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Self-Storage at Shurgard

Shurgard Kettering customer reviews

Pytchley Lane Kettering NN15 6BF
Self-Storage at Shurgard
0153 661 4934
Office: closed now, open at 10.00
Access: closed now, open at 10.00

CUSTOMER REVIEWS

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(5) based on 202 reviews
Date
Platform
Rating
Feedback
Google
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Extremely helpful and acknowledgeable.. Thank you Wendy for your help and patience
Google
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Rachel absolutely brilliant and helpful
I changed my storage today from one of the other and she was a brilliant help
Thanks Rachel xx
Google
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Brilliant service, Rachel is very helpful and kind!!
Google
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The whole process was made so easy and impressive remote access to the units. Very helpful and friendly staff and even got 40% off for storage boxes. Thank you Wendy and Rachel for excellent customer service!
Google
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Great service thanks
Google
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The facility is great, very clean and accessible but what really makes this a great place are Rachel and Wendy. They are so kind and helpful. My family and I have just shipped our belongings from the US and they have made the process very smooth for us. We are very grateful.
Google
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Great customer service, very friendly and helpful. Wendy and Rachel ❤️
Google
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Had a great experience with the team on our visit, especially windy, she got a beautiful smile and helped us in every step.
Greeted us with a warm smile and gesture. Thank you.
Google
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(Translated by Google) Rachel is a very nice person, she gave us information and helped us with everything

(Original)
Rachel bardzo przyjemna osoba , udzieliła nam informacji i pomogła we wszystkim
Google
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Very clean. Sam was very helpful and kind. Explained everything in a detailed manner. I was impressed.
Google
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Rachel was absolutely fantastic and so helpful with my move.

Jim greenhill
Google
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Google
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Everything was nice and easy ,had Wendy helping me out with checkin in and any questions i got,really friendly and professional really such an amazing person.
Google
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Very easy she was really nice
Google
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If you need to store stuff, and you live in/around Kettering - this is for you!

Great friendly staff, thanks! 📦
Google
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Fantastic and friendly service from the lady in reception who showed me to the unit and explained how everything works. Very easy access to the storage unit and trolleys provided with plenty of parking outside too.
Google
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Perfect long-term storage solutions! I literally can't think of any faults with the location, units and service, it's that good!
Very highly recommended!
Google
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Went into our local Shurgard self storage today and was looked after by Wendy and Rachel who were lovely. Helped with everything we needed and answered all questions we had.
Google
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Google
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Friendly staff, good storage facility, very clean
Google
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Sam has been extremely helpful and efficient. Signing up for a unit was quick and painless with very friendly customer service.
Google
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Sam was fabulous, friendly and knowledgeable he advised regarding the size we needed and made the whole process quick and easy.
Google
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Wendy and Rachel were so helpful this morning when we came to collect the last of our things from storage!
Google
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Very easy to deal and great customer service
Google
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Fabulous customer service
Google
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Wendy and Rachel were so helpful and friendly when we wanted to close up our account!
Google
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Very helpful in setting up my unit and super friendly
Google
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The customer service at the Kettering branch is second to none. Sam went above and beyond to help with my enquiry and I am very grateful. A big thankyou to Sam and his female colleague (sorry I didn't get your name)
From John (the wood man)
Google
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Went to enquiry about a storage unit.
Wendy was very helpful, friendly and very informative.
Google
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Excellent service, excellent staff very friendly and helpful, always lovely and clean most times I went in there was someone on the cleaning, would highly recommended to anyone, Thank you so much
Google
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Google
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Can’t fault this place, clean, secure and great value. Sam was a pleasure to deal with too, explained everything thoroughly, simply and concisely. He made signing up a breeze. Would definitely recommend!
Google
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Google
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Rachel was extremely helpful and efficient. Thank you, Rachel
Google
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Rachel is a gem!!! Fantastic service 10/10
Google
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Absolutely brilliant services, especially from Rachel
Google
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Great air conditioning, top of the pops service
Google
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Super lovely team - Rachel meets you with a smile whenever you’re down there !
Made a house moving time and delays bearable by being so friendly whenever i’ve been stressed !
Google
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Rachel is amazing, her knowledge helped me understand the sizes the insurance and everything else I didn't know but needed,
She's very friendly and welcoming, and always have a good chat when I come in,

Such a happy person, 😊
Google
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Took a unit on while the back garden was being landscaped, 6 months ago. Now the garden has been completed and the lock up unit has been emptied to half full. The staff (Wendy) was extremely helpful and transitioning to a new (smaller) unit was effortlessly. Professional and polite. Would recommend.
Google
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Wendy, who sold us the storage unit was super helpful! Great service!
Google
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Polite, friendly and super helpful. Would highly recommend.
Google
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Am very happy with the service, the Kettering customers service was very helpful.. I was briefed by Wendy she took me round.. the storage was clean and easily accessible.

Thank you
Google
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Changing to a larger unit couldn't be simpler, thanks Rachel!
Google
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Excellent and very helpful staff
Google
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Rachel is great, she's a great help. 5/5.
Google
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Rachel is very helpful
Google
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I had a good experience with Shurgard self Storage,no problems very good customer service I would recommend to use their services. I will use them in the future as I need
Google
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Popped in today and spoke with a lovely lady called Wendy. She showed us around the unit sizes and answered all of our questions. A lovely experience and would highly recommend Wendy.
Google
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Great team, very clean, all size for storage!! Nice to work with them!!! 5☆
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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