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Self-Storage at Shurgard

Shurgard Kettering customer reviews

Pytchley Lane Kettering NN15 6BF
Self-Storage at Shurgard
0153 661 4934
Office: open until 18.00
Access: open until 21.00

CUSTOMER REVIEWS

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(5) based on 252 reviews
Date
Platform
Rating
Feedback
Google
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Polite friendly staff. Very clean premises. Easy to access using the app. Would recommend.
Google
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Rachel was amazing and helped us in every way and answered all our questions. The storage unit is clean
Google
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Wendy and Rachel were absolutely amazing and a credit to the company! Thank you so much for all your help, and the premises are SPOTLESS!. Joel Benedickter.
Google
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Wendy was such a lovely individual I’m amazed at how warm and wonderful she is such an amazing woman
Google
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Sam was incredibly helpful! I haven’t been into the building since I purchased a unit and was unsure of the new protocols. Sam showed myself and my colleague around explaining everything perfectly. Amazing staff :)
Google
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Really great service. Always happy to go the extra mile!!!
Google
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Rachel was lovely and very helpful explaining the process of how the storage works
Google
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Great service from Rachel
Google
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Wendy Rocks
Google
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Great service from Wendy and Rachel. Thank you ladies.
Google
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Streamlined service, rented a unit online and next day had access using the app! No issues at all.

Unit is spot one, clean, lit up and equipment in very good working order.

Warm welcome by Wendy and Rachel who we very helping during my first visit.

Would certainly recommend especially as the staff are very professional.

Certainly recommend!
Google
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Great service from shurgard kettering!! Very happy with the service i received and would recommend using them for storage 100%. They are affordable and have great customer service :)
Google
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Very happy with the service and assistance from Rachel today, helping us take out a second unit on short notice. The process was quick and seamless. Would recommend!
Google
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Rachel is lovely! Very good customer service 👌🏾
Google
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Very nice and polite staff. Sam was very helpful and communicated clearly. :)
Google
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Brilliant efficient and super friendly service at the Kettering Shurguard storage. The place is spotless, onsite help until 6pm every day. Code entrance with an App. Even got a follow up call to check all is well from Wendy. I got a 75sqft unit and it is spacious with excellent height clearance for stacking. I was advised changing size of unit up or down in size doesn't incure any fees, so its perfect for long term storage for a business with changing needs.
Many thanks staff at Shurguard!
Google
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Wendy was super helpful
Google
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Rachel is lovely, nothing is too much trouble! Rachel is so helpful towards my mum and so sweet to my little boy when he comes to the lock up too! Excellent customer service, we now rent 3 units here!
Google
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Outstanding service from rachel
Google
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I am looking at renting some storage space and called in as I was passing.
Rachel was very helpful and knowledgeable and went through the options to see what best suited my needs.
This made my mind up, and I will be using Shurgard soon.
Google
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Thank you soo much Sam
You were very professional and patient kept going back and fourth lol
Google
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Really appreciate Sam’s advice for choosing the right unit for what I need it for. Great service
Google
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Google
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Very easy to use, and great customer service from Rachel
Google
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Hello..amazing service from Rachel very clean and lovely centre ..very helpful..
Google
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I have two units at Shurgard in Kettering,and I'm very happy with the service they offer.
The whole building is clean and bright,the lighting is very good,so no matter what time of day you go,you can see what you're doing.
It also inspires confidence safety wise,as you have to have a code to gain entry to the building,and then you only have the code for the floor/floors where your units are,so anyone else who's there will be either a fellow customer,or a member of staff.
However,just as important,is the customer service-the people who work there are amazing,they're friendly,professional and knowledgeable,and nothing is too much trouble,even when I lost my keys to one unit and the Manager had to then remove it,which took quite some time(those padlocks are good!)
So overall I'm really happy with Shurgard Kettering and would thoroughly recommend them.Thank you!
Google
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Google
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Great service from Rachel, have been there for a few months.
Google
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Brilliant and very well informed Receptionist Rachel gave me a lot of consise and valuable information and a guided tour of the appropriate storage facilities I required. She gave me the prices and presented the Facilities in a kind and customer friendly way. She is a great assset to Shurgard...

Kind regards
Paul Coates...
Google
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Absolutely wonderful experience very professional thank you Ladies
Google
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I had an absolutely amazing Experience at Shurgard self storage. Thanks to Rachel she was so compassionate with a lovely smile. The place was neat with beautiful and serene surroundings and my things kept intact. Thank you suregurd
Google
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Great service by Rachel. Great place, warm and cosy for your items, it’s not a cold unit at all. Clear and tidy. Cheap £1 for your first month… can’t go wrong. Proper secured and all phone app controlled so no random can access the location without the phone. Great price on boxes and accessories for packing
Google
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Rachel was super helpful highly recommend
Google
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We were shown around by Wendy who was very helpful and gave us lots of information and ideas.
We would recommend using
Shurgard Self Storage Kettering
Google
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Friendly service, great access. Even administration with invoicing and vacating the unit was great.
Google
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We have just rented a unit for the first time with Shurgard Kettering and found the whole process very quick and easy. We had fabulous customer service from Sam who was very knowledgeable, approachable, friendly and helpful. We would definitely recommend.
Google
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Very happy with the help from Rachel and Wendy
Google
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Rachel, great customer service
Google
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Wendy was a wonderful help, fantastic service and very knowledgeable!!!!
Google
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Wendy and Rachel give great service , place nice and tidy
Google
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Google
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Rachel was amazing, so helpful. She has given me the piece of mind. Happy and friendly person. Just what I needed today. Thanks Rachel! Superstar
Google
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Google
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I moved in on the 22nd November. The process couldn’t be easier and smoothly and Rachel from reception is a real gem. She helped me to set up the app and was very friendly , polite and helpful. Impeccable customer service. Thank you and keep it like that
Google
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Fantastic experience with great knowledge from Wendy.
Google
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Just signed up to a unit. On arrival the place was light, airy, spacious and clean. Rachel kindly showed me around and advised me on the best solution for my needs
Google
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Excellent facility. Great Pricing. Excellent customer service from in unit staff and telephone advisors
Google
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Top service from Wendy
Google
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Amazing help and assistance from the ladies working today credit to your business Racheal Wendy
Google
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Wendy was a star, she was very helpful and knowledgeable. She went out of her way to help me.
A great asset
Thank you Wendy keep up the good work
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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