Shurgard Bromborough customer reviews
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Google
Great experience, staff are brilliant
Google
Rachel was extremely helpful from the moment we arrived on site.
Excellent facility.
Excellent facility.
Google
Staff are exceptional. Always a warm greeting when I sign in. Nothing is too much trouble. The storage facilities are always clean and tidy. Would 100% recommend
Google
Brilliant service. Staff really helpful couldn't thanks enough
Google
We have used these units a numerous times. And this time we have been messed around with our new house so much that we have had to keep adding extensions. Gary and Rachael what can I say you two have been my absolute heros throughout this process keeping me calm, reassured and just generally 2 of the nicest people I have ever met. Your help has not gone unnoticed, me and Jonny appreciate you both. Thank you for not making us think we are taking the biscuit. Nothing has been to much hassle although you probably are thinking we are massive pains hahaha. Xx
Google
Very polite staff, always clean & easy access
Google
Gary was great and jumped straight into action answering all our questions. He made the whole process really easy and very impesssed with the facilities.
Google
Absloutely lovely staff, very approachable and friendly. The storage place itself is very secure , very good security protocols.
Google
Had a great experience opening a storage locker with shurgard staff were very helpful and friendly would recommend this service to anyone who needs storage.
Google
Good customer service and easy to use
Google
Extremely helpful and kind, yet professional at the same time. Thank you!
Google
Cerri from customer services was extremely helpful and talked me through the whole process of using the unit and how to access it. She was extremely friendly, and patient! Credit to the service! Thank you Cerri for unknowingly helping someone that suffers with extreme anxiety! X
Google
Cerri was superb in helping me access
Google
Very good storage facilities, exceptionally clean and well presented. Fab staff who are so helpful and polite. Good price and it feels safe to attend on my own, very well light and safe environment. Will definitely recommend if your looking for a storage space.
Google
Google
Excellent service and great facilities and efficiently helped by Rachel
Google
Very straightforward to deal with and facilities are top notch. Highly recommended
Google
First time using a storage facility and Rachel was so helpful showing us all options and made everything really easy and straightforward. Thanks for all your time and great advice!
Google
Big thanks to Gary at the Bromborough store for staying open for us to finish off unloading house move after traffic held the driver up. Great facilities, and very clean. Recommend to everyone.
Google
Google
I recently contacted the offices in Bromborough regarding a billing query. It was dealt with by Gary. Within hours the matter was resolved, and an explanation given. We have visited the site on a number of occasions. Always met with a welcoming hello on signing in, and goodbyes when we left. Although I name only Gary the staff themselves are heads above any other storage facilities I have used before. Re ommendation brought me to you and, I will most certainly recommend you to others.
Google
Shurgard storage at Bromborough is excellent clean and well looked after. Rachel on reception is very informative and helpful. 5 stars to all
Google
First time using any type of storage facility and had an excellent experience using Shurgard. Simple online procedure, very helpful staff, lovely and clean facilities.
Would definitely recommend- thank you
Would definitely recommend- thank you
Google
Google
Staff were very polite and this place has such ease moving things to and from the lock up. I actually enjoyed moving out because of these guys !
Google
Popped in with my partner to enquire about the units there today. We got a great space for a very affordable price! I’ve never seen him so excited about storage… A big thanks to Gary for showing us round and answering all our pesky questions! Thanks Gary!
Google
Popped in today just to make an enquiry about size and pricing. I ended up renting a unit right then and there! Served by a gentleman named Gary, an absolute legend of a man, and very informative! I went in there expecting the salesman spiel, but he gave me all the information I needed, and was nice enough to show me a few of the units they had available. I genuinely couldn’t be more pleased with the outcome, and the signup process was a breeze. I highly recommend them. Thanks guys!
Google
Lovely clean storage unit, really helpful and friendly employees - big thank you to Chris for his help with payment schedules! 😁
Google
Rachel and Chris were very helpful, answered all of our questions, and helped us choose the right size unit.
Google
Google
Google
Gary was amazing, he called me within an hour of submitting my email form online. Really speedy and managed to sort everything out there and then for me.
Google
Easy to book a storage room. Friendly staff and very clean.
Google
Chris was very helpful and kind, he waited on the phone with me and walked me through the steps to setting up the app
Google
Great experience with this storage. Everyone is so friendly and helpful
Google
Google
Cerri was extremely helpful. Couldn't recommend more
Google
All of the staff have been tremendously helpful and courteous, especially Cerri. Many thanks to you all.
Google
Good storage ,great staff and excellent prices for what ever you need
Google
Google
Very helpful staff, very informative and pleasant. Unit size was ample for what I needed.
Google
Very helpful
Google
From getting a quote to moving in everything was perfectly smooth and professional, Chris has been very helpful and kind throughout
Google
Google
Very polite, professional and friendly.
No question is too small for the staff here to answer.
Chris was excellent on the initial tour when I moved in, and his enthusiasm and custom service is echoed by both Matt and Cerri.
The only downside at the moment is that we do not have extended access but this is not the fault of the staff here, so it is not fair to knock any score off in my mind.
No question is too small for the staff here to answer.
Chris was excellent on the initial tour when I moved in, and his enthusiasm and custom service is echoed by both Matt and Cerri.
The only downside at the moment is that we do not have extended access but this is not the fault of the staff here, so it is not fair to knock any score off in my mind.
Google
Hi There Cerri This is Coniah isles That You Have Talking With Me Of Today On Ghe Phone Call Ok, And Thank You To Be On The Phone Call With Me Of Today And Trying To Sorting Out Every Things With Me Me Today Over The Phone Calls About The New Payments,Out For Me To Be Paying For My New Bills Then And Thank You For Helping Me Out Of Explaing EveryvThing About The New Payments,Of The New Bill Of Me To Be Making Some Of Today Then Cerri Ok So, Thank You And Have A Good Day Friday And Also,Have Very Good Weeken Alright Then Cerri Ok,Bless.
Google
Top notch experience!
Google
Easy to talk too and helpful
Google
Google
Really good team at Bromborough, very friendly and helpful. I have to make a special mention to Gary who helped me find my mobile phone in the storage unit. I’d been scrambling around in the unit looking for something and realised I’d lost my phone amongst all the boxes 😩 Not what you need when you’re moving house but Gary spotted it. I would happily recommend Bromborough Shurgard!
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© 2026 Shurgard Self Storage. All rights reserved.