CUSTOMER REVIEWS

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(5) based on 325 reviews
Date
Platform
Rating
Feedback
Google
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Wendy was very efficient, informative and professional. Fantastic service.
Google
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Nice welcome the girls did well.
Google
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Google
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Easy process and very helpful staff on site. Unit was clean and ready for use on arrival

Good promotional price too, recommend.
Google
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Great service from Rachel very helpful
Google
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Amazing and easy. Great customer service. Was nervous about cancelling but only took two minutes to have a chat to get that sorted. Rachel was a pleasure to deal with
Google
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First time using a unit at Kettering Shurgard. I was met by Wendy and accompanied to my unit. Everything was explained very clearly. A proper onboarding experience! The next day Rachel reached out to see if I needed any further help. Very professional and friendly. Thank you.
Google
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Rachel has given us great service today been very helpful and got us moved into a new straight away
Google
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Rachel is a start so helpful amazing
Google
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Google
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Absolutely awesome staff at Kettering Shurguard. Rachel has been fabulous sorting out an upgrade to a bigger lock up. Nothing is ever too much for them. Clean and plenty of room available!
Google
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Help! Me to get access! Rachel..
Thank you!..
Google
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Brilliant! Sam, Rachel and Wendy are lovely and always ready to help. Building is clean, plenty of parking and trollies to use. Real pleasure to visit Shurgard, highly recommend.
Google
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Really simple process a Rachel has been SO helpful with amending a booking. Very easy to use and would recommend
Google
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After booking a unit had a follow-up call from a fella called Sam. He explained the whole process to me and was really helpful with question I had. Ill be seeking him out when I arrive on site for sure
Google
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Really informative and reassuring call before moving in from Rachel who was very helpful. Follow up call after moving in too was a nice touch. Facilities very clean and tidy, easy to navigate around.
Google
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Rachel was extremely helpful, informative, very clean centre, I'm very impressed
Google
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Easy to access, Rachel was so lovely and welcoming. Definitely recommend
Google
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Recently rented a unit online, a few days before the rental was due to start, I called in and Sam welcomed me and talked me through what to do once the rental date starts and what to look out for in regards to emails and downloading the app. A Great first impression. Come moving day the unit was very easy to access, the different equipment they have on site to help move your stuff are excellent and make life a lot easier. All the staff I’ve spoken to have been friendly and helpful so would recommend.
Google
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Rachel was excellent and very helpful
Google
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Very happy with the service from Rachel. Very friendly.
Google
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Google
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Great storage location for a good price. The app makes it super easy to access the site and your locker.
Google
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Popped in to enquire about a storage unit, was seen to by Rachel who was very helpful and explained all my options available to me, showed me the storage units that would be best suited to me. Very happy with the unit i have and the service i recieved. Thank you Rachel!
Google
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Great facility and amazing staff, both Wendy and Rachel were so professional and helpful.
10/10 for everything and not a single issue.
Great prices and everything me and my partner needed.
Google
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Very friendly:)
Google
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What’s great storage place. With very welcoming staff and great value . And a very easy app to use to get in and out 🙂
Google
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Rachel
Google
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Rachel's was very helpful and good customer service
Google
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We have been using this storage since the beginning of January, whilst in the process of moving home. The staff have always been friendly & very helpful, and we thoroughly recommend it.
Google
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Fantastic service from Wendy and Rachel at Shurguard!
Really helpful and went above and beyond to help us get the best deal. Thanks again and will definitely be back
Google
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Came in to book a unit. Wendy helped set up and showed how the app worked. Couldn’t have been more helpful if she tried.
Definitely recommend.
Google
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Friendly service from Rachel! Thank you very much!
Google
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Great service from rachel, would recommend to a friend!!
Google
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Sam was very helpful in sharing as how to work the system would recommend great experience
Google
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Very please with the experience I had setting up and acquiring my first storage unit. Wendy was extremely helpful and informative. Giving me a full breakdown of the terms and condition, helping set up the required app and giving me a full tour of the building and where my unit was.
Highly recommend if you need somewhere to store your stuff.
Google
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Excellent and professional service, thank you Sam
Google
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Polite friendly staff. Very clean premises. Easy to access using the app. Would recommend.
Google
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Rachel was amazing and helped us in every way and answered all our questions. The storage unit is clean
Google
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Wendy and Rachel were absolutely amazing and a credit to the company! Thank you so much for all your help, and the premises are SPOTLESS!. Joel Benedickter.
Google
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Wendy was such a lovely individual I’m amazed at how warm and wonderful she is such an amazing woman
Google
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Sam was incredibly helpful! I haven’t been into the building since I purchased a unit and was unsure of the new protocols. Sam showed myself and my colleague around explaining everything perfectly. Amazing staff :)
Google
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Really great service. Always happy to go the extra mile!!!
Google
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Rachel was lovely and very helpful explaining the process of how the storage works
Google
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Great service from Rachel
Google
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Wendy Rocks
Google
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Great service from Wendy and Rachel. Thank you ladies.
Google
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Streamlined service, rented a unit online and next day had access using the app! No issues at all.

Unit is spot one, clean, lit up and equipment in very good working order.

Warm welcome by Wendy and Rachel who we very helping during my first visit.

Would certainly recommend especially as the staff are very professional.

Certainly recommend!
Google
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Great service from shurgard kettering!! Very happy with the service i received and would recommend using them for storage 100%. They are affordable and have great customer service :)
Google
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Very happy with the service and assistance from Rachel today, helping us take out a second unit on short notice. The process was quick and seamless. Would recommend!


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG