CUSTOMER REVIEWS
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Google
Mark was very helpful and had great customer service skills. Great guy
Google
Problems with unit shutter. Mark's assistance was invaluable. Excellent customer service.
Google
Great services given by Brett, explained everything with her emailed.
Mark was also very welcoming
Mark was also very welcoming
Google
Google
Fred was friendly and very helpful.
Google
Fred was great help and made the meet and greet at Shurgaard woolwich seem so easy and welcoming
Google
Thank you for your service today Bret
Google
Brett handled an urgent issue with a digital contract terminated before it began. Calm, thorough, and understanding, he resolved it within minutes and followed up to ensure everything was well. His professionalism sets the standard.
Google
Bret and mark of woolwich branch was very helpful and polite
Google
Bret is the bomb.com. Super helpful. GIVE THIS MAN A RAISE.
Google
Absolute diamond! Helped me in the best way ever! Thank you
Google
Thank you so much Bret for your awesome service today
Google
Had a staff member called Bret. Who was fantastic, very helpful. Even though I got there late he was efficient, swift and thoroughly. Thanks mate
Google
Thanks to Bret, I managed secure a storage unit at last minute suitable for my needs. Very much appreciate the clear information given which was very informative. Thank you
Google
Thankyou so much Mark and Bret for your great service today with my new unit
Google
Dealt with Brett at Woolwich Shurgard. He was extremely helpful and made the whole process very easy.
Google
Thank you for helping me setup my new unit today Bret
Google
Thank you Bret for helping me with my new storage unit today.
Google
My experience with big yellow Croydon from the beginning was amazing, Paula and her team gave me friendly customer service and made me feel welcome. Always updating me with persistent emails and I was really happy with the service. 10/10
From Sandra Jones
From Sandra Jones
Google
Bret gave me good seevice today for my new unit.
Google
Quick and efficient sign up with bret
Google
Amazing service from Matt and Bret, great customer service,very patient and understanding, easy access to storage and facilities and very quick and direct to resolve any issues you may have
Google
Google
Quick, polite, honest. don't need to say anymore
Google
Mark was extremely helpful when I lost my keys. Thank you very much mark and all the staff!
Google
Mark
Google
Mark custume servicer was very helpful and brilliant. I am so happy with his help
Google
Employee provided all essential information to make an informed decision towards renting a storage space and was kind enough to allow me a viewing of various dimensions
Google
Bret gave me excellent service today
Google
Bret is good service he helped me
Google
Brilliant customer service from Mark and Fred. I was completely impressed with their professionalism. It was actually top notch. Well done guys.
Google
Mark on the desk was absolutely brilliant. Explained everything clearly and is a credit to your company
Google
Customer service was amazing helped so much thank you
Google
Mark
Google
Thank you for your help today Bret
Google
I had a really great experience with Shurgard. Tha staff was really helpful and amazing, especially Bret and Mark. Thank you!
Google
Bret service was excellent he deserves a promotion
Google
I want to acknowledge Fred’s service at the Woolwich branch! He was super helpful and very considerate when I had a query. He got back to me ever so promptly and really made the whole process super easy. I had a bit of an issue which helped me deal with and I cannot thank him enough!
Google
Bret, was very helpful and kind
Google
The store Manager Fred was so nice and very polite. Great reception services.
Google
Google
Mark has been super helpful with the entire process of viewing units and then also taking us through the process of booking and claiming our storage unit. 10/10 customer service!
Google
Spacious, easy to move in, great security and friendly staff members. Will recommend. Babatunde
Google
Really efficient! Bret was a great help.
Google
I can’t recommend Bret highly enough - there was a bit of a false start with Shugard head office where they cancelled my contract wrongly, resulting in a much higher rate. However, Bret reassured me that everything would be in order, spoke with his DM and all was resolved. Bret is highly professional, personable and brought a smile to my face when I came in. Thanks again for all your hardwork and time Bret!
Google
Very welcoming staff at the front desk today. Service was excellent.
Google
Fred was really helpful and informative when showing me around the storage unit. He ensured he reminded me about the relevant process of getting in and out. He was very patient with me when I explained I hadn’t downloaded the app. The team as a whole are lovely polite individuals.
Google
Thank you for giving me great service today Bret
Google
Excellent service from Bret and Fred. Immediately sorted out a problem with a locker door. Good communication and a real focus on customer service. Thanks both!
Google
Brett helped out tremendously couldn’t have done it without him
