Language
Country
CUSTOMER REVIEWS
Platform
Feedback
Google
I needed storage and quick and easy process online, when I arrived Fred was welcoming quick and knowledgable.
Google
Google
Was served by Brad he talked me through the whole process and what service they offers i was really happy amd satisfied i will be ising them
Google
Thankyou Bret for setting up my app today.
Google
Mark was an absolute superstar helping out to get in to my first storage with Shurgard!
Google
Thank you for your great service today Bret
Google
Google
Wonderful staff team Brett and Mark were very helpful. Made moving units very easy. Will recommend to friends and family
Google
Bret was amazing!
Google
Thank you so much Bret , you’re a star!!!
Google
Google
Google
😃
Google
Fred was very helpful introducing me to my unit
Google
Google
Fred was very helpful in getting me set up in my unit and explained the process well.
Google
Thank you for your great service today bret
Google
Google
Bret gave me really good service today
Google
Bret has been helpful and informative. We have signed up
Google
Bret
Google
Thanks Bret for helping me with my app today
Google
Mr Fred got everything sorted. Thank you
Google
Friendly and efficient service, self storage facility well explained.
Google
Bret did an amazing job helping me with everything I needed with my storage. Thanks Bret
Google
Bret gave me a good service today
I will definitely refer a friend to use your service
I will definitely refer a friend to use your service
Google
We’ve had a container for under a month now, initially we’ve encountered two problems, 1st one was Monday 13th, fire alarm was going off nearly the whole working day, being on the first floor we had no access, since 7am untill 1pm I was standing outside with Brett, which I will admit he’s an absolute asset for Shurgard, he was doing everything in he’s power to sort the faulty alarm out, protect him he’s someone that gets the job done. 👍🏼
2nd problem. The lifts was out of service on the 17th, two problems in one month, that wasn’t sorted until the end of the day, thankfully Fred was amazing & professional, reassured me the problem would be fixed & rest assured it was by 4pm.
The staff at Woolwich are incredible & should all be rewarded highly & looked after, absolute assets.
My problem is Shurgard is a huge company, yet the problems ain’t sorted like one, once a problem arises it takes management 1 whole working day, when in reality these should be urgent matters, should be fixed within 2 hours. if it wasn’t for Brett & Fred, I would of left and gone to another storage company. Protect them.
2nd problem. The lifts was out of service on the 17th, two problems in one month, that wasn’t sorted until the end of the day, thankfully Fred was amazing & professional, reassured me the problem would be fixed & rest assured it was by 4pm.
The staff at Woolwich are incredible & should all be rewarded highly & looked after, absolute assets.
My problem is Shurgard is a huge company, yet the problems ain’t sorted like one, once a problem arises it takes management 1 whole working day, when in reality these should be urgent matters, should be fixed within 2 hours. if it wasn’t for Brett & Fred, I would of left and gone to another storage company. Protect them.
Google
Bret has been a fantastic help since renting a storage container. He is always very friendly and approachable if we have any questions. Monday 13th January he stood outside for hours waiting for the engineer to come to sort the fire alarm out and was professional when dealing with customers throughout this situation even despite standing outside for 5 hours!!!
Google
Fred was very helpful and obliging
Explained everything more than once so I understood ,he also manually showed as how things work.
Explained all paperwork and was genuinely very helpful and polite
A real credit to the company 👏
Explained everything more than once so I understood ,he also manually showed as how things work.
Explained all paperwork and was genuinely very helpful and polite
A real credit to the company 👏
Google
Fred was really helpful and helped sort out our problem very quickly.
Google
Really helpful staff and always available when you need them. Very convenient and saves so much space in my flat. Big thanks to Fred on reception!
Google
Google
Fred was very helpful would recommend 5*
Google
Farid has been such an excellent helper.
Polite & Very Understanding. He needs a raise in pay ASAP.
Polite & Very Understanding. He needs a raise in pay ASAP.
Google
Fred was very helpful thank you!
Google
Was quick and efficient
Google
I had an excellent experience at Shurgard Woolwich thanks to Brad’s exceptional service. He went above and beyond to help resolve my issues quickly and efficiently. Brad was professional, patient, and understanding throughout the process, making what could have been a stressful situation so much easier. His customer care skills are second to none, and he truly made me feel like a valued customer. I highly recommend Shurgard Woolwich, and a special thanks to Brad for his outstanding support!
Google
Great customer service. Easy to book and upgrade the unit as needed
Google
Fred was great, and we are happy!
Thank you!
Thank you!
Google
Thanks Badmus for all your help. You were fantastic.
Google
Thankyou Bret for helping me aetup my automatic payments today!!
Google
Google
Bret - great service. Extremely helpful and kind
Google
Awesome assistance and support from *staff Fred. He so helpful and made our day.
Google
Google
Fred was very helpful when I needed help
Google
Google
Excellent Service nice Staff Fred really helpful.
Google
Fred was extremely helpful and made the process of renting a storage unit seamless. He was knowledgeable, friendly, and went above and beyond to ensure everything was taken care of. Highly recommend!
Google
Good costume survive from Bret
