CUSTOMER REVIEWS
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Google
So far so good! Loved my Shurgard storage unit, plenty of space for my stuff (25sqm), so local and easy to get to, I don’t drive, use a bus and bus stop is just 2 min walk. The lady at the reception is very knowledgeable, wish I remembered her name, she showed me my way around and answered my many many questions that I had. I’m happy and less hassle to go through moving out. Would recommend
Google
Went to branch today and received a great service from Jenna. Extremely friendly, well knowledge and attentive. Offered me right size for right price
Google
Jenna always very helpful when I turn up with my deliveries and collections for my storage unit.
Google
Excellent service from Anjali, Jenna very helpful 😊
Google
Great customer service - very helpful and made the whole experience very smooth and quick. Would highly recommend.
Google
Google
Google
Extremely helpful and informative staff..
Google
Staff here are excellent. Jenna and her team are always a pleasure to deal with. I thoroughly recommend them and the service.
Google
Great service been very happy leaving my items here
Google
Jenna was quick!
Google
Google
Perfect all perfect Jenna she was amazing sorted out the stuff for me show my place and explain everything for me
Google
Amazing
Google
Google
Cannot fault them, friendly and helpful
Google
5 stars for Jenna! She went above and beyond to help me with my storage needs. Her customer service skills are outstanding and she was super patient with all my questions. Thank you, Jenna!
Google
Google
Really great staff in there & lovely environment. Gemma (the manager) is an amazing lady, who went the extra mile for me
Google
Amazing customer service, highly recommend
Google
Very clean and well organised Matt was very helpful and very informative to helped me make my decision to rent out storage there and Matt helped me decide what size storage I needed. Thanks Matt your a great help
Google
Very helpful and friendly staff.
Google
Google
Jenna in the Crawley branch is AMAZING! she cannot help enough, so friendly and welcoming
Google
Really helpful Staff
Google
great facility and staff very friendly and helpful
Google
Today i went to reserve storage and there was a staff who called Anjali she was very helpful and without any hesitation helped me to look out , excellent customer service,
Google
Great customer service great staff very welcoming
Google
Amazingly easy to sort a locker with super friendly service. Cheers Matt!
Google
Easy and smooth experience, staff were very helpful and patient while making our decision. Reasonably priced for size of units. Would highly recommend
Google
They are always helpful!
Google
The staff are very helpful and knowledgeable. Units are clean, and easy access.
Google
I had such a great experience at Shurgard Crawley, thanks especially to Matt. He was incredibly welcoming, friendly and professional, and went above and beyond to make sure everything was explained clearly and that we were completely happy. Nothing felt like too much trouble, and his genuine approach made the whole experience so easy and pleasant.
Excellent customer service and a real credit to Shurgard. Thank you, Matt! Highly recommend. 😊🌟🌟🌟🌟🌟
Excellent customer service and a real credit to Shurgard. Thank you, Matt! Highly recommend. 😊🌟🌟🌟🌟🌟
Google
Good service
Google
Top notch service clean storage unit, loads of resources. Couldn't have been be easier!!!
Google
Very good customer service. Matt at customer service was very helpful couldn't ask for anything more. Thanks again 👍🏻
Google
Good location close to the airport, stuff is friendly and will help you. In generwl a smooth and nice service
Google
All staff very helpful. Will use shurgard again if need storage
Google
Google
Easy process, great service many thanks Matt for your help!
Google
Very friendly & helpful customer service provided.
Google
Amazing!!! thank you for the beautiful service and offering a locker that made my life simpler. Jenna has such an amazing presence and helped my family understand the procedure. Fully recommend
Google
Matt and Daniel there did well job and very helpful
Google
I used Shurgard Self Storage for the first time ca 6 months ago and was immediately impressed how helpful Jenna and Daniel were in ensuring that i had the correct unit size and length of contract for my specific needs. Always available for any queries i had over such things as the invoicing cycle and levels of insurance required for my specific stored items they are a credit to Shurgard. I will certainly be using Shurgard again!
Google
Fantastic service. Both Matt and Jenna were brilliant and so helpful. Thank you
Google
Never had Storage before, Jenna and the team made it all so easy to understand and the help and advice given was excellent, having down sized home, had a lot that needed to go somewhere, as cleared, less room needed so now gone from large unit to smaller one and again Jenna and team fully supportive in getting the right size at best price... Would not hesitate in recommending to anyone that needs this service at Crawley. I will be done by November 2026, but know where to go should I need Storage in the future.
Many Thanks.
Many Thanks.
Google
I’m very happy with my experience at Shugard Storage. I really appreciate how organized, professional, and clean the facility always is. Everything is well maintained, which gives me peace of mind knowing that my belongings are stored in a safe and well-kept environment.
I’d also like to give a special mention to Jenna, who is incredibly professional, kind, attentive, and responsible. She is always friendly and helpful, and her excellent customer service makes a real difference.
I highly recommend Shugard Storage!
I’d also like to give a special mention to Jenna, who is incredibly professional, kind, attentive, and responsible. She is always friendly and helpful, and her excellent customer service makes a real difference.
I highly recommend Shugard Storage!
Google
Google
Secure Storage. Daniel was so friendly and helpful.
Google
I would like to express my sincere appreciation to Daniel for his outstanding customer service.
I arrived at the storage facility very close to closing time with all of my belongings. Since the facility was about to close, I couldn't complete the storage process that evening, and I had no way to take all of my things back with me.
Daniel was incredibly kind, understanding, and helpful. He offered to keep my bags safely in the office overnight so I wouldn't have to carry everything back. When I returned the next morning, he helped me complete the process without any issues.
His kindness, professionalism, and willingness to go the extra mile made a very stressful situation much easier for me. Thank you so much, Daniel, for your amazing support. Your help was truly appreciated, and I am very grateful.
I arrived at the storage facility very close to closing time with all of my belongings. Since the facility was about to close, I couldn't complete the storage process that evening, and I had no way to take all of my things back with me.
Daniel was incredibly kind, understanding, and helpful. He offered to keep my bags safely in the office overnight so I wouldn't have to carry everything back. When I returned the next morning, he helped me complete the process without any issues.
His kindness, professionalism, and willingness to go the extra mile made a very stressful situation much easier for me. Thank you so much, Daniel, for your amazing support. Your help was truly appreciated, and I am very grateful.
