CUSTOMER REVIEWS

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(4.9) based on 362 reviews
Date
Platform
Rating
Feedback
John Mcleish 09-10-2026
Google
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Sam, helpful as always.
Katie Hall 07-10-2026
Google
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Have had a really positive experience with Shurguard Wellingborough. It has been a seamless process setting up the unit and closing it when no longer needed. Building extremely clean and with a really good door pass system making it very easy to access my unit. Rachel was especially helpful when it came to closing the unit and I am very happy with the service provided. Highly recommended.
laura jurlovaite 06-10-2026
Google
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Great friendly staff
lucy 07-09-2026
Google
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Chris Handsley 07-09-2026
Google
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Good location and facilities they have there
Dylon Copeland 04-09-2026
Google
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Chelsea is an absolute legend. Brilliant service and very efficient. Awesome experience. Highly recommend.
Michelle Mcquillan 26-08-2026
Google
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Thank u so much hayden and sam for my positive storage experience will definitely return
Rory 26-08-2026
Google
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Hayden thank you for your help with the move in
sophie wright 25-08-2026
Google
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A really great experience with Shurgard, especially thanks to Hayden. He was so friendly, helpful and welcoming and made the whole process really straightforward. Nothing was too much trouble and he took the time to explain everything properly. Fantastic customer service and a real credit to Shurgard! Would definitely recommend 😃
Martin Daniels 24-08-2026
Google
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Very friendly and helpful staff
allison fowels 19-08-2026
Google
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Brilliant service. Assisted me with changing to bigger storage room and went through everything. Thank you so much
Ollylisa Chitawa 14-08-2026
Google
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I was been served by Mr Iain it was a great service
Robert Nixon 24-07-2026
Google
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Sam is very helpful and dropped everything to be customer focused
D Hen 14-07-2026
Google
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Sam was very helpful! Answered every question and had a great attitude. Happy to use this service.
kizzy Kizito 10-07-2026
Google
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Cameron was very helpful with the move in
Steve Barlow 09-07-2026
Google
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Chelsea is an absolute star. Very helpful setting up my units. Thanks.
george mackenzie 07-07-2026
Google
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Staff very helpful especially chelsea,good rates easy access
steven swain 07-07-2026
Google
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Sam was Very professional and made our experience extremely quick and simple
daniel jones 02-07-2026
Google
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Really friendly staff, Lauren called to make sure all went okay moving in as it was a late start. Also Lauren gave great options when I needed an extra unit.
Nadia Skinner 01-07-2026
Google
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Cameron was great at helping to get us set up with a storage solution - very knowledgeable and informative
Emma Stanley 01-07-2026
Google
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Great location and excellent customer from Cameron! Really pleased!
Alison Birkin 25-06-2026
Google
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Needed storage at very short notice after a problem with moving into our new home. Shurgard supported me with the booking online step by step over the phone and couldn't have been more helpful. All went smoothly. I would recommend.
Mário Vans 23-06-2026
Google
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jason bell 12-06-2026
Google
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Sam was great. Really helpful and made us feel very happy to come back again and again
George Coleman 08-06-2026
Google
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Great service from Cameron, would highly recommend
Claire Gibson 01-06-2026
Google
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Turned up to my unit today and Cameron could not have been anymore helpful, he showed me exactly what to do and helped with any questions I had, thank you Cameron you made my first experience at Shurgard so easy. Lauren was also very helpful as when I first took out my storage unit I had not used it for the first couple of days due to a car problem but she called me to ask if everything was ok which was lovely, thank you both
Peter Kent 28-05-2026
Google
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Sam was very helpful and sorted out quickly. Great staff, thank you
Richard Horwood 07-05-2026
Google
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Initial enquiry was dealt with very efficiently. Facility was spotlessly clean. Contract was easy to set-up and Cameron answered all my questions making me feel at ease with storing my goods at the facility.
Amanda Biggs 30-04-2026
Google
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Cameron was wonderfully friendly and helpful and the storage unit rented was perfect for my needs. Shurgard offers a great value option to help to sort your life out.
Jason Charsley 29-04-2026
Google
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Very helpful staff knowledgeable and pleased to help.
Nadia herbert 27-04-2026
Google
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Initially when i entered the buillding Cameron was busy with another customer and therefore had to wait and then decided to go shopping. Once back he was free and show me adequate sizes of space. He explained all i needed to know and more. Only downsize had a cough and wished they had offered me water 🤭
Kelly Craig 04-04-2026
Google
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Fantastic experience staff were extremely helpful and the whole thing was set up very quick
Matt Adams 31-03-2026
Google
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Cam was great, helped me through everything and showed me the different size units (as I'm terrible with square feet) to get me all s t up
Francis E 27-03-2026
Google
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Worked well
Kiera Wallace 27-03-2026
Google
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Caneron was super helpful when deciduny what unit we need. He gave us different optuins amd showed them to us. Very informative whej it came to pricing and insurance etc. Super friendly
Marica S 25-03-2026
Google
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Cam was super helpful on my move in date. Respectful communication, can do attitude and overall great experience. Highly recommend!
carol Bremmer 23-03-2026
Google
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Cam is a brilliant staff. He clearly knows his Job.
He has good communication skills and good customer service skills.
C Bremmer
Martin Henson 16-03-2026
Google
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Fantastic service from Cam. Very helpful and supportive. Thank you.
Graham Hutchison 13-03-2026
Google
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Great experience fantastic value for money and lots of knowledge
Jenny Dennett 13-03-2026
Google
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Brilliant service today starting our contract with shurgard. Cam was excellent at helping us so all ran smoothly. Was a very easy process.
mark dennett 13-03-2026
Google
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We had Cameron deal with us today and help us set everything up/show us how everything works. He was was friendly and welcoming
Kyle Parry 12-03-2026
Google
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I arrived with 5 minutes to spare before the store closed. Cameron was in the office and listened to the my situation. Cameron was great, he gave me the different options and stayed later then he should have to sort out what I needed. Cameron was polite and professional. I would definitely come back and recommend anyone to get a unit here because of Cameron
Anna Murdoch 10-03-2026
Google
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Cameron was very friendly to me. Helped me arrange the removal team to get my work equipment shifted from Northampton to Wellingborough. Super efficient, and went out of his way to help me. Very much appreciated in this digitalised world that we have today. A credit to Shurgard, I’m sure more customers come here for support purely because of him. Please let his managers know warm regards
Anna
Dean Chapman 10-03-2026
Google
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Cameron and Lauren were very helpful and very polite . 5 stars from me
David Whyte 09-03-2026
Google
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Lauren is always very helpful and attentive.
Alex Warder-Ramage 09-03-2026
Google
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Cam was very professional and helpful, and a fast service too!
Jaz Mawson 09-03-2026
Google
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Everything was good. Cam was great
Anthony Daley 07-03-2026
Google
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Dominykas Giedraitis 26-02-2026
Google
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excellent service by Cam
dominykas nzn 26-02-2026
Google
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cam was brilliant


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Gold EPRA Sustainability Best Practices Recommendations Gold Award GRESB Real Estate 2026 Member of  BEL ESG