CUSTOMER REVIEWS

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(4.9) based on 329 reviews
Date
Platform
Rating
Feedback
Google
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Fantastic experience staff were extremely helpful and the whole thing was set up very quick
Google
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Cam was great, helped me through everything and showed me the different size units (as I'm terrible with square feet) to get me all s t up
Google
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Worked well
Google
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Caneron was super helpful when deciduny what unit we need. He gave us different optuins amd showed them to us. Very informative whej it came to pricing and insurance etc. Super friendly
Google
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Cam was super helpful on my move in date. Respectful communication, can do attitude and overall great experience. Highly recommend!
Google
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Cam is a brilliant staff. He clearly knows his Job.
He has good communication skills and good customer service skills.
C Bremmer
Google
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Fantastic service from Cam. Very helpful and supportive. Thank you.
Google
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Great experience fantastic value for money and lots of knowledge
Google
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Brilliant service today starting our contract with shurgard. Cam was excellent at helping us so all ran smoothly. Was a very easy process.
Google
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We had Cameron deal with us today and help us set everything up/show us how everything works. He was was friendly and welcoming
Google
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I arrived with 5 minutes to spare before the store closed. Cameron was in the office and listened to the my situation. Cameron was great, he gave me the different options and stayed later then he should have to sort out what I needed. Cameron was polite and professional. I would definitely come back and recommend anyone to get a unit here because of Cameron
Google
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Cameron was very friendly to me. Helped me arrange the removal team to get my work equipment shifted from Northampton to Wellingborough. Super efficient, and went out of his way to help me. Very much appreciated in this digitalised world that we have today. A credit to Shurgard, I’m sure more customers come here for support purely because of him. Please let his managers know warm regards
Anna
Google
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Cameron and Lauren were very helpful and very polite . 5 stars from me
Google
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Lauren is always very helpful and attentive.
Google
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Cam was very professional and helpful, and a fast service too!
Google
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Everything was good. Cam was great
Google
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Google
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excellent service by Cam
Google
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cam was brilliant
Google
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The centre is very clean and well laid out, Cameron helped me find the perfect size unit and helped with the app
Google
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Lauren and Cameron were both excellent in helping me find a storage big enough for my needs. They worked tirelessly to get through a small computer problem that was stopping me initially. However, they understood my time was precious and worked in the background to resolve this and ultimately, get it all sorted.

Class service 👍
Google
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I've used this facility several times and would recommend it. Lauren's team are friendly and welcoming, always happy to help if you have any questions. The space is clean, secure, and easily accessible.
Google
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Cam, is great!
Google
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Excellent service from the team, Cameron answered all my questions and was very helpful. Overall great experience here.
Google
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Such positive atmosphere! I felt very secure and positive after such great and joyful service from Cameron❤️ I will definitely be using again
Google
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Cameron showed me around the Wellingborough facility today so that I could decide which would be the most useful size for me. Excellent facilities, reassuring security features and friendly staff. Gave me lots of options to consider. Very impressed.
Google
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I had a very positive experience. Lauren provided an excellent and informative tour, demonstrating professionalism and a friendly demeanor. On move-in day, Cam assisted me, even going as far as to locate a screwdriver to ensure my lock was fully functional. This exceptional customer service warrants my highest recommendation.
Google
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Great service from Cam
Google
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Cam is fabulous. Excellent customer service
Google
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Great service from Cameron and Lauren.
Fantastic help from the pair of them.
Google
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Great service by Cameron. He gave me a nice experience setting up my storage.
Google
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Lauren was very helpful in processing my problem. Thanks
Google
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Cameron was very helpful thank you
Google
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Brilliant service from Cam today
Google
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Google
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Can and friend were very polite
Cam knew what I needed even when I didn’t
Defo recommend
Google
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Good service from cam on desk and the young lady...defo recoomend
Google
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Very easy to access, had a good offer to sign up. Only interaction with staff was Lauren via email but she was extremely helpful and a credit to the company
Google
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We had three storage units at Shurgard Storage Wellingborough after moving to the area, and the whole experience was excellent. It was very easy to book everything online, and the storage units were always clean, secure, and professionally managed.

The lady working there is extremely friendly, polite, and always happy to help, and the boys in the office are also very helpful and welcoming. The facilities are great too — even the toilet is always clean, smells nice, and they keep it fresh with air freshener sticks and spray.

I used one of the units for my business, and having access from 7 am to 9 pm, including Sundays, made things very convenient. Ending the contract was also simple — I just went to the office, and the cancellation was done quickly and without any hassle.

Compare to london prices , here is very cheap to rent a storage.

Thank you to the lovely team at Shurgard Wellingborough for such a smooth experience. Highly recommended!
Google
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Went to the Wellingborough store today looking for a storage unit for the first time. Received a great service from Cameron. Helpful from start to finish and I got the unit I needed. Thank you.
Google
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Cameron was fabulous. He explained things thoroughly and got us what we needed
Google
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Many thanks Cameron!!
Google
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Cameron was very helpful and ensured that we got what we needed. Thank you
Google
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Wellingborough Shurguard staff Lauren andCameron were really helpful when I lost the key to my storage lock and were able to remove it . Definitely 5 Stars also helped in finding me a smaller storage unit to meet my needs and at a good price 😁👍🏻
Google
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Cameron and Lauren are very helpful the storage was perfect for my needs and was very clean quick and easy, would definitely recommend and continue to use again in the future if I move out. I look forward to my further custom with Shurgard and the teams assistance
Google
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Went into the storage facility today very impressed with the standards of this store, been to other competitors before however this stood out for its cleanliness aswell as the team at the store both Cameron and Lauren were very helpful and polite and setting up the contact couldn’t be easier, looking forward to my continued customer experience
Google
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I was dealt with courteously and professionally by all members of the team. My enquiry was dealt with expeditiously and resulted in me saving a considerable amount of money.
I am a very happy, satisfied customer.
Google
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My experience was amazing.
Eugene attended to me and she was so lovely and friendly.
Google
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I went in to Shugard today to rent a unit. I was attended to by Cameron. He made me feeel very comfortable. He was very concise with the information he gave me. He answered questions confidently. He had a smile on his face throughout the transaction. He was exceptionally helpful.
Google
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Cam and Lauren are very friendly and helpful. Overall great customer service! Thank you!


Member of Federation of European Self Storage Associations Member of  Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets Member of  BEL ESG