CUSTOMER REVIEWS

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(4.8) based on 347 reviews
Date
Platform
Rating
Feedback
Google
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Charley was very helpful and polite. Defiantly give the company a good image
Google
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Charley was really helpful, thank you
Google
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Came in today and Charley dealt with everything I needed and was very friendly and helpful
Google
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Google
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Charley was very helpful and dona an amazing, efficient job of helping me.
Google
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Beautiful service and really friendly service

Florentine was amazing with help and explained everything
Google
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Charles is so helpful and nice, nothing is to much trouble thank you again.
Google
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I used this storage facility last month while shifting houses and had a great experience. I booked a 20 sq ft storage space for £33.90 after the first-month offer, and the price even included the lock.

When I first arrived, the gate didn’t open with the code I had, but customer service quickly helped me out by generating a new one, and everything worked perfectly after that. The place has CCTV cameras for security, which gave me peace of mind.

The lock was provided inside the unit as agreed. There are pallets available to move things easily, and a lift for the upper floors.

Cancelling the contract was super simple too — just needed to send an email.

Overall, I found the facility very convenient, clean, and secure, with great customer service. Definitely recommend it!
Google
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Charley was a great help, thanks alot would definitely recommend.
Google
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The process of letting a storage was very easy, the staff are also very helpful and the whole process was smooth and easy. Would definitely come back again.
Google
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Google
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Great service from Leslie! He made everything seamless and easy! Thank you
Google
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Google
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Cam he’s a very nice young man very polite and helpful
Google
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Quick and easy. Service provided by Camron
Google
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Amazing team! They are all very lovely and ready to answer any queries. Affordable and reliable.
Google
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All perfectly done, Cam was brilliant
Google
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Lesley, flo & Eugene were excellent. Very patient. Very knowledgeable. Excellent service. Thank you
Google
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Google
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Great service from Eugene, friendly, knowledgable. Thanks!
Google
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Very nice and friendly staff. Very kind and made us laugh. Offered great advice and a smooth service
Google
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We were attended to by Cameron who was really lovely and friendly. He showed as around the storage to see different unit sizes and helped us to pick the best unit size for my friends and I.
Google
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Great experience very friendly staff ( Cameron).
Google
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He is very helpful and supportive. Thanks Cameron.
Google
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Cameron was a great help and showed us around the unit. Very friendly and great customer service.
Google
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Lovely girl on reception Flo. Showed us around before we agreed a unit. . Great staff thanks.
Google
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Google
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Staff were polite, enthusiastic and satisfactorily answered all my questions
Google
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I was very pleased to have been served by Cameron Roberts at the Northampton Depot. Very respectful and polite young man. Explained everything and took me around to see. Thanks again.
Google
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Big shout out to the guys at Shurgard Northampton Central today. Cam and Lesley were very welcoming, polite and friendly and rapidly organised an appropriately sized unit for my client today when we turned up unannounced seeking a storage solution. Thanks guys!
Christian.
Van Man Northampton.
Google
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Just moved my stuff into Shurgard Self Storage Northampton and I'm already impressed! Lesley and Cam were super helpful in getting me set up with the perfect unit. They explained everything clearly and made the whole process a breeze. The facility is convenient and I feel really good about the security. They both helped me find my unit and gave me some great tips for organizing my stuff. So far, so good – definitely recommend checking them out if you need storage
Google
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Florentina has been amazing! Great costumer service and amazing communication skills.
Google
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Florentina has been excellent in helping us find a storage unit. Always available and supported us with amazing consumer service skills.
Google
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Flo was really helpful helping us downsize to a smaller unit,explaining the price differences and engaging with our daughter to keep her busy while moving into the new unit .
Google
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Very good service, Charley has been very helpful. Thank you
Google
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Paula was super helpful, friendly and went the extra mile to make sure I could find the correct lockup and have ease of use within the facility. Thank you
Google
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Flo was really helpful and did a fantastic job 10/10
Google
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Flo was very helpful, and easy to store my stuff
Google
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Google
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Google
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Great service,wonderful and polite staff
Google
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Very easy to register online a few weeks ago and reserve a locker, then today I met Julie to arrange the contract. She is so helpful, showing me the unit, agreeing to swap to a bigger one, ground floor too! Super efficient with id and insurance and payment. Once more around the maze of corridors to fit the padlock and show me the loading bay and I'm ready now to fill my unit. Happy days, and thanks, Julie.
Google
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Amazing service from Julie and Paula highly recommend
Google
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Paula was excelent
Google
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Paula is amazing, very helpful and compassionate to my needs. Top class service
Google
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Great helpful staff Julie and Paula and Flo always greet with a smile.
Google
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The ladies in reception are very helpful. Thank you Charley, julie and Paula
Google
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Charley was very friendly and helpfully
Google
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Paula was so calm, respectful, and humble. She took her time to explain the matter I raised to details. She was able to allocate another bigger space for our stuff at the Northampton office.
Thanks so Paula for your kindness and help. Keep it up!
Google
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I have today taken a unit at Northampton Central where I was helped by Julie and last week when I first enquired by Paula. They were both most welcoming and professional. I strongly advise visiting in person rather than booking online if you can. I hope the company keep this storage facility using the padlocks on the doors and not transfer to the electronic locks operated by an app on the phone. This new system is used in other facilities and it often fails.
Thank you ladies.