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Self-Storage at Shurgard Northampton Riverside

Shurgard Northampton Riverside customer reviews

Units 1-3 Carousel Way, Riverside Retail Park Northampton NN3 9HG
Self-Storage at Shurgard Northampton Riverside
0160 430 0545
Office: open until 17.30
Access: open until 21.00

CUSTOMER REVIEWS

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(4.9) based on 465 reviews
Date
Platform
Rating
Feedback
Google
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Storage sorted nice and easy and had everything explained to me very well from Lesley
Google
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Very fast and efficient service. The staff were very friendly and informative.
Google
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Emma was so helpful and lovely. Sorted everything I needed.
Google
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Brilliant experience with Flo she helped me find a bigger unit which was more cheaper amazing service
Google
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Excellent advice.
Google
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Emma was really helpful and guided us through the process of selecting and getting setup for a unit. Great service!
Google
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Emma,star
Google
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Emma was very helpful and managed to set my app
Google
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Google
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Nice to have a follow up call from Flo, who was helpful and sent the email I asked for, straight away.
Google
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Emma was very helpful with moving into our unit 👍
Google
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Charlie was helpful when moving in!
Google
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Amazing customer service from Charlie very helpful and supportive. I would 100% recommend
Google
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Emma gave the most amazing service! I’ve never done self storage and she was explained everything so well!
Google
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Emma and Charley are very helpful thank you
Google
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Had an amazing experience at Shurgard Self Storage thanks to Emma. She was super friendly, actually listened, and made the whole process way easier than I expected.
Google
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Charley was fantastic helping me out in shurgard, such lovely customer service and honestly made my time so much easier

Thank you Charley !
Google
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Professional and friendly staff, very helpful. Lesley was is a star, he was patient and helped me get up to speed with the contract details and using the dedicated app. He knows his stuff. Thank you mate.
Google
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Lesley was extremely efficient and helpful with sorting out storage
Google
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Google
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It was great. Flo was really welcoming and professional.
Google
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Used Shurgard for the first time, Lesley was on hand to show me around and his help was gratefully received. All questions answered and he gave further tips and information which was really useful.
Google
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Flo was amazing, great at listening to my needs and finding the best solution. Fantastic service highly recommend
Google
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Emma was amazing! She served us with great kindness and positive energy. She was cheerful, patient, and explained everything very clearly, without any rush or stress. She helped us choose the right products and made the whole experience very pleasant. I really liked the way she treated us. Highly recommended!🙏
Google
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I’ve had my small business here for years because the team are superstars. Emma, Charley, Lesley and Florentina always friendly and extremely helpful. I fully recommend Riverside Northampton as the place to store!
Google
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Flo explained everything that i needed to know and answered all my questions,definitely will use and recommend !
Google
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Emma was great
Google
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Google
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The guys were great Emma and lesly
Google
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Very helpful and organised. Good decision to go with Shurgard.
Google
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I had a great experience with this storage company. The facility is clean, secure, and easy to access, which made the whole process stress-free. A special shout-out to Emma, who was incredibly helpful from start to finish—she answered all my questions, walked me through the best options, and made sure everything went smoothly. Excellent service all around!
Google
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Charles has been very helpful thank you very much, would definitely use again
Google
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I have such an amazing customer service experience with Lesley in Riverside Northampton store. He was extremely helpful and supportive. Overall, 5*s . Thanks guys!
Google
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Easy access with the app.
Lesley was great, explained everything and showed me where the locker was.
Google
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Great service and very helpful staff.
Google
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Great service from Emma
Google
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Great customer service, very helpful. Thank you Charley for looking after us.
Google
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I was attended to by Flo in the riverside branch , she was extremely helpful and very polite, she answered all the questions and she was very patient with us , thank you Flo
Google
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Charley was very helpful, thank you
Google
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Emma was very nice and helpful
Google
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Emma was very helpful
Google
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Whilst I don't necessarily agree with some of the company's policies and decisions (especially for such a long-term customer), Charley was brilliant at helping me out and talking me through my options.
Google
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Flo helped me with everything that I needed,went through the process and had patience,wonderful experience,definitely recommend
Google
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Popped in and was greeted by Lesley, he was so helpful and took the time to show me around and discuss pricing. Top effort
Google
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Met with Lesley this morning, answered all my questions in a very professional manor, a credit to your company
Google
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Lesley was very helpful and advised me extremely well I left feeling very knowledgeable of how transfers all work and how much different units are
Google
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Lovely service and customer care. The ladies at the reception were friendly and courteous. Kudos to the Shurgard Northampton Riverside branch.
Google
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Charley is always very helpful thank you
Google
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Few days ago I visited for the first time Shurgard at Riverside Northampton. In the reception I met a very helpful lady Emma who guided me step by step through a whole process. Emma has been absolutely brilliant. If you ever visit Riverside branch ask for Emma and she definitely will help you out. Emma once again Thank you.
Google
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Charley, Emma and the team are always great to deal with. Top notch customer service. Would highly recommend
* Promotion conditions.


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