CUSTOMER REVIEWS

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(4.9) based on 402 reviews
Date
Platform
Rating
Feedback
Google
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Had a great experience visiting the Riverside branch. Lesley was more than helpful and explained everything in detail that I needed to know. Happy to deal with Shurgard going forward.
Google
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Google
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Great service at Shurgard. Lesley was friendly and efficient, helped with sled storage and other needs
Google
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Charley and Emma are amazing
Google
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Great service. Swiftly done by Emma
Google
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Great David helped me load furniture
Google
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Flow and Leslie where great thanks for your 10/10 service
Google
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The staff at Northampton riverside were very helpful and I have enjoyed my stay there especially the gentleman named Lesley
Google
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Great experience with Cam and made everything very simple and easy!
Google
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Google
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Cameron, Charley, Lesley, Emma and Flo are all amazing top class services every time thank you
Google
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Excellent service and storage facility
Google
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Wonderful experience. Everything was explained very clearly and Leslie and Emma were very helpful. I was guided through everything I needed help with. Highly recommend.
Google
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Been a customer for over 25 years .
Always had excellent service from Emma and store manager Charley.
Wouldn’t use any other branch as they are so amazing x
Google
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Emma and Lesley were both very helpful! Were both extremely friendly and explained everything very thoroughly, definitely recommended!
Google
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Emma was very helpful
Google
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Really pleased with Shurgard at Riverside. The guys and girls there were always super helpful and friendly. The unit was good value and served its purpose for me. Highly recommended.
Google
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Brilliant service. Lesley was super helpful, a credit to the company. Thank you.
Google
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Google
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Lesley great customer service very helpful and knowledgeable.
Google
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Great service from Emma. 👏. Supportive and professional.
Google
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Google
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Excellent service and prices, special thanks to Leslie for his help, very professional and helpful.
Google
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Emma was very helpful pleasant and polite
Google
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Brilliant service. We made a mistake on booking and Lesley was super helpful at every point in changing things over for us. Showed us available spaces and got the contracts all set up. He's a friendly face when popping in and happy to chat and help in any way he can. Will definitely use again if needed.
Google
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Easy to park and it has an accessible lift if you can use stairs
Google
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(Translated by Google) Brilliant service!

(Original)
Brillante service!
Google
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Excellent service provided by Emma
Google
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Great service from Emma. She was really helpful with my checkout and any questions I had.
Google
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Fantastic service from Emma, helped me move in quickly and efficiently and helped with cancelation notice for following month
Google
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What a wonderful experience. Flo was immensely helpful and friendly. Great service overall.
Google
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I had two friendly knowledgeable people who helped me out thank you so much
Google
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Thank you Leslie and Emma for your help today with choosing and booking our ideal storage space. Very professional and so helpful. Great customer service. Amazing.
Google
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Great service
Google
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Excellent service!
Google
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Must say Emma has been a real star and really professional and a amazing asset to ur company
Google
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Emma was amazing, very helpful and polite!
Google
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Excellent all round. Polite staff.
Google
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Lesley was very helpful, explained all the costs clearly and was happy to show me various options Very reasonably priced units.
Google
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Emma was marvellous professional informative helpful
Google
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Very welcoming and helpful service. Emma was very helpful, speaks you through the whole process very well.
Google
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Google
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Lesley was amazing,very helpful indeed.opened up the roller shutters and got me a trolley.faultless
Google
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Friendly and accommodating service. First time using storage but Charley made everything very easy for me. Would highly recommend.
Google
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Lesley was fantastic, very helpful
Google
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Had nothing but great service got all the information I needed to make a decision qll staff are friendly. Everything is clean, feel assured my stuff is safe and secure. Looking forward to having more access any time.
Google
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Emma did well got my inquiry right first time and promptly and politly
Google
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Emma was very polite and extremely helpful. I want her to serve me at all times
Google
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Just visited my lock-up and been taken through the new app-based process by a most friendly, helpful, understanding, patient, courteous, knowledgeable and professional staff member. Many thanks!
Google
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