CUSTOMER REVIEWS
Platform
Feedback
Google
The staff were incredibly helpful and made it easy to store my items. Thank you
Google
Great space, easy access and very friendly staff. Cerri and Chris have made the move to the unit very smooth and easy and gave us all the information we need. Very happy with the decision to use Shugard.
Google
Nice and good staff approach
Google
Great storage facility. Very helpful staff and clean units.
Google
Chris was a massive help! Resolved my problem straight away
Google
Excellent service
Google
Great place,helpful and friendly staff.
Google
Thank you chris , great service
Google
Had a 100 sq ft unit since last May to store stuff from house during building work. Now it's finished, we've managed to reduce the amount in the unit so enquired about a smaller one. Matthew & Chris couldn't have been more helpful. Swapped us over straight away, Matthew even walked round to find the closest unit to ours to make it easier to move.
Made up with the facility, it's secure, easily accessible with plenty of trolleys and kept really clean. Staff are always on hand for any queries. Really pleased with everything.
Made up with the facility, it's secure, easily accessible with plenty of trolleys and kept really clean. Staff are always on hand for any queries. Really pleased with everything.
Google
Excellent storage Facility
Google
Google
Brilliant customer service
Google
Great Customer Service. Very clear communication.
Google
Staff are really friendly, access is easy and units are very clean.
Google
Experience great, all in all. Was shown around by Gary who explained everything I needed to know, and answered all my questions, which was a lot as this is the first time I have used such a service 👍
Google
Moved to a smaller unit and the guys were really friendly and helpful, as usual!
Google
Chris was very helpful and reassuring
Google
Fantastic company staff really helpful
Google
Very helpful and courteous staff as well as spotlessly clean and dry storage (which can’t be said of other facilities we looked at!)
Google
Google
Brill service great staff easy 5 stars
Google
Excellent storage facility. Clean, easy to access and staff were friendly and professional. Chris was especially helpful.
Google
Google
Great service the staff couldn't have done any more explaining everything and making sure we were happy with the unit
Google
Friendly staff, great service and units of all sizes. Definitely recommend to anyone.
Google
Absolutely fantastic team and service we have recommended others to move units Gary and Cerri have really looked after us 😀. Excellent
Google
Very friendly & honest
Google
Friendly staff, clean and bright easy to use storage.
Nothing more required. Would recommend.
Nothing more required. Would recommend.
Google
Chris was really very helpful!
Google
Chris, Gary and the rest of the team at the Bromborough site have been amazing from day 1 great support and advice also a very welcoming atmosphere and well managed branch. They are never to busy to help and support and are a credit to your company
Google
I have had excellent service from the team at Bromborough. They have provided a thoroughly professional service. This when linked to their supportive and helpful outlook has made my journey in self-storage practical and easy. I would like to give a shout-out to Chris, Cerri, Gary and Matt for their hard work and dedication.
Google
Google
Fantastic experience, great friendly staff.
Chris and Cerri have been extremely helpful and the move in was smooth and easy. The Units are great and the building is really modern and has great facilities.
Chris and Cerri have been extremely helpful and the move in was smooth and easy. The Units are great and the building is really modern and has great facilities.
Google
Chris was really precise and helpful about what I needed to do in order to cancel my contract
Google
A very easy and helpful process. Gary the advisor was excellent, knowledgeable and friendly. Making the process of renting a unit without challenge.
Google
Travelled up from London traumatised and shattered. Walked into the unit and into a calm surrounding. The staff were excellent with smiles and a welcoming manner. Helped me to change units so easily.
Recommended to use.
Recommended to use.
Google
We have found the staff to be really helpful and accommodating.
Great storage facility and cheapest around from our research.
We have stored items there for 5 months with no issues whatsoever
Chris one of the staff especially helpful
Thanks
Great storage facility and cheapest around from our research.
We have stored items there for 5 months with no issues whatsoever
Chris one of the staff especially helpful
Thanks
Google
Everyone we have dealt with at the Bromborough site has been friendly, polite & helpful
Google
Google
Love place clean tidy lovely staff CHRIS was amazing very helpful he evwn helped me load my stuff in to room show me how to pack it up properly .thanks matey x
Google
Great staff, great units & Amazing price compared to other local competitors.. 5⭐
Google
I had an exceptional experience at Shurgard Self Storage Bromborough thanks to Chris’s outstanding customer service. From the moment I arrived, Chris was welcoming, knowledgeable, and incredibly attentive. He took the time to walk me through all the options, answered every question with clarity and patience, and made the entire process seamless.
Chris went above and beyond to ensure I felt confident and supported, even anticipating needs I hadn’t considered. His professionalism and friendly demeanor made a potentially stressful task feel effortless. It’s rare to find someone so genuinely committed to helping customers—Chris is a true asset to the Shurgard team.
Highly recommend this location, and especially Chris, if you’re looking for top-tier service and peace of mind!
Chris went above and beyond to ensure I felt confident and supported, even anticipating needs I hadn’t considered. His professionalism and friendly demeanor made a potentially stressful task feel effortless. It’s rare to find someone so genuinely committed to helping customers—Chris is a true asset to the Shurgard team.
Highly recommend this location, and especially Chris, if you’re looking for top-tier service and peace of mind!
Google
We decided to go with Shurgard as it was a great price and ticked all the boxes. Special thanks to Gary for helping us choose our storage. Very professional and delivered an outstanding service. We are very grateful .
Google
Huge thanks to the Shurgard team of Matt, Chris and Gary who have demonstrated empathy, professionalism and fantastic support to help me turnaround an urgent storage situation at a stressful time when considerable and unexpected crises all landed at once. Their calm assurance, lived experience of unexpected challenges and storage crises, kind encouragement and real expertise was on hand and so massively welcome at a time when it was definitely needed! Phew! I cannot thank the team of Matt, Chris and Gary enough for all the guidance and support to make what seemed overwhelming and impossible ...possible!
Google
Google
Friendly and helpful staff (thanks Gary and Matt), clean and modern unit. Plenty of parking a well.
Google
Well organised , very clean. Easy to get to unit. Chris showed me procedure, for entry / exit. Goid service
Google
I Couldn't believe how easy the process was, the information provided by Chris, left nothing to ask, and the access and the ease it was navigating around. The place is spotless.
Google
Chris was awesome. Extremely professional. I would definitely recommend Shurgard
Google
Great storage place, new, well priced and friendly and accommodating staff. I was running very behind one day and got there at 5 to closing and was allowed to quickly take some stuff in etc.
