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Self-Storage at Shurgard Bow

Shurgard Bromborough customer reviews

10 Wasdale Way Bromborough CH62 3AJ
Self-Storage at Shurgard Bow
0151 808 1405
Office: open until 16.00
Access: open until 16.00

CUSTOMER REVIEWS

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(5) based on 120 reviews
Date
Platform
Rating
Feedback
Google
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We have found the staff to be really helpful and accommodating.
Great storage facility and cheapest around from our research.
We have stored items there for 5 months with no issues whatsoever
Chris one of the staff especially helpful
Thanks
Google
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Everyone we have dealt with at the Bromborough site has been friendly, polite & helpful
Google
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Google
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Love place clean tidy lovely staff CHRIS was amazing very helpful he evwn helped me load my stuff in to room show me how to pack it up properly .thanks matey x
Google
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Great staff, great units & Amazing price compared to other local competitors.. 5⭐
Google
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I had an exceptional experience at Shurgard Self Storage Bromborough thanks to Chris’s outstanding customer service. From the moment I arrived, Chris was welcoming, knowledgeable, and incredibly attentive. He took the time to walk me through all the options, answered every question with clarity and patience, and made the entire process seamless.

Chris went above and beyond to ensure I felt confident and supported, even anticipating needs I hadn’t considered. His professionalism and friendly demeanor made a potentially stressful task feel effortless. It’s rare to find someone so genuinely committed to helping customers—Chris is a true asset to the Shurgard team.

Highly recommend this location, and especially Chris, if you’re looking for top-tier service and peace of mind!
Google
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We decided to go with Shurgard as it was a great price and ticked all the boxes. Special thanks to Gary for helping us choose our storage. Very professional and delivered an outstanding service. We are very grateful .
Google
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Huge thanks to the Shurgard team of Matt, Chris and Gary who have demonstrated empathy, professionalism and fantastic support to help me turnaround an urgent storage situation at a stressful time when considerable and unexpected crises all landed at once. Their calm assurance, lived experience of unexpected challenges and storage crises, kind encouragement and real expertise was on hand and so massively welcome at a time when it was definitely needed! Phew! I cannot thank the team of Matt, Chris and Gary enough for all the guidance and support to make what seemed overwhelming and impossible ...possible!
Google
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Google
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Friendly and helpful staff (thanks Gary and Matt), clean and modern unit. Plenty of parking a well.
Google
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Well organised , very clean. Easy to get to unit. Chris showed me procedure, for entry / exit. Goid service
Google
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I Couldn't believe how easy the process was, the information provided by Chris, left nothing to ask, and the access and the ease it was navigating around. The place is spotless.
Google
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Chris was awesome. Extremely professional. I would definitely recommend Shurgard
Google
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Great storage place, new, well priced and friendly and accommodating staff. I was running very behind one day and got there at 5 to closing and was allowed to quickly take some stuff in etc.
Google
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Seamless process throughout. Well impressed by the staff, the service and the facility. Gary is a real credit to the company.
Highly recommended!!
Google
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Telephone call went smoothly, operator Chris was very polite and helpful, very good service
Google
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Super easy to find the unit I needed online. I found a deal that worked and I had access to my unit within an hour of signing up. Bromborough doesn’t currently have the app-based access, but the gent who worked there (sorry I didn’t get your name), showed me how everything works and made finding my unit a doddle.

For my first time using self storage, this has been a breeze.
Google
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Google
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Chris was absolutely fab and really helpful. Thank you
Google
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Brilliant customer service...
Google
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Very friendly and helpful staff. Was able to upgrade size there an then no issues at all.
Google
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Google
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Google
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All the staff at Bromborough have been very pleasant and helpful. Chris showed me around initially and Gary completed the handover of the keys. Many thanks.
Google
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Google
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Great service! I had an issue with my cancellation and it was sorted in minutes, thanks Chris!
Google
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Shout out to Chris, he was super kind and helpful!
Google
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Chris was very helpful and friendly on the phone! Excellent customer service
Google
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Chris in particular is a superstar, really helpful and goes above and beyond
Google
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Amazing really friendly staff amazing storage units would recommend to everyone
Google
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Great and informative service vía the phone
Google
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Luke looked after my requirements quickly and efficiently which was much appreciated during my visit today in Bromborough. Great stuff.
Google
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Google
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Luke was exceptionally helpful and patient and resolved my issue.
Thanks so much Luke!!
Google
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Luke was super helpful! Got everything sorted very quickly.
Google
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Luke was excellent! We visited Shurgard Bromborough to view a unit and Luke was very helpful and patient… he explained the rental process and answered all our questions with no pressure imposed. After a quick discussion over a coffee my husband and I returned to complete the rental paperwork. Thank you.
Google
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Very helpful and knowledgeable about my query.
Google
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Excellent customer service, costs are super reasonable when compared to similar companies. Good location, plenty of space. Would definitely use them again
Google
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Google
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Brilliant helpful staff, spotless store, would definitely recommend
Google
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A very good experience with Chris from Shurgard Bromborough, sorting out my notice. Very professional, polite and patient on the phone. Clear instructions and pleasant to work with.
Google
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Chris was super helpful and efficient when sorting notice for my unit. Great service. Thanks so much!
Google
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Chris' customer service was 5*. He helped me and my partner pick the right size unit for storing out household items, showed us around the unit, helped us with the contract and all around was so helpful with everything! Thank you so much!
Google
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Google
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My partner and I recently took out a couple of units and Gary couldn't have given better service. He explained everything in detail without feeling overwhelming and was incredibly amicable and candid. Would 100% recommend Shurgard to friends and family.
Google
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We were very impressed with the way Gary in Bromborough handled our storage unit order. He explained everything in detail and showed us around the unit so we knew what to do. We would recommend Shurgard for all your storage needs, they have units of different sizes and will help you to make the right decision on size.
Thank you
Google
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Google
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Chris was amazing and helped me navigate the app with clear instructions. Chris = Superstar!
Google
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Very helpful and friendly
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Very helpful and supportive
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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