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Self-Storage at Shurgard Bow

Shurgard Bromborough customer reviews

10 Wasdale Way Bromborough CH62 3AJ
Self-Storage at Shurgard Bow
0151 808 1405
Office: open until 16.00
Access: open until 16.00

CUSTOMER REVIEWS

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(5) based on 92 reviews
Date
Platform
Rating
Feedback
Google
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Chris was very helpful and friendly on the phone! Excellent customer service
Google
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Chris in particular is a superstar, really helpful and goes above and beyond
Google
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Amazing really friendly staff amazing storage units would recommend to everyone
Google
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Great and informative service vía the phone
Google
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Luke looked after my requirements quickly and efficiently which was much appreciated during my visit today in Bromborough. Great stuff.
Google
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Google
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Luke was exceptionally helpful and patient and resolved my issue.
Thanks so much Luke!!
Google
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Luke was super helpful! Got everything sorted very quickly.
Google
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Luke was excellent! We visited Shurgard Bromborough to view a unit and Luke was very helpful and patient… he explained the rental process and answered all our questions with no pressure imposed. After a quick discussion over a coffee my husband and I returned to complete the rental paperwork. Thank you.
Google
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Very helpful and knowledgeable about my query.
Google
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Excellent customer service, costs are super reasonable when compared to similar companies. Good location, plenty of space. Would definitely use them again
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Google
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Brilliant helpful staff, spotless store, would definitely recommend
Google
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A very good experience with Chris from Shurgard Bromborough, sorting out my notice. Very professional, polite and patient on the phone. Clear instructions and pleasant to work with.
Google
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Chris was super helpful and efficient when sorting notice for my unit. Great service. Thanks so much!
Google
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Chris' customer service was 5*. He helped me and my partner pick the right size unit for storing out household items, showed us around the unit, helped us with the contract and all around was so helpful with everything! Thank you so much!
Google
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Google
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My partner and I recently took out a couple of units and Gary couldn't have given better service. He explained everything in detail without feeling overwhelming and was incredibly amicable and candid. Would 100% recommend Shurgard to friends and family.
Google
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We were very impressed with the way Gary in Bromborough handled our storage unit order. He explained everything in detail and showed us around the unit so we knew what to do. We would recommend Shurgard for all your storage needs, they have units of different sizes and will help you to make the right decision on size.
Thank you
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Google
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Chris was amazing and helped me navigate the app with clear instructions. Chris = Superstar!
Google
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Very helpful and friendly
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Very helpful and supportive
Google
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Very easy place to use and conveniently located. Dealt with two members of staff who were very friendly (Chris and Gary).

When I explained my storage needs, they got the size spot on and got me onto a very reasonable deal. Recommended
Google
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Staff very helpful.
Google
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Chris and Gary were incredibly helpful, answered all my questions and provided great customer service. Up for a laugh and sorted out my rental contract immediately with no issues or delays.
Google
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Google
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Excellent communication from the team in Bromborough. Chris, thanks for the support would highly recommend.
Google
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Massive self storage building, easy to get around, very tidy/ clean, loads of help from Garry with all my questions at the front reception, would highly recommend 10/10
Google
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Spoke with Chris at shurgard with a query concerning my storage unit in Cardiff,Chris was extremely helpful and sorted my problem quickly and also answered my other questions concerning the storage contract. Thank you Chris and well done.
Google
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Fantastic service from Gary and Luke - couldn’t have asked for better service
Google
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Called Shurgard Bromborough to set up a storage unit, but ended up needing to cancel. Still, I was seriously impressed with the service.

Holly and Chris were great — really friendly, clear with info, and didn’t make me feel awkward at all when I cancelled. Just genuinely helpful people who care about good service.

If I ever need storage in the future, I’ll definitely be coming back here. Top-notch customer service!
Google
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I called to give notice for the storage unit we have in Swindon. Chris was very polite and helpful and told me exactly what I needed to do, without any pressure to keep it going. We would definitely recommend Shurgard for storage.
Google
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Great service, good prices, zero complaints. Hats off to Gary!
Google
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Staff is so cooperative
Google
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Easy to sign up from the website and great service from Chris. You don't get hounded by phone calls and emails when you've done a quote online which is a good thing.
Google
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All the staff were very helpful and the building is spotless. The acces is very straight forward. I would highly recommend this company!
Google
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Google
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Great team, really helpful!
Google
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The staff here particularly Chris are really helpful. The whole process of renting a unit has been hassle free. Highly recommend.
Google
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Great, friendly and helpful staff. Clean premises with lots of light, cctv and spotless storage unit. Five stars!
Google
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Shurgard have been excellent and just what we have needed. The unit’s themselves are clean and well kept and the option to upgrade or downsize at anytime is really helpful. The prices are competitive and the staff at the Brombrough store are incredible, they give you genuine advice on how to save on storage space and how to save on monthly prices. A big thanks to Chris, Matt and Gary at the store for all their help, they have made the entire process very easy. I definitely recommend this storage facility if you are in the Brombrough / Wirral area.
Google
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Google
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Fantastic service . Storage units easy accessible and beautifully clean. Chris has gone over and beyond helping me to sort what I required. Highly recommend
Google
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Excellent service and friendly helpful staff
Google
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This is a new facility and is modern and clean. Chris was very helpful and showed me the different sized units.
Google
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Great prices and helpful staff. £1 offer for first month and guaranteed pricing for 6 months.
Google
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Excellent service at fair prices. The staff are always available to assist, and Gary and Matt are especially helpful with any inquiries.
Google
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Lovely clean storage facility, well priced. Staff are great, really friendly and helpful. Would recommend
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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