CUSTOMER REVIEWS

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(5) based on 246 reviews
Date
Platform
Rating
Feedback
Google
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I moved in on the 22nd November. The process couldn’t be easier and smoothly and Rachel from reception is a real gem. She helped me to set up the app and was very friendly , polite and helpful. Impeccable customer service. Thank you and keep it like that
Google
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Fantastic experience with great knowledge from Wendy.
Google
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Just signed up to a unit. On arrival the place was light, airy, spacious and clean. Rachel kindly showed me around and advised me on the best solution for my needs
Google
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Excellent facility. Great Pricing. Excellent customer service from in unit staff and telephone advisors
Google
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Top service from Wendy
Google
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Amazing help and assistance from the ladies working today credit to your business Racheal Wendy
Google
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Wendy was a star, she was very helpful and knowledgeable. She went out of her way to help me.
A great asset
Thank you Wendy keep up the good work
Google
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A great place with easy access for putting valuables into storage, with great customer service from Wendy and Sam aswell, they were very nice and polite and explained everything with ease and perfect detail, long story short they both were on point and deserve appreciation for their service!
Google
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Easy simple registration. Even waived the admin fee. Thanks Sam.
Google
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My experience with Wendy and Sam is great. Their communication skills and customer service are excellent. They are friendly and treated me as if I have known them before. They are amazing and great people. Wendy and Sam bless you.
Google
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Quick and easy process with great staff members, really helped us out
Google
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Really great customer service - friendly, helpful and super smooth. Thank you!
Google
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Wendy was fantastic, attention to detail. Showed us multiple storage units and helped us picked the right one for us.
Google
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Google
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Wendy was very helpful
Google
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I have hired a unit at this location, as it was closer to home and was the best price by far. The service when booking was good and the site is relatively new and very clean, unlike a lot of units. I obtained my own insurance and on arrival Wendy helped take this off the bill, she was friendly and also explained how to access the site, plus everything else I needed to know. I would certainly recommend this company.
Google
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Excellent location. Super easy to book it online, very clean facilities. Personnel is very nice and friendly. I would definitely highly recommend this place for your storage needs.
Google
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Wendy at the desk, very polite and very helpful with transferring between storage unit and patient with explaining all information
Google
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Absolutely Brilliant Facility and Awesome Staff.
Google
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Easy process first month great price! Rachel was brilliant from start to finish would highly recommend
Google
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Very helpful!
Google
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Amazingly helpful setting us up fast. Sam was very understanding of our needs and went above and beyond to help get us the unit we needed
Google
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Great service!

Sam and the team were really helpful and sorted me out really quickly.

Would recommend 5 star
Google
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Great team very helpful, we were shown round by Rachel who was more than happy to answer all our questions and explained everything in detail.Would definitely recommend using the company.
Google
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Wendy at Kettering was so kind and helpful getting me on the app and sorted
Google
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Racheal was amazing and so friendly highly recommend!!
Google
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Excellent and friendly service by Rachel
Google
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Great service, friendly and really ease and accomodating.
Google
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Rachel was amazing. Thank you.
Google
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Sam and Rachel excellent service and help.
Google
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Excellent customer service by Sam and Rachel.
Google
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Rachel and co all very accommodating thankyou
Google
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Great introduction from Wendy to the place and very helpful as I had the wrong size storage. Was efficient and friendly in helping me get a larger space. Great service
Google
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Rachel was excellent - so help and quick service - highly recommend
Google
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Really impressed! The units are great. Very clean and secure and the space is easy to navigate. Customer service was 10/10 We were showed around by Wendy, she was a lovely host!
Google
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Very friendly and efficient service. Thank you.
Google
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We were looked after very well by Rachel today when we visited the Kettering branch to view and rent a small unit. The process and costs of doing so were explained clearly to us and the use of the Unit going forwards appears very straightforward
Google
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Rachel and Wendy have been great very easy process and lovely facilities
Google
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Great quality and incredibly staff.
Google
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Rachel thank you so much for your support! It was nice and easy
Google
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Rachel and Wendy were incredibly helpful
Google
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Google
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The staff are extremely friendly and welcoming and explain everything really well. Lovely clean and secure environment.
Google
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Swapping over to this company today and dealt with a lovely lady called Wendy who went through everything with us and showed us multiple units for us to make our minds up lovely experience 💙
Google
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Rachel was really helpful and explained everything in detail. Made us feel at ease and answered all our questions. Would highly recommend.
Google
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Sam and Rachel were excellent. They explained the process very well and as a result I have now rented a unit
Google
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Extremely helpful and acknowledgeable.. Thank you Wendy for your help and patience
Google
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Rachel absolutely brilliant and helpful
I changed my storage today from one of the other and she was a brilliant help
Thanks Rachel xx
Google
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Brilliant service, Rachel is very helpful and kind!!
Google
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The whole process was made so easy and impressive remote access to the units. Very helpful and friendly staff and even got 40% off for storage boxes. Thank you Wendy and Rachel for excellent customer service!