CUSTOMER REVIEWS

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(4.8) based on 358 reviews
Date
Platform
Rating
Feedback
Google
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So easy to sort out and super friendly staff! Charley was so helpful sorting things out for me
Google
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Lesley at Riverside was very patient and helpful today. Gave very detailed information and showed the facilities. He was very polite and very professional. Storage fees reasonable and the facility is secure.
Google
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Google
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Lesley services were very super, perfect service as they helped me with my storage needs
Google
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Really simple and easy to use app, highly secure site but easily accessible at the same time. 5* would recommend
Google
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Emma was extremely patient we got through to the relevant person , although this was hard work as the person on the other side of the phone didn’t have a clue. Emma explained what we needed with a smile on her face. Thank you for your help today.
Google
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Charley was very helpful and polite. Defiantly give the company a good image
Google
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Charley was really helpful, thank you
Google
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Came in today and Charley dealt with everything I needed and was very friendly and helpful
Google
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I have a unit at Shurgard central and the lady Charley who helped me was really helpful. Thank you would definitely recommend.
Google
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Google
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Charley was very helpful and dona an amazing, efficient job of helping me.
Google
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Beautiful service and really friendly service

Florentine was amazing with help and explained everything
Google
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Charles is so helpful and nice, nothing is to much trouble thank you again.
Google
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I used this storage facility last month while shifting houses and had a great experience. I booked a 20 sq ft storage space for £33.90 after the first-month offer, and the price even included the lock.

When I first arrived, the gate didn’t open with the code I had, but customer service quickly helped me out by generating a new one, and everything worked perfectly after that. The place has CCTV cameras for security, which gave me peace of mind.

The lock was provided inside the unit as agreed. There are pallets available to move things easily, and a lift for the upper floors.

Cancelling the contract was super simple too — just needed to send an email.

Overall, I found the facility very convenient, clean, and secure, with great customer service. Definitely recommend it!
Google
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Charlay
She has been friendly and helpful
Google
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Charley was a great help, thanks alot would definitely recommend.
Google
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The process of letting a storage was very easy, the staff are also very helpful and the whole process was smooth and easy. Would definitely come back again.
Google
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Google
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Great service from Leslie! He made everything seamless and easy! Thank you
Google
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I have been today to rent a storage, very pleased with the costumer service, easy and smooth. Lesley has been outstanding and clear about the fees and found be good price for space need. Defenetly recommend! Very pleasant experience.
Google
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Emma was lovely and so helpful with setting us up
Google
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Great service from Cameron
Google
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Google
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Cam he’s a very nice young man very polite and helpful
Google
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Quick and easy. Service provided by Camron
Google
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Cameron was very helpful and polite
Google
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Amazing team! They are all very lovely and ready to answer any queries. Affordable and reliable.
Google
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All perfectly done, Cam was brilliant
Google
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Great service and ease the of use. Cameron was very helpful
Google
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Lesley, flo & Eugene were excellent. Very patient. Very knowledgeable. Excellent service. Thank you
Google
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Google
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Great service from Eugene, friendly, knowledgable. Thanks!
Google
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Very nice and friendly staff. Very kind and made us laugh. Offered great advice and a smooth service
Google
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We were attended to by Cameron who was really lovely and friendly. He showed as around the storage to see different unit sizes and helped us to pick the best unit size for my friends and I.
Google
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Great experience very friendly staff ( Cameron).
Google
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He is very helpful and supportive. Thanks Cameron.
Google
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Cameron was a great help and showed us around the unit. Very friendly and great customer service.
Google
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Lovely girl on reception Flo. Showed us around before we agreed a unit. . Great staff thanks.
Google
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Great service from all staff including the store manager Charley. Thank you
Google
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Google
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Staff were polite, enthusiastic and satisfactorily answered all my questions
Google
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I was very pleased to have been served by Cameron Roberts at the Northampton Depot. Very respectful and polite young man. Explained everything and took me around to see. Thanks again.
Google
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Cam and Charley were very helpful thank you
Google
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Cameron was very helpful and friendly also very knowledgeable. Thanks
Google
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Absolutely fantastic
Google
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Big shout out to the guys at Shurgard Northampton Central today. Cam and Lesley were very welcoming, polite and friendly and rapidly organised an appropriately sized unit for my client today when we turned up unannounced seeking a storage solution. Thanks guys!
Christian.
Van Man Northampton.
Google
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Brilliant location for storage
Google
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Just moved my stuff into Shurgard Self Storage Northampton and I'm already impressed! Lesley and Cam were super helpful in getting me set up with the perfect unit. They explained everything clearly and made the whole process a breeze. The facility is convenient and I feel really good about the security. They both helped me find my unit and gave me some great tips for organizing my stuff. So far, so good – definitely recommend checking them out if you need storage
Google
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Florentina has been amazing! Great costumer service and amazing communication skills.