CUSTOMER REVIEWS

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(4.9) based on 438 reviews
Date
Platform
Rating
Feedback
Google
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I’ve had my small business here for years because the team are superstars. Emma, Charley, Lesley and Florentina always friendly and extremely helpful. I fully recommend Riverside Northampton as the place to store!
Google
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Flo explained everything that i needed to know and answered all my questions,definitely will use and recommend !
Google
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Emma was great
Google
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Google
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The guys were great Emma and lesly
Google
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Very helpful and organised. Good decision to go with Shurgard.
Google
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I had a great experience with this storage company. The facility is clean, secure, and easy to access, which made the whole process stress-free. A special shout-out to Emma, who was incredibly helpful from start to finish—she answered all my questions, walked me through the best options, and made sure everything went smoothly. Excellent service all around!
Google
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Charles has been very helpful thank you very much, would definitely use again
Google
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I have such an amazing customer service experience with Lesley in Riverside Northampton store. He was extremely helpful and supportive. Overall, 5*s . Thanks guys!
Google
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Easy access with the app.
Lesley was great, explained everything and showed me where the locker was.
Google
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Great service and very helpful staff.
Google
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Great service from Emma
Google
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Great customer service, very helpful. Thank you Charley for looking after us.
Google
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I was attended to by Charlie in the riverside branch , she was extremely helpful and very polite,
Google
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Charley was very helpful, thank you
Google
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Emma was very nice and helpful
Google
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Emma was very helpful
Google
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Whilst I don't necessarily agree with some of the company's policies and decisions (especially for such a long-term customer), Charley was brilliant at helping me out and talking me through my options.
Google
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Flo helped me with everything that I needed,went through the process and had patience,wonderful experience,definitely recommend
Google
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Popped in and was greeted by Lesley, he was so helpful and took the time to show me around and discuss pricing. Top effort
Google
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Met with Lesley this morning, answered all my questions in a very professional manor, a credit to your company
Google
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Lesley was very helpful and advised me extremely well I left feeling very knowledgeable of how transfers all work and how much different units are
Google
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Lovely service and customer care. The ladies at the reception were friendly and courteous. Kudos to the Shurgard Northampton Riverside branch.
Google
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Charley is always very helpful thank you
Google
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Few days ago I visited for the first time Shurgard at Riverside Northampton. In the reception I met a very helpful lady Emma who guided me step by step through a whole process. Emma has been absolutely brilliant. If you ever visit Riverside branch ask for Emma and she definitely will help you out. Emma once again Thank you.
Google
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Charley, Emma and the team are always great to deal with. Top notch customer service. Would highly recommend
Google
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Emma was a great help with advising and helping select a suitable unit for our upcoming furniture storage. She explained everything fully and clearly in very friendly and welcoming way.
Google
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Would do 6 stars if possible! Emma could not have been more helpful, super efficient & knowledgeable!
Google
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My first visit to a storage centre. Both Lesley and Charley Jade at the Shurgard facility in Riverside Park, Northampton, were very helpful, explained all the information clearly and professionally.
Google
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Absolutely by far the easiest way to hire storage, all online, flawless, easy access at all times, price band perfect 👌
Google
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Great service
Google
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Google
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Lesley was very helpful and explained every clearly
Google
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Excellent service from a very pleasant and helpful young man. Made the sign up process really easy.
Thanks again
Google
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Emma was excellent. She listened to my concern and dealt with it promptly and efficiently.
Google
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Booked a locker space for my friend, it was quick and easy.
Met Emma at their Riverside Storage, very friendly and happy lady. Emma showed me around inside the
Storage to check them out.! Reasonable monthly rent.
No photos to share yet, most likely until our next visit !
Google
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I used Shurgard for storing some of the items from my house while moving. I spoke to a Lady called Charley and she was great, She managed to get me a great deal and a double unit on the same day. Would definitely use Shurgard again.
Google
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I happy for the service and thank to Emma she is very polite 😊
Google
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Lovely staff very helpful. Great experience
Google
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Emma is such a lovely happy girl and knows what she's doing 💖
Very helpful and nice 👍
Thank you for your help !!!
Google
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I was very welcomed and greeted by Cameron who wasvery helpful and sorted everything out for me
Google
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Brilliantly helpful service today
Google
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Had a great experience visiting the Riverside branch. Lesley was more than helpful and explained everything in detail that I needed to know. Happy to deal with Shurgard going forward.
Google
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Google
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Great service at Shurgard. Lesley was friendly and efficient, helped with sled storage and other needs
Google
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Charley and Emma are amazing
Google
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Great service. Swiftly done by Emma
Google
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Great David helped me load furniture
Google
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Flow and Leslie where great thanks for your 10/10 service
Google
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The staff at Northampton riverside were very helpful and I have enjoyed my stay there especially the gentleman named Lesley