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Self-Storage at Shurgard

Shurgard Kettering customer reviews

Pytchley Lane Kettering NN15 6BF
Self-Storage at Shurgard
0153 661 4934
Office: open until 16.00
Access: open until 16.00

CUSTOMER REVIEWS

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(5) based on 162 reviews
Date
Platform
Rating
Feedback
Google
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Wendy, who sold us the storage unit was super helpful! Great service!
Google
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Polite, friendly and super helpful. Would highly recommend.
Google
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Am very happy with the service, the Kettering customers service was very helpful.. I was briefed by Wendy she took me round.. the storage was clean and easily accessible.

Thank you
Google
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Excellent and simple to use! Wendy was friendly and showed me how everything worked, great stuff
Google
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Excellent and very helpful staff
Google
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Rachel is great, she's a great help. 5/5.
Google
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Rachel is very helpful
Google
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I had a good experience with Shurgard self Storage,no problems very good customer service I would recommend to use their services. I will use them in the future as I need
Google
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Popped in today and spoke with a lovely lady called Wendy. She showed us around the unit sizes and answered all of our questions. A lovely experience and would highly recommend Wendy.
Google
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Great team, very clean, all size for storage!! Nice to work with them!!! 5☆
Google
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Rachel was amazing through the process. Nice and quick and eased our burden. Thank you so much.
Google
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Wendy was very helpful and provided us with all the information and instructions to get to our unit.
Thanks for your help Wendy!
Google
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Rachel was excellent 👍
Fantastic quality of service.
Google
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Fantastic staff, thankyou soooo much Lorna and Racheal sorry for your backs. Brilliant service as always. Lovely and clean. Best lockups out. Thanks Mel.
Google
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Excellent service, friendly staff, nothing was too much trouble! Great prices too!
Google
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Had the pleasure of meeting rachel today for my move in, simple process lovely clean facility well recommended
Google
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Friendly and competitive prices.
Been to 3 other self storage businesses in the Kettering area but Wendy at Sureguard was by far the most helpful and cheapest one around.
Google
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Great service from Rachel.
Google
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Amazing 5* service from Wendy, thank you so much for your help and for showing us around the unit options so we could pick the right one!
Google
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Lorna was very friendly and welcoming. Explained everything clearly, shown us to our locker and give lots of ensurance.
Google
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Amazing service from Rachel !! Thankyou for your help today
Google
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Very helpful and friendly
Google
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Great service from the team, will definitely come back again!
Google
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Very helpful and efficient. Thank you Lorna!
Google
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Great experience - great customer service when needed storage quickly
Google
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Fantastic Service. Staff are so helpful. I had to make short notice setup on extra storage space and Rachael was super helpful in getting it set up there and then.
Google
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Amazing customer service, very welcoming and friendly. A lovely lady named Wendy was fantastic she showed us around and gave us all the information we needed to know. Thanks
Google
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Great storage place, very friendly staff, easy to access, very spacious units couldn't recommend this place more
Google
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Dealt with Rachel & Wendy who were very helpful and professional
Google
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Shurgard Kettering is an amazing place! Very clean, tidy and extremely easy to access. Lorna, Wendy and Rachel have been ultra helpful and efficient as well as super friendly. Thank you all. Would highly recommend giving them your business.
Google
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Excellent service! Very happy!
Google
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Im verry satysfaction for help oficer Lorna ... thank you so much for help. :D
Google
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Fast service, and big clean storage unit.
Google
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Very friendly staff, clean premises, and a great price! Best place in kettering for self storage
Google
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Efficient service and very good service
Google
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Good service overall, the staff were very helpful and presented our options to us. After our first visit we received a courtesy call to check if everything is okay. We've made half a dozen trips at the time of writing and had a warm welcome each time. The rooms are secure and dry. Would definitely recommend.
Google
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Very efficient, friendly and fun! Lorna explained everything so clearly. Storage units are in great conditions and are very clean. Thank you
Google
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Cheap and good treatment by employees :)
Google
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Fantastic premises and customer service.
Clean and spotless…. Wendy was so friendly and could not help us enough.
Google
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I moved from the Wellingborough branch to the Kettering branch for convenience. The process of registering was good. The building is clean, and the trolleys are a good size, and easy to manoeuvre. I’m glad I made the move.

Helpful, knowledgeable, and friendly staff on hand. I stress the friendly part- which is lovely to see and experience. I left there with a smile on my face and a recommendation for a lovely restaurant which I will try out tomorrow. Thanks again.
Google
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Google
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Rachel was extremely helpful. Units are clean and well lit. Easy access as I have mobility issues. Would highly recommend.
Google
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We called into the Kettering branch and could not have asked for a friendlier, helpful and personable experience from Wendy who was on duty. Customer service that was rooted in humanity and an understanding that the times when you need need to be shifting things, storing things, on-the-move etc can be a stressful time in life where kindness and understanding are paramount. So pleased that you have someone like her working with you - and that there is a strong belief in the personal touch.
Google
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First time in lock and store Kettering and wow. The customer service Wendy was very kind and very knowledgeable and showed me some variations as I was unsure in what size of storage unit I wanted. Paperwork was simple. Very professional outfit. Ps Wendy England will beat the springboks
Google
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Wendy and Rachel, give an outstanding service towards customer service and very helpful to assist with any questions regarding my unit and online app.

They are assets to your business 😊
Google
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Rachel was very helpful, showed me around, and explained the procedures. Thanks :-)
Google
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Google
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Great storage option. Excellent onboarding process, fantastic facilities and really friendly staff. Could do with extended hours at the weekend but overall, highly recommended.
Google
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Fantastic and friendly service. Wendy was SO helpful and kind, she explained everything really clearly and gave us lots of good advice. Highly recommend!
Google
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Amazing service! Thanks Rachel!
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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