CUSTOMER REVIEWS

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(4.8) based on 395 reviews
Date
Platform
Rating
Feedback
Google
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Charley is really helpful, found me a bigger unit for a great price.
Google
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Charlie and Rachel been very helpful today.
Google
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Rachel and Charley have been great.
Google
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Charles and Rachel always helpful
Google
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Charley and Rachel are so helpful, would recommend shurgard.
Google
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Charlie and Rachel are always really helpful and friendly.
Google
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Charley is always really helpful and went above and beyond with my app problem, thank you
Google
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Charlie is really helpful, 14yrs as an office tenant and have never had an issue that hasnt been sorted promptly. Would highly recommend
Google
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Great customer service thank you charley
Google
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Fantastic place great staff charley jade is fantastic x
Google
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Excellent, excellent service. Super helpful signup and advice from Charley. Thanks!
Google
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So happy with Rachel’s assistance!
Google
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Rachel wasVery helpful and very professional
Google
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Such a great experience at Shurgard in riverside.

Charlie and Emma have been so helpful in the administration process and everything has been setup seamlessly. Such a friendly team, which gives me so much confidence if I ever need any assistance.

An easy app application to access the building makes the whole process simple and easy!

Thank you ladies, looking forward to moving in!
Google
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I have decided to downgrade my storage unit and Rachel has been very helpful with this. She has clearly explained to me what the new contract will entail and the prices of the locker and insurance of the new storage unit. It was a nice and quick process and easy to do. Very good customer service from Rachel :))
Google
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Emma and charley always so helpful thank you
Google
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Really good service from charley today, quick and easy process and can start using my unit today
Google
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Charlie was Very polite and efficient. Great service.
Google
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Rachel was lovely, explained everything perfectly.
Google
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Good customer service from Rachel. She is a very nice lady.
Google
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Rachel was amazing. So helpful. She is a credit to Shurgard.
Google
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Brilliant customer service, very friendly was met by Rachel in the office who showed me to my unit.
Google
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Moving in was great. I’ve used them before and it was just as easy now as it was the last time. I also received a follow up call from Rachel to check in on how it went for me which was really nice. She was lovely and gave me some more information that I needed which was really helpful.
Google
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Great service from the ladies Rachel and Charley. Thank you
Google
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Charley and Rachel are always so friendly. The store is always clean and tidy. Thank you shurgard for the units.
Google
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Super friendly and efficient. 5 stars all round. Thanks Rachel πŸ‘Œ
Google
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Charley is always polite, helpful and a pleasure to deal with.
Google
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Rachel was very professional and helpful
Google
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Charley and Emma are always so friendly and helpful. Thank you
Google
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Rachel was great
Google
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very good customer service, always help thank you charley
Google
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Emma has been absolutely amazing helping us find the best storage unit for our needs.
Google
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Great service from Rachel. She was very helpful and friendly.
Google
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Rachel so kind and helpful
Google
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Iain has provided amazing service to uz today, he was helpful, kind and we had a great experience. Thank you Surgard team and Iain especially 😊
Google
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Rachel was brilliant with my storage move, and she helped me save some money
Google
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Rachel was amazing, so helpful found exactly what we was looking and a timely matter 100% would come back again
Google
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Charley is always very helpful thank you
Google
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Brought some boxes from Shurgard Rachel was very helpful
Google
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Richard was really kind and helpful! Thank you so much ☺️
Google
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Rachel was great and really helpful today thanks again
Google
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Very easy to use and emma was amazing
Google
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Lesley was great, very professional πŸ‘
Google
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Amazing help & customer service from Lesley at the riverside branch, showed me around to find a suitable unit for myself, got me signed up & ready to go, 5* x
Google
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Lesley was brilliant to deal with and made the process so easy.
Google
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Great service through out from opening my account, to taking on the storage unit, all the way to when I gave my storage up.

Price was great for what I needed and would suggest to anyone needing storage facility.

Helped a lot with my house move. Would use again if I need the service in future.
Google
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So easy to sort out and super friendly staff! Charley was so helpful sorting things out for me
Google
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Lesley at Riverside was very patient and helpful today. Gave very detailed information and showed the facilities. He was very polite and very professional. Storage fees reasonable and the facility is secure.
Google
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Google
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Lesley services were very super, perfect service as they helped me with my storage needs


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