
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Brett handled an urgent issue with a digital contract terminated before it began. Calm, thorough, and understanding, he resolved it within minutes and followed up to ensure everything was well. His professionalism sets the standard.
Google
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Bret and mark of woolwich branch was very helpful and polite
Google
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Bret is the bomb.com. Super helpful. GIVE THIS MAN A RAISE.
Google
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Absolute diamond! Helped me in the best way ever! Thank you
Google
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Thank you so much Bret for your awesome service today
Google
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Had a staff member called Bret. Who was fantastic, very helpful. Even though I got there late he was efficient, swift and thoroughly. Thanks mate
Google
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Thanks to Bret, I managed secure a storage unit at last minute suitable for my needs. Very much appreciate the clear information given which was very informative. Thank you
Google
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Thankyou so much Mark and Bret for your great service today with my new unit
Google
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Dealt with Brett at Woolwich Shurgard. He was extremely helpful and made the whole process very easy.
Google
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Thank you for helping me setup my new unit today Bret
Google
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Thank you Bret for helping me with my new storage unit today.
Google
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My experience with big yellow Croydon from the beginning was amazing, Paula and her team gave me friendly customer service and made me feel welcome. Always updating me with persistent emails and I was really happy with the service. 10/10

From Sandra Jones
Google
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Bret gave me good seevice today for my new unit.
Google
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Quick and efficient sign up with bret
Google
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Amazing service from Matt and Bret, great customer service,very patient and understanding, easy access to storage and facilities and very quick and direct to resolve any issues you may have
Google
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Google
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Quick, polite, honest. don't need to say anymore
Google
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Good service from Fred
Google
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Mark was extremely helpful when I lost my keys. Thank you very much mark and all the staff!


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG